5500 The Harrison

If I could give the Harrison zero stars I would. I only lived here for a year, and there were NUMEROUS events that occurred that left me less than satisfied with the complex. First, within a week of moving in, the nightstand in my bedroom was completely covered in ants, and within the next few months, we would constantly find roaches, crickets, and spiders everywhere in the apartment. My roommates and I routinely cleaned, so this was through no fault of our own, and this past spring when we made a maintenance request regarding ants coming through our front door, the maintenance person came, sprayed our balcony, and then left a bottle of insecticide for us to continue to spray ourselves which did not solve the problem. Second, we had numerous events with our upstairs neighbors which included them spilling beer, blasting music, throwing trash, and puking and urinating off their balcony and onto our patio when we were outside which is DISGUSTING. We had to call the Harrisonburg Police twice during our stay, and the Harrison only fined them (which did not stop their behavior) and did not clean up the bio-hazard that became our patio. They then proceeded to tell us that we would have to pay a transfer fee of $250 if we would like to move apartments. Third, our water heater broke which resulted in us not having any hot water, and we had to make several maintenance requests for them to fix it, and it never got fixed. The maintenance people would come in, do something in the utility closet, then tell us it should be working in a few hours, and this happened several times. They even replaced the water heater eventually which still did not solve the issue, and we were left without hot water for months. Fourth, after moving out, I, along with my roommates, were each charged hundreds of dollars despite having a clean apartment, and after emailing to request more information, we were provided with pictures of an apartment that was NOT ours. Overall, the apartment was not up to standards, and there were also several issues upon moving in such as the baseboards not being attached to the wall, our couches were stained, the carpet in the bedrooms were stained, and the door for our patio was extremely hard to open. I would not recommend that anyone lives here as the living conditions are embarrassing and unhealthy, and they are a very untrustworthy business.

Stay away: the room my son was supposed stay was dirty, filled with leftover furniture from previous tenants, had stained carpets, a sticky porch due to the accumulating filth, bloodstains in and around the refrigerator, holes in the walls, doors off hinges, and unusable bathrooms.

Really nice community I have applied there and staff was really helpful. Community is really clean and nice