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Monthly Rent
$1,295 - $1,595
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Bedrooms
1 - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
546 - 963 sq ft
Pricing & Floor Plans
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Unit A-102price $1,375square feet 709availibility Now
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Unit K-105price $1,375square feet 709availibility Feb 25
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Unit E-203price $1,375square feet 709availibility Apr 9
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Unit K-307price $1,295square feet 546availibility Mar 3
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Unit J-304price $1,295square feet 546availibility Apr 7
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Unit K-103price $1,295square feet 546availibility May 9
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Unit C-305price $1,525square feet 863availibility Now
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Unit G-303price $1,525square feet 863availibility Feb 14
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Unit D-201price $1,525square feet 863availibility Apr 4
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Unit F-302price $1,595square feet 963availibility Now
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Unit C-206price $1,595square feet 963availibility Now
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Unit G-306price $1,595square feet 963availibility Now
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Unit A-102price $1,375square feet 709availibility Now
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Unit K-105price $1,375square feet 709availibility Feb 25
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Unit E-203price $1,375square feet 709availibility Apr 9
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Unit K-307price $1,295square feet 546availibility Mar 3
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Unit J-304price $1,295square feet 546availibility Apr 7
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Unit K-103price $1,295square feet 546availibility May 9
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Unit C-305price $1,525square feet 863availibility Now
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Unit G-303price $1,525square feet 863availibility Feb 14
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Unit D-201price $1,525square feet 863availibility Apr 4
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Unit F-302price $1,595square feet 963availibility Now
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Unit C-206price $1,595square feet 963availibility Now
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Unit G-306price $1,595square feet 963availibility Now
About Union Heights Apartments
Minutes from the hiking trails and scenic views of Palmer Park is Union Heights, a community of one and two-bedroom apartments. This pet-friendly community has excellent interiors and a fantastic amenity package. Outside the community, you will find exceptional restaurants, family-owned boutiques, and nearby cafes. Join us for a tour to see why living at Union Heights in Colorado Springs, CO will be the easiest decision you will ever have to make. Come visit us today!
Union Heights Apartments is an apartment community located in El Paso County and the 80918 ZIP Code. This area is served by the Colorado Springs 11 attendance zone.
Unique Features
- Complimentary Wi-Fi at Amenity Locations
- Portable Screenings Accepted
- Resident Rewards Program
- Black Appliances*
- Covered Parking Available
- Game Room
- Plantation Blinds*
- Air Conditioner
- Easy & Convenient Access to Nature and Hiking
- Fire Pit
- Off Street Parking
- RealPage ® Deposit Insurance
- BBQ/Picnic Area
- Flex Rent
- Ceiling Fan
- Resident Lounge
- Wood Style Flooring*
- Complimentary Coffee Service
- Little Free Library
- Rent Track
- Fireplace*
- Patio/Balcony
Community Amenities
Pool
Fitness Center
Clubhouse
Grill
- Package Service
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Clubhouse
- Lounge
- Walk-Up
- Fitness Center
- Spa
- Pool
- Gameroom
- Sundeck
- Grill
- Picnic Area
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Hardwood Floors
Yard
Refrigerator
Wi-Fi
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Tub/Shower
- Fireplace
Kitchen Features & Appliances
- Dishwasher
- Kitchen
- Oven
- Range
- Refrigerator
- Freezer
- Warming Drawer
- Instant Hot Water
Model Details
- Hardwood Floors
- Carpet
- Vinyl Flooring
- Dining Room
- Views
- Window Coverings
- Balcony
- Patio
- Porch
- Deck
- Yard
- Lawn
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$200
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Application Fee$31
- Dogs Allowed
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Monthly pet rent$30
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One time Fee$200
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Pet deposit$200
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Pet Limit2
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Restrictions:Breed Restrictions Apply, please contact the office for more details.
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Comments:Pet Fee, Deposit, and Rent are per pet.
- Cats Allowed
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Monthly pet rent$30
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One time Fee$200
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Pet deposit$200
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Pet Limit2
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Restrictions:Breed Restrictions Apply, please contact the office for more details.
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Comments:Pet Fee, Deposit, and Rent are per pet.
- Parking
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Surface Lot--
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Other--
Details
Lease Options
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3, 4, 5, 6, 7, 8, 9, 10, 11, 12
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Short term lease
Property Information
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Built in 1985
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220 units/3 stories
- Package Service
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Clubhouse
- Lounge
- Walk-Up
- Sundeck
- Grill
- Picnic Area
- Fitness Center
- Spa
- Pool
- Gameroom
- Complimentary Wi-Fi at Amenity Locations
- Portable Screenings Accepted
- Resident Rewards Program
- Black Appliances*
- Covered Parking Available
- Game Room
- Plantation Blinds*
- Air Conditioner
- Easy & Convenient Access to Nature and Hiking
- Fire Pit
- Off Street Parking
- RealPage ® Deposit Insurance
- BBQ/Picnic Area
- Flex Rent
- Ceiling Fan
- Resident Lounge
- Wood Style Flooring*
- Complimentary Coffee Service
- Little Free Library
- Rent Track
- Fireplace*
- Patio/Balcony
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Tub/Shower
- Fireplace
- Dishwasher
- Kitchen
- Oven
- Range
- Refrigerator
- Freezer
- Warming Drawer
- Instant Hot Water
- Hardwood Floors
- Carpet
- Vinyl Flooring
- Dining Room
- Views
- Window Coverings
- Balcony
- Patio
- Porch
- Deck
- Yard
- Lawn
Monday | 9am - 6pm |
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Tuesday | 9am - 6pm |
Wednesday | 9am - 6pm |
Thursday | 9am - 6pm |
Friday | 9am - 6pm |
Saturday | 10am - 5pm |
Sunday | Closed |
Boasting majestic views of the Rocky Mountains, Garden Ranch residents can enjoy the natural beauty Colorado is known for. Along with having several neighborhood parks, Garden Ranch is near several golf courses and popular parks like Palmer Park, a 737-acre wildlife preserve with trails that overlook the entire city. The neighborhood is just minutes away from popular attractions including the Manitou Cliff Dwellings, Pikes Peak, and the Garden of the Gods. Boasting a college-town feel, Garden Ranch houses part of the University of Colorado at Colorado Springs campus. Garden Ranch is also convenient to the Air Force Academy and Peterson Air Force Base. Attracting even more renters, the neighborhood is just seven miles from Downtown Colorado Springs.
Colorado Springs is one of the most affordable cities to live in Colorado and Garden Ranch follows suit. The neighborhood features student apartments, traditional apartments, and single-family houses for a variety of budgets.
Learn more about living in Garden RanchProperty Ratings at Union Heights Apartments
PHENOMENAL customer service!!! Very helpful and super patient! 10/10 would recommend living here!!! My neighbors are super sweet and quiet! I really do enjoy my stay!
Property Manager at Union Heights Apartments, Responded To This Review
Wow, thank you for the fabulous review! We are always happy to provide great service to you and all of our residents. We appreciate your recommendation and 10/10 rating. Thank you for being a part of our community!
I just moved in a few days ago and I am loving it! Had a problem with my sink and they came immediately to fix it and the maintenance man was so kind. The apartments are very clean and it is a great place for what you pay for!
Property Manager at Union Heights Apartments, Responded To This Review
Welcome to Union Heights! We are happy you're here and thrilled that you're already loving it. We appreciate your patience as our team worked to fix your sink and are so glad everything has been taken care of for you. Thank you for the fabulous review and for choosing to be a part of our community! - The Union Heights Apartments Team
not bad place but make sure when you move in the place is all there nothing missing and all blots and nuts and screens are tight and in the right place
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for your review and for sharing feedback. If there's anything you need from our staff or maintenance team, don't hesitate to ask. - The Union Heights Apartments Team
Absolutely love the location, the events we get, how quiet it is, the dog park, the community garden that's close by. The staff are amazing as well.
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for sharing all of the things you love about living at Union Heights! We truly enjoy hearing such nice feedback from our residents and are so delighted that you're happy with everything we offer here! - The Union Heights Apartments Team
Great place to live, very quiet apartments where I can never hear the residents that live around me so it feels very private for an apartment! The front staff is awesome and very quick to answer questions!
Property Manager at Union Heights Apartments, Responded To This Review
We appreciate all of the great feedback you've shared about the staff and community. We are always happy to hear from our residents and know that they're enjoying their apartment and having a pleasant experience! If there's anything we can ever do for you, don't hesitate to let us know. Have a wonderful weekend! - The Union Heights Apartments Team
I love it. It’s nice and quiet. It’s spacious and feels homey. Everyone seems nice and respectful. The staff is always willing to help. Also the property seems to always look clean.
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for letting us know how much you love your apartment and the community! We're fortunate to have great residents like yourself. Our staff takes so much pride in this property and it's truly our pleasure to give you great service and a great place to call home!
Property Manager at Union Heights Apartments, Responded To This Review
We are absolutely thrilled that you love calling Union Heights home! We have a great community and are so happy to have you be a part of it. Thank you for the amazing review and nice compliments! - The Union Heights Apartments Team
Very nice neighbors and they are actively working on fixing the apts up like the patios. Community events are nice but can happen more often even if it's just to have a reason to mingle with others.
Property Manager at Union Heights Apartments, Responded To This Review
We have a great group of residents and love that you've had such a nice experience with your neighbors! Our team is working hard to make this property the best it can be and we are all excited about the improvements. We are so glad you've been enjoying the events. We will definitely keep you updated on more in the future! Thank you for your review! - The Union Heights Team
They have a good team in maintence, they alwas available to resolve when you need, also In the summer they keep the pool clean and good condition. Also they usually have some activities for the residents.
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for the wonderful review! We love having fun events for our residents and do hope you've had a chance to participate. We are so glad you're having a nice experience! Thank you for your 5-stars!
I am so happy that I moved back to Union Heights. I had previously moved to another apartment complex across the street and was so disappointed, it was a terrible decision. I was so unhappy there, however after a year I was welcomed back to Union heights by Bobbie and Byron and the amazing staff here. Recently life has been throwing some difficult things my way (as it does) however I feel so blessed and comforted that I have a safe and caring environment for myself and my daughter. This is really a great community to be a part of. I highly recommend Union Heights.
Property Manager at Union Heights Apartments, Responded To This Review
We are so happy to welcome you back! Bobbie and team are here to make sure our property is a great place and we are so excited to have you and your daughter call Union Heights home for the second time around. You are valued members of our community and are always here to make sure everything is perfect for you. Thank you so much for your thoughtful review! - The Union Heights Team
Taylor was awesome. Love having a fireplace. Move in process convenient and easy. Thanks so much. So far everything has been great. Also a very dog friendly place.
Property Manager at Union Heights Apartments, Responded To This Review
Thanks for the great feedback about Taylor! We love hearing how much you are enjoying the fireplace and dog friendly atmosphere. We're excited to have you settle in. If there is anything you need, we're happy to help! Thanks, again and welcome! - The Union Heights Apartments Team
All my experiences have been fabulous! Property manager Bobbi is absolutely amazing! Sweet, kind and takes amazing care of the office! And definitely a shout out to Jose in maintenance! Always answering the call!
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for the shout out to Bobbie and Jose! We love hearing what a great experience you've had and we really appreciate all of the nice feedback and compliments. It really is our pleasure to make you feel right at home! - The Union Heights Team
So far I have been more than pleased, friendly and helpful staff and maintenance is always on top of appointments that I have made . I couldn't have asked for a better environment.Thanks Aaron A
Property Manager at Union Heights Apartments, Responded To This Review
Hello Aaron, We appreciate all of your nice feedback and are always happy to help if there is anything you need. Thank you for such a thoughtful review! - The Union Heights Apartments Team
We’ve been living here for a few months now and we really enjoy the place! Also the maintenance has been pretty fast. I do wish there was a bit more closet space.
Property Manager at Union Heights Apartments, Responded To This Review
It's wonderful that you're enjoying your apartment! Thank your sharing a positive review about your experience over the last few months. We're here for you if there's anything you need in the future. Thanks, again! - The Union Heights Apartments Team
so far everything is great! I love the apartment! Very spacious and clean. I particularly like all the cabinet space in the kitchen and the storage above the washer and dryer.
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for letting us know how much you love your apartment! We want you to enjoy calling this community home and we couldn't be happier to hear your feedback. Thank you for your 5-stars and for being a resident with us. - The Union Heights Team
Pretty great overall! Really love how quiet it is here, the community, the garden that's so close to here. All the walking paths. I can't complain.
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for the fabulous feedback! We are so pleased that you've had a great experience. We want you to love calling this community home and are thrilled that you've enjoyed being a resident with us. Thank you for your 4-stars! - The Union Heights Apartments Team
I enjoy living in the Union Heights Community. It is great to be treated with respect . I enjoy communicating with the staff in the leasing office. Great people!
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for the amazing 5-star review about our staff and community, Martha! It's so nice to hear how much you're enjoying your time here. Have a great day! - The Union Heights Team
The front office and maintenance guys are all amazing! All the neighbors around are very friendly. :) it definitely feels like a safe place to live.
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for the 5-star feedback, Harley! We appreciate your positive review and welcome you to check in with us anytime you need assistance! - The Union Heights Team
Rent prices are way too high for the condition and size of the apts. Too many fees that were not explained at move in and only answered if asked about them. Have to pay water, light and gas for the amenities even if you don’t use them (example: gym and pool area). Area is nice and quiet and staff is nice.
Everyone in the office is so kind and made me feel like part of the community when I moved in! I love my little apartment it’s just spacious enough for my daughter and I !
I just moved in earlier this week and so far everything has exceeded my expectations! No major issues have arisen, other than finding a couple of dings in the apartment during move-in. Maintenance has already been on top of it, which I appreciate a lot! My partner and I love the area, the apartment community, the amenities, and our apartment itself. We are very excited to be here!
I just recently moved in and I have nothing but great things to say! The move in process was a little rough but nothing anyone could do about a leaking pipe in the wall, we had to move in a week later than our planned move in date but it was a breeze. We've already used the pool, hot tub, and gym. The in unit laundry is a huge upside to living here. Everyone that works in the office is super nice and easy to work with!
Well taken care of property, the amenities are great and well kept. The community is calm with no issues and staff is super friendly. I would definitely recommend
My experience has been a very good one to say the least ,from the friendly staff that seem to always welcome you with a cheerful greeting and a pleasant smile.A grounds team that makes sure the job is done and done right . And I can never say enough about the respect of the other tenants to make sure to keep noise levels at a minimal, so much so that I find it hard to believe how quiet it is.. I would have given this 5 stars , but there is always room for improvement and everyday I always notice another step towards that . Thank you , Aaron.
Property Manager at Union Heights Apartments, Responded To This Review
Hello Aaron, We appreciate your candid review and all the feedback you've given. We're happy to see you enjoy the community, staff and comraderie among your neighbors. We love this communtiy too and keep working hard to make it even better. Your feedback is welcome anytime. Thanks again. - The Union Heights Apartments Team
I am so happy to be back. I love it here. The staff is so helpful and truly caring. I am so grateful to be a part of such a wonderful community.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Welcome back to the community! We're thrilled to have you back and want to do everything to help you settle in. Let us know how we can help! - The Union Heights Apartments Team
Everyone’s been super sweet and one of the neighbors even brought us homemade tamales as a house warming gift, the gym is open 24/7 and we’ve had nothing but a great experience
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Welcome to Union Heights! We're thrilled to have you join our community. Please let us know how we can help you settle in. Thanks again! - The Union Heights Apartments Team
Great move in experience so far. Nice clean apartment and nice neighbors. Close to nearby shops and stores that we usually frequent, so definitely a plus!
Property Manager at Union Heights Apartments, Responded To This Review
Hello, We're thrilled to read about your experience so far. Thank you very much for choosing our community to call home and please let us know if we're able to assist you in any way. - The Union Heights Apartments Team
A little tight on storage but everything else is great! The staff is so sweet and kind! And we are so excited to decorate and really settle into our new place!
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Welcome to the community! Thank you for the kudos to our staff. Please let us know if there is anything we can do to help you settle in. - The Union Heights Apartments Team
Been here 4 years and it’s been great. I lived here previously 9 years ago and then chose to Come back . Front office staff is amazing love it here.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Welcome back to Union Heights! Thank you for thinking about our community when deciding where to call home. We appreciate your kind words about our staff. We're here for you should there be anything we can do to assist you. Thanks again! - The Union Heights Apartments Team
Top notch community! Everyone working at Union Heights is so wonderful, supportive and amazing throughout the last 5 plus years I have resided here.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Thank you for continuing to call Union Heights home and for being an important part of our community. We love it too and what makes it so special are all the people. It's a great community that is beautiful and safe. We're happy to know you are enjoying everything. Please know that we're here for you should there be anything we can do to help. Thank you. - The Union Heights Apartments Team
Love the attention to detail. Apartment smelled good and was very clean when we walked in for the first time. Ladies at the leasing office are amazingly sweet and nice. Hailey even waited for us to get in from out of state so we could get our keys. Definitely a great welcome experience. Can’t wait to see what this state has to offer. I’m already loving the Mountain View’s from my balcony. Apartments are a bit small from what I was used to but nothing I can’t manage. Very quiet neighborhood.
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for taking the time to let us know how your experience has been! We're so excited to welcome you into our community and show you all the beauty that Colorado has to offer. If we can assist you in any way, please know that we are here for you! Thanks, again! - The Union Heights Apartments Team
So far so good very quiet community is very nice all the amenities are very nice to have I just moved here and I could see myself staying here for a while it's very quiet and welcoming and my kids love the neighborhood.
Property Manager at Union Heights Apartments, Responded To This Review
Hi Rebecca, Welcome to the community! Thank you very much for your wonderful review and rating your experience 5 stars. We're happy to see you enjoying your home and your kids loving the neighborhood. If there is anything we can do to help you settle in, please let us know how we can help. We want you and your family to have an exceptional living experience. Thank you. - The Union Heights Team
In three years the staff/ownership has changed a lot. However the current management is the most involved and works on community. Maintenance may take a little while, but man when they get to you, you are their priority and repairs are done. I also appreciate how they keep you posted while on the job.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Thank you very much for your wonderful review. We appreciate you sharing this feedback about our staff. As an owner managed community, we have a vested interest to ensure that our community is well maintained at all times and consistently evaluate our policies and procedures. We're thrilled to know we are making a positive impact as we continue working hard to make every necessary improvement to the community. Thank you. - The Union Heights Apartments Team
Great people and overall a very nice complex! And very pet friendly!!
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Thank you for your wonderful review about our community. We appreciate you taking the time to let us know about your experience. If there is anything we can do better, please don't hesitate to stop by our office to let us know. Thank you. - The Union Heights Team
Great staff and amenities. Has gotten noisy as of late. Very prompt maintenance service. Management very helpful and nice. Been here a year and planning on staying for a long time
Property Manager at Union Heights Apartments, Responded To This Review
Hello, We appreciate your feedback and thank you for sharing details about your experience. We're sorry to hear that there have been some unexpected noise disturbances. We'd be happy to speak with you about that in more detail and see what we can do to address it. It's great that your experience has otherwise been a good one. Thank you for such nice compliments about our staff and amenities! - The Union Heights Team
Make sure you don't leave a crumb on the floor whilst moving out, you will be charged hundreds for it. They do whatever they can to rob you in closing fees. Place was falling apart anyway. 0.4/10
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Thank you for providing this feedback about your experience living in our community. We're disappointed to see you became frustrated during the move-out process and we would like the opportunity to speak with you and listen to your specific concerns. We know that moving is stressful and our team always does our best to make it as easy and stress-free as possible for our residents. We invite you to contact our community manager at your earliest convenience. Thank you. - The Union Heights Team
The staff here are truly amazing. I’ve been here about 3 months now and I’m extremely impressed. I am very pleased with my apartment as well as the staff here. It was a great choice moving here!
Property Manager at Union Heights Apartments, Responded To This Review
Thank you so much for your fabulous feedback and 5-star review! Our goal is that each and every resident has an exceptional experience with us and we are beyond thrilled to hear that you are so happy in our community. We really appreciate you having chosen our property to call home. If there is anything you need in the future, please know that we are always here to help. Thank you, again and have a great day! - The Union Heights Apartments Team
A nightmare. Seas of dog poop on every square inch of the grounds (see photos). Overflowing trash cans full of dog poop. Management changed three times in two years. Agreements were jettisoned. Nothing was fixed. We are currently suing for $400 they took from our refundable deposits that they provided exactly zero explanation for.
Property Manager at Union Heights Apartments, Responded To This Review
We're very sorry to see that you have had some frustrations with regards to your move out process. We understand there was some confusion behind the deposit and cleaning that had taken place in your unit. In Colorado, it is legal to withhold all or part of a security deposit for cleaning. Once you provided our team with a receipt proving that you had the apartment professionally cleaned, we agreed to refund the amount we had withheld. Unfortunately, the condition of the apartment was such that we did not know it had been professionally cleaned and you had not provided us a receipt for the cleaning until after we had already finalized your first refund. We did also provide you with pictures and receipts for all of the damages that you were charged for. We would be more than happy to speak with you again and clarify any outstanding confusion. Thank you. - The Union Heights Apartments Team
I love this complex. Great staff, excellent location, helpful maintenance.
Property Manager at Union Heights Apartments, Responded To This Review
Thank you for the wonderful review and 5 star rating! We always appreciate hearing such positive feedback from our community. If you ever need anything, our team is always here to help. Thank you, again! - The Union Heights Apartments Team
Ever since Priderock took over the complex it has gone completely downhill. Maintenance has been “working” on the leak in our ceiling since July, and just today FINALLY got a real Plummer in here. But for almost 6 months now we’ve been paying for a bathroom we can’t use. We’ve asked the manager several times for a rent reduction to make up for not having that bathroom but after promising they would get back to us they never did, now she refuses to even respond to my request. We’ve never had a maintenance request looked at in less than a weeks time. Usually it takes weeks to months to have something fixed. Currently we’ve e had no dishwasher for a week now so I’m betting that won’t be fixed til February... if I’m lucky! I have a toddler with special needs as well as an infant, I do not have time or energy to deal with the incompetence of the staff here.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, We're sorry to read that you're frustrated. Please know that our team does not intentionally ignore any of your requests. We make every effort to work with our residents to solve any issues they've experienced as we want them to be happy in our community. If you feel more comfortable, we'd be happy to have you speak with our regional manager. We'd like the opportunity to reach out to you, but unfortunately this review has come to us anonymously. We'd like to work with you personally to address any maintenance requests that are still open and pending. Any one of our staff can provide you with our regional manager's contact information at any time. We hope to move forward in a positive direction. Thank you - The Union Heights Apartments Team
I'm completely fed up with this place! Today was the straw that broke the camel's back! Came here to live with my son, and thought it would be a nice place to live. It seemed that way at first at least, until there was a change of management. Have had multiple issues with my on-time payment being NOT being promptly recorded in their system, and requiring me to deal with the "manager" who is a real piece of work herself. When I went to the office, she refused to discuss the issue with me and was even so rude and unprofessional as to tell me to "get out" of her office! What manager would address a tenant like that??? Add to that, the grounds have appeared to be very unkept, with trash all over the ground, cigarette butts and dog crap everywhere! And the staff here Are horrible at clearing the snow in the mornings. I arrived late to work this morning because the walkway in front of my apartment had not been cleared. I ended up slipping and destroying a nice pair of shoes. Had to go back in to change my shoes and tights before trudging through the drifts to get to my car. And this was not the first time for the snow not being cleared either. I am DONE.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, We are very sorry to hear about your disappointing experience. We are both surprised and shocked to hear about your experience with our manager. We would very much like to speak with you to gather more details behind this incident so that we can understand what happened. We do want to clarify that our grounds are always kept up and snow is cleared on a regular basis. If you would like to share a specific area of concern, we'd be happy to address it. Our top priority is the safety of our residents and we take these claims very seriously. Unfortunately, we would normally reach out to a resident to discuss this further, but because this is an anonymous review, we are unable to do so. We would like to recommend that you speak with any of our staff and obtain the contact email or phone number of our regional manager if you would like to share the specific details regarding this situation. We thank you for your residency and we look forward to speaking with you. Thank you.
Unprofessional Manager Jennifer , I was literary told to get the hell out of the office because I needed an explanation on my bill, she kept yelling "Get out out, Get out!! I guess twice during this time when I try to get her attention in her office, she was constantly on CELL PHONE TEXTS!! I guess they are more important than the tenants ..the overall filth by trash areas and surrouded of the complex and The dog POOP is out of control! Text that all day to your friends !
Property Manager at Union Heights Apartments, Responded To This Review
Hello, We spoke with our staff and management team and while we appreciate the feedback, this incident absolutely did not occur. Our team prides itself in providing professional service for all of our residents and guests. We assure you that this behavior would never be acceptable. This review is not representative of our community or team. - The Union Heights Apartments Team
These guys are the best! I had a few issues pop up outta nowhere....right before Thanksgiving!!! I have family coming over and could not believe my luck. I submitted my issues but was still worried cuz they are coming in TWO days! These guys saved the day, maintenance stepped up big time and fixed one thing already and assured the other would be done by Tuesday. So awesome! I like living here a ton. It's beautiful and the apartments are super nice. We've got kids, dogs and everyone is nice. The staff gets an extra A+. Location is near my work and the kids' school is nice...and close. Could not be a better place to live. Thanks again to the staff for the awesome service. Happy Thanksgiving!
Property Manager at Union Heights Apartments, Responded To This Review
Hello! Wow, thank you for the great review! We are sorry to hear that you had a couple of issues come up before the holidays, but so happy that our team was able to take good care of you. Thank you so much for sharing your experience with us and for all of the kind, positive feedback! We will be sure to share your thoughts with our staff and team, they're always so excited to hear kind words from our residents. We wish you and your family a happy holiday! Thank you for being a part of our community. - The Union Heights Apartments Team
This is an awful place to live. The new owners are not helpful at all and provide no customer service. There is constant, excessive and intrusive noise from Union blvd. There is daily dog waste all over the lawns. There are monthly billing errors on rent and utility, which are both also excessive. Was ripped off at move out.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Thank you for your feedback and we're sorry to read that you did not enjoy living in our beautiful community. Our team works hard to provide an exceptional living environment and we're sorry that we did not meet your expectations. Unfortunately, many of your concerns are out of our control and if there were any errors in billing, we apologize. We assure you that you were not 'ripped off' when you moved out and our manager would be happy to discuss any of your concerns over the phone. Feel free to call at your earliest convenience. Thank you for having been a member of our community. - Union Heights Apartments Team
This is a beautiful area and the apartments are in a great location. I looked at 3 different apartments and they were all nice. I really liked the one with the fireplace. The leasing office was bustling but I didn't have to wait long and was greeted upon entering. Nice people working in there. The property is seriously beautiful and the views all around are outstanding. So far it's been a delight and I look forward to getting to know the area.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Welcome! Thank you for choosing Union Heights as your new home. We're happy to have you in our community and we're delighted to read that you are enjoying everything so far. We're here for you should you need anything or have any feedback for us. We look forward to seeing you around. Have fun getting to know the area! - Union Heights Team
Moved in March, had fabulous staff! great girls in the office and maintenance was good with detail! fast forward to mid summer, new company bought out the complex, got rid of all but 1 employee and things went downhill a bit. It's quite a bit slower if you need something done or have an issues. Girls in the office are pleasant but seem to give excuses for issues that were brought up 2 months ago and never resolved. Grounds seems to not be cleaned up as they had with the prior company that owned the complex. biggest downfall I'd say is that there is ZERO storage for anything in the apartments. still a good location at least.
Property Manager at Union Heights Apartments, Responded To This Review
Thank you so much for passing along your feedback. We are very sorry that you've had to experience some inconveniences during the transition of ownership. Please be assured that it is our ultimate goal to provide you with a nice and clean place to call home and to provide you with nice service from our staff. If you see that there are areas that still need attention or improvement, we would encourage you to stop by our office and let us know. We would love the opportunity to work with you on a solution. Thank you again - The Team at Union Heights Apartments
I moved into Union Heights in March 2018. Ashley and Erin work in the office and are nothing but kind and very understanding! it's fairly quiet in this complex [obviously it depends on the tenants occupying next door apartments] pool and hot tub are always clean, large exercise room and a beautiful trail right next to the complex!! If you want to live in a place where you are treated kindly by the workers, close to local stores and the mountains, I highly recommend looking into Union Heights
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Thank you so much for taking the time to share your wonderful feedback with us! We are so happy to hear that you've had a great experience with our amenities and our staff. We will be sure to pass along your kind words. Thank you for being a part of our community! - The Union Heights Apartments Team
Management sucks. They try to weasle money out of you any way they can. They tell you one thing then act like they don't remember it later and charge you for it. Save yourself the hassle and money and go elsewhere.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Thank you for providing your feedback. We are pleased to share with you that this property is now under new ownership. We are excited to make this community a beautiful and safe home for all of our current and new residents. - Union Heights Team
The staff here knows nothing. They always have new people, so the staff has no idea how to fill out the paper work. To make things worse, they pretend that they know how to do thing and end up messing it up for you. The staff here do not care about what you need. They are here simply to collect your rent. Do not expect they will help you with anything. Once you sign the contract, you are nobody to them. Please do not come here. You desire a better place.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Thank you for providing your feedback. We are pleased to share with you that this property is now under new ownership. We are excited to make this community a beautiful and safe home for all of our current and new residents. - Union Heights Team
This is a horrible place to live in. Their maintenance service is slow and bad. The office people are mean and very impatient. They will find ways to increase your rent and charge you extra money on some crazy stuff. The compound is not safe. There have been several car/apartment break in. This place is always under construction for stupid reasons. They would spend your money redecorating the office than replacing the old appliance in your apartment. There are animals living in your ceiling. These animals would wake you up every morning at 5 am, and the office never did a thing. Do NOT move in! They will rise your rent regardless what they mark on the website. You can find better places in Colorado Springs.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Thank you for providing your feedback. We are pleased to share with you that this property is now under new ownership. We are excited to make this community a beautiful and safe home for all of our current and new residents. - Union Heights Team
We have been living here for almost two years and we have really liked it. The location is great being close to lots of stores and shopping as well as the main roads. The grounds are very nice and the apartments are well kept and spacious. The club house seems useful enough with a workout room, computer lab and a pool (Although they just began construction on a new pool). I will say that the complex was recently bought by a new management company and I am not sure if I like them yet. They have some new rules that seems sort of silly, such as nothing on your window sills and all curtains have to have white paneling facing out so they all match. They also really don't want you hanging up anything but light picture frames, not even curtains, without permission. With many of the improvements the new management is making we anticipate our rent going up quite a bit a year from now. We currently have a 2 bedroom 1 bathroom apartment with one pet and the rent may very well be close to $900-$1000 next year which more than we are willing to spend. It has been a great place, it was our first home as a married couple and it very much felt like a home, but with the new management it could easily be more expense than it is worth.
Property Manager at Union Heights Apartments, Responded To This Review
Hello, Thank you very much for your 4 star review!
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Union Heights Apartments has one to two bedrooms with rent ranges from $1,295/mo. to $1,595/mo.
Yes, to view the floor plan in person, please schedule a personal tour.
Applicant has the right to provide the property manager or owner with a Portable Tenant Screening Report (PTSR) that is not more than 30 days old, as defined in § 38-12-902(2.5), Colorado Revised Statutes; and 2) if Applicant provides the property manager or owner with a PTSR, the property manager or owner is prohibited from: a) charging Applicant a rental application fee; or b) charging Applicant a fee for the property manager or owner to access or use the PTSR.
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What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources