215 West Apartments

The concierge team was super helpful in assisting us with the moving last afternoon. Kudos to the team for making it seamless along with the person who was in the basement to lend us the dolly.

Amazing place to live! The amenities are great and so is the management team! 24/7 security also they try to do monthly events which is fun!

Have lived here for two years and each year during our renewal process the renewal people are rude don't think we want to stay because of them. They area also slow with repairing things and don't repair things properly half the time and they have to come back. Washing machine broke three times and solution was them giving me access to another apt that was empty on my floor to do laundry until it could be fixed. It broke again about a week later and the fix they offered was just do half loads because the washer is old and can't do full loads of laundry. The dishwasher we have stopped using since the 2nd time we used it because it doesn't clean properly and you have to hand wash dishes after anyway. They have come to fix it many times and each time after it breaks because the dishwasher moves and is not mounted correctly to the counter. Overall most of the general staff are nice and are doing the best they can with what they are able to do but the place needs investment for sure.

Everything was nice and easy. Only part that kind of gave me a hard time was scheduling the elevator. Especially when it’s book for 3 other residents

Great place to live, fantastic location, nice amenities and wonderful maintenance team! We have lived here for four years and Would definitely recommend 215W to our friends!

great great experience so far living in the building. it's been through some renovations this year and it's been an upgrade to the living experience.

Residence is always kept up nicely. The staff who run this place are all nice and give excellent care to me and everyone else. Thank you for caring and protecting us all.

Amazing place to live! Amenities are great and the management team are great with any needs! The maintenance team is amazing with all requests made

Terrific experience. Staff is friendly and responsive. Facilities are outstanding. Location is centrally-located and accessible. Perfect environment.

I love the apartment for its proximity to my office and fast maintenance and great location to walk around in downtown. Staff is super helpful and friendly. Recent renovations have been super nice

Smooth move in process facilitated by a highly professional team. The apartment comes well cleaned and the amenities are excellent. Could not rate higher.

The apartment has the best location in Chicago! All people working in the office is so nice and helpful! Facilities at the apartment is amazing!

great location if you work in loop. building management is efficient and friendly. really fast maintenance and everyone is friendly. periodically there is building events

215 is an amazing place to live! The amenities are nice and we have 24/7 security! The management team always goes out of their way to help their residents and make them feel welcome!

Security is majorly lacking in the building. There isn’t always someone at the front desk. The homeless in front of the 7-11 wander into the building all the time and it’s only a matter of time until someone who isn’t supposed to be in the building finds the elevators.

Customer service has been stellar and kind here at 215 W Apartments. I especially love the way Pam interacts with her residents. Facilities and apartment itself are sleek and clean. Loading dock and freight elevator could use some work. Amenities amount may be lacking for some residents.

We have lived at 215 for 4 years! Great location and building staff very friendly. Great value for the neighborhood! The dog run is a nice feature.

I Highly recommend the building. Proximity to office. Quick responsive management office and maintenance. Clean and dog friendly environment. aa

The move-in experience has been amazing! I loved the support and services from the team including the freight elevator, running electricity, etc.

These are great apartments with modern features and amenities with day to to day social events. The building has a huge gym, swimming pool conference rooms, free coffee etc.

215 west Washington has great facilities and great people I am very happy to have moved here. Very helpful staff when it comes to moving in and maintenance.

I've only lived here for a week now but so far, I have enjoyed it. The location is great because it's accessible to so many other areas of Chicago. Maintenance also responds very fast and is efficient. The only complaint I have is that prior to signing the lease, we were not given a tour or video of the actual apartment nor were we told the differences between the actual apartment and the video tour; hence, I was blindsided by the apartment view being obstructed when moving in. I definitely urge you to ask to see the actual apartment before signing the lease, as they might not share all details of the actual unit.

its a great building proximity to offices and nice staff and quick maintenance. great value for money as well. minimum noises with higher floors

215 West is the best place to live! Amazing amenities and shout-out to the management team! 24/7 security and the maintenance team is super quick to respond!

It has been a pleasant experience living here and the staff and management have been quite helpful and maintenance has been quick and in time

The complex is fairly clean. The maintenance staff are extremely quick to respond and are very helpful. The prices are above average. Air conditioner does not work during winter months.

215 has been such a great experience from the awesome staff and community events from Taco Tuesday to Valentine’s Day Donuts and the new TULU vending experience it’s been great.

We just resigned our lease for the 4th time! We continue to make 215 our home because of the excellent location and wonderful building staff.

good value for money - great staff very responsive - almost no noise - close to office and great location to rent car next to hertz - great maintenance speed

best decision ever! I love the space and amenities. Great location and we don’t hear the redline. the leasing manager was extremely helpful when moving int.

Really enjoy the effort the staff puts into events and holidays to bring everyone together and make this place feel a little more like a community.

I love living 215 West! The staff members are incredibly friendly. Whenever there's a maintenance issue or any concern, they promptly respond to emails and efficiently address the issue. The lounge area is quite pleasant, and they occasionally organize enjoyable parties in the lounge. In my 1-bedroom apartment, the spacious rooms offer brilliant views of the city.

We have lived at 215W for over two years and we have had a great experience! We absolutely love the location, amenities, our apartment and the building has wonderful support staff.

I am new to the neighborhood since I just moved in a week or so ago. I am loving this new place and the location. I look forward to the future and living here.

Everything about moving in was made easy, and the staff were all extremely friendly and helpful throughout the process. I would highly recommend others

Great amenities and awesome attention from the staff. Location works great for me, train and subway services just a few steps away. The bulding is always clean.

Super Great! Really love it here. Best High Rise I've ever lived in. Staff is excellent, maintenance, front desk, management, leasing gives awesome service and events!

Everyone has been so friendly and helpful. The building is clean and secure. Definitely enjoying my new home so far and would recommend to anyone looking for a cozy place to live.

Really nice building and convenient location. The staff are really really helpful. Lots of Events. Nice view as well. Maintenance is quick and effective

I love living at 215 West! The staff and amenities are excellent, and the apartments are very spacious. The location of this building is very convenient for public transportation and there is plenty of dining options nearby!

215 West is an amazing apartment building! They have great amenities! The building management is phenomenal! They have 24/7 security so you feel very safe

The building, location, and staff of 215 are unmatched! We just resigned our lease for the third time. The building is super dog friendly with a dog run which is hard to find in this neighborhood.

Everyone is friendly and I I’ve met people that I feel like are going to be life long friends! I feel like I’ve met so many great people! The staff is awesome! I love how much space there is.

I love this apartment building! It’s such an amazing place to live. Everyone working here is amazing and all residents are super friendly!!!

The leasing office and the management are super helpful and responsive! Everything so far is wonderful. I have enjoyed staying here. so convenient!

Fantastic apartment, really friendly staff and amazing amenities. Convenient locatiom downtown. Maintenance team is quick to address any problems.

I just moved here. I really love the atmosphere and amenities here. People are very nice, super clean common areas, and very quiet?? The location is great, super close to the metro stations.

Quite building with great amenities, like heated swimming pool, sauna, gym coffee, conference rooms. I do like to stop at the coffee area every morning to grab a coffee on my way to work.

Love having responsible 24 hour desk agent. Juan, Tiara and Jifari are exceptional. I also enjoy the timely responsiveness from the Front Office (Pam and April). They are the best. Finally, the maintenance team has been outstanding in timely fixing anything I've asked for. Super convenient place to live in - especially for a busy executive.

We have lived at 215W for 2 years and we absolutely love it! The amenities and location is excellent! The team and maintenance are always great, thank you!