415 PREMIER APARTMENTS

Great management and maintenance crew …. Very attentive. Love my view…

I've definitely had my hiccups while living here, I've been here for a few years now. Rent is astronomical for an average studio in not the best location. As a woman I don't feel safe going outside after dark in the slightest and everything you want to go to is a bit away. It's conveniently placed next to the Howard stop but the red line is a bit of a mess and with the new construction it's really unreliable. It's also not the safest of the stops and I've personally been mugged at knifepoint once there and I've been hesitant to use it since. Management is okay, not the best I've ever dealt with but not horrific. Maintenance crew is very kind but I've had mold in my bathroom on the ceiling since moving in and I've put in requests countless times but I've been repeatedly told it's just the paint and I need to have my fan on. I always have my fan on and it's very much black mold. It's just frustrating being gaslit when I know what black mold looks like and it's putting my health at risk. They're just putting a bandaid on a really serious issue. But other than that the maintence crew is good. The sound proofing is awful, I can hear my neighbors dog barking early in the morning and I always hear someone's kid down the hallway screaming at various hours. Security is a joke. They're never there. I have no idea what we're paying for because they're never downstairs, I last saw someone months ago and they always have a really nasty attitude. If you order food it will probably be left out in the street because there's no way for tenants to let anyone into the lobby unless if you race down using the very slow elevators (which one is always reserved so you can't use it) and try to meet your delivery driver. And packages have become a mess. No one monitors it anymore and packages are just chucked into the mail room that's kept open 24/7 for anyone to go into (super secure), I've had packages stepped on and stolen which is really frustrating because they set up this fancy package system that I assume my increased rent is paying for. It's just so frustrating. It's not all bad living here, the view is fantastic and i do like the size of my studio and my in unit washer/dryer. Just use caution moving in.

1) Packages are often left strewn about the lobby. When I contacted management, they told me it was the mail carriers' fault - when old management was here, this literally never happened. Not only that, but they don't tell you when you receive a package. You'd better hope no one sends you anything important, or if they do, that they tell you when it was delivered. Because they don't log packages, many people lately have been complaining about stolen or lost packages. If you tell management about this, they will tell you it's the mail carrier's fault. How convenient. 2) Security guards refuse to give you your package if they can't immediately find it. The package room is a disaster and they hate looking for your package, so they tell you "come back tomorrow" when you know your package is in there. 3) New management changed the parking policies. Fair enough. Except for the fact that they threatened to tow us (their own residents!) instead of sending a polite email about it. 4) You are no longer allowed to get guest parking unless you get it during office hours. Want to invite a friend over after 5 pm? Tough luck, they're forced to park outside on not-the-safest street in Evanston. 5) Residents were not warned about roof construction in the early morning. Once enough residents called to complain, an email went out that afternoon, warning us that roof construction would be starting...earlier that day. 6) When doing unit inspections, they did not thank us or apologize for the inconvenience. They said "This is mandatory and will not be rescheduled." All in all a nice place to live aside from management, but save yourself the hassle and the headache and live somewhere else.

Decent building, but key services have been lower quality since the change in ownership. Building entry, parking, and now package delivery have all been outsourced to not very reliable apps with no alternative. Secure doors are often either left unlocked or the electronic keys don't work, leaving you locked out. Front desk staff has high turnover, instead of the fewer, familiar faces of the old staff. Many seem to be checked out during their shift--making personal calls and appearing reluctant to sort incoming packages. The new package system has many poor reviews online from other buildings, and requires a payment method on-file to automatically charge residents for late pickup (or system errors). Maintenance continues to be excellent, but also appears to be the only staff that were retained during the changeover.

I saw a shooting at the corner of Milwaukee and Howard during my stay at 415 few months ago. Many homeless hangout in the building lobby on several occasions and felt insecure. The building went downhill. Packages are delivered but not sorted in the mail room. Door system changed and not working. Recently moved along with many others because it's no longer safe to live at 415.

1) Packages are often left strewn about the lobby. When I contacted management, they told me it was the mail carriers' fault - when old management was here, this literally never happened. 2) Security guards refuse to give you your package if they can't immediately find it. The package room is a disaster and they hate looking for your package, so they tell you "come back tomorrow" when you know your package is in there. 3) New management changed the parking policies. Fair enough. Except for the fact that they threatened to tow us (their own residents!) instead of sending a polite email about it. 4) You are no longer allowed to get guest parking unless you get it during office hours. Want to invite a friend over after 5 pm? Tough luck, they're forced to park outside on not-the-safest street in Evanston. 5) Residents were not warned about roof construction in the early morning. Once enough residents called to complain, an email went out that afternoon, warning us that roof construction would be starting...earlier that day. 6) When doing unit inspections, they did not thank us or apologize for the inconvenience. They said "This is mandatory and will not be rescheduled." All in all a nice place to live aside from management, but save yourself the hassle and the headache and live somewhere else.

I lived here last year and I recently moved out of the apartment. I was happy that I moved out since the new management came in because they did a horrible job handling the issue that the resident has. my lease is supposed to end at the end of Oct 2021 and I have everything moved out in mid-Sept so I requested the management removing my parking charge for Oct rent. I have sent them at least 5 emails and they never get back to you. They don't care about your concerns and they just care about what you have left to be charged. I really think you should not choose to live here although it used to be so good when I started last year. I strongly think it will get worse. Find some other good places, please!

I am so happy I chose this property during my search the leasing and management team were and has continued to be excellent. During the covid crisis they were always helpful I'm Amy way they could even though my partner and I were struggling with rent at that moment they supported us and we worked through everything and all I have to say is Thank You !

A very nice place to live and I enjoy the security

415 Premier has an excellent maintenance team. They always come promptly. With the COVID spread out, they still come into my unit for my maintenance request. They came with a mask and shoes cover on. I also love the front desk staff. They are always friendly and nice.

This is an excellent value! Building is by the nature of its construction very quiet. Management and maintenance are attentive, knowledgeable and always available. Fellow tenants are considerate and thoughtful. Dog friendly amenities are top notch.

My rental unit at 415 Premier is continuing to be excellent and getting even better with the ongoing improvements. Shared areas of building are lovely, kept impeccable by expert Technicians. People friendly community. Elevators well kept and always in good repair. Excellent location, near good places to grab food or have it delivered. All around a gem.

This is a great place to live. Easy access to retail stores, grocery, cleaners, and mass transit. The building is well maintained and very quiet. The garage keeps my car clean and safe.

Beautiful community with amazing staff and ample amenities. Love the convenience of the location and having a parking garage. Beautiful views in all sides and each unit has a balcony to enjoy it. Excellent door people, excellent maintenance team, and fantastic managerial staff. We love 415 premier and would stay here forever if we werent moving out of state!

Excellent place to live in a very convenient location.

Living at 415 Premier is like living in a small town community. Everyone is thoughtful and considerate. The building is very well maintained, quiet, and well constructed. Staff and residents alike are committed to living in a cooperative, affirming community. I made a very good choice when I decided to live here.

This a great place to live! Quiet, safe and well maintained. I think the rent is very reasonableness and it has all the amenities of a luxury building.

I have been living here at 415 Premier for about seven years now, and I think out of the many places I have lived before 415, I would say it is the best place that I have lived. They have a great maintenance team and the leasing office staff is phenomenal! GREAT PLACE!!

I am from India and came to US on a job related transfer I was looking for a community like 415 as I was living in a similar setup in India and I was lucky enough to find this community in my first visit itself. It feels so homely here. Staff, community manager everyone here is so supportive and awesome. I would recommend it to anyone looking for a good community in this area.

415 Premier is a great community! The staff is very kind and welcoming, the amenities are great and well maintained, and I love my apartment!

A wonderful and welcome environment to live in

Great place to live...

Everyone who works there has been great to interact with (Jeff, Adam, Ray and the cleaning crew get 5 stars in my opinion!)

The staff at 415 Premier has made my experience great. I moved from out of state and from day 1 they made me feel extremely comfortable. I love my apartment and would recommend anyone to move here.

Amazing place to live!

Good living environment

Best apartment Ive lived in. Staff and front desk are excellent. Maintenance crew is friendly, quick, and responsive. Its been a great experience living here.

excellent amenities

Overall is good.

It is a nice area and the staff are excellent!

I am very happy with living at 415. the staff are very friendly and helpful. Would definitely recommend this residence to family and friends if they move to the area.

Starting my 2nd year at 415 and I'm very satisfied with the building & location!

415 Premier Apartments are great apartments and am glad to live here.

The staff at 415 Premier are always courteous, friendly and helpful.

Convenient location and excellent management team.

Convenient location for access to shopping and Evanston. Excellent vistas from all windows.

Luxury apartment Service is great, well maintained, great community and environment. i love living here management is awesome with tenants and their needs.

The building in which I reside is efficient, convenient, dedicated to its tenants and safe. The public transportation system is less than a 3 minute walk. One of the largest food chains in the United States has a new store directly across the street. There are restaurants and sports bars within a 3-5 blocks radius and a strip mall that boasts popular dress shops, health stores, shoe stores and a very good cleaners. The building has tenant only electronic access and a doorman, a gym with machines as well as free weights, storage units, a business center and a residents lounge that provides free coffee for its residents and events that celebrates holidays, sports events, (for which management provides food and beverages), and is available for the residents to use for private events. There is a beautiful apartment available at a nominal fee for residents to use when hosting out-of-town relatives. The wonderful thing about my apartment, for me, is that it is a sanctuary. The space is well appointed with a section in each apartment that can be dedicated to a personal office. There is a washer/dryer in unit which is an amazing convenience. Even something as small as posting a letter has been considered as evidenced by outgoing mail slots being provided in the mailbox area. The building is kept clean an efficient by a courteous and professional maintenance staff overseen by an equally courteous and professional management staff. As if it couldn't get any better each apartment has its own private deck and the "piece de resistance" my building is within walking distance to beautiful Lake Michigan. If you're looking for a home that's more than just a place to live you couldn't do any better.

Everyday I wake up and View The Chicago Skyline starts My Day as A Good Day! When You have worked for Many Years and You Want to Really Enjoy Living This 415 is The Place! Feeling Safe:(Indoor Parking, Door Staff, 2 Two door Buzz -In, Well Maintained & Well Lit Building). I Love the fact that You Can Not Surprise Me KNOCKING on My Door!! So Close to Transportation & Lake. LOVE IT LOVE IT LOVE IT !!

Have a car? This beautiful building has an underground garage. Need a taxi? Always one nearby. The Metra is right down the block. Supermarket just across the street. But the best is yet to come...coffee, tea or hot chocolate awaits you. Need a computer to use or a printer to print? Go into their computer room. Washer and dryer are in the apartment. No need to go further than your own apartment to do your laundry. Too hot? Too cold? Just turn your thermostat to the temperature that's your comfort level. There is always somebody on duty -twenty four hours a day. Three cheers for this shining star of an apartment.