422 at the Lake

I was really excited to move here back in February, and everything was going well initially. However, things took a turn when the elevators started breaking down, and the parking management was handed over to a third-party service. Now, I can't have guests over without them being charged $10, no matter how short their visit. This has really soured my experience.

Management is unprofessional and rude. Do not live here

It's been an interesting experience. Overall good but the elevator situation needs to improve soon. Amenities are great and the leasing office staff are friendly.

Thank you Lisa, Jacqueline, and Felix for helping to make my move as comfortable as possible with your attentiveness and helpfulness! Much appreciated!??

I have had nothing but a positive experience with 422. The members of the community are always quick to respond to any issues I might have. The facilities and amenities are kept in the greatest condition.

The building is nice and they fix things when you request them. A couple of issues I encountered was the elevator kept breaking down for 3 months and management kept fixing it but it kept breaking, my Amazon packages left at my door were stolen a couple of times (no cameras so management don’t know who it was or couldn’t help), I live facing Riverside and man it’s freaking loud. If you are anywhere but floor 6 or 5, you will hear the loud busses and bus stop (I sleep with earplugs every night). Also there are often concerts in the park across the street so it can get loud during those days. Location is nice, but wish I knew about the noise, that’s the worst part

The prime location offers the convenience of walking around Austin. Also, this location is very dog-friendly, making it a perfect place for you and your pet. I highly recommend getting an animal if you choose to live here and you're right next to Auditorium Shores. However, my only concern revolves around overall security. Occasionally, non-residents are found in the hallways, raising questions about the apartment complex's security measures. I do advise against using the bike racks on the first floor due to theft concerns. Despite this, the community's charm and pet-friendly atmosphere make 422 a wonderful place to call home!

Location, location, location. When I first moved here, I didn't have a car. The fact that you can walk to downtown, to South Congress and have such amazing trail access can't be beat! Management is wonderful and so are the other members of the community. I am extremely happy at 422 At The Lake.

Staff are extremely professional and responsive! Great location and love the rooftop patio! Good value for the rent based on location.

The staff and maintenance team at 422 are best in class. Always so incredibly kind and timely with their responsive. It's one of the best things about living here. Just know the residents appreciate you all :)

Need secure access to U1 lower garage stairwell. Homeless, non-residents follow cars in and then access the building through that stairwell. Serious safety issue. Makes all the other safety secure entry points null and useless.

Just moved in but so far I love the place. Nice people, good amenities, great location. No complaints so far!

As a new resident, 422 at the Lake made the leasing and move-in process very easy. Everyone has been great to work with. The apartment location and amenities are great.

Amazing staff that takes care of all responses promptly!

I've never met a more helpful caring staff. They go above and beyond. My move-in here was smooth, a lot of peace in the community, even the people here are friendly. Perfect location, modern apartments that also feel like home. Honestly couldn't have asked for anything better. So glad I chose these apartments.

Truly, the staff at 422 is unmatched and I could not have picked a better place to live. I’ve been in Austin my entire life and this is the first complex where i feel valued as a resident and the first time I have ever renewed a lease. I could not recommend 422 enough.

There are no redeeming factors about 422 at the Lake. Although advertised as ‘luxury living’, the reality of the complex is far from. The complex is an echo chamber. The infrastructure is so poor that you can hear footsteps, conversations, music, closing doors, dinging elevators, faulty fire alarms as if it were surround sound. On top of the noise, the residence is poorly maintained with dog poop, beer cans, and other trash regularly found within hallways and common areas of the property. The stairwells permanently reek of dog pee/poop, and garbage. The proximity of the complex to downtown Austin could be seen as a pro, but the constant outside noise and traffic counters that. Management is negligent and unfriendly. There is direct evidence of this on the resident portal, in which they openly disregard or ignore residents reporting issues or complaints. Without any prior notice to residents, an email was sent one day announcing that the parking garage was now to be monetized and open to the public, which meant surprise – fewer open spaces for residents and no more free parking for residents' guests. Safety concerns related to the public now being able to access the property and what should be a private residential parking garage, and even homeless people sleeping in the complex stairwells fell on management’s deaf ears. The experience of living at 422 is not what you pay for. Save yourself the inconvenience and headache that is 422 at the Lake.

100% do not move here. They dont allow free guest parking, the elevators are horrible, noise is terrible on riverside, its not worth the price. This building is trying to compare itself to other DT high rises it is not even in the same ballpark. I would endorse this building if they changed the guest parking to be free. I would stay here if they rectified that situation as all residents here have been outraged by the change with guest parking.

Pretty well managed apartment complex at a great location.

Worth every penny. You will not regret moving here. Caring management, beautiful scenery, location, warm, friendly, and down to earth staff... thats not common for a higher end apartment complex. Office staff can be stuck up and not no e after you sign this lease. None of that foolishness occurs here. Im 100% satisfied (elevators could move a little faster but thats not a deal breaker lol).

We the residents at 422 at the Lake can not thank the office staff and management enough for unwavering efforts during both the pandemic and snow storm. We recognize their dedication to the community we are all happy to be a part of. The communication with residents has been phenomenal throughout both the pandemic and “snowdemic”. Again thank you! Would suggest 422 at the Lake to any friend or family member to live.

I moved to 422 during the horrible pandemic and as a first time Texas resident. It has been nothing short of an absolutely amazing and welcoming experience including all of management and the residents! I consider myself lucky as I know these things dont always go as planned. 422 management/maintenance has exceeded my expectations in all categories and continues to provide above and beyond service to their residents!! Strongly recommend A

I love living at 422 at the Lake. The 422 staff are extremely helpful and are quick to answer phone messages, maintenance requests, and concerns by residents. They go the extra mile to ensure each resident has a superb quality of living and are extremely welcoming moving into the apartment complex. Management is quick to respond to maintenance requests and are patient and helpful throughout the application process. Thank you Morgan, Emilia, Taryn, and Chip for all that you do for 422 at the Lake and its residents!

422 at the Lake has been the best first home for my boyfriend and I. Not only is it beautiful and located in the most PERFECT location in Austin, it is such a comfortable and friendly environment. The team here is extremely responsive and always so kind. Its safe to say I would definitely recommend to my friends and even buy a unit if they are ever for sale :)!

We have loved living at 422 at the lake. The apartments are really nice and the location is unbeatable. Management is very responsive and friendly. I would definitely recommend 422 to others.

Wonderful unit, welcoming and friendly staff, cordial community members, close to the heart of the city, and gorgeous downtown views.

My apartment was amazingly clean and ready for me to move into.

422 at the Lake is the complete package! It's unbeatable when you consider all location, cost, amenities, and nice facilities factors. I'm very happy to decided to live here.

We love living at 422 at the Lake - great location - great maintenance and office teams who respond quickly to provide assistance with any needs we have encountered.

The staff is incredibly attentive and helpful, and the location cant be beat!

I moved in not too long ago and everyone is so nice. All of the amenities are easily accessible.

I absolutely love living here. Location is key and new management is fantastic. They have really turned this place around and made it much more enjoyable living here.