500 Crawford Apartments

First, the management team has been professional and super helpful at every point since I moved in July. The place is well-kept and the location cannot be beat, especially if you work downtown (commute is less than ten min, every day). Next to the Astros, and a few blocks from the Dynamo and the Rockets. Communications have been timely, covering community/holiday events, fire drills, food truck Wednesdays, etc. I was excited to move in, and they have only exceeded expectations since.

500 Crawford apartments feeds my need for baseball, theatre and music. Parking and maintenance are excellent. I think I found my home.

My husband and I have been at 500 Crawford for almost a year. The property managers, Christal and Merrick, exude true professionalism and superb customer service. The leasing professionals and maintenance staff are prompt with requests and friendly. The building is beautiful and well-kept. We would have renewed our lease but we're moving to Alabama.

If you are looking for a place in the heart of downtown Houston with a great price quality ratio, 500 Crawford is the place to be ! It is cheaper than all other residences with the same level of amenities and the management team is qualified and efficient. I recommend this place especially if you work in Downtown it is very convenient.

The 500 Crawford st complex is very very nice. The staff takes care of anything I need so quickly. I really love living here. Susanne

This has easily been the worst apartment living experience of my life. They try to sell safety, but the security is useless. Multiple cars were stolen from the “guarded” garage. The fire alarms go off more often than a fire house, but for no reason. The front desk fails to notify residents of this until much later so if you are at work and you have any animals they are trapped with the alarm blaring for possibly hours. The entire complex has a scent of trash mixed with urine. The worst part of this experience has been moving out. As always, the staff was unhelpful. They did not provide any guidelines as to how you should move out, turn in keys, etc. They have now proceeded to charge me an absurd amount for damages that were noted in my condition form (so the damages were there before me) and are refusing to reduce the charge. After slow response times from them, they have gone silent and are not talking to me to the point where the deadline to pay has now passed so I am forced to pay for these damages I have not caused. Long story short: I would recommend living with the homeless people that live right outside this complex before living here.

500 Crawford is located on next to Minute Maid park with a lounge that looks directly at the train. It was great watching the games from the lounge with friends. There are two amazing pools, one being a heated lap pool which is great during the colder months. The staff is great and always on top of everything and there are two restaurants on-site as well. We preffer Osso since it's more affordable but the other one is great for special occasions making it easy to invite friends and family over. Overall, the experience is wonderful and the building is great for living in downtown Houston.

Ellie, Christal, Nick, and Taylor are always giving superior customer service. They throw the best parties thanks to Ellie. She’s such socialite. We also love our home here bc of the great maintenance team. Leo and Temo Emu are the Best!!! Thanks for all you do. We highly recommend 500 Crawford.