500 West Trade

Maintenance and cleanliness is outstanding with stylish and contemporary swagger and southern charm

Kylah, Aralena, and Daleia were amazing and so helpful. They made my move stress free and easy. The amenities are amazing, and the views are breathtaking.

I have lived here for a year now and I don’t think a week has gone by when the elevators have not been down. Last week 3/4 elevators were down on the same day. Right now I believe two of them are down. The doors in from the parking garages and onto the floors are also broken all the time, meaning your normally have to go an extremely roundabout way to get to your apartment. Sometimes I’ve been completely unable to get to my apartment because of the broken doors and elevators. The elevators have also been breaking with people inside of them and they have had to pry the doors open themselves. Management doesn’t seem to care about these issues. For how much we are paying in rent you’d expect the basics of the building to be working but all management seems to care about is making as much money as possible.

I’m a resident, I moved in recently. The building is fantastic, but it’s a poorly managed property. They keep losing my packages, it takes forever to get a response from the staff. A very disappointing service, thought the building itself is great

I've lived at this property since it opened and the property itself is nice with great amenities. However, when we toured, a selling point for the manager giving us the tour was how much resident and guest parking they have. We were told parking would be free. However, after 4 months, they decided to partner with a parking company and now we have to pay $75 a month per person and have made guest parking a difficult process. They also don't allow residents to park on one of the main parking areas during gamedays, so that they are able to make money off of people parking for panther's games. While I do like living here, I find it upsetting that they changed what they told us about parking when we toured and gave us no real option except to pay $75 a month. The staff and building seem to care more about making more money than they do about the actual residents.