Album Benbrook 55+ Active Adult Apartment ...

People are very friendly and the staff is great! Parking situation could be better - If the community was at any higher residence percentage, it doesn’t seem that their would be enough parking for residents - much less any guests.

With the exception of the plumbing, my apartment is perfect. Flat bottom sinks and shower stall requires WAY too much water to rinse sinks. Bathroom spout is so short, washing hands requires bumping into sink.

This place is wonderful, management is amazing. Everybody is very helpful. And I already had friends when I moved here. And I know that there are many that are still coming from where I came from.

I am so impressed with the staff and the community that I have now call home. For the benefit of organizational they go above and beyond to make you feel warm and welcome.

Everyone is welcoming and very friendly! Any issues that I’ve had have been resolved quickly and professionally! We’ve been living here for about 3 months and love the atmosphere and the staff who have been nothing but helpful.

Great place fun too. So pleasant. Everyone is friendly and welcoming They treat our dogs awesome as well. Thank you so much for welcoming us into your family here at The Album

This is my 2nd review of Albym Benbrook. Living here is pur joy. There are social opportunities, but it is up to you. You can be social or solitary. The move here is one of if not the best decision I have made. Enjoy yourself living here. Mariann

I really appreciate our awesome staff. Our community is clean, friendly and inviting. I do not appreciate corporates greediness for parking fees. The free parking behind the gated area is too limited & the fees for covered are ridiculous! One of the reasons I moved here was the gate but wish I had known all the facts.

We've lived here since Nov 2021. The first two years led to a deterioration of the facilities and activities to the point where we were considering moving. When the new staff came on, it was a totally different story, they provided all that we as residents expected in the first two years. Because of the change the community is almost full because residents are telling their friends. I hope you continue with this quality staff.

The Album has been my home for two years. I love living in here with my friends, they are my acquired family. Our staff is wonderful, friendly, kind & caring .

Could not be happier with Album Benbrook and especially the staff. They care and are willing to do whatever it takes to make me happy. Any questions I have are handled immediately.

Album Benbrook is an amazing adult community. We moved in October 2023 and have truly been blessed by this move. The staff is so helpful and friendly. The residents are very friendly and thoughtful. We couldn't have asked for a better place to live. We love it here!

Wonderful place to retire to! Everyone is welcoming and there is so much to do here with other community members!! There is such a variety of people and they and the Album team are joys to be around daily!!

My experiences continue to "not disappoint "! From meeting people while meandering the property, to a quiet evening taking in the "soothing sound" of the rippling waters of the pool, gentle breezes, and the beautiful sky filled with stars!

I just signed my 3rd year lease high. I’ve met a lot of nice people here and have met a lot of friends. I am very pleased with the staff Mercedes has taken over and she has done a wonderful job along with her staff. They do a very nice job for us. Mercedes is the best manager she cares about the people and that’s very important and senior citizen community

The apartment is very nicely designed and is sophisticated. The staff is amazing. The people that we’ve met so far are warm and very friendly.

I had surgery 2 weeks before in. I walked te halls with my walker. Everyone I met were friendly. I love that residents with dogs are ready to stop, talk and allow me to get my puppy fix.

What a very special community! Everyone is so friendly and interesting. Best move we’ve made in years. Oh yes. The calendar is fascinating to review and participate.

Residents and staff very welcoming to me. They have made me feel at home. Accommodations are great. Love the pool, rec center and workout room.

On February 8, Benbrook experienced a electrical storm that greatly impacted the safety and security of the Album Benbrook residents, namely safety doors not locking, fire doors inoperable, and rendereing 2 of 3 elevators inoperable. The most impactful for me is lack of elevator access on my side of the complex, whereas I must walk to another building to take the elevator down from my 2nd floor apartment . I have had two surgeries during this period and if not for the compassion of other residents I would have had to walk in the after-effects of anesthesia from one building to the other to get to and from my apt. I don’t place responsibility on Greystar for damage to the building or services. What is Greystar’s responsibility is how they have handled repairs. 5 weeks of "Waiting for parts" is not a legitimate response for the senior residents who depend on these services. Besides the supposed assurances of safety and convenience in this complex, I feel I am no longer afforded what I'm paying for. I would caution prospective residents to verify the amenities are actually working before signing on the dotted line.