Alden Park Luxury Apartments

Usefully fulfilling. The structure holds up to its designated function. The staff seems very work oriented. The fur babies are also welcomed.

Terrible management & maintenance. Parking is a joke, anytime a disabled sign is knocked over it doesn't get replaced. Package room is a joke. Quality of fixtures and appliances is very poor too.

Been living here for a month now so I figured it's time to write a review. Overall I love this complex. The amenities are good, the buildings are beautiful and the grounds are nice too. Most residents are very nice and take care of the community. There are occasional issues with mechanical things (elevators, water, power outages, etc) because these are really old buildings but the maintenance team seems to respond quickly and get things fixed. I'm a dog owner and I love the dog park and the fact that there are free poop bags and trash cans all over the grounds. Despite that convenience, some residents aren't as diligent about cleaning up after their pet unfortunately. But I guess in a community of over 900 apartments you're bound to have a few inconsiderate people. It's generally very quiet in the buildings and around the grounds. Rarely do I hear any noises from neighbors because the walls seem very thick. For the price, you probably can't find a better place to live!

Great apartment. It has really nice views with a lot of natural sunlight. The appliances are all up to date and work perfectly, and I couldn't be happier about my move.

I've really been enjoying living here now that I've been around a bit longer. my cat loves having more space to run around and I enjoy the amenities

Privacy concern because people can come in your apartment anytime and don't even send you notifications. The units are not cleaned properly before new tenants move in. The water is charged according to the amount of people in your unit and square footage of your apartment.

I feel secure living in this serene setting. You don't feel like you're living in the city; in this well maintained complex. Love all the amenities.

is the property nice, yes! Is this luxury living like they advertise, not at all! I also wish management was better. And all apartments are not made equal!

Quiet, peaceful, beautiful area. This place of character is nestled in the heart of a natural environment. My experience leading up the move in last weekend, and the first week thus far have proven to be quite positive in all regard. Thank you to the incredible Alden Park team!

I’ve been living here for a month and so far, it’s been a great experience. The historic building is beautiful, and the community is well-maintained with lovely grounds for walking, plus a gym and swimming pool. I also had a maintenance request, and it was resolved the very next day! Overall, I’m really enjoying everything.

We've been living here a year now (9/2024) and we love our apartment and the location. Alden Park is like a college campus with green space and various buildings including the apartment buildings, but there's also an indoor gym and incredible heated, tiled, pool. Our apartment is large, with high ceilings, and bright because every room has a wall of windows. For a view - look out to trees. There's a crazy amount of storage for an apartment - we have a 5 walk in closets! Finally, we have a working fireplace. Another reason we love AP is the neighborhood. East Falls is said to be the "best kept secret in Philly." We're close to the Schuylkill River, beautiful parks, SEPTA, museums, downtown, and major highways. To be fair the complex is about 100 yrs old. This is part of the charm but also there are imperfections. It can take time to get facility repairs completed. I’d like to give a special shout-out to our maintenance staff. They are responsive, professional, and respectful.

I love my new place. Everything works well and it is a very cozy spot. Everyone in my building has been very welcoming and the grounds are well maintained

The community is awesome! The amenities available and parking is excellent. Harisa was very helpful throughout the entire application process, thank you.

I have not had time to thoroughly experience the community but so far I am lacking what I see. It is extremely peaceful here. And with amenities like these coming home alone days work it’s not so bad.

My overall experience has been pleasant. Everyone here seems nice and respectful. The move has been ok so far. I’m still getting everything moved in.

This community is beautiful everyone is friendly so far. I'm happy to be apart this community. I love watching everyone with their fur babies.

Just moved in, but so far so good (based on one night). The air conditioning could be better, but everything else seems great. The pool is gorgeous, though.

The landscape is comforting. The vicinity is peaceful. There is privacy and calmness available in this community. Possibilities abound with tenancy here.

Love these unique , elegant, spacious apartments! Both pools have a very zen feeling and having an indoor pool allows me to enjoy them year round. The grounds are amazing! I can go for beautiful walks without leaving the grounds.

Alden Park is on an upswing in security, with gates going back into service, additional security personnel, and locking of storage areas. This architectural gem provides large well lit rooms, good sound control between units, and elegance you don’t find in newer builds. Its solid walls and floors had it being touted as a fire proof building during its early years.

3 stars for optimism. Moving in sucked. We could never talk to anyone when we had questions. Endless emails & voicemails left. The apartment we put a deposit on suddenly was unavailable. We were told they make up for the sudden inconvenience. We could pick an expensive unit (they would honor the price) or a cheaper unit. We chose the expensive one, but now said they can't honor the price? So we chose the cheaper one. A layout can't show you everything about a floor plan. Like only having 2 kitchen drawers, each not wide enough to fit a slim silverware set. Tons of problems like that would have been fixed if they answered our questions & emails about a tour, or staying up to date on availability (the original floor plan we wanted showed available 3 times on their site during this ordeal). When I asked them how they planned to help us out, I was told they already did by getting us the original move in date. Never mind that the unit was dirty with sticky floors & stained carpet.

Break ins and assaults and management company won’t be able to do a thing and lacks any accountability or empathy . My car was one of 20 that got broken into and security was nowhere to be found.

Residence on my floor are very clean and friendly. Everyone speaks and they keep their areas clean. So far, everything is good am I experience around the area is very acceptance.

Security is poor. I don’t feel safe outside between 6 pm and 6 am. The second night a strange woman stood in my entry foyer and hustled away when I shouted at her. She entered with keys. security Courtesy number disconnected. police came but no record of report. The security gates have been manned in evening only twice . The parking garage should have a gate. There is not enough parking. The package room is insecure , unmonitored and packages disappear. The keys to my bottom lock don’t work. The AC in my living room does not work and the maintenance guy never returned to fix it. My gas stove does not light. Electric ignition clicks but no smell of gas. It probably was never connected. The laminate floors are tacky. The refrigerator is huge, dented, will cost a fortune in electricity. supply 1st day toilet paper. moving crew stopped up the master toilet improvising . basement entrance floods. no security cameras. Loading dock beams look like will collapse. Poor structural integrity

I have to say that trying to get into Alden Park was initially one of the hardest things I have ever had to do because of shortages in staff at the time. Since I have moved in though, I have been able to connect directly with the newer, expanded residential management, maintenance, leasing, and security team whenever it is needed. The campus overall is not perfect by any stretch, but they do a great job of communicating via email and hand letter, maintenance is pretty fast and addresses issues pretty quickly. I love how calm and tranquil the campus is and folx are very friendly overall. My apartment is spacious, affordable, and beautiful. Again, there are some light issues with finishes and touches both in the apartment and in some of the general public areas but the overall feel and look is right. I'm looking forward to living here and experiencing what the rest of my time here will look like as Alden Park continues to improve and get better.

Although I just moved in, I LOVE the area. It is very peaceful and the amenities included are great. I go to Thomas Jefferson right down the street so it is very convenient.

Honestly, pretty good. Better than what I expected after reading reviews online. Kind of interested how there’s always new management but it seems like maybe there’s a reliable team in the leasing office now.

So far everything has been okay, I don’t wanna complain, or jinx anything. But I feel very blessed to be given the opportunity to live here . The pricing is great I can still make it to work. Yeah no complaints as of now.

It’s very wonderful living. I love how quiet it is and if I have a problem hell does come. The only thing I am not the biggest fan of is that it takes a little while for people to respond to emails.

My experience with maintenance and security has been the Best so far. Any time that I have needed assistance the response has always been above and beyond my expectations.

My concern is with handicap parking. I understand that garage parking is offered for a higher fee but for those of use who may not be able to pay the fee and have a handicap status, there is lacking clearly marked space in the main parking area. Also there should be a few more available handicap spaces offered.

All is going well so far. Smooth enough move in, place is quiet and parking isn’t bad. Enjoying the amenities and scenery around the various buildings

Great apartment at a great price. Staff is very responsive . I love the amenities including the pool both indoor and outdoor. Parking is super easy

Maintenance are amazing as well as the staff. Things such as maintenance request get done in a timely matter. Everyone plays a great part in communication.

So far so good! Very spacious! Love the natural light coming in through the windows! Love all the amenities and natural landscaping! Feels like home

Love living here amenities are awesome! Staff from leasing to maintenance has been great to throughout my time here at Alden park. I also would like to point out that the location is very convenient in terms of getting places in the city

Alden Park, while it was difficult for me to go into, is nothing short of wonderful. The leasing team have been extremely helpful and I appreciate their support with the move endlessly.

The apartment and grounds are beautiful. Maintenance always comes in a timely manner, but the building is very old something is always wrong. There is always a key fob problem with one of the doors to get in the building, the gym etc. The gate to get in the parking lot has not worked since before I moved in. Parking is horrible, the residents make up parking spots because of the lack of parking and sometimes get towed for doing so. Overall it is a nice place to live but expect a new problem every month or so.

It’s okay I’m tired of people leaving their pets urine poop around the apartment. The apartment building can be nasty and lack of communication

Beautiful building and lovely apartments with old world charm. Great location too! Really nice community but moving in to Manor is a nightmare!

Nice amenities and community grounds. The only thing I didn’t like was the move in process. The service elevator being in the trash room made it very difficult because it is very narrow. Additionally I think that it would be nice if carts could be available for move in so that less trips can made and move in can be more efficient. I haven’t been here for long but I’m enjoying the apartment and the complex so far

Facilities and apartment are wonderful. Absolutely love the greenery of the complex as a whole. Only downside is that it took some time to get ahold of people to get moved in due to short staff, but the staff are amazing.

This has been a good experience so far. I have liked living there and I am excited to use the pool when it gets warmer. I am looking forward to the dog park in the summer time

Too many maintenance issues that just get covered up and not properly fixed that you don’t want to even put in a ticket anymore. Too many issues with the building that everyone you talk to asks the same question “does your building have maintenance problems?” The smell of sewer gas is nauseating. The backup of the drains is annoying. The tubs are painted so many times that the paint comes off and sticks to your feet. The A/C / heating units are a joke and if you want to open your windows be prepared to have all sorts of flying insects enter your home because there are no screens on the windows so haven’t opened them since the first day. Moths come from somewhere but not sure. Door handles fall off. Fireplaces are nice but most of them don’t let smoke out. Amenities are a joke where the things they advertise and that you pay for don’t even work. The pools are dirty.. the hot tub smells. Nice building but the upkeep is subpar and disappointing. Best way to describe is lipstick on a pig.

not gated (hate has been disabled for over a year), bugs, roaches, and mice. Does not have any locked doors in the manor building. all doors and constantly unlocked. 0 security. do NOT live here

The property is beautiful. I have not seen the pool yet, but I look forward to using all of the amenities when I have time. The maintenance staff are very helpful. The leasing staff are wonderful to work with.

Love the location very close to a lot of things the building is beautiful and so are the grounds. Could use a small amount of maintaining on the older buildings and the basement is sketchy but I love it here.

Move in was an easy process with freight elevators located near my room. Maintenance was able to visit my room and fix any problems soon after moving in. Everyone in the complex that I have interacted with has been welcoming and helpful, both staff and residents. So far, I have no complaints about my new home!

The apartment is great, the guards and people who live here are friendly, and the location is great for commuting to and from everywhere around

Horrible maintenance experience. Everything else is lovely. It’s an old building and they need to hire MORE people to take care of maintenance issues.