Arbor Club

So comfortable quiet and I love the staff great job arbor club

The water was shut off at least every week or every other week, sometimes even without notice. The office would often close early randomly with no notice. Mold and mildew on porches and in bathrooms. AC broke and it took a month to get fixed.

I moved in a few weeks ago and when I tell you there are roaches EVERYWHERE, they are! they had maintenance come in a use half a tube of clear liquid, and told me that they can only do this one more time, and then after that it is my problem and I have to pay an exterminator myself (even though I pay the extra money for pest control) so now I'm stuck in a 14 month lease while all my clean stuff is being infested with cockroaches. DONT move here!

I’ve been a resident at Arbor Club Apartments for ten (10) months and this has been the most unenjoyable experience. I’ve received over 15 notifications of property wide water shut offs that’s an inconvenience to all residents. When calling the leasing office, you’re never able to reach the property managers. There’s a lack of maintenance personnel. During my move-in inspection there was several items that was not corrected until months later that I specifically spoke to the property manager about during our pre-walk. The apartment was renovated with cheap appliances that broke and needed to be repaired. My apartment smelt like cigarettes and I complained about this for five (5) months until the HVAC system was cleaned. My apartment was gnat-infested/mildew infested. So I highly recommend you not moving into this apartment complex. CLK Multifamily Properties should focus more time on addressing the issues that Arbor Club Apartment has and working on creating a better living environment for their residents.

The complex has several water issues the water gets cut off sevareal times a month for “repairs”. I cannot tell you how many cold showers I have taken because the building did not have hot water. I have seen red mud water come out of my sinks. They have had several management companies come in and out. None of them seem to care about issues that you have. There main concern is collecting your money. Save yourslef several headaches and avoid living here if possible.

Lived here for several years as a student and loved it... until a management change toward the end of my lease. I went active duty and had to end my lease a month early, while my then significant other would continue to live there on a new lease. I was still getting calls and emails about place 6 months later even after telling them I didn’t live there and to call my boyfriend. When he went to move out they billed me for $500 in damages while I was on the other side of the world in the middle of nowhere. Come to find they renewed my lease WITHOUT my signature and magically “lost” the copy of my orders and the paperwork making my now ex the primary tenant. Horrible management, terrible business practices, and they have no respect for active duty personnel. When I come back to Pensacola, I will NOT be living here or at any other properties owned by this company.

I have lived here for over a year and have noticed recently after the new maintenance man took over that the property is becoming the premier place to live in Pensacola. The location is convenient to shopping, dinning, higher education, and public transportation making for a perfect place to live. Now that the new team has taken over I have seen a great improvement in the grounds and overall appearance of the property. Thank you George, Lisa, Micheal, and Bethany.

Never seen such a professional staff and eagerness to please the residents. They really care about everyone and it shows in their work. Love this place! Since George, the new maint supervisor, has come onboard work orders are getting done quickly and accurately. Lisa, the property manager, gets problems solved and keeps the residents happy.

I have lived here for almost nine years, and I wouldn't want to live anywhere else. The staff is always helpful and is fast to repair anything that goes out in the apartment. The grounds are well kept and the pool area is a nice place to relax after a long day at work. Located near a mall and many shopping centers means it is the ideal place to live because you are near everything.