Arbors of Denton

Upper Management will lie to get out of providing a service that was promised, then not email you back. Record your visit to the showcase room (Your room will be 10x worse) to make sure your room has promised features. They don't check rooms before move in dates and you cant see your room until move in. Make sure you know when your lease will end. Spent the last two months trying to fix this issue that should have been simple but they gave up and said too bad get your own internet service. Pro's : Okay Internet Good front of house Customer Service Good Location for school Con's : Was unable to see actual room until move in date Bathroom was clean but not rest of the room Room & washer/dryer not cleaned before move in date Dirty vents Thin floors Internet Modem not in room as promised and have been fighting spectrum since day one on getting one, and now they gave up and said i have to purchase on my own

DO YOUR RESEARCH! THIS PLACE IS EXPENSIVE FOR WHAT IT IS. They dont let you check your room before moving in, it was extremely dirty so be ready to clean. Also Ive had many issues when moving in due to upper management not giving the office resources to do what they need to do. The room they show you when you come in for the first time is NOTHING like your actual room, dishonest tactic. Just please do your research check out more then four complexes in person

great staff and they make you feel at home. They also hist cool events

Overall good place. Lived here for a year. Going on my 2nd. All apartments have their ups and downs. Hall mates never loud. Maintenance is quick. Office seems nice. They offer my dog treats when I pick up packages

The apartment complex is great! The staff is incredibly helpful and polite. When I moved my daughter in, everything went well with no problems. They were quick to fix anything we had upon our move-in inspection. I feel very confident that she is save and living in a clean complex. Anytime she has needed assistance with anything, they were there to help her. The complex has a huge dog park, a very nice pool area, and the grass and bushes are always very well kept. I would totally recommend the Arbors of Denton to anyone looking for a place for their kids live.

Here's a summary: -They threw away my stuff without my consent prior to my move out date -Bugs, clogged bathtubs, bathroom door gets locked, and the staff never gets back to you

if you want to save yourself a headache & stressful living environment RUNNN from these apartments. They do not respect your privacy and most of your concerns will be minimized by the staff. if I had known this apartment complex would not be willing to put my safety as top priority and would continue to minimize my concerns and act as though it’s a normal occurrence for staff to enter our homes without notifying us that they have been in our home and deny entry when brought to their attention . Also maintenance request takes forever to even get resolved so don’t bother even putting them in . if you like to live in an apartment complex that doesn’t value their residents this is the perfect place for you . Overall horrible living experience .

The towing company that the Arbors contracts to enforce their parking rules is known for preying on college students who do not have the time or resources to challenge their practices. Management claims to support its tenets, but when cars are towed for simply putting the parking decal in the wrong place (although still plainly visible), and the towing company charges an excess of $200, you have to wonder if that is true. The punishment does not fit the "crime" and the Arbors should discontinue contracting with such a predatory parking enforcer.

The apartment complex is great! The staff is incredibly helpful and polite. Anytime I have needed assistance with anything, they were there to offer it. And the complex has a huge dog park for anyone with dogs, a very nice, though slightly small, pool area, and the grass and bushes are always very well kept. The only minor thing would be the maintainance crew reaction time. There were a few times that it took them longer than stated to get to the apartment and fix the issue. But that aside, this is an overall fantastic apartment complex, staff and all!