Ascend St Charles

Ascend is a family friendly community. All the amenities are great! Maintenance requests are performed in a timely manner. Office staff is friendly and attentive

Been a month my family has lived in this community. We love it so far. It’s been peaceful , neighbors are nice. Very pet friendly . It’s been everything we asked for.

The unit itself is great. We would although suggest adding garbage disposals as that would be a huge plus/help. Outside of the unit, the neighborhood is mostly good other than the random acts of rude engagements. It’s either nasty comments or just loud and angry people. That makes it very hard to want to be outside around the community. I personally only really go out during the daylight for that reason. Suggestions are to encourage respect among residence, and making sure the staff if treating its tenants kindly. It all trickles down, and starts from the top.

I enjoy living here, the area is peaceful and pretty. Management is responsive and often makes event to create community here. The local area also has plenty of places to go to and things to do.

I have loved living here so much since day 1! Such a kind and peaceful community. This place has made an apartment truly feel like home. Very happy to be living here!

Lovely neighborhood with beautiful views due to the pond and natural wildlife surrounding us, making for the most peaceful walks around the neighborhood with my child. We just wish the apartment community was more focused on their families in their community, instead of focusing on the single/non-children younger residents in terms of amenities and community engagement opportunities (rarely are any young children-friendly, especially the amenities).

Quiet and Clean and Well taken care of around our place. I would recommend this place to anyone. furthermore, I will definitely renew my lease as soon as I can!

Extremely happy living here on my fourth year. Ascend St Charles keeps the facility They also have a great pet friendly path to walk your pets every morning

Enjoy the community. Have met a lot of nice people here. Fair prices compared to the other apartments in the area. Only issue is that I wish for them to do more upgrades to the apartments that haven't been updated yet.

So far, it have been an excellent experience. Its a quiet and ell maintained community and It's easy to see that the other residents really enjoy living here.

Una residencia muy tranquila!! se respira mucha paz, es muy hermosa, en el tiempo que llevo viviendo acá no he visto ningún problema entre vecinos! Todo tranquilo

Clean grounds maintenance take care of it great. Been here almost 4/5 years this is home. The staff is great. When something needs fixing it gets done ASAP

It’s a great place to live, family oriented, great activities for the community. Management is always flexible and willing to help. Services are always flexible with times and on task. Well done team!

Great place to live. Love the amenities! It’s all about location, location, location for me. Close to downtown St. Charles and many shops and restaurants. Staff is friendly and responds quickly to any requests.

I love the location. Everything I need is just down the street. I also enjoy the quiet clean area all the neighbors help to create. All the amenities are a plus although we did lose our media room and the Amazon lockers we had initially. Overall I enjoy living here.

Very happy living here as close to everything, safe, quiet and wonderful maintenance and office staff!

love it here!!! awesome amenities & the community is beautiful. our dogs enjoy the dog park & we love walking around the beautiful pond area

The community is absolutely amazing I feel safe and happy being here it is such a blessing to have found a great community to belong to. I love the neighbors

The apartment complex is quiet, and neighbors are nice. The parking is a free for all, not assigned parking spaces, but that is ok. The staff are friendly, and respond to your questions within a day. The maintenance staff are very nice, and helpful.

Overall fairly easy it was a lot of stairs with a lot of heavy furniture otherwise went well. A few things that needed to be fixed but were addressed quickly!

I was looking for a new place to live, and I stumbled upon Ascend in my research. I am so happy I found this place! After a tour, I knew this would be my next home. The apartments are spacious and wonderful. I've only lived here a month but I have yet to have any issues with staff or neighbors. We have a gorgeous pond view, and love sitting out. Very friendly pet community as well which is awesome! Cant wait to make use of that pool during the summer!

Things improved since I moved. Tickets got a quicker response and things get done at a quicker pace. Have yet to use more amenities, but for what I've seen, there's a lot of people who use them, so they must be good. It's nice they keep us updated with events and things going on in the community, too. Appreciate that.

The community is great, the service is professional. Great events for us as a community. I couldn’t find a better place for my family to live.

My girlfriend and I where moving to this area, and after checking out numerous places, we settled on Ascend. We signed up for a tour of some apartments via their website, and arrived to their location. WOW! The apartments are beautiful, they offer plenty of different floor plans for various needs. We where torn between an attached garage, but decided to opt for a beautiful pond view. The amenities are all very nice, and we cant wait to utilize the pool and gym (gym is available 24hrs which is nice!). So far, our experience has been great. The staff here is simply amazing. The leasing office made it a very smooth process for us, and moving is never fun so we appreciate their professionalism and helpfulness. They made it all so easy, and where so welcoming and answered all of questions as soon as we asked them. The maintenance team here also deserves a shoutout! We arrived at our apartment the first day, and they asked us to check everything out to ensure it was working correctly. We noticed that 2 outlets weren't working, so we submitted a request via their app (super convenient) and it was fixed that day! They even asked if they could perform this while we where out of the apartment, or if we preferred it to be done while we where home. Overall, our short time here has been very pleasant, and we cant wait to take advantage of all that Ascend has to offer!

I’ve had the best experience with knowledgeable, friendly staff. When we first moved in last week, our maintenance requests were handled promptly. We love how quiet and scenic the complex is! We’re so happy to be a part of the community.

I’ve lived here 2 years so far, and just renewed my lease for a 3rd year. Overall, the location is great, and is walkable to many restaurants and shops. The apartment community is well maintained, pet friendly, and has a nice swimming pool and club house. There are some minor issues, in my opinion, which is why I rated 4 stars instead of 5.

Moved into a new apartment, expected some minor issues as it happens when first moving into a place. The maintenance team fixed them right up! They where swift with their response time, accurate in addressing the problems, and even asked if it was ok if they did it while we where out of the apartment so they could handle it as soon as possible while being respectful to our privacy. We notified the leasing office of our problem, and they where very helpful and guided us through the process of submitting a report via the app, which was very smooth and simple. They took what could have been a bad first experience in our new home, into a very pleasant experience that only boosted our confidence in our decision of where to live. Thank you Ascend!

So far everything has been great! I’ve only been here a few months, but it’s been really nice! So far the people I’ve met have been very friendly!

We are to relaxed on policy’s for having a dog doing their business. It would be nice to have the pond cleaned more often. This is a beautiful area and should be a showcase for the community. If money is a problem for landscape then at least get rid of the dead stuff.There is a big problem with communication

Good community, maintenance requests are worked on In an effective and efficient way. Great amenities and apartments well taken care of as well as outside

The community is quite and well kept. My neighbors are nice but the dogs are great! We have so many dogs now. I love seeing all our furry friends.

It’s been a great place to stay! No problems or complaints! Community is great and quiet and everything is so close by! They are amazing at communication too and ensure good quality service.

Ascend st Charles is a great place to live. Beautiful community and a very welcoming home like feel. I highly recommend living here, the pool is my favorite and the pond :)

My family and I just moved into the community and it has been lovely. The grounds are beautiful and well kept. The office staff have been super helpful. So far we love it!

Love it here!! Convenient to shopping, medical churches etc. Office staff very friendly and helpful!!

Communication about important things like status of a service requests or responding to messages regarding vehicle changes are horrible. Still haven’t heard back from a message sent 2 months ago to the assistant property manager. Keeping people updated on these things is more important than announcing whatever “community” event you’re spending our extra fees on.

I’ve had a great experience living here! Such a nice area and very helpful staff whenever I have needed something fixed. Would definitely recommend!

My son and I are over all very happy here. We have a close friend who just moved in with her family because she has seen how much we loved this great family friendly community. We love it here??

So far my experience has been great! I wanted to be in this area for a while now and my experience so far has made me very happy with my decision. I look forward to enjoying my new home.

Ascend St. Charles is. Very friendly community. Located minutes from downtown st Charles. Maintenance staff is great and requests are completed in a timely manner. Office staff is very friendly and attentive

The apartment was not as clean as I thought it was when we first saw it. I spent hours cleaning the bathrooms right after moving in, there was so much buid up the door would not slide. The community is very nice, and we feel safe.

Great place to call home. Friendly office staff and knowledgeable maintenance crew. Easy access to stores and restaurants. Grounds are kept up and clean.

It is quiet here, and I love how the apt complex has things for the residents to participate in. Such as movie by the pool. The people are nice around here, and the grounds are very clean

The community is very pretty and well maintained. I found the facilities and the leasing office to be very modern and stylish. I have found that there is a culture of walking in the community and that's very cool.

Just moved in a couple of weeks ago and so far we love it! It’s very quiet and a great central location! Everything you could need is within a few minute walk or drive.

I enjoy living here. The area is quiet, the landscape is pretty, and there's interesting places to go to nearby. The staff is friendly and very helpful.

I really like our community. Good people. Just wish the apartments were more updated. They are starting though. Nice pool and the gym is adequate. Beautiful pond to walk around.

I really love the place. Would stay forever if I don’t end up in assisted living.

So far living here has been the best experience ever! the apartment is really nice, appliances work well, problems are fixed quickly, super pet friendly and an amazing view and walk around the lake. I really enjoy living here.

Ascend is a 5 star Luxury Apartment Community! It is an amazing place to call "Home"!