Ascend2300

I find it ridiculous that there is not assigned parking. Each apartment should have at least one assigned spot. People in the building across from my park in front of my building. I often come home late at night and cannot find a parking spot anywhere near my building. I feel for what we pay, each apt. should have at least one spot reserved for parking close to the building they reside in.

It’s a great place to live,everyone is very friendly,The only thing that needs to be fixed is that the resident is give a warning before their loved one’s vehicle is towed

They have really been improving and care about their residents and the community inward. Great communication and have seen these improvements first hand which has had a positive effect on our household.

Grounds are not kept up. As often as we hear the gas blower at 7am, one would think the areas other than around the office and the pool would look better cared for.

You will get very expensive parking tickets from a private parking enforcement company for minor infractions. I got a ticket for $60 for having an expired registration (only expired by a month). The fee then doubled after 14 days. Other infractions that will give you a ticket: - parking backwards in a spot - guests will get tickets in guest parking unless you pre-register their car - not moving your car for 5 days

My maintenance request was completed same day. Maintenance is always so professional and informative. I trust them to complete any work ticket in my home!

So far it is well-managed, good tenants rewarded with privacy & feel comfortable using facilities freely, friendly atmosphere, clean & well maintained property, doggie friendly.

I love living at the Rising Glen Community! The office staff is always friendly and helpful! When needing any assistance with my unit it’s always done/addressed quickly!

I'm a longtime resident and this is why: Super convenient location. Rooms are a great size. Great Amenities. Good Neighbors. Nice floor plans. It's Easy living here. For me... I can't imagine living elsewhere. -Shelley K.-

It’s the most convenient, well designed complex around. Easy to be content and feel “at home” here…. Like for 10 years or more.

It’s a great community to live in. So far people seem very friendly and properly is well maintained. Would recommend it to anyone

We just recently moved to Rising Glen and loved our experience! Throughout the touring, application, and move in process the office staff has been helpful and supportive. Gave us great recommendations for near by dog parks and restaurants. We’ve also met some neighbors and they love the mellow coastal atmosphere the community provides.

Rising Glen is a nice place to live but ,they need to change their parking rules,and The BBQ Grills have been out of service for MONTHES!!!

The lack of heating and poor upkeep of the grounds make it difficult for me to recommend this community. The map at the entrance is a good indication of the care given. That map is an embarrassment! Staff is great though!!!

Rising Glen is a great place to live. Not far from the beach, mall, or grocery stores. The Rising Glen team are all friendly, professional, and fast to respond when I write an email, call, or submit a maintenance work order.

We regret moving here. Is has negatively impacted our health and daily lives.

Most convenient living community. Near everything you can imagine. Safe, nicely appointed accommodations & amenities & courteous staff.

My roomate and I moved into this complex in February after 3 months of trying to find a place within our budget and had availability without being put on a waiting list. We were only allowed to see the complex’s model unit due to tenants living in unit we chose so, since living here, The issues With the complex/apartment. 1. Not enough storage in unit( bathroom only has a little space under sink, bedroom one shelf in closet & it has no hall closet). 2. Refrigerator & freezer extremely small 3. The heaters in every room don’t give off enough heat to heat the room ( plus real expensive to use) 4. Washer/dryers old and rusted 5. Outside Trash & recycle bins over flowing all the time. tenants moving out dump furniture, mattresses whatever they don’t need by dumpsters and it sits there for weeks.5. Outside of Complex isn’t cleaned regularly for example: spider webs, power washing sidewalks, general repairs outside. Certain parts lack any type of landscaping and have nothing but dirt. 6 downstairs apartments lack outdoor lighting.7 issue with ants/spiders& roaches

Huge recommendation points for me are the in-unit laundry and that the place allows dogs with no weight limit. My only issues with this place has more to do with the residents-- not super private here, sometimes our neighbors are loud, people not picking up their dog's poop or letting their dog off leash etc, trash overflowing, recycling being done incorrectly and also overflowing. I think apartment social events would be nice, and a formal dog park! A lot of us have kids and pets.

I hate that I do not have assigned parking spaces. I very much do not enjoy looking for parking late at night. I am not a fan of the way the visitor system works.

It's not at all a parking friendly place so having family and friends over is not really doable without the risk of a tow or ridiculous advance planning and rules & regulations... Trash is always overflowing because there are not enough recepticles/dumpsters for this many units so folks have to resort to using the recycling bins, also overflowing.. Very unsigghtly. Termites are eating the place alive and there is rotting broken rain gutters, rusted flashing and stucco that has eroded to the point where some of the units leak in bad rain storms. I'm ok with my place but... Also... the 3 story buildings don't have central AC or Heat... other more modern options are out there for people. but I personally am content here. I just don't have people over very often... because it's not easily doable. Not a lot of people would be comfortable with those conditions. Works for me for this time in my life.

The building is so poorly insulated between floors, I can hear every step above me. The front doors slam and rocks my whole place. There is no heat in the winter and no A/C in the summer. Tyhe trash is a joke, mice and ant everywhere. Not enough recycling cans for even one home, let alone a whole building. I have been here 3 years and my carpet is peaking in every room, very cheap. Windows are old single pane, scraping loudly when you open or close. Floors squeek in every room.

Aesthetically cracked walkways, exit signs hanging by a wire, trash areas looking like a swap meet or landfill, and the property could use some flora.

It's safe, everyone is courteous, and any issue is quickly resolved.

I personally love it here but there are things about the property that would be a turn off to some, so I might not recommend it here without some warnings: Not enough recycling and trash bins for the # of units and people living here, so unsightly trash often overflowing and visible. Termites repeatedly abundant in several structures after minor temporary extermination attempts. Parking policies and towing protocol that prohibits having guests for some. Management is not allowed to have anyone clean my windows and two sets of them are unreachable in the Townhouses, so I'll have to hire an outside company and pay to have them cleaned. The property should have powerwashing/window cleaning as part of their regular maintenance schedule like they do at most similar complexes. Not thrilled to have to pay for and hire folks on my own to do this but I have no other options. Many of the units have serious water leaks when we get a lot of rain. Repairs are not made to prevent this, so unsightly sandbags sit in front of units to prevent water seepage. Looks really tacky and embarrassing looking. But... alternative repairs are unlikely, so it's ok.

Very expensive to have no air conditioning guaranteed parking spots or closer dumpsters

I love this community. It's clean and safe. However, the rent is way too high, as is the increase after my lease is set to end.

They do not protect you against bad neighbors. They do not work with you to get things done and handled. They do not honor their word about doing something for you. Go somewhere else! Seriously bad owners who don't care about anything but getting your money.

yes

Absolutely love living at Rising Glen apartments. Two miles from the beach with a professional office to address your needs.

This is a big complex and I think they need to hire more maintenance people because it takes awhile to get anything fixed.

I would recommend the community but I am a bit disappointed with my apartment. The appliances are old. They work decently but feel they should have been replaced. I think the rent is high for an apt. that does not have a linen closet or a hall closet. I feel the grounds are very well taken care of and the workout room is great. I appreciate that very much. So overall I would recommend the community and one of my colleagues and her family moved in because of my recommendation.

the 3 bedroom townhomes are very nice to a single family with children and pets. It is spacious, convenient, private, and feels like a single-family home while you are in the home. Also, the deposit is reasonable and affordable.

The fact that you hear every sound above you, and that top floor units rent for more than $2,200 a month, leaves a bit to be desired. Also there is no Heating. Well there are the small totally outdated little fans in the wall that provide no heat at all. Luckily, we don't need heat often in Carlsbad. Plus insulation from other units around you keep the temperature right around 70.

I tell all my friends how wonderful a community Rising Glen is!!!

We're very comfortable and happy here. We've had few problems in the 3 years we've lived here, but whenever we communicate with the office personnel and also the maintenance crew, everyone is friendly, professional, and eager to help.

The staff is very personable and knowledgeable. I have complete confidence in allowing them to enter when I am not home.

The assistant manager could do a better job at being friendly and customer service. She seems to only want to do the minimum level of work and does not respond to resident concerns. Lucinda and jackie are super professional and friendly so I just go to them instead of Annie.

The convenience to everything within a 3 mi radius of where we live.

I loooove living here! The office staff is amazing, the amenities are great and it's a very quit community. I love it here!!

My apartment was loud and the traffic caused lots of dust and noise.

Sadly, like most places, you are treated great BEFORE you pay and then once money is taken the poor customer service kicks in.

I would not recommend this apartment because parking is too difficult for guests, when there are more than enough parking spots. Also management does not handle service requests in a timely manner. The grounds, pool, and gym were kept very nice.

This community is well taken care of. Any service request gets taken care of immediately. The office staff are really helpful and patient. The parking is simple and there is no stress as to whether or not you're going to get a spot. The apartments are lovely inside and the design is really open and relaxing. I would change nothing about how I live right now. I am extremely happy here.

The change in the parking rules is very inconvenient. Only having a guest visit for 4 hours isn't always a reality. The problem wasn't not having enough guest spaces. It was not allowing homes with 3 residents to have 3 parking spots. The parking lot is never full in the 14months I lived there. By not allowing 3 cars for residents with 3 bedrooms or the option to pay more for an additional parking space you inconvenienced everyone by making visitor parking more difficult with time restrictions.

Super easy to set up a maintenance request and very prompt with the service. Have already passed the word on how efficient of a process and execution it was. Thank you!

Would recommend based on the area/location, pool area, and general quietness of the community. Would not recommend based on guest parking situation and trash/recycling area.

Parking is a big problem and a hassle to even have someone visit with all the red tape you have to go through with the parking company. Rent is way too high you can buy a house for the monthly rent at Rising Glenn

Yes I would recommend Rising Glen to others. The parking service is a little extreme and is just about giving people tickets to get money. Some situations deserve a warning or a phone call before towing.

It's convenient and the amenities and needs fit my lifestyle perfectly both professionally and socially.