Ashford

Ashford Apartments provide a family friendly community with pleasant green and tree areas for family and pets.

Ashford Apartments are an amazing place to live, I've only been here 2 1/2, and Im pleased to be here.

The move in was a great experience. The staff was super nice and helpful. My apartment was ready to move in. I'm very pleased and satisfied with the Ashford Apartments and their staff.

I am pleased with Ashford Apts and the employees I have delt with.

Ashford is very quiet clean and the management and maintenance are very nice I love it here

If you’re looking for a great, clean home, choose Ashford. I love that it has a non-smoking policy, because smoke literally makes me sick. The staff and Maintenance staff are truly amazing. Sam is the guy in the office to talk to; he treated me with such dignity & respect. If you have any maintenance needs, Tony is the guy. He’s very kind & friendly. Tony will take care of all of your repair needs.

Excelente lugar, bien atendido por personal y director, limpio resguardado pacífico confiable el mejor lugar para vivir

Good neighbors, lovely well maintained grounds and property. Wonderful staff that take pride in the property and taking care of the residents. A wonderful sense of community!

I have lived at Ashford for over 2yrs, I love it here. Management and staff are friendly and informative. The property is always clean and quiet. Maintance calls are answered rarely quickly.

I love my new apartment. I didn’t get the upgraded unit but everything is still very nice.

The staff here at Ashford Apartments are impeccable ?? The grounds are well maintained. I love the atmosphere of all the beautiful trees and the streams of water that run along the backside of my balcony ??

I have been living here for 2yrs going on 3. I must say the management team has improved 100% from when I first moved in. I love the property; it is quiet and clean.

If your looking for a new home look no further. Ashford Apartments will succeed all expectations. The grounds are well maintained and the interior of the apartments are beautiful.

Delightful community, clean and quiet for the most part with a beautiful lake and nice area with a great location. We're really lucky that we found this place 8 years ago.

Ashford likes to go above and beyond UNTIL you move in. Once they got your money they like to play run around on any issues. Been complaining about an issues since 3 weeks after I moved in , and now it’s 6 months later, & it’s just now getting semi-resolved. The people in the office talk to you like you’re a toddler, instead of getting down to the root of the problem like adults. Also Neighbors are extremely loud as well.

A delight. Staff was helpful, move in was smooth, peaceful and quiet.

I really enjoy my apartment here at Ashford Apartments. The apartment is spacious, and it feel like home here. The office staff are friendly and helpful. I love the carport the most. Thanks, Ashford, for making it easy for me to lease my apartment.

Our requests for service are dealt with quickly and efficiently.

Lugar muy seguro confiable, sin duda lo recomendaría , el tiempo que tengo aquí viviendo muy placentero

I have been a resident at Ashford Apartments since 2018. I like the community and the way the apartments are designed.

para empezar la ayuda de CAMILLE & LAURA fue estupenda muy profecionales y tienen un caracter muy hermoso, la comunidad es muy hermosa y tranquila al igual que los vecinos 100% recomendable

Great community no issues in multiple years here.Have always had friendly staff

All has been well since move-in. Camille and team have been great thus far.

We have been very satisfied with our time here. The floor plan is great . Garages are a great value as well.

This is an amazing complex with amazing workers and people. I wouldn’t want to live anywhere else!

Un lugar placentero , seguro, mucha atención , me gusta vivir en Ashford apaents,

I've Lived Here for 13 Years.. Nice Place To Live..

The design of the complex is attractive and unique with the lake feature. Pet friendliness is an asset.

All in all, I am very happy to live at Ashford. The property is beautiful and the unit is lovely. I want to deal with the leasing office as little as possible.

The location is great for me. The office staff is very professional and friendly.

Applied for an apartment here. My condo was set to close towards the middle/ late May 2021. Looking for a May 22-26 move in. On 5/7, I put a deposit down on a specific unit. Was told I was unofficially approved but still has to be reviewed by management. Was told that once approval was official they could give me a specific and final move in date and send the lease. Followed up daily on application status. Was given the run around. Finally literally days before my condo close, still no official approval, move in date or lease despite multiple follow ups. Had to bail as I had movers ready to move me out and needed a place to live in 4 days. Never got deposit back despite their mismanagement of the entire situation. The whole process was a mess. Do not recommend applying.

've just moved in here and I have to say, I've extremely disappointed in the condition of the apartment. They showed us a different unit because ours "wasn't ready" until after we signed the lease. Once we actually were able to see the condition of the unit, we could tell why they didn't want to show it to us. The carpet is in terrible condition with multiple disgusting stains. The apartment was not cleaned properly. Dust caked on vents, blinds, and ceiling fan. Dirt and paint chips/debris all over the floors. The blinds are all bent out of shape and look horrible and yellowed from age. Management agreed to re-clean it, but refuses to change the carpet and blinds because they are "in working order". This is honestly the worst apartment unit I've ever moved into. Do not be fooled by the nice units you see on their website.

DO NOT MOVE HERE. We were suppose to get upgraded bar counter tops when we moved in, that is why we signed for a higher lease amount. However, I sent them two emails when we first moved in about this and no one ever came to upgrade it. The maintenance men enter your home without telling you and they DO NOT leave a note when they come in. It is in our contract that they leave notice when they enter. The kitchen countertops are literally coming unglued and I have bubbles throughout the counter space where the glue is not holding it anymore. We signed the leasing with the impression we would have new carpet. That never happened either. These apartments are terrible. It’s a quiet area which is about the only good thing. I do not recommend this complex to anyone. Do not waste your money.

I have yet to move in, however, I just want to give a shout out to Oscar in the leasing office! He was beyond helpful in getting everything set up for me and helping me through the entire process. My credit was blocked because of an identity theft issue I had a few months ago and he walked me through exactly what I needed to do in order to resolve the issue and still held the apartment for me in the meantime. I can't wait to move in May!

I just wanted to take the opportunity to show my appreciation with the level of service Noelle has shown me throughout my apartment application process. She has had a positive, upbeat attitude that makes me feel very welcome. I have stayed in these apartments for the past 3 years and the level of customer service is amazing! Noelle is amazing at her job and I just wanted to recognize her superior level of customer service. It is extremely comforting to know that this is the staff that is in the front office and I am very pleased and honored to continue living here. Thank you Noelle for making this experience a pleasant one for me. I look forward to staying here for years and years to come.

At one time this place was ok. Not so much anymore. New owners & mgmt have done nothing but run people off. I have been here for over 3 years & just about every neighbor I had has left from being sick & tired of the crap that is this place now. I'm leaving the day my lease is up. Don't believe the crap you see on the website. There is nothing resort or luxurious about this place. The place is old & dated. They call a new appliance or two & cheap vinyl wood looking floors updates. For this they want to raise the rent several hundred dollars a month. Worst off is the AC in the units. Its simply under designed. The ac is what really needs to be updated but that would cost real money. This is Texas & it gets hot here. Everyone knows that. In the summer the ac system cant cool the apt. It runs 24 hours a day for weeks at a time & still cant get the temp in the apt lower than the low 80's & the light bill goes sky high in the summer months which in Texas is 5-6 months of the year. I have had the AC looked at several times & they always say the same thing. Its fine. If its fine why cant it get my apt cooler than the low 80's? Because the system is not big enough for the space it is trying to cool. Not to mention the ac duct work is bad as well. Some vents in some rooms have almost no air output. Like other reviews here say here the units leak. The doors & windows don't seal at all. The window locks don't work either. The electric outlets have issues as well. Tv's & audio equipment pop & crackle when the ac or heat goes on or off. At times it even pops & crackle's when a neighbors ac or heat turns on or off. Yes you can hear those things in the apts next to you. Heck when the room is quiet I can hear neighbors talking. Like other reviews say the walls are thin. I have has to replace 3 surround sound systems & 1 Tv in 3 years living here. All the electronics were new. And every failure was accompanied by a pop & crackle when ac, heat or a dishwasher went on or off. I have had several electric outlets fail as well. There are electrical issues here. I could go on & on but you should be able to get the message. stay away.

Worst neighbors I have ever encountered in my life. I have live in multiple apartments in past couple of decades and Ballantrae Springs is the worst! Walls must be paper thin - you can hear everything through and the windows must have never been recaulked - your electricity bill will be around $200 during summer and winter time. Rude and inconsiderate neighbors party out late and the managers don't care. Stay away!

This apartment complex is a really friendly place to live. The tenants are extremly nice and welcome new tenants with open arms. It's difficult to not make friends while living here.

The building has foundation issues. The doors are not sealed therefore drafty. The kitchen & baths have cheap laminate tops which are stained. The toilets cannot be cleaned properly as they are old and stained. The carpet is the original from the '80s. All the appliances are old. The stove/oven isn't calibrated & the handle doesn't fit the unit. The shower door doesn't close & the shower & tubs are constructed of a plastic prefab material. I could go much further with negative reviews.

Where do I start. There are so many great things about these apartments. The leasing agents are amazing they known us by name they are always helpful and smiling when we go in , the maintenance team is by far the best I have ever had they are on top of every problem that arises which is wonderful, the whole teams really makes you feel that it's a family and you are a part of it. The complex is very quite and it surrounds a big lake/pond that is peaceful. The neighbors are absolutely great we go to the pool all summer and the kids all play and everyone gets along. I can't say enough about these apartments it's a great place to live for a great price. I would absolutely recommend these apartments for any family.

When I first moved in here it was a really close little neighborhood. Lots of those people have moved. Now most stick to themselves. Office staff has been the same for years. Privately owned so a little slow on any type of upgrades. Rent was raised well before any upgrades happened. First floor apartments have fenced in small yards. Fences were just replaced. Pool gets too crowded, people from the other complex they own across the street are there all the time. Apartments definitely show their age. Slow to replace anything, just try to fix old stuff. Maintenance guys are pretty good, be nice they will take care of you.