Auburn Place Apartments

I was relying on this place to be somewhere comfortable and safe for my newborn to live for awhile but so far all I’ve had is problem after problem. When we first moved in, we had water damage that came from a leak from the fridge and we had to have big blowers running constantly to dry the cabinets, wall, and carpet, and there was a leak coming from our toilet. Our closet doors were not opening properly either. Now my shower faucet has black specks coming out of the water, my sink is leaking, and currently our biggest issue is BUGS. The property has people who come out and spray to help with the bugs but it apparently isn’t working and they’ve came to my specific apartment about four times - one being literally a week ago and after leaving for the weekend, I came home to four spiders. I can say the staff is friendly and tries to be some sort of help, and the rooms are a nice size but for the amount of money I pay to stay here, is not worth it. I’m currently looking for another place more safe and reliable for my family.

These apartments are honestly incredible. My favorite part is the size of the kitchen. I have always preferred to have people gathered in the kitchen as it feels more like a home environment. You cant find a better place than this. Not only is the unit nice sized and reasonably priced, the staff is amazing as well. Anytime I have had any maintenance requests, they were quick to respond and never needed rework. The manager, Angela, is also amazing because she cares enough to know the residents by name. When I would go into the office, she automatically knew who I was and which apartment I was in. I suppose I am also supposed to list something they can improve on, but I haven't found anything that I wasn't pleased with. In any aspect, I highly recommend this community!

My family and I have lived at Auburn Place Apartments for a combined 6 years. We lived here for 2 years as newlyweds in a one bedroom apartment and now in a two bedroom where we have welcomed our two sons! The property has undergone a lot of changes in management in our last 4 years here. Since Angela became the Property Manager (which the residents campaigned for) the level of courtesy and care has enhanced tremendously. You are always greeted with a smile and by name. Our maintenance team has also undergone quite a few changes but our current team is incredible. There can be a small delay in maintenance request being attended to, but they usually complete them in the order they received them in unless it is a priority (such as no AC in the summer, no heat in the winter and no water). The layout is incredibly spacious for the price and I know that renovations and upgrades are being completed as apartment empty out. If you want to lease here be quick because an apartment is only empty long enough to be turned over, have repairs and upgrades completed. My two boys have a large common backyard area behind our building where they can run and play. Neighbors are respectful of quiet hours and the parking is plentiful (and not assigned). The area around our neighborhood is quiet with a small kids park down the road. We are near but not ON a major road with access to highways only 3mi away. We are within 5 miles of 2 malls, Target, Walmart, multiple grocery stores, restaurants, auto repair and a post office. We are also only 10 mi from the ocean front. If you are military, it's a 5-10min drive to Oceana, a 10-15min drive to a Little Creek, a 20-30min drive to Norfolk and a 15-20min drive to Portsmouth. If you are looking to live at this property, I would highly recommend it. As I said before we moved here as newlyweds and only left due to a PCS as we are a military family. Upon learning of our return to the area we immediately knew there was no other place we wanted to live!

I love my my apartment. The office staff is always there when you need them.

I love this apartment. It's is large enough for two people and the neighborhood is in a idea located. you are so close to everything. The mall is within 5 miles. The located is so close to every fast foods place, grocery stores, gas station it's the best location in Virginia Beach. I have looked at a lot of apartment but I kept coming back to this one. The staff is great, the respond time for maintenance is quick. If anyone is looking for a great place to live go see these apartments

The community here is very quiet. The neighbors are friendly, and everyone has their privacy. There are private entrances to each apartment, which eliminates the hassle of common halls and entrance ways. The complex is on the small side, which allows for a more personable relationship between staff and residents. The Office staff is extremely helpful. They have no problem taking a phone call to answer a simple question, or speaking with you in person if you stop by the office. They do manage another property out of the office so the phone lines are sometimes tied up, but if you leave a message, the will defiantly return your call. They are happy to help in any way they can. The Maintenance staff is polite and professional. They remember you, and follow up with maintenance requests if they see you in the community. They won't nickle and dime you over the small stuff like broken blinds and outlet covers or marks on the wall. Maintenance requests are generally handled in a timely manor, and they will always ask permission before entering your apartment for any reason. They are extremely pet friendly. While they do have some restrictions, they allow some breeds that other complexes do not. I would highly recommend Auburn Place to anyone looking for a new apartment.

I have lived here for only 2 months and can say the office staff is horrible. Most the times you ask them a question they act like they don't know the answer. They tell you one thing then do another.