Autumn Park Apartments

Do not move into this apartment complex, they have serious rodents infestation. Rodents live in the wall and ceiling of our apartments. We couldn't sleep for weeks. Later on we found a dead mouse in our bed! We noticed the infestation and brought it up to their attention and they ignored it.

The office never answers their phone and my work orders go so many days without being addressed. The communication and organization at this establishment is a nightmare. We can’t wait for our lease to end in the spring. After being here for a couple years, I can honestly say it’s gotten worse. I do not recommend living here.

Worst management ever. They try to charge you and make money from residents. No safety at al. After of lots of incidents they just started taking baby steps. Raising a concern to the manager is almost like talking to a wall.

I have to say I disagree with some of the reviews on here. I just came here from Florida and have had the best experience I have ever had. In addition I felt the management staff bent over backwards for me as i was hundreds of miles away and even helped me set up my resident portal. I usually dont read reviews as they are usually people that are mad at something or dont like a rule that the community has. I understand this is an apartment and not an owned home so there will be defects...you will not have everything new when you move into an apartment or I can say I never have. Besides the point.... I have been here for 3 months now and it gets better by the day. I cant even believe all the resident events they have. It was my birthday the other day and I got an email from them wishing me a Happy Birthday! Lastly I can say that I just found out that they are upgrading the exteriors of the community with a whole new paint scheme and brand new LED breezeway lighting.. I cant wait to see it finished.

Price. Decent, I feel like I got a steal especially with a washer and drier, however what I got in price and convenience to work, execution and overall management definitely stole some of that thunder. Once I moved in, I instantly noticed a few missed opportunities: the staff claims they clean the carpet every 3 years or in b/w clients, however I was able to rake up wads of long stringy hair from the carpet (which doesn't belong to me), I noticed that where the walls were painted (probably sprayed) there was dried paint all along the base boards leaving the carpet encrusted with random items and paint. Strike 1 was the fact that they refused to act on anything when I described what I saw, and almost with a condescending tone. Strike 2. Everything is so haphazardly executed; I have had maintenance come in to snake my kitchen sink (within the first month) and the de-clogging caused my water heater to become backed up and flood over. Strike 3. Leaking from the ceiling of my bathroom led to maintenance carving an investigatory hole in the ceiling which stayed there for over a month with no action taken until I had to follow up with them 2 times after. Every time they pressure washed the outside that process forced every single living creature INSIDE my apartment. This management group Fogelman or something, is not in the interest of satisfying or retaining tenants. Their policies are archaic and makes you really want to cuss them out. Yea man, ya'll get a D for 'Do better'. Its 300$ fee just to sublet your apartment!! YIKES who does that?! You would have at least thought they would throw a bone considering if they treated their tenants like humans they probably would stick around longer. On the flip side, I did like my apartment because it was a manageable rate and a good location in proximity to the city and all my commodities (work, barber, bank and grocery store). If I wasn't leaving charlotte for good I definitely would NOT stay another year.

Everything about this place is beautiful. It has amazing layouts that would be suitable for almost any family. Never had an issue with maintenance they were very prompt and on time with fixing any issue that we have had, the staff was very helpful AND NICE. Its a place where your actually happy to pay your rent to cause you feel so comfortable. This is overall an Amazing Complex with Great perks and also great staff.

This is a great location if you are going to UNC, work for corporate Wells Fargo (right across the street!) or want to be right on the bus line to Uptown. You are close to Ikea, University Walmart, and many restaurants. It is kept up very well and seems to have a large maintenance staff with a quick turn around time if you have any issues. The rent is reasonable for the space as well.

This is a great location if you are going to UNC, work for corporate Wells Fargo (right across the street!) or want to be right on the bus line to Uptown. You are close to Ikea, University Walmart, and many restaurants. It is kept up very well and seems to have a large maintenance staff with a quick turn around time if you have any issues. The rent is reasonable for the space as well.

In my life, I have lived in 8 apartments across several states and two continents. This one is by far the worst (and that's including one that flooded). It has the worst staff, worst maintenance, and worst community of anywhere I have ever lived. I woke up last year to find cops in the parking lot because 8 cars had been broken into the night before. I wold go into more detail but since we are stuck living there until our lease expires I will wait and review in further detail then.

Since the management changed a few months ago, it has gone from good to eh. There were community events and there was a courtesy officer, I'm less concerned about the events and more concerned about the lack of a courtesy officer, their absence is certainly felt. The maintenance response has almost tripled IF they even respond to your requests. The ladies in the office are nice though.