Axis

Convenient location and it's nice having a Kroger in the building; however, dealing with maintenance issues is constant and the leasing manager is extremely condescending. Everything was nice in the beginning, and it has quickly gone downhill. For being a "luxury" apartment maintenance (except for Cliff- he's the best) and dealing with management is subpar at best.

Axis Apartments has got to be one of the worst so called luxury apartment complexes in the Indianapolis IN area. It is very poorly run and Axis Management is uncaring, greedy and incompetent. When appliances in your apartment break down, the incompetent staff is unable to repair them. The building on top of a Kroger supermarket is infested with homeless people who camp outside begging for money and get inside the building to sleep. Axis/ Flaherty & Collins Management are extremely greedy and take advantage of residents with various fees constantly. Stay far away from this dump!

5 star is not enough to show how much I am happy and safe with Axis apartment. I love this apartment because the location is center of downtown and very beautifully architectured. I have lived in many state and always myself and my parents have issue with safety but in this 2 years living in this apartment made us feel so safe and gave the piece of mind. The best part of this apartment is common area is well maintained, excellent amenities ( Gym , yoga room , conference room , roof top , laundry, game area , covered parking ) , experienced maintenance team who respond in no time, Kroger is just below the apartment where you can shop and bring the cart to the apartment to unload( best part ). The entire Management is very kind , always smiling and keep the positivity approach, I would especially thank Stefani , Kaila and entire management for making me feel safe , secure and taking care of me.If you are looking for an apartment in Indianapolis downtown just close your eyes and get into Axis apartment to experience Luxury hospitality and safe living . I would strongly recommend this apartment to my family and friends

Currently writing this review hearing the non-stop knocking of construction within the apartment, which per the landlord will be going on for weeks. They have zero sympathy for you and not least the courtesy to let you know in advance. If I had the chance to start over and choose an apartment to live at, I would NOT choose this place. The elevator doesn't work at least once every week. True, there's a Kroger on the first floor but I did not realize what a liability that could be given how much it attracts homeless people to the curb outside your balcony. They have a lot of little rules about leaving your garbage bin outside your door after certain hours because it "[detracts from their image] as a luxury apartment" and about signing liability forms so that you don't sue them if you get sick by using their gym or their swimming pool, so that should tell you the nature of the management here. I'm sure they'll reply to this comment and ask me to contact them to go over my feedback but this is true honest feedback from a long-term resident here, do not live here.

The apartments have a convenient location however the price tag comes along with it. Management does host events each month which is nice, but still does not add up to how much you pay. My biggest issues was with move in did not go smoothly, the office did not clearly communicate instructions. It took us longer because the complex is so hard to navigate. Each floor is set up so different and the signs at the elevator are not updated or helpful. Be prepared to get lost a few times before you find your unit.

I was looking to move into these apartments because the apartments are nice and the amenities that are included in the apartment are great. However, the staff is terrible when it came to applying for an apartment. They told me I would hear back from them in a day or so and its been almost a month and no response. All they did was take my money twice for an application costing my $400 all together.

The apartments are seemingly nice, however they were hastily finished. For instance, my walk-in shower door was installed upside down and backwards, there is paint all over the floor from when the walls were painted and the floors were apparently not covered, etc. Furthermore, after living here for over a year, I can attest to the fact that they will INCREASE your rent by roughly $100/mo if you want to extend your lease for another year, even though the value of the land is decreasing and more apartments are being built nearby for far cheaper, and there is a massive IUPUI dorm being built across the street. (It is important to note that many/if-not-most apartments in downtown Indy actually incentivize renters to extend their leases with them by DECREASING their rent for staying longer than a year) Finally, the Axis is pretty good at nickel-and-diming you, my favorite example is their "bike rent." I've called around to other apartments in the area (not owned by this company), curious if they also charge a bike rent, they do not. At the Axis, its $25/mo. to own a bike ($300/yr.) and park it in the Marsh lot OR $50/mo. to park it inside a rather inconvenient makeshift room in the Axis (yes, $600/yr. to park your bike). Other than these facts, the Axis is a nice place to live, its safe (other than the occasional homeless person sleeping in the parking garage [that just about anyone could walk into]), its pretty and I guarantee its nicer than most of your friends' apartments. I don't want to make this sound completely negative because it deserves credit, its hard to try to be a 'high-end' apartment building in downtown Indy, I think they're giving it a good shot. If they talked to their residents a little more and didn't have an office full of 20-somethings that are rather off-putting then I think they could easily solve some of their problems and be a much better place to live.