Boat House
400 - 21 Century Dr,
Jacksonville,
FL
32216
Today
Favorites
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Monthly Rent
$687 - $1,375
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
478 - 1,168 sq ft
Boat House
Favorites
Welcome to Boat House Apartments! We are an income-restricted property dedicated to providing affordable housing opportunities. You will enjoy exceptional amenities that enhance your living experience. Step into your new home with studio, one, two, or three bedroom apartments for rent and discover a modern oasis featuring electric black appliances that add a touch of elegance to your kitchen. Stay organized with the convenience of exterior storage, and revel in the beauty of wood-style flooring that combines style and durability. Our community amenities are designed to elevate your lifestyle. Our friendly and professional on-site staff is dedicated to providing excellent service and ensuring comfort. We are also proud to be a pet-friendly community, so your furry companions will feel right at home. Contact us today to schedule a tour and discover why Boat House is the perfect place to call home in Jacksonville, Florida.
Pricing & Floor Plans
filter results by bedrooms
E1
$687 – $797
Studio
1 Bath
478 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit D5price $697square feet 478availibility Now
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Unit C501price $697square feet 478availibility Now
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Unit A87price $797square feet 478availibility Now
E2
$837 – $895
Studio
1 Bath
569 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit C475price $847square feet 569availibility Now
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Unit C494price $877square feet 569availibility Now
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Unit C432price $885square feet 569availibility Now
A1
$951 – $1,011
1 Bed
1 Bath
710 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit D74price $951square feet 710availibility Now
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Unit B264price $951square feet 710availibility Now
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Unit D78price $951square feet 710availibility Now
B1
$1,109 – $1,150
2 Beds
1.5 Baths
1,022 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit A123price $1,109square feet 1,022availibility Now
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Unit B248price $1,140square feet 1,022availibility Now
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Unit B216price $1,140square feet 1,022availibility Now
B2
$1,140 – $1,200
2 Beds
2 Baths
942 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit C466price $1,140square feet 942availibility Now
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Unit C510price $1,140square feet 942availibility Now
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Unit A109price $1,150square feet 942availibility Now
C1
$1,325 – $1,375
3 Beds
2 Baths
1,168 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit A50price $1,365square feet 1,168availibility Now
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Unit B260price $1,365square feet 1,168availibility Mar 28
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Unit A27price $1,325square feet 1,168availibility Mar 29
E1
$687 – $797
Studio
1 Bath
478 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit D5price $697square feet 478availibility Now
-
Unit C501price $697square feet 478availibility Now
-
Unit A87price $797square feet 478availibility Now
E2
$837 – $895
Studio
1 Bath
569 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit C475price $847square feet 569availibility Now
-
Unit C494price $877square feet 569availibility Now
-
Unit C432price $885square feet 569availibility Now
A1
$951 – $1,011
1 Bed
1 Bath
710 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit D74price $951square feet 710availibility Now
-
Unit B264price $951square feet 710availibility Now
-
Unit D78price $951square feet 710availibility Now
B1
$1,109 – $1,150
2 Beds
1.5 Baths
1,022 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit A123price $1,109square feet 1,022availibility Now
-
Unit B248price $1,140square feet 1,022availibility Now
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Unit B216price $1,140square feet 1,022availibility Now
B2
$1,140 – $1,200
2 Beds
2 Baths
942 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit C466price $1,140square feet 942availibility Now
-
Unit C510price $1,140square feet 942availibility Now
-
Unit A109price $1,150square feet 942availibility Now
C1
$1,325 – $1,375
3 Beds
2 Baths
1,168 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit A50price $1,365square feet 1,168availibility Now
-
Unit B260price $1,365square feet 1,168availibility Mar 28
-
Unit A27price $1,325square feet 1,168availibility Mar 29
* Price shown is base rent and may not include non-optional fees and utilities.
View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.
About Boat House
Welcome to Boat House Apartments! We are an income-restricted property dedicated to providing affordable housing opportunities. You will enjoy exceptional amenities that enhance your living experience. Step into your new home with studio, one, two, or three bedroom apartments for rent and discover a modern oasis featuring electric black appliances that add a touch of elegance to your kitchen. Stay organized with the convenience of exterior storage, and revel in the beauty of wood-style flooring that combines style and durability. Our community amenities are designed to elevate your lifestyle. Our friendly and professional on-site staff is dedicated to providing excellent service and ensuring comfort. We are also proud to be a pet-friendly community, so your furry companions will feel right at home. Contact us today to schedule a tour and discover why Boat House is the perfect place to call home in Jacksonville, Florida.
Boat House is an apartment community located in Duval County and the 32216 ZIP Code. This area is served by the Duval County Public Schools attendance zone.
Unique Features
- 24-Hour Laundry Facility
- Electric Black Appliances
- Private Patios & Balconies
- Exterior Storage
- Washer/ Dryer Connection
- Security Cameras
- Wood Style Flooring
- State-of-art Fitness Center
- Pet Friendly Community
- Track & Pendant Lighting
- 24-hour Emergency Maintenance
- Double stainless steel sinks
- Friendly, On-Site Staff
- Multiple Telephone Outlets
- Parking
- Picnic & Grilling Area
- Zero Deposit with Rhino*
- Ceramic Style Backsplash
- Designer Color schemes
Community Amenities
Pool
Fitness Center
Laundry Facilities
Playground
- Package Service
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Video Patrol
- Business Center
- Clubhouse
- Storage Space
- Walk-Up
- Fitness Center
- Pool
- Playground
- Sundeck
Apartment Features
Air Conditioning
Dishwasher
Washer/Dryer Hookup
Walk-In Closets
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Cable Ready
- Tub/Shower
- Dishwasher
- Kitchen
- Range
- Refrigerator
- Carpet
- Vinyl Flooring
- Dining Room
- Walk-In Closets
- Linen Closet
- Window Coverings
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$150
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Application Fee$50
- Dogs Allowed
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Monthly pet rent$25
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One time Fee$150
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Weight limit100 lb
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Pet Limit2
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Restrictions:All animals must be approved by management. Weight and breed restrictions apply. The maximum weight limit is fifty pounds per pet. Two Pets are allowed per dwelling unit. Please contact the leasing office for details on pet/breed restrictions.
- Cats Allowed
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Monthly pet rent$25
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One time Fee$150
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Weight limit100 lb
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Pet Limit2
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Restrictions:All animals must be approved by management. Weight and breed restrictions apply. The maximum weight limit is fifty pounds per pet. Two Pets are allowed per dwelling unit. Please contact the leasing office for details on pet/breed restrictions.
Details
Lease Options
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None
Property Information
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Built in 1973
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215 units/2 stories
Income Restrictions
Income restrictions apply to some or all residents. Contact the community for more information.
How To Qualify
Based on the size of your household, your Maximum Annual Income must be equal to or less than the amount listed in this chart.
# Persons
80 % Income Limit
70 % Income Limit
60 % Income Limit
1
$49,600
$43,400
$37,200
2
$56,640
$49,560
$42,480
3
$63,760
$55,790
$47,820
4
$70,800
$61,950
$53,100
5
$76,480
$66,920
$57,360
6
$82,160
$71,890
$61,620
Property Address:
400 - 21 Century Dr,
Jacksonville,
FL
32216
This Property
Available Property
Amenities
- Package Service
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Video Patrol
- Business Center
- Clubhouse
- Storage Space
- Walk-Up
- Sundeck
- Fitness Center
- Pool
- Playground
- 24-Hour Laundry Facility
- Electric Black Appliances
- Private Patios & Balconies
- Exterior Storage
- Washer/ Dryer Connection
- Security Cameras
- Wood Style Flooring
- State-of-art Fitness Center
- Pet Friendly Community
- Track & Pendant Lighting
- 24-hour Emergency Maintenance
- Double stainless steel sinks
- Friendly, On-Site Staff
- Multiple Telephone Outlets
- Parking
- Picnic & Grilling Area
- Zero Deposit with Rhino*
- Ceramic Style Backsplash
- Designer Color schemes
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Cable Ready
- Tub/Shower
- Dishwasher
- Kitchen
- Range
- Refrigerator
- Carpet
- Vinyl Flooring
- Dining Room
- Walk-In Closets
- Linen Closet
- Window Coverings
Expenses
Recurring
Cat Rent
$25
Dog Rent
$25
One-Time
Administrative Fee
$150
Application Fee
$50
Cat Fee
$150
Dog Fee
$150
Office Hours
| Monday | 8am - 5pm |
|---|---|
| Tuesday | 8am - 5pm |
| Wednesday | 8am - 5pm |
| Thursday | 8am - 5pm |
| Friday | 8am - 5pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Jacksonville is gigantic. At nearly 900 square miles, it is by far the largest city in the contiguous United States, in terms of geographical area. The landscape is so vast and varied that you are almost certain to find any kind of environment that suits you. From the high-rise buildings downtown to the marina condos along the river to the suburban neighborhoods farther from the urban core, your apartment rental options in Jacksonville are nearly endless.
Jacksonville is never short on leisure activities. The dining and entertainment offerings are top notch, from the bustling nightlife in downtown to the upscale shopping at Saint Johns Town Center and everything in between. Football fans will feel right at home in Jacksonville as NFL Jaguars games tend to draw big crowds no matter how the team is doing. The Jags’ home field has also served as neutral turf for the annual University of Florida-University of Georgia rivalry game each Halloween weekend for decades.
Learn more about living in Jacksonville
Education
| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 13 min | 5.2 mi | |
| Drive: | 15 min | 6.7 mi | |
| Drive: | 15 min | 8.5 mi | |
| Drive: | 20 min | 9.5 mi |
Boat House is within 13 minutes or 5.2 miles from Jacksonville University. It is also near University of North Florida and Fla. State Coll. Jacksonville.
Schools
Public Elementary School
Grades PK-5
534 Students
Attendance Zone
1
Out of 10
Public Middle School
Grades 6-8
844 Students
Attendance Zone
2
Out of 10
Charter Middle & High School
Grades 6-12
979 Students
Nearby
8
Out of 10
Public High School
Grades 9-12
1,741 Students
Attendance Zone
4
Out of 10
Private Elementary, Middle & High School
Grades PK-4 & 6-12
Nearby
Private Elementary, Middle & High School
Grades 1-12
176 Students
Nearby
School data provided by
GreatSchools
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
Transportation options available in Jacksonville include Kings Avenue, located 6.0 miles from Boat House. Boat House is near Jacksonville International, located 19.2 miles or 29 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 13 min | 6.0 mi |
|
|
Drive: | 13 min | 6.2 mi |
|
|
Drive: | 14 min | 6.4 mi |
|
|
Drive: | 13 min | 6.4 mi |
|
|
Drive: | 14 min | 6.5 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 23 min | 12.4 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Jacksonville International
|
Drive: | 29 min | 19.2 mi |
Time and distance from Boat House.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 16 min | 0.9 mi | |
| Walk: | 17 min | 0.9 mi | |
| Walk: | 20 min | 1.1 mi |
Boat House has 3 shopping centers within 1.1 miles, which is about a 20-minute walk. The miles and minutes will be for the farthest away property.
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Tree Hill Nature Center
|
Drive: | 7 min | 2.6 mi |
|
Beach and Peach Park
|
Drive: | 9 min | 3.4 mi |
|
Touchton Road Park
|
Drive: | 9 min | 3.5 mi |
|
Cuba Hunter Park
|
Drive: | 11 min | 5.3 mi |
|
Lovelace Park
|
Drive: | 12 min | 5.5 mi |
Boat House has 5 parks within 5.5 miles, including Tree Hill Nature Center, Beach and Peach Park, and Touchton Road Park.
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 8 min | 3.9 mi | |
| Drive: | 13 min | 6.2 mi | |
| Drive: | 14 min | 6.3 mi |
Boat House has 3 hospitals within 6.3 miles, the nearest is Memorial Hospital Jacksonville which is 3.9 miles away and a 8 minutes drive.
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 24 min | 13.7 mi | |
| Drive: | 36 min | 18.5 mi |
Boat House is 13.7 miles from Mayport Naval Air Station, and is convenient to other military bases, including Jacksonville Naval Air Station.
Property Ratings at Boat House
3/14/24
Trash everywhere, packages stolen, car broken into, un attentive staff
First start by acknowledging that nobody answers phone calls or emails and if you show up in person you’ll still be treated like an inconvenience for having shown up. People come to view the apartments but don’t take the time to see the back of the units all filled with trash and litter and the broken into mailboxes in the back of the community. I’ve caught people checking my car doors on video and packages stolen right out of mailbox as well as front door with no regard for the security cameras. The music blasting at all hours of the night in multiple units at the same time will also help keep you up at night and the staff all the way up the ladder to management truly do not care about tenant concerns whatsoever. Will not be renewing here and this is not a safe area by any means.
3/29/23
Disgusting and Unprofessional
Ridiculously unprofessional staff. Apartment was infested with roaches and ants. Take screenshots or print your lease documents because they will screw you over. I received an email that I would get 100% of my deposit back but they put a smaller amount than I paid in the email and no one will respond to my emails or answer the phones. The corporate office number is “No longer in service”. They owe me $750 dollars and just hope I’ll go away. I’ll have to get an attorney now. Save yourself the aggravation and ignore this sorry excuse of a business.
Property Manager at Boat House, Responded To This Review
We strongly condemn any disrespect, lack of courtesy, or unprofessionalism from our staff. We encourage you to help us solve this problem by submitting a formal complaint at https://karyamanagement.com/contact. with any further comments, concerns, or suggestions you wish to share.
3/29/23
I have to be honest
The place is pricey for what you are getting but so is most places in Jacksonville. We really didn't have any problems with the place until it was time for us to move out. We were scheduled to move out on Jan. 11, they had us scheduled to move out on two other dates, one was Jan. 31, and Jan. 17. In February after receiving a notice of having a zero balance with them we get a bill for $56 for electricity usage for days after we had moved out and returned the keys. Here it is almost April and we are still trying to get out deposit back. It's sad that after a year of no troubles we are fighting to get back the money they owe us. I could understand it if we were late on the rent or owed for damages or anything but I have 2 forms stating we do not owe them anything. so that is my only complaint with the place. I hope this helps you decide if it is worth renting with them or not. Truthfully I love the staff. The pool was never open, The maintenance were always on top of things during the week and daylight hours. it was just the end crap that ruined the experience for us.
Property Manager at Boat House, Responded To This Review
We strongly condemn any disrespect, lack of courtesy, or unprofessionalism from our staff. We encourage you to help us solve this problem by submitting a formal complaint at https://karyamanagement.com/contact. with any further comments, concerns, or suggestions you wish to share.
9/9/22
Don’t waste your time looking at this place
The office is full of people that is not competent in doing their job . They take your deposit and when you move out it doesn’t matter how clean you leave it they still keep it . Is been 90 days since I moved and no one can explain what they charged me for . I was supposed to get a report of the charges and I never received it .
Property Manager at Boat House, Responded To This Review
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to www.karyamanagement.com/contact with your contact information and any further comments, concerns, or suggestions you wish to share. I will have the property manager reach out to you with answers.
10/28/21
WISH I CAN DO 0 RATING!!!!!
Worst apartments ever! Do not live here, maintenance is so terrible, roach infested even with pest control coming out. Old and weird smells due to not being thoroughly cleaned. Holes in the wall that are covered up and painted over to make it look half decent. As well as false advertisement, apartments does not look the same in person. Better off living in a card board box.
10/18/21
DO NOT LIVE HERE
Awful. Most of these other reviews are fake. First and foremost, add $100 to the listed rent for the overpriced package delivery and garbage pickup fees. These are the most shanty apartments I’ve seen, and I somehow got tricked into living here. There’s cracks in all the foundations, anything that you can’t see from the road looks like crap. Big infestations, my front door has leaked for months. Had maintenance fix my sink three different times because they kept using old pvc to replace the broken parts already there. Now I just keep a bucket under the sink. Toilet hasn’t worked for the months I’ve lived here. I hope you don’t like sleep because there are nightly gunshots in the neighborhood. Don’t be fooled by the nice leasing house. This place is 0/10.
9/3/21
Overpriced for its quality
Unprofessional. Maintenance, Leasing office, everybody. Good luck if something breaks down. If you ever need to contact the leasing office, mail call and text aren’t an ootion, you'd have to show your face every time in order to get a direct answer.
Property Manager at Boat House, Responded To This Review
Thanks for reaching out. We appreciate your helpful feedback and apologize for any inconvenience that you have encountered. We would like to know more about your experience and issues. Please send a detailed email to boathouse-a@m.knck.io so that one of our team members may reach out and address the concerns.
7/14/21
Not as advertised!
Newly renovated=as in just layers of paint over roaches. Floors don’t connect to walls making it easy for bugs to get in. They shut the water off 2x a month for hours. Lights flicker when you have to much plugged in to wall. Not all wall sockets work. Staff is rude and they treat you like crap whenever you ask for something. I refuse to wash my things in their dirty laundry facilities. There are gaps in my door frame, so even if I close it, it doesn’t matter bugs still get in. Cabinets are unusable, they do not close and they are all water damaged. Floors are uneven- don’t trust the photos, they just stick contact paper on the floor to make it look like hardwood flooring. Nothing about these apartments are renovated- they just painted over everything and stuck on back splash. Also, make sure you but your own lighting for you bedroom, no natural light will ever reach it. Also tack on an additional $73 a month for “utilities”. Oh and also, your move in amount will be more than $150 trust me!
6/15/20
BE WARNED - KEEP ALL DOCUMENTATION
Was falsely charged late fees (I had initialed and dated receipts proving I paid on time) that I had to then take time off of work to prove they were wrong. They never answer phone or emails. Always check accounts because they make mistakes constantly that was then on me to raise an uproar to get fixed. Roaches everywhere. Go somewhere else if you can.
2/29/20
DO. NOT. LIVE. HERE
I moved in April 2019 and I wish I could have left sooner. They built a new leasing building but can’t take care of their buildings. I put in work orders and their stay said “completed” when they weren’t done. Asked for a copy of my lease to be emailed 3 TIMES!!!! And had to go in to get it printed and do my notice to vacate...took 30 minutes. Ridiculous. Worst apartments I have ever lived in!
Property Manager at Boat House, Responded To This Review
Thanks for reaching out. We are sorry to hear that you did not have the best experience with us. We strive to tackle every request in a timely manner and are sorry to hear that the request were not completed to your satisfaction. This year, The Boat House is working on a new plan and system regarding maintenance to give our residents a new and improved experience. We ask that you be patient with us during this time.
8/12/19
THEY HAVE COLLAPSING WALLS
The day before I was suppose to move in the apartment wall collapsed. Horrible people, awful experience, DO NOT LIVE THERE!!
8/3/19
Worst ever management
Worst ever living conditions, and irresponsible management who makes you think like people living for free. Don’t trust what they say, believe I. What you see. They have lot of issues like pets, maintenance, irresponsible management.... Please refer google maps reviews and others before you ever even consider this community for your peaceful stay.
6/6/19
Run and don’t look back.
Stay away and don’t rent from them. They don’t care. I wouldn’t give them 1star. In the first 7 days of living there. Ac problems, hot water heater problems, can’t open dishwasher door due to it hits the stove, toilet runs nonstop, Faucets not even complete installed, no insulation in roof so ac runs nonstop. Also it sounds like I live above a dance club due to the loud music at all hours day and night. They maybe renovating but I starting to think all money went to club house/ lease office building. Anyplace would be better for what they want you to pay.
5/14/19
DON’T DO IT ??
The dirtiest apartment in entire Jacksonville!! The worst management I have experienced and worst apartment in entire Jacksonville. Please do yourself a favor by not to move in to this “apartment”.
3/18/19
DO NOT MOVE IN
I have been here since this was Mathews Crossing, going on 5 years. Once it changed hands to S2 Residential I thought things were going to get better...I was dead wrong! We moved into a "renovated" unit. There was mold in the 2nd bedroom (I am allergic), reported it twice before they came out and painted over it. The cabinet doors were painted shut. We asked that they fix the drawers in the kitchen as they were falling out, they never showed, my husband ended up fixing it. We asked that they fix the AC they "did", it broke again 5 months later, and now 6 months later it is broken again on one of Jacksonvilles hottest days. There is black mold around the upstairs and downstairs AC closets (which aren't locked), air filters are never replaced or checked my the complex, you can ask to have something done and it will be ignored for weeks or never done. I couldn't get out of my unit one day because of the fact that there were 4-5 wasps (allergic)in the walkway, and when I tried to walk out the back door I couldn't because when they painted the buildings AFTER putting up new planking over the rotting wood, they painted the door shut, and my husband had to go and force it open. I have had to call corporate about the staff, and the issues with the apartment multiple times because the staff is rude, they love to argue and they don't listen. I would advise to anyone thinking of moving here to avoid this place. There have been break ins, shootings, fires, rats etc at this place since I have moved in. All the work they have done is just band-aids over the older issues. When my dishwasher broke after 10 months they replaced it... but they banged up the counter and didn't make sure it was bolted in. Also IF you are married, your husband/wife CANNOT pick up packages for you, so if you work until after they close, sorry you are out of luck, yes this is even if they are on the lease with you. Also when we went to move into this unit we signed the papers etc, were given the keys and told to start to move in. We went over to the unit and couldn't get in. I called the next morning and was told the issue would be resolved. They kept giving us the run around, finally someone told us "We accidentally put someone in your unit temporarily the same day you signed your papers." So we had to wait an additional week to move in. So please listen all the advice given in the lower end reviews... this place isn't worth what they are charging.
3/11/19
At Ease
I have encountered many properties but when it comes to customer service Boat House and Shore House has it in Bushels! Ms. Tiffany and her team are pleasant, helpful and really make you feel at home. They have definitely helped these properties take leaps forward and I don’t see that changing with the fantastic personnel on board! -David Gray
3/8/19
Pleasant
Today I inquired some information on these apartments. I thank Ms.Tiffany for being so help and patient with me in explaining all the this I need to have to rent a 2 bedroom apartment with her complex. Thanks again Tiffany for all you did today to assist me . Lavette McSwain
2/17/18
Very good
Ame liked the apartments are comfortable mu good view and excellent maintenance staff
Property Manager at Boat House, Responded To This Review
Thank you for the five stars!Best,Boat House Management
8/21/17
This place needs help
Im going into 2 years living here...my tub still hasnt been fix...i have no shower nob for two weeks..cant wash my clothes cause the laundry room isnt unlocked.. maintenance sucks...
5/24/17
NOT HAPPY AT ALL!!!!!
I have lived here a total of 2 years my first year was okay up until I had a back up in my kitchen sink. I called in two days in a row to get the issue fixed just to find out that no one ever put in a work order for it which led me to personally go to the office and wait for a maintenance man to come in the office and come to my apartment to take care of the issue. My second year as I am writing this I am now 5 days without air a maintenance man will come and look at it and tell me what's going on and mind you there are no ceiling fans in this place. I don't feel that I need to go and personally buy a fan to keep myself cool when I am paying my own light bill and was told that I would get a portable AC unit and the office is now closed and still nothing. I will say if you have any issues pertaining to anything that needs to be fixed in your apartment personally go to the office and stay on there ads until they fix the issue this is ridiculous but I bet if I didn't pay my rent for the month then I will get an eviction notice how sad. Happy my lease is ending.
3/25/17
My lease can't end fast enough
I moved here January 13th and by January 20th I was ready to move. I still hadn't unpacked because I was literally ready to break my lease not caring about the consequences. Let's see. Where do I start? Before I moved in I called to get prices and for 3 days I was given different prices each day. Move in day- I did the walk through alone not to mention I had to drive around for 10 minutes to actually find my apartment, because they couldn't tell me where it was. They didn't have a mailbox key for me. (Which took two weeks for me to get not to mention I had to find the mailbox too,because again they didn't know where it was) The toilet seat was the most disgusting thing I have ever seen.( I had to buy a new one) The refrigerator handle was missing and the light was out in it as well. There is a door leading from your room to a hallway outside connecting other apartments to it as well. My neighbors smoke and party all day and all night. I have told the office, recorded videos, taken pictures of the ash trays and tables. Nothing has been done. They asked me what apartment is it, I asked them why don't they know? You mean you don't have a print out of your apartments??? So I had to walk to see the number of their apartment to report it. I went to the office a week after moving in to ask for an apartment transfer and the lady told me it would be $800. (that's more than my rent). One time I called the office about a noise complaint, it was about 3pm entirely too loud, the lady told me she would send security at 5pm, I repeated to her the time and she repeated she would have security check at 5pm.I asked for corporate number and her name, 5 minutes later the music stopped. I still called corporate only to find she didn't give me the Ext that I needed. My toilet stopped flushing, maintenance came and put dish soap in the toilet as a way to fix the issue. Now I have to jiggle the lever for it to stop running. The water is shut off every week at random times without notice. It's always at least 3 people in the office at a time but they are so unorganized nobody knows anything. I went to the office to pay rent and everybody was running around mad crazy, they couldn't find another tenants deposit. People please do not fall for the "New Management" advertising I wish someone had told me I never would have moved here. Honestly these people can't pay me to me to stay over my lease.
Property Manager at Boat House, Responded To This Review
Hello and thank you very much for reaching out and bringing this to our attention. We take all allegations like these VERY seriously and would love to procure additional information. I am a corporate representative for JMG and will investigate immediately. Please send additional details to FeedbackSolutions@JMGrealty.com. Thank you very much & have a great day
10/14/16
absolute lack of respect
I don't know about the quality of the apartments since after three visits I didn't get to see one apartment.
10/4/15
Ok for what I pay.
This apartment isn't the Ritz. However, we haven't had any major issues. Any matienence has been taken care of. Neighbors are nice and stay to themselves. Our rent is cheap!!
9/30/15
apartment review
a lot of people when I come hear told me that this apartment was bad, but when I went to the office everything was clean, the person they treated me and my family really good. in just a week my apartment was ready, and everything was clean. every time I had a problem like my conditioned air get broken, a person of maintenance don't take much time to come. in this apartment kids can play whit others kids you can do barbeque in family for have fun. hear the security is vary good.
9/30/15
Mathews Crossing
It is very affortable, I think is the best place if you want to be able to get back on your feet financially, it might not be the most secured place, neither the best pest control going on there but they try to maintain it since when you need their help with anything that broke, they are there right away to fix it, they have a nice pool by the office, the community mostly is hispanic, which must of them are very helpful and friendly. No complains since it was my very first apartment, and I have learned how to manage my finances, now I am ready to move to a better place of my likes, and able to always thanks Mathews Crossing for being my first ever home on my own.
9/26/15
awesome work
I have to give a big thank you to the maintain ce team Michael and Ricardo for doing my hall way door put in new doors.the biggest thank you for my new slide glass doors to my patio with a tinted glass and held there word that this will be replaced and with new doors I'm so grateful for the team at matters crossings
9/26/15
Matthews Crossing apartment
I have been a tenant at Matthews Crossing apartment for almost 3 years I really enjoy living on the property Michael one of the leasing agent is very helpful anytime I have a problem I always talk to him you need more agentslike him when I first came to live on the property he was not here but since he has came into the office there is a total big difference he's always excited and enthusiastic about pleasing the tenant.
9/26/15
Happy That My Lease Is Ending
I'm not happy with my current dwelling place. Several times during my stay here, the water has been cut off without notice. Bugs easily find there way into my apartment. My air conditioning has stopped working twice, and people have been shot/killed here. As you can see, I have multiple reasons for not wanting to live here, but the worst of them all is insufficient cabinet space! :) I should say something nice. Well, I do like the fact that the rent is only $575, but I guess you get what you pay for.
9/26/15
Matthews Crossings
I have to say the management of maintaince did hornor there word Michel and Ricardo had my entire doors replaced and slidding glass doors replaced and they look awesome . When Matthews crossing give you their word they honor it and my apartment looks amazing and they went all the way out with glider doors and tint on them. Thank you so much making me a very happy tenant of yours and doing what you said you would,, Jane Harrington
9/25/15
decent apartament
I never had a problem I Love my apartament i Been a redident for a year and i will renew my léase, msintenance really good. I can call Mathews Crossing my home. The Office staff really friendly and Good customer services.
9/25/15
Pleasant experience..
I recently moved in a Studio and I am enjoying my freedom. However on mobe in day, the apartment was not ready. They installed new carpet & new counters. Within 6 months my water heater started to leak. I notified the maintenance & they responded quickly. The next day I had a new water heater. The apartment it self could be better. The walls are decaying [possibly from water damage]. The steps to the apartment need to be updated or painted over.
9/25/15
Review
i like my apartments because the place is big and its by my job also its close to my church and its by the mall also the people are nice and the rent agents are cool and reasonable rent the things they can work on 1. on call pest control and 24 hour maintance 2.needs to open up the workout center 3. needs better computers in the business center 4. 24 hour laundry room and coin machince 5. more security guards 6. 24 hour business access
9/25/15
GREAT START
As a recent college graduate departing from the dorm and student living apartments lifestyle, these apartments were exactly what I needed to start my independent life! The thoughts of having separate electricity, cable, internet, and water bills terrified me coming from a place where it was all included in my rent but Mathews Crossing took that fear away! My water is included and the bills are actually manageable. The office staff was very helpful during my lease signing and they assured me I would be ok. The environment is very quiet and there are soooooo many pools I love it! Did I mention these apartments have the LOWEST rent in Jacksonville?? My neighbors are so friendly my building actually has cookouts together! I feel like I have a family! This place is awesome!
9/25/15
Reviews
I like the apartments because its close to my job and the people are nice and the rent agents are nice and the apartment is pretty big and the rent is reasonable and its by my church also in a good bus route and its by the mall but theirs a few things they can do better 1.maintance needs to work faster and make sure that the job is done and done correctly 2.needs more security guards 3.on call pest control and 24 hour maintance 4.needs to open up the workout center and have better computers and longer hours for the business center 5. needs to have 24 hour laundry room and better washer and dryers
9/16/15
No stars. worse than poor.
I've lived here for almost a year and I am anxious to leave. The comments from "management" are lies. They do not care about the residents or the property. Before moving in, check out the crime map for this complex alone, there will be so many crimes that you won't be able to see the map of the complex, and supposedly we have night security. This security does nothing other than sleep or play games in their vehicles. They do not monitor the complex or provide security at all. The maintenance issues - there isn't enough room here to report the below humanly acceptable conditions that they keep. They do not return calls and when you ask for the manager, suddenly they aren't there. At this point I'm going to report them to the BBB and find somewhere else to live.
9/1/15
health hazard/unsafe
These apartments have been around for over 40 years and manager is trying there best to upgrade this place but, it takes money and good staffing to get it done. most these apartment have mold in them like mine. I gave asked and asked for over a year for them to take care of the problem. nothing yet been 3 years.
8/26/15
If we could afford to move we would.
Over a month ago, water started pouring in our bathroom from the ceiling when our upstairs neighbors were taking a shower. This was not just a small leak....it was a downpoir. Maintenance came and "resealed" the faucet on the upstairs apartment's shower. He then said that he would wait for the ceiling to dry and then repaint it. The cieling has water damage...it needs to be replaced. Two weeks ago, while maintwnce was here because our kitchen was flooding for the second time in two months, (the upstairs neighbors our their grease down thrnsink and clogs up the plumbing), a different maintenance staffer looked at the bathroom ceiling and agreed it would need to be replaced. Every time the upstairs neighbors take a shower the ceiling falls down into my tub little pieces at a time. This is not going to be resolved any time soon. The office staff and majority of the maintenance crew of this complex is less than substandard and if you have a choice to live anywhere else I would suggest it. The office staff really is no help and I don't think they even care. Most of the people that live in this side of complex are slobs and don't care if they make the dumpster with their garbage. It is a mess.
Property Manager at Boat House, Responded To This Review
Hello, We are very sorry for the experience you have had, here at Mathews Crossing. We do care very much and if this issue has still not been resolved, please stop by the office, as soon as possible. Again, we apologize for all the inconvenience this has caused and would like to help find resolution, if it is still ongoing. Thank you, The Staff at Mathews Crossing
8/20/15
first time renter
It's obviously a low income area, you pay for what you get. The neighbors are pleasant, around the pool areas there are tons of kids and dogs. The most frustrating times are when contacting maintenance or the office staff; never answering their phones, not reviewing requests, and having little knowledge on when/why water is being turned off etc. very close to highway and central to lots of businesses in southside.
8/2/15
2/2
Older apts upkeep is good rented a refurbished unit in good condition
Property Manager at Boat House, Responded To This Review
Thank you for taking the time to write this review. We work hard to make Mathews Crossing a great place to live. We are happy you are happy and appreciate you.
7/22/15
Mathews crossing
Mathews crossing is a great place to stay besides noise level and police riding around every 15 min but my neighbors was great and understanding maintenance was very slow at fixing things and ants started to come. Walls was painted over bad paint and bathroom was small great ppl besides manager.
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Which floor plans are available, and what are the price ranges?
Boat House has studios to three bedrooms with rent ranges from $687/mo. to $1,375/mo.
Can I see a model or tour Boat House?
Yes, to view the floor plan in person, please schedule a personal tour.
What neighborhood is the property located in?
Boat House is in Holiday Hill in the city of Jacksonville. Here you’ll find three shopping centers within 1.1 miles of the property. Five parks are within 5.5 miles, including Tree Hill Nature Center, Beach and Peach Park, and Touchton Road Park.
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What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
400 - 21 Century Dr
Jacksonville, FL 32216