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Monthly Rent
$2,978 - $4,249
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 3 ba
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Square Feet
690 - 1,425 sq ft
Pricing & Floor Plans
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Unit A106price $3,165square feet 807availibility Now
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Unit K126price $3,215square feet 833availibility Now
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Unit I338price $3,255square feet 807availibility Now
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Unit A202price $3,559square feet 1,125availibility Now
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Unit N203price $3,694square feet 1,125availibility Jan 30
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Unit I137price $3,719square feet 1,125availibility Jan 31
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Unit P206price $3,729square feet 1,195availibility Jan 16
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Unit Q133price $3,789square feet 1,171availibility Jan 23
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Unit P106price $3,714square feet 1,171availibility Jan 26
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Unit K125price $3,789square feet 1,171availibility Feb 1
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Unit A106price $3,165square feet 807availibility Now
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Unit K126price $3,215square feet 833availibility Now
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Unit I338price $3,255square feet 807availibility Now
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Unit A202price $3,559square feet 1,125availibility Now
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Unit N203price $3,694square feet 1,125availibility Jan 30
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Unit I137price $3,719square feet 1,125availibility Jan 31
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Unit P206price $3,729square feet 1,195availibility Jan 16
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Unit Q133price $3,789square feet 1,171availibility Jan 23
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Unit P106price $3,714square feet 1,171availibility Jan 26
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Unit K125price $3,789square feet 1,171availibility Feb 1
About Bridgepointe
In the attractive San Mateo Neighborhood. Featuring one-, two- and three-bedroom apartment homes with sophisticated features and upscale amenities, our location keeps you close to the action while also delivering a relaxing retreat for times when you just want to unwind. Whether you enjoy dining at one of the many local restaurants, taking a morning stroll along the bayside trail, or admiring the breathtaking San Mateo sunsets, Bridgepointe Apartments provides unlimited possibilities within. Greystar California, Inc. dba Greystar Corp. License No. 1525765 Broker: Gerard S. Donohue License No. 01265072
Bridgepointe is an apartment community located in San Mateo County and the 94404 ZIP Code. This area is served by the San Mateo-Foster City attendance zone.
Unique Features
- Full-size Whirlpool Washers and Dryers
- Spacious Walk-In Closets
- Inviting Fireplaces*
- Lush Landscaping
- Oversized Windows Allowing for Natural Light*
- Expansive 12 -Foot Ceilings *
- Open-Concept Living Areas
- Resident Lounge
- Resort-style Swimming Pool
- Personal Patios or Balconies
Community Amenities
Pool
Fitness Center
Playground
Clubhouse
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Recycling
- Business Center
- Clubhouse
- Lounge
- Fitness Center
- Spa
- Pool
- Playground
- Gated
- Courtyard
Apartment Features
Washer/Dryer
Dishwasher
High Speed Internet Access
Hardwood Floors
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Heating
- Smoke Free
- Storage Space
- Fireplace
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Hardwood Floors
- Views
- Walk-In Closets
- Balcony
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Application Fee$49
- Dogs Allowed
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Monthly pet rent$65
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One time Fee$0
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Pet deposit$500
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Restrictions:The following breeds are not permitted on the community: Rottweiler, Doberman Pinscher, Pit Bull Terrier/Staffordshire Terrier, Chow, Presa Canarios, Akita, Alaskan Malamutes, Wolf-Hybrid, or any mix thereof. If you have pets, please see leasing team for more information. These restrictions and deposit requirements do not apply to qualified assistance animals.
- Cats Allowed
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Monthly pet rent$65
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One time Fee$0
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Pet deposit$500
- Parking
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Covered--
Details
Lease Options
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6, 7, 8, 9, 10, 11, 12, 13, 14
Property Information
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Built in 1998
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396 units/3 stories
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Recycling
- Business Center
- Clubhouse
- Lounge
- Gated
- Courtyard
- Fitness Center
- Spa
- Pool
- Playground
- Full-size Whirlpool Washers and Dryers
- Spacious Walk-In Closets
- Inviting Fireplaces*
- Lush Landscaping
- Oversized Windows Allowing for Natural Light*
- Expansive 12 -Foot Ceilings *
- Open-Concept Living Areas
- Resident Lounge
- Resort-style Swimming Pool
- Personal Patios or Balconies
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Heating
- Smoke Free
- Storage Space
- Fireplace
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Hardwood Floors
- Views
- Walk-In Closets
- Balcony
| Monday | 9am - 5pm |
|---|---|
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |
| Saturday | 9am - 4pm |
| Sunday | 9am - 4pm |
Just 30 minutes south of San Francisco is where you’ll find San Mateo. A bayfront locale that lacks the commotion of San Fran, San Mateo affords residents all the scenic appeal of the Bay Area at a more acceptable price point.
Centrally located among the major Bay Area communities, renting an apartment in San Mateo puts you just a short drive away from Oakland, Palo Alto, San Jose, and of course San Francisco. The region’s natural attractions are close at hand as well, with the city just minutes from the sprawling Rancho Corral de Tierra and the popular Coyote Point Recreation Area overlooking San Francisco Bay — large in-town parks like Laurelwood Park and Bay Meadows Park make it even easier to enjoy time outdoors.
San Mateo has one of the largest and most developed downtown districts in the region, with scores of exotic restaurants, the sprawling Hillsdale Shopping Center, and beautifully-preserved historic buildings.
Learn more about living in San Mateo| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 8 min | 4.7 mi | |
| Drive: | 19 min | 12.0 mi | |
| Drive: | 20 min | 13.4 mi | |
| Drive: | 22 min | 13.6 mi |
Transportation options available in San Mateo include Millbrae Bart Station, located 7.6 miles from Bridgepointe. Bridgepointe is near San Francisco International, located 8.6 miles or 13 minutes away, and Metro Oakland International, located 23.4 miles or 30 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 12 min | 7.6 mi |
|
|
Drive: | 12 min | 8.2 mi |
|
|
Drive: | 13 min | 8.5 mi |
|
|
Drive: | 13 min | 8.6 mi |
|
|
Drive: | 15 min | 8.6 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
| Drive: | 4 min | 2.0 mi | |
| Drive: | 5 min | 2.9 mi | |
| Drive: | 5 min | 3.1 mi | |
| Drive: | 7 min | 4.2 mi | |
| Drive: | 8 min | 4.7 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
San Francisco International
|
Drive: | 13 min | 8.6 mi |
|
Metro Oakland International
|
Drive: | 30 min | 23.4 mi |
Time and distance from Bridgepointe.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 3 min | 0.2 mi | |
| Walk: | 15 min | 0.8 mi | |
| Drive: | 2 min | 1.1 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Shoreline Parks
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Drive: | 3 min | 1.9 mi |
|
San Mateo Arboretum
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Drive: | 5 min | 3.0 mi |
|
Japanese Tea Garden (San Mateo)
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Drive: | 6 min | 3.4 mi |
|
Coyote Point Recreational Area
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Drive: | 9 min | 4.4 mi |
|
CuriOdyssey
|
Drive: | 9 min | 4.5 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 7 min | 3.2 mi | |
| Drive: | 12 min | 7.8 mi | |
| Drive: | 14 min | 8.1 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 42 min | 30.9 mi |
Property Ratings at Bridgepointe
Smooth leasing process and move-in...love my new home! Relocated from a sister property in Sunnyvale to be closer to work (5 days in the office now). Grateful for both Tamarind Sqaure's and Bridgepointe's teams for making this an easy transition.
Property Manager at Bridgepointe, Responded To This Review
Hi there - thanks for your lovely comments about our team. We'll be sure to let them know they went Beyond Expectations!
There were some hiccups in the beginning of our move, but the new management seems promising! Some things we asked for took a little bit of time but most of our concerns were addressed!
There're a lot of people keep smoking in this non-smoking community. Told the staff multiple times but they never took action to solve it. The smoke just keep spreading into my unit through the vent.
Hope the common area is cleaner... There are lots of dust and trash. Amenities are not residence friendly. We can't use them freely. Gym is always crowded (too small). Theater room is under construction for a year. There is no access from outside to clubhouse.
Friendly Community, near to some great shops and restaurants. Leasing office are very friendly and welcoming. Maintenance responsive and do a great job.
We have been living here for 3.5 years! And every year, I tell my husband to please move to another apartment complex! The pros are the good location, and I love my apartment a lot if you compare it with the others around here. However, I am so over with the management. They never take into consideration any complaints. Assistants, or office people, always change, and their answers are extremely insufficient. I am super done to track my packages, when I complain about the management to take an action, one of the assistant just told me today, ' yea we are saying to the amazon people all the time'. It is not the right answer they should provide to their loyal residents; the delivery area is such a mess, the delivery room is always broken or open for the people who can't live here to enter easily. I can't tell how often my packages are lost or stolen; when I tell management, they ignore it. I am not working from home, and I can't run after all my delivery packages are stolen again since we have no proper delivery area. Also, I see non-residents in our pool all the time. Another thing is the never-ending fire alarms, inspections, etc. When I call the management office, they tell me I don't know it will end, etc... I don't recommend anybody to move in here. Hopefully, we will move out soon.
Definitely a better experience since the Maintenance Manager changed about a year ago. Jesus made a huge difference! Took a minute to clean up all the pieces. But that department has defiantly improved! They were having some trouble in the office for awhile. But that has since been alleviated recently. Robert handled it and has now handed it off to new management. I have met her and look forward to their contribution to the property and Bridgepointe Community
Great community with ample amenities to live in. Close to everything you need, within walking distance. Easy access to major freeways and it's about 15mins away from SFO, which is super awesome!
BEWARE: Bridgepointe Management is the worst group of “professionals” you will ever come across. Bridgepointe Corporate is run by some of the most incompetent people I have ever come across. No accountability, no response, no answers, no clear way to see where you money is going or what you are paying for. Do not recommend
Property Manager at Bridgepointe, Responded To This Review
I’m very sorry to hear about your experience and understand your frustration. It’s clear that we did not meet your expectations, and I apologize for any inconvenience this has caused. Your feedback is important to us, and I would like to address your concerns directly. Please contact me at bridgepointemgr@greystar.com so we can discuss this further and work towards a resolution. Thank you for bringing this to our attention
The apartment was overall nice in quality, a few things broken here and there, but they will eventually be fixed like the freezer handle for the fridge, couple plugs don't work, a kitchen cabinet hinge was broken, toilet holder was broken, bathroom drainage issues, key fob not working the first day, given wrong parking spot.
Property Manager at Bridgepointe, Responded To This Review
Thank you for sharing your feedback. I’m glad to hear you find the apartment overall nice, but I apologize for the issues you've encountered. We take maintenance concerns seriously and will work to address the broken freezer handle, non-working plugs, kitchen cabinet hinge, toilet holder, bathroom drainage, and key fob issue as quickly as possible. We’ll also correct the parking spot error. Your comfort is important to us, and we appreciate your patience as we resolve these matters. Please let us know if there’s anything else we can assist with!
Loved it so far, the staff are all extremely friendly and a great community. Proximity to shops and other places is amazing too, right next to some great walks by the water also.
I’m happy where I live. My service request is attended on a timely manner. I enjoy interacting with the leasing staff. However, cleanliness of the surroundings should be improved.
Property Manager at Bridgepointe, Responded To This Review
Thank you for your feedback! We're glad to hear that you’re happy with where you live and that our service team is meeting your expectations. We appreciate your positive comments about the leasing staff. We’re also taking note of your concern about cleanliness and will work on improving it to enhance your living experience. If you have any specific issues or suggestions, please feel free to contact us at bridgepointemgr@greystar.com. Your satisfaction is important to us!
This place honestly has so much potential - great location, spacious units, dog friendly, etc. I had moved over after spending a few years in downtown Oakland and let me tell you that I had in no way imagined that the level of professionalism from staff and cleanliness of the property to be worse, by a landslide. I will not go into detail about all the poor experiences here - from assigned parking, closed amenities with minimal communication, homeless and their belongings on the property (main entrances have all been broken for at least several months), missing packages, maintenance, overall cleanliness. I really try to give people the benefit of the doubt, but unfortunately, every experience I have had with multiple different staff members have all been extremely unprofessional, dismissive, or they seemed to not know what’s going on and will defer to the next person on shift. I have lived on multiple different properties across the West Coast, including other Greystar Properties and this has by far been the worst. :( I really wanted to love this place and I am really sad that it has gotten to the point of me to sharing this poor experience. Hopefully, they will begin to listen to tenant feedback and rebuild a better community!
Property Manager at Bridgepointe, Responded To This Review
Thank you for sharing your detailed feedback. We're truly sorry to hear about your disappointing experience and understand your frustration. Our goal is to provide a professional and welcoming environment, and we regret that you have faced these challenges. Please know that we are taking your concerns seriously and are committed to making the necessary improvements. We are actively addressing issues with cleanliness, maintenance, security, and communication. We value your input and hope you will see positive changes soon. If you would like to discuss your concerns further, please reach out to our leasing office directly. Best regards, Bridgepointe Leasing Team
We ran into issues here and there but the team has responded fairly to the problems we addressed. This is a convenient location to the freeway and the bridge but at the same time where it is not a hindrance.
Property Manager at Bridgepointe, Responded To This Review
Thank you for your feedback. We're glad to hear that our team has responded effectively to your concerns and that you find the location convenient. We hope to have you at Bridgepointe for years to come! Best regards, Bridgepointe Leasing Team
Stayed for 1 year and kept the unit very clean. Upon moving out they applied fees which were unable to be negotiated for cleaning and carpet cleaning ($420). They also charged us for 10 extra days. They also charged us for $630 for paint on top of not being willing to provide any proof of damage. This not only took our whole deposit, but they are now sending us a bill for $400. Our time there was also less than ideal. Noise complaints were ignored. The trash area was overflowing. No one picked up after their dogs. Management was rarely available. Several packages went missing. Avoid here at all costs.
Property Manager at Bridgepointe, Responded To This Review
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
The Management Team is really bad and rude to residents. I just moved in over a month and there have been various issues. The room blinds keep falling from day one and they don't close properly. I have complained to the management a couple of times but it's of no use. If you submit a service request no one comes for days to see it. The packages constantly get lost. The package room is tiny and a mess. The management refuses to settle it and says it is not their responsibility. Stuff is just thrown in the package room, if you have to find something good luck, spare at least a couple of hours to go in there and even after that you don't know if you are going to find it. Don't understand why provide a service when you cannot give it properly. The management shouts out at you is rude and not at all helpful. If you call the office at any time no one will ever pick up. If you are thinking of getting a place here my recommendation is please reconsider. Not a place worth staying for the money you pay. The services are not provided.
Property Manager at Bridgepointe, Responded To This Review
We are disappointed to hear that you did not have a more positive experience with us at Bridgepointe. We would like to work towards a resolution, so if you are willing, please reach out to us at (650) 358-8511 to discuss this further.
Quiet, serene atmosphere, close to everything and easy to get to. The staff are friendly and helped make this process painless. A great team to work with and I am excited to live here.
Property Manager at Bridgepointe, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day!
SO MANY RATS. If you stand between the buildings and look at the first floor balconies you’ll just see them running from balcony to balcony. They bushes surrounding the buildings are crawling with them. Dog poop everywhere and management does nothing about it. In the bushes, in the stairwell, in the walkways. Gross. All different kinds of spiders. Spotted ones, brown ones, black ones with different colored markings, massive ones. I’m assuming some of them are dangerous but the maintenance crew just lets them live in peace. Mushrooms all over the place. I’m not sure if this is in relation to the dog poop but there’s so many random, dangerous looking mushrooms and kinds of fungus sprouting up around the complex in the landscaping. If you have a dog I’d be worried, even small children. It’s a nice enough building. The neighbors aren’t super great. They’ll open your packages and leave them in the walkways. I’d recommend living somewhere else for the price.
Property Manager at Bridgepointe, Responded To This Review
Hi there, we regret to hear that you are displeased with your recent experience with us. We are aware and actively taking actions to address the grounds. We know this will be a process, but one that we are confident we can overcome. If you are willing to give us another chance, please reach out to us at (650) 358-8511 to speak to our manager directly.
The apartments are ok, but the parking situation is very bad. There is just NOT enough parking in the building. The property used to provide free parking for residents and guests, but recently they decided to be greedy and start charging for these parking spots. The few parking left for visitors are now taken by the residents. My experience since then has been negative. I don’t recommend this place if you are socially active and have friends, as you will never have them visiting you. If you are a family with 2+ Vehicles, living here will be your worst experience. Although many residents complained, management decided to do nothing. Good luck in your home search!
Property Manager at Bridgepointe, Responded To This Review
Hi, we regret to hear that you had this experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (650) 358-8511. We would like the opportunity to address your concerns. Thank you, and we look forward to hearing from you.
The place lacks parking. No visitor parking, since it is taken by most residents. Dog Poop in many places. If you have family, not a place you want Raise your kids. If you are single, don’t have friends, and enjoy locking yourself home, this place is for you. Watch you foot when visiting this place. There is dog poop everywhere.
Property Manager at Bridgepointe, Responded To This Review
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We hope you are willing to give us another chance. Please reach out to us at (650) 358-8511 so we can work towards a resolution.
There is no parking in the area like many said. There is never parking for visitors. See it for yourself, and don’t believe them. Elevators are falling apart. Floors are dirty. It is not hard to see syringes thrown around or people smoking pot. Packages get stolen all the time. The hallways haven’t been cleaned since 1998. Most comparable places around will cost you 20% less and it will be safer with better areas for outdoor activities. I should have checked the reviews earlier. I am trying to cancel my lease because if I stay here, it will be the unhappiest 12 months of my life.
Property Manager at Bridgepointe, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (650) 358-8511 so we can work towards a resolution. We look forward to hearing from you.
The place lacks parking. Management is unfriendly... no maintenance for the apartments... can’t wait for my lease to be up.
Property Manager at Bridgepointe, Responded To This Review
Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
All I can say is the new management that took over last year really sucks. Now they’re even trying to charge for ALL parking spaces including ones that were available as guest parking prior. A lot of people have moved out so I know this isn’t a parking availability issue. I will not be renewing though I’ve been here for almost 3 years.
Property Manager at Bridgepointe, Responded To This Review
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
The neighborhood of the apartment is decent but unfortunately the management of the apartment is unhelpful and unprofessional. I can’t agree more with the bad reviews from other residents and I truly resonate with their experience. During the times I lived here, I saw so many people moving out and I finally understood after so many upsetting incidents and interactions with the management team. If you are considering this apt, please be careful. They do not care about the tenant but the money.
Property Manager at Bridgepointe, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (650) 358-8511 at your earliest convenience and we will do our best to resolve this with you.
The physical apartments themselves are okay (aside from shoddy carpet installation) but the complex as a whole is a mess. There's messes of cobwebs dangling from lights and in stairwells, piles of dirt and dust in the hallways, drainage pipes that have rusted all the way through, etc. The new management is TERRIBLE. I was trying to renew my lease and no one called me back for weeks. Another friend tried to lease an apartment and they didn't process their application a week so she gave up and found a different apartment. If you're trying to give them money and they don't respond imagine how they act if you need something from them. They don't answer the phones and when they do the people in the office are so new they don't have any answers. If you like online shopping don't even look here. The management doesn't provide enough package lockers for the amount of residents that live here and refuses to let carriers leave packages in our package room. Packages are just strewn around the complex. From speaking with former neighbors they also make move out a hellish experience as well. The one star is for the proximity to Target. That is the best part about living here. Half the units are empty right now, it's a sign. Find somewhere better.
Property Manager at Bridgepointe, Responded To This Review
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
I moved into Bridgepointe apartments and 6 months later, my friend moved into Bridgepointe apartments. I referred my friend for leasing and leasing office told us, they would give referral bonus 750 dollars after 1 month. It has been 4 months and still they dont give bonus and they dont reply our emails or phone calls. Please consider their promises before moving in.
Property Manager at Bridgepointe, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (650) 358-8511 to discuss this further. Thank you again for taking the time to let us know.
This place has been steadily declining for the past 4 years. - THE COMPLEX IS NOT SECURE AND THEREFORE NOT SAFE. Gates are always left open, vendors block garage gate sensors so the gates stay open, who knows how many key fobs are unaccounted for and the gate code has never been changed in the 4+ years I've lived here! As a result we had a man prowling ON our patio while we were home and had to call the police. Others in my building have experienced attempted break-ins while living here too...it's not safe here and management has done nothing to improve the security and safety of residents. - Walls are thin, be prepared to constantly hear your neighbors. - Property is dirty and not cleaned. There is trash everywhere. In the walkways, parking garages, and even in the bushes outside of apartments. - Tenants leave bags of dog poop on the ground, or they don't pick up after their dogs at all. - There is black mold in the units. In our unit it's just in the windows so we manage by consistently cleaning, but it's unhealthy...we had a neighbor move out of their unit because there was so much black mold built up under the carpet in their bedroom closet. - Plan on losing packages. The package lockers are not easily accessed by package carriers and packages often times end up in the wrong place or are stolen due to the security issues I mentioned. Overall the property is not safe, not clean, and is overpriced. If you're looking for housing in the peninsula look elsewhere!!
Property Manager at Bridgepointe, Responded To This Review
Hi |there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.
I echo a lot of other reviewers on here, specifically pointing to the incompetence of the management team, and in my case, a lack of accountability. I lived here between August 2018 to August 2019 in a 1 bedroom Apt. During move-out, I handed them a check which paid the balance for the final month's rent and utilities. However, I made an error in my calculations and overpaid on my initial check; I moved out on the 5th of August but my check actually covered until the 8th. I noticed the problem when I was handing in the keys, but the\ management team assured me that they will correct the balance and send me a refund check, so I didn't bother writing another check. Ultimately, I did receive a refund check of $234.54; but after carefully going through the statement, I calculated that the refund should've been $531.21. I called and emailed the management team, and after a few weeks persistence they finally acknowledged that they made a mistake, and told me that they would issue a modified refund check of $531.21 which I should receive within 21 business days. Keep in mind that all of this occurred in August 2019, and by today, Feb. 4, 2020, I still have not received the refund check. Over the past few months I have tried to contact them both via phone and email to see what's happening, but they have been ignoring me lately. I realize that this is less than $300, but I feel that this really shows the lack of accountability of the management team at Bridgepointe, resorting to childish behaviors such as screening calls and ignoring emails. PLEASE BE CAREFUL when you deal with them, because they will try to cheat every possible penny that they could.
Thought I'd finally sit down and do a review. The apartments themselves are nice, spacious, walkability is fantastic to Bridgepointe Shopping Center. But my husband and I have run into an issue while here and I think some people should be aware of before moving in. Pros Walkability Spacious apartments Clean Fireplaces in 3rd floor apartments (good for cold winters) In-unit laundry Movie theater room on site (but when I've gone to use it, I've had issues) Tall ceilings in third floor apts Rarely any apartment issues that require maintenance Cons When we first moved in, someone was parked in our assigned parking garage spot. We couldn't get ahold of anyone for almost a week because the office never picks up the phone or replies to emails and we work all day. When we finally did get ahold of someone, they assigned us another spot. A few months or so down the road, we come home and a guy was parked in our spot saying it was his spot. We go to the office and turns out they never actually changed our spot number to the correct one. So they "updated it" and moved the guy. Fast forward to today, almost 6 months later from the second time, someone was parked in our spot again. When we went to the office to complain, we found out accidentally they STILL have not given us the correct parking spot assignment, almost a year later. We also found out that the person who is actually assigned our parking spot is parking in a DIFFERENT spot than their assigned spot, so it seems like no one is parked in the correct place. We have to wait 24 hours before anything can be done, and that's on Memorial Day, and when I tried calling office to ask what to do on a holiday, leaving a message, and emailing, no one responded to me. The parking garage is notorious for giving residents issues: there's a number of security issues and no patrolman at any time of day (don't be fooled by the patrol sign on the gate), there's no sign saying it's resident only parking and that violators will be towed, this area has had a problem with car break-ins so lack of security is a worry. We are good tenants and usually don't cause issues or anything, but we're reaching our breaking point. So those are some things prospective residents need to be wary of, at least things I would want to know so you know what you are getting into. If it weren't for those issues, it'd be a pretty decent living experience.
When I moved in to my Bridgepointe apartment eight years ago, I had initially signed a short term lease thinking my move was just temporary until I found a new home to live in for the long term. By the time my lease was up for renewal, I realized that my apartment was my "home". It has all the amenities I needed including in unit washer/dryer, a walking distance to great shops and restaurants, and a convenient location on the peninsula that provided easy access to major freeways and the bridge. Best of all, Foster City, the best city to live in in all of California with its beautiful waterways and parks, was just a couple of blocks walking distance! I saw changes in management throughout the years here at Bridgepointe but the newest property management team is absolutely THE BEST!! They listen to their tenants' needs and are quick to respond. The swimming pool and lounge areas are always being enjoyed by tenants and their guests. The workout room was my best friend at times when I had committed to losing weight for my New Years resolution and had lost 30 pounds in three months...woohoo :) The only downside is that because every one else has discovered this beautiful gem called Bridgepointe Apts, they have been driving the rents up every year due to high demand. :(.
Bridgepointe Photos
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Map Image of the Property
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Clubhouse
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Models
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1 Bedroom
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Bridgepointe has one to three bedrooms with rent ranges from $2,978/mo. to $4,249/mo.
You can take a virtual tour of Bridgepointe on Apartments.com.
Bridgepointe is in Marina Lagoon in the city of San Mateo. Here you’ll find three shopping centers within 1.1 miles of the property. Five parks are within 4.5 miles, including Shoreline Parks, San Mateo Arboretum, and Japanese Tea Garden (San Mateo).
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
1987 Bridgepointe Pky
San Mateo, CA 94404