Brookwood

The worst manger and place I have lived. 11 months later stuff still not fixed

BROOKWOOD is a perfect apartment community to live in. I have lived here for 8 years now due to the overall satisfaction BROOKWOOD has provided me.

Great place to live, Rent is a little high, but management is very professional and courteous

The front office staff is always quick to find me a resolution if I have an issue. They make you feel like you matter as an individual which is really nice!

Great location within Tucson. Area and Complex are kept clean and serviced. The Rent is affordable. The pool, gym and parking accommodations make Brookwood a real nice place to live. The Staff here are very helpful and Professional.

Resident since 2019. The community is not well maintained. The washers and dryers are often broken. The pool is not cleaned and becomes green every year. My working air conditioning was uninstalled because the apartments chose to "upgrade" my unit. I still do not have working air conditioning 51 days later. I get no notices about maintenance showing up. The apartment has had not been updated with anything new besides a non working air conditioner in 5 years.

Excellent cost point, central location….amenities and appearance.

Brookwood apartments are not the place you want to be. The management are rude and unprofessional. If you need to work out a rent situation because of health issues the manager well make you feel very small, by tellling you "it's a pattern and it's habitual". I have been here for 4.5 years. The last month were awesome. Not these guys. You pay a lot of rent but nothing is being upgraded to match what they are asking.

Beautiful community. Decent amenities; dog park, laundry, covered parking. But maintenance response and management response are lacking.

Management is terrible and will not take accountability for anything that goes wrong. Head office woman does not care about residents that live here and she cares to make not accommodations for the poor experience

The complex is amazing , however the building is very old. I’ve had 7 floods in under 5 years. There’s hardly any maintenance on site and the office people get changed out so often it feels like they don’t know what they’re doing.

After almost a month at Brookwood I don't recommend it. During my initial walk thru I was told that certain things would be fixed or taken care of. To date I don't have the safety locks on my sliding doors working, no key to my mailbox, and I'm waiting for maintenance to get the electrical outlets working in the kitchen. The office staff and maintenance people are extremely nice but there aren't enough people working here to maintain the complex well.

Apartments are fantastic, communication is terrible.

It is very spacious and has balconies and yards for those who have dogs and/or cats the people are friendly n staff is great

Lovely property with well maintained grass, tall trees for lots of shade and a large, clean pool. Private balconies with visiting butterflies and hummingbirds. Cooking smells spread between apartments but not a big deal, actually kinda nice for reminding me that I'm living in a community. Sound proofing in walls is better-than-average, apartment feels comfortable and private. Super pleasant office staff.

Our time at Brookwood has been enjoyable. Even when we've had problems with incorrect late charges, Liz was able to remedy this situation. They're always available when we need them. Definitely a good group of people in this complex.

Excellent place to live. I have lived here for 7 years and have never regretted signing a new lease.

Brookwood provides a tranquil environment throughout the community. Residents feel the sense of community with each other and welcome one another. There are a lot of long time residents. The apartments are beautiful, spacious, and very well kept. Brookwood doesn't gouge you on price which is so important. We all need affordable living and they provide a beautiful place that you feel comfortable in for an affordable price.

The maintenance team at Brookwood is currently the best team in over a year. ??

I had a maintenance request, they responded very quickly and fixed the issue. Great work ladies and gentlemen, thank you.

Terrible Management. Constantly violating tenant Privacy. Constantly making excusing to enter apartments such as: replacing smoke detector batteries... it is NOT necessary to enter apartments for a battery.. yet this is a favorite excuse they use, just to violate tenant privacy. Terrible Community Manager.

It has only been a couple days since I moved in, but I love it. It doesn't feel like I am in just another apartment, it feels like I am home. Normally I would be annoyed by my last sentence, I don't talk like that, but it just feels different, better here. Everyone is so nice here, even towards my dog. So far it has been better than expected.

Brookwood is a wonderful place to live. The value for what you get and the location are unbeatable. The community at Brookwood and the staff that work in the office are all so kind.

Brookwood is a wonderful place to live. I have lived here for nearly 3 years and I would not move (just signed a 12 month lease) if it were not for the fact that I am getting a house built next year. The staff here are second to none. They are very professional and care about the residents here. I highly recommend living here.

Brookwood is a great place to live. Apartment is nice, price is great, and the service for maintenance, etc. is top notch.

I recommend this apt complex. I love living here. It is a safe community and locates near all shops, hospital and school.

I have renewed 5 leases here because I truly enjoy living in this outstanding community. If a maintenance problem arises which has only been a few times in 5 years, it is handled and resolved quickly and to my complete satisfaction.

Have been living here 6 years, The location is close to shopping, buses and hospital. The owners take very good care of the property, the grounds are beautiful, the pool is perfect, and the gym equipment room was a great addition. I love it here.

Brookwood Apartments offers an affordable living space while also making it higher quality than expected. It's got great features, management is easy to work with and timely, and overall, I have quite enjoyed my stay here at Brookwood so far.

I Think that Brookwood Apartments has an excellent staff and awesome maintenance crew. I have lived here for two years and I plan on renewing my lease. Awesome place to live. The amenities are great...large pool, workout room, multiple laundry facilities, dog walking park, security at night, back yards for downstairs, and upstairs covered patios. Brookwood apartments are also well designed for optimum use of space. The look spacious.

It's quiet here and the staff have treated me with respect, honesty,and dignity.The maintenance staff are efficient in repair while maintaining a clean environment.

The maintenance team is extremely professional and helpful.

Excellent place to live. Affordable beautiful roomy apartments. Great neighbors. Beautiful grounds.

Brookwood is a nice quiet community with great amenities.

Brookwood is a nice and neat community in a great part of Tucson with accessible maintenance staff and easy parking (for a small fee separate of rent).

The leasing staff were wonderful. The worked with me during a stressful situation and made us feel like family. This is a great place to live.

Brookwood is a nice community. A good location. I have enjoyed living here for over 9 years.

Brookwood is a terrible place to live. I hate it and I cannot wait to leave. They will raise your rent to absurdly high rates every single year, without any improvements made to your apartment, in any way whatsoever. They raise the rent simply because they are allowed to get away with it. Scummy business tactics.

Moved out in june. Staff rude,abnoxious, totally incompetent. Dog poop,pool and definitely jaquizzi sketchy although pool area looks nice in photos,our washing room always had washers out, maintenance is bad,noisy, residents cars towed because of vindictive staff driving about checking car regs, overflowing rubbish due to needing more bins I could go On forever. Worse bit is the staff. They must handled my move out invoice and sent it to a collection agency and now it’s on my credit record so so happy where we live now can’t believe we stayed so long in that dump.

The office staff does respond back quickly. It says on their lease that no marijuana smoking is allowed. My apartment reeks of marijuana 24/7. I've complained to the office but they can't do anything. Their laundry room is dirty, smelly and hot. They have a wall AC unit but it does not work.

I love it here. The apartments are pretty nice, the pool rocks, and the staff here are exceptional! I was up against the clock moving in and against the odds they made it happen. During the process I felt like I a person and not just another customer. Since I moved I can say that this place is pretty chill. I'm grateful to the staff here and the pretty blonde lady who was working with me.

One year ago I sold my house, I moved into Brookwood Apartments 6 months ago. I had to fix more things to sell my house but when I moved in here there were only a few little things. The management and Maintenance team resolved everything beyond my expectations. The walls between the apartments must be well made, insulated and sound proof. I never hear my neighbor's and they are always home. I am thrilled that without asking the management tuned up all the air-conditioners, cleaned and sealed all the air flow ducts. The pool is a nice place to relax and enjoy with your grandchildren and great grandchildren. The location is very convenient with bus lines intersecting at Kolb and Broadway that can take you all over Tucson. My family and friends are so very critical about stuff. They love this place and are thrilled I found a wonderful place to call home. My apartment is a 2 bedroom on the second floor. The rooms are larger than the rooms in the house I sold. It's a nice place where everybody minds their own business yet smile and say, "hello". Of course I recommend it to anyone who is normal, seeking peace, tranquility and safety. I know that I am getting more than I bargained for with the rent I pay. It's a nice place to live!

I would not recommend this complex to anyone. The year we have been here (we have recently moved) has been nothing but bs coming from the management office. People rarely pick up after dogs, not to mention the "dog park" is filled with cigarette butts. Our neighbors were horrible and I actually had to call the police on them multiple times (once leading to a court hearing I had to miss work for). The duplexes to the south of the complex are terrible as well (nothing Brookwood can do...in their only defence...) however they listened to very loud music only on weekday nights into the early hours of the morning. Inspections are never done on the day they say they will be then they blamed us for not having the appropriate accommodations (If they had come on the day they were supposed to this wouldn't have been an issue). We have also found things missing after inspections that we simply attributed to us misplacing and we would find them during our move. As we have not found some of them we are starting to think that they weren't simply misplaced. The cops are always there for one reason or another which was one of the deciding factors in us leaving as I didn't feel safe being home alone at night while my spouse was at work. There's a small group of people who at least once a week pick through the dumpsters and management does nothing. I've begun taking most of my garbage (at least the sensitive info) to my place of business to shred there rather than here. It takes forever for anything to get fixed. About a month before our move our sink stopped draining and the disposal stopped working. We informed management and nothing was done, so for the last month of our lease we were unable to use the kitchen sink. I really don't recommend this complex to anyone, especially those with a family (i.e. small children). Overall it is not a safe complex and very over priced. For what we would have paid for a 2x2 apartment here, we found another complex with 2x2 with in unit laundry (washer and dryer included) and dishwasher, as well as 2 pools and a 24 hour gym and included covered parking. There are definitely better places to live.

I have lived her a short time, although its been fantastic. The management is great as well as maintainance, being helpful and timely. I recommend all family and friends to move on in.

Or apartment was not well fixed before we moved in. The carpet was old and in need of replacement. There are nicks in the linoleum in each bathroom. And recently I've found out the walls are suppose to be an almost white, their am off white almost tan. Since the change over of staff in the office it takes a week or more for a maintenance issue to be attended to. They say today or tomorrow, yet sometimes they don't come at all unless you pester the office. Sometimes the office staff are rude it's luck of the draw depending which one you get. Though Terry the manager is really nice. The walls are kind of thin if your neighbor is loud you can her them. If you have children upstairs your downstairs will complain. Though the creepiest thing about this complex is the door sounds. You can hear your neighbors does open and close. It sounds like someone is coming into your apartment. Or you could be sleeping in your room and swear you hear someone open a door in your home and run around. It's next door but it sounds like your apartment.

Living here at the brookwood apts has been good we from Los Angeles CA and life is really nice and quiet here the apts have nice floorplans,a really nice pool area and dog friendly environment so all and all come check out brookwood see you soon

Brookwood is a quaint apartment complex near many essential stores and restaurants. The road that it is attached to Brookwood has medium traffic during rush hour. The complex looks clean and the rooms themselves are old but still good looking. Many of the residence are elderly, which leads to a quite environment. Parking close to your apartment may be a bit hard but the walk is never very long. And the trees and grass remind me of my childhood home back in the South.

Brookwood Apartments is truly a place “where everybody knows your name” and I am happy to call home. The management and residents form an inviting community which provides a strong sense of security. This community often comes together in the common areas and it feels like a big family. Brookwood Apartments are centrally located in Tucson, Arizona within walking distance of a variety of restaurants and shopping. There are also grocery stores and a movie theater nearby. If transportation is an issue there is a convenient bus stop right in front of the apartments. I currently live in a 2 bedroom and love my spacious master bedroom. Complex facilities are up to date and well maintained. I have a small back yard on ground level where I am located and can enjoy my little herb garden. Brookwood is truly pet friendly and the management even keeps an eye out on my cat when it is roaming around. If you are looking for a comfortable, spacious, pet friendly, secure, family environment location, then come be my neighbor at Brookwood Apartments.

I like the apartments because they have a yard and its nice and quiet

Nominally a 'junior' one bedroom is in the square four hundred foot range or less. But mine is 566 square feet, not counting the 178 square foot fenced in patio. As one enters through the front door, there's a little vestibule, which I like, rather than stepping right into the living room The kitchen albeit small has a window onto the patio, and a pass through to the dining area. It also has a garbage disposal. The main room offers a dining space (or computer table), with a ceiling fan; and the TV, sofa and bookshelves area of a 'parlor' A huge sliding glass door allows light to pour in.This leads into a vanity with a linen closet, on one side of which is the bathroom with both tub and shower, and rather roomy; and the bedroom to the left. This latter room also has a glass sliding door out to the patio. A wardrobe closet completes the bedroom. To crown the whole, the apartment complex offers a pool, and a club house. and is located in what is considered a desirable neighborhood, the eastside of Tucson.