Campus West

Walls are paper thin, you can hear the neighbors beside you and the unit above.

I moved into this apartment when it was newly built, and initially, everything was satisfactory. The cloud bed was an interesting feature. However, I quickly realized that it was very difficult to get in touch with the management whenever I had questions. Although the apartment was new and didn't have many major issues at first, things took a turn for the worse in the second year. The parking situation became a mess, with some residents posting complaints in the elevator, but there were no improvements. We frequently experienced a lack of hot water, and the AC and WiFi often went down. Getting help from the management was nearly impossible, and when contacted, they couldn't provide an estimate for when these issues would be resolved. They simply said it wasn't their responsibility. Considering these ongoing problems and the lack of support from management, this place is definitely not worth the rental fee.

For context, I have lived here for years and have paid my rent on time every time. I’ve never received any complaints from neighbors, caused any sort of trouble in the building, and I have only reached out a handful of times for things pertaining to maintenance/parking lot issues. It has become impossible to get ahold of anyone for maintenance. The heating and cooling system hasn’t worked properly since January, and we’re getting ready to approach June. APL Property Group LLC has done very little to fix this. Nobody answers the phone or email. Workers have left because they weren’t treated or paid fairly. Unfinished projects in the building include the following: 1. Additional washers and dryers which were mentioned during the apartment tour have not been added. 2. The storage space (shown and mentioned during the tour) remains incomplete and dusty with various construction materials strewn about. 3. A broken Key Fob box is located on the street side entrance (they just left a hole and exposed wires where the Fob box once sat). This was broken for months and tenant notified APL of this. They lied in my face and said it was just fine despite me living here and seeing it on a daily basis. This building has had homeless people living in the basement. TVs were stolen from the fitness room and lounge area (can’t blame the building for that). I was told they would be replaced maybe two years ago but only the lounge space TVs were replaced with no remotes, leaving them as props for the sole use of staging. The new cleaning associate is as sweet as pie, but doesn’t do a thorough job at all. Did I mention the heating and cooling hasn’t worked properly in months? I wouldn’t be surprised if this building didn’t pass necessary inspections.