Canalside Lofts

Great atmosphere and community feel the only issue I've experienced has been with the preparations made to the apartment prior to moving in. The maintenance crew however works fast and are thorough reacting fast and promptly.

The staff was very accommodating and knowledgeable about the neighborhood. Throughout the process, they assisted in every endeavor that I requested.

Very impressed with the apartment and the surroundings, but there were definitely some hangups when i first moved in. Thankfully, they were taken care of fairly promptly.

The neighborhood is nice, however the landscaping sometimes gets to be a bit unkempt, amenities could also be better looked after. Maintenance response time is also quite slow. However, the apartment is fantastic for the price, very nice place to live, love the location.

The office staff are friendly and knowledgable. The maintenance staff are friendly and prompt. I love my apartment and the community. I am new to South Carolina and viewed many apartments before settling in to Canalside; my encounter with the other residents ,as I walked the community, won me over prior to moving. Everyone one I met were friendly, they greeted me and asked if I needed help ( I must have looked lost wandering the neighborhood ) nonetheless they were kind. I would have given a five star but my apartment was not move in ready

Located in a amazing area, this property is good, but could be great if it focused more on amenities upkeep and customer service. There clearly are not enough spaces for dogwalking as the areas around and between the buildings have a bad smell. Common areas and breezeways are filthy and just need occasional pressure washing or sweeping. Responses to maintenance requests are painfully slow. If you submit a maintenance request, there's no call back or timeline for resolution given. You just feel forgotten about. The maintenance crew works hard so there's some kind of disconnect there.

Great atmosphere. Rent too high. Lots of cool dogs walking around. Pool often closed for some reason or another. The brewery very overrated.

When trying to lease I called 26 times and got 1 call returned. Apartment was not clean when I walked in. Floors were filthy dirty and counters had not been cleaned. For 11 days I was leasing a studio first floor apartment only to find out the day I was moving here that apartment wouldn’t be ready for another month. I was offered a 2nd floor apartment that was $200 more a month. I am now calling for maintenance to fix a toilet that won’t flush and a bathtub that is clogged up.

Location is wonderful!!! I am thankful to be able to access the Columbia Riverwalk and enjoy the nature that surrounds this community. Just one reason I renewed my lease.

There are significant concerns about infrastructure, maintenance, and management at the property. There are leaky pipes that create potential sinkholes and low water pressure, while trees are overgrown and obstruct sidewalks. Traffic and parking are chaotic, with reckless driving and unauthorized parking being common. Maintenance is poor, with pools closed by the health department due to unsanitary conditions, fountains and breezeways neglected, and dog waste frequently left unattended. Communication with management is lacking, as emails about critical issues go unanswered. Cleanliness is an issue, as apartments are often dirty upon move-in, and community areas are not well-maintained. Despite these problems, the I appreciates the size, price, and location of their apartment, the prompt response of maintenance when needed, and the respectfulness of neighbors.

I haven’t been able to live in my unit because it has been over 80 degrees because my AC is broken. They don’t know where the maintenance man is, they can’t tell me a time estimate for when it will be fixed. They are scamming me full time for the remainder of my lease. Avoid this place, and save yourself some time.

I had a five star review of this place and loved it until I had problems with maintenance. The sprinkler room has been beeping, located right next to my apartment, for months and it is constant. I've put in countless maintenance requests and sent emails to admin and they still have not fixed it. I have to say I'm disappointed and they should care about their residents actually enjoying their apartment. The beeping goes off every six seconds and is loud so I don't know what they expect me to do.

Management was not available during agreed upon time for retrieving keys and the apartment building was in dire need of cleaning and power washing. However, the apartment itself was great.

Wish the pool was open more often. They also need to clean all the stairwells. Very dirty. The new trash pick up has been awesome. Wish there were more events.

Overall it’s a nice place to live. The only issue we really ever have is that maintenance can take a while to get to you, but it seems like there aren’t a lot of them and with the amount of apts there are it makes sense. If something is urgent they make it a priority.

We've only been here a few days, but our experience has been enjoyable. The property team has been very responsive to our needs and very professional.

Living at canal side has been amazing! I love having a pool, a fitness center, and the river walk so close by. I have also had a great experience with the staff.

Absolutely enamored with the vibrant neighborhood, top-notch amenities, friendly neighbors, convenient location, and spacious, comfortable living spaces!

The location is great and the views are beautiful. The apartment itself is fine but the maintenance takes forever! Running toilet, lights out and oven didn’t work properly when I moved in.

My favorite part is being so close to the Riverwalk and all the nature there. Overall, the area is quiet and that's a plus for sure. The location is convenient to everything!

Not a bad place to live. The stairs to get to the apartment are always dirty and the trash pick it is always selective. Never know if they are going to pick it up or not.

Great place to live! Everyone is super friendly! It’s nice having the beer garden area and the river walk so close by! The amenities are nice and clean!

I absolutely love living at canal side and I especially love how close it is to the river walk. I also enjoy the pub that is located in the complex now!

Highly recommend living here! We've been living here for over a year now and I think its great. The price is very fair for the amount of space we get in our apartment. Additionally the location is great, close to downtown. The apartment is in good shape and modern. Great commmunity ammenities such as access to the riverwalk and the brewery!

Great community, very nice place to live and reasonably priced. A bit outdated and maintenance is fairly slow but amenities and office staff are great.

I absolutely love it here ! I’m never leaving lol The neighbors are friendly, and the staff is amazing. The amenities truly make this neighborhood awesome.

Really love this community. The units are spacious, and I don't hear my neighbors so it a great retreat after a long day in the office. Also, the complex is centrally located to downtown activities and has a great walking path nearby for exercise.

So far pretty great. Love my building, great parking and super quiet. The gym is never crowded. Haven’t had a chance to check out the pool yet but I can’t wait until it’s warmer.

I love living here! It’s close to everything and the new brewery that just opened up is a great addition. I can’t wait to renew another year.

I love living in Canalside! The staff and neighbors are all so friendly. The ammenities are clean and kept up with. It is so nice getting to live right by the river too!

I love living at canalside! The amenities are great, including the pool, the fitness center and having the pub nearby. There is also plenty of parking!

I love the community, very relaxed and quiet. There is always something to do, right in the heart of town. I highly recommend this complex to everyone

Move in date was unsuccessful. Things were still in apartment and it was not cleaned. I had no where to go after making sure I did everything right on my end to ensure I was able to move in.

I really enjoy living at Canalside! The amenities are very nice and the community is great. The staff is very nice and helpful as well. My only complain it’s that maintenance is a bit slow with responding and fixing things.

Overall it's a nice place to live. I wish more shops and restaurants would move in. The location is great and it's relatively quiet and I feel safe.

Love this apartment and this community! Staff is friendly and helpful and amenities are clean always functioning! I would definitely recommend living here to a friend!

It’s been great so far. the apartment is in good condition. the maintenance team could be a little more responsive but other than that i have no complaints

For the most part my experience has been great! Working with the manager Melanie has always been a positive experience for any issues we have had. Maintenance is always helpful and kind.

Great! Maintenance is very fast and sweet to get the job done. People are so friendly and the pool is great. So many dogs for my dog to see.

Canalside is a hidden gem in Columbia. This neighborhood doesn’t feel like it’s in the middle of the city, but it is walking distance from downtown. Highly recommend this apartment complex.

Great move in experience and an incredibly clean and well kept apartment complex all around. A little difficult to get in touch with maintenance though

Lovely place to live and stay. Friendly community with lots to do in and around canalside. Enjoy having the vriverfront walk right outside ,just a 1 minute walk. 10/10. Would recommend.

I really enjoying living here! The staff are so kind, as are the residents! My dog absolutely loves being here, having all the outdoor space to explore and meet furry friends! The trail by the river is so convenient being as close as it is, and proving the spaces for hammocks! I’m really excited for fitness classes in the future, as well as the brewery!

Overall, I really love living here! The amenities are pretty well taken care of and the neighborhood is kept generally very clean. It is a very nice community and I never feel unsafe. Work orders often take a while to be responded to, but they do get done eventually.

I have just began my lease here at the Canalside apartments and I'm excited for the coming year. The amenities have been great and the staff have all been nothing but helpful. It is a great place and location for recent college graduates in the area.

Iv enjoyed it so far. Everyone is friendly and there are a ton of cute dogs to pet. I would definitely recommend it if you’re looking for a nicer place to live in Columbia

It appears to be a nice place but some of the people in the office are extremely rude and unhelpful. Some of them are nice though so it really just depends who you talk to. They also take a really long time to call you back.

Honestly, This place is in a nice quiet spot right next to the river walk. So lovely to be able to step out and just run by the river. No noise problems ever and great neighbors. The staff really care about you and is on top of maintaining the property

Appliances are from the 1970’s and carpet needs to be changed to wood or engineered hard wood. Applying was frustrating, because Marcie says one thing and the paperwork says another, not to mention the process on line needs a new program.

I've loved living at Canalside for the past year! We get so much space for a competitive price, and we're located at such a great spot in town. Just renewed for another year!