Casa Cruz

Living here was the worst possible experience i had in my life. My neighbors played loud music constantly all hours of the night, popping fireworks at my door and windows, slashed tires to my vehicle, constantly getting my windows broken, screaming up n down the front side walk area to my front door, constant littering of their trash to my front door and patio area. Was recently displaced due to a fire that broke out in the neighbors apartment and affected myself plus 7 other familes, we were not offered another unit because NONE WERE Living here was the worst possible experience i had in my life. My neighbors played loud music constantly all hours of the night, popping fireworks at my door and windows, slashed tires to my vehicle, constantly getting my windows broken, screaming up n down the front side walk area to my front door, constant littering of their trash to my front door and patio area. Was recently displaced due to a fire that broke out in the neighbors apartment which affected my small family and 7 other families we were not offered another unit as they claimed none were available yet many were empty. On top of all this the property manager NEVER did anything to avoid it getting to where it did, No write ups not even evict the tenants, after multiple reports, police reports and even having to press charges. My deposit has yet to be returned even after advising we were not responsible for being displaced. Im currently still awaiting my deposit and neighbors info to sue for our losses because renters insurance would not be approved due to issues in the apartment which were never handled. . On top of property manager NEVER did anything to avoid it getting to where it did, No write ups not even evict the tenants, after multiple reports, police reports and even having to press charges. My deposit has yet to be returned even after advising we were not responsible for being displaced. Im currently still awaiting my deposit and neighbors info to sue for our losses because renters insurance would not be approved due to issues in the apartment which were never handled.

When your first come they treat you nice show you the nice apt but when it comes to your own apt they are awful remodel? Where? Just painted over don’t mind bringing pets they are included roaches and rats. The dumps are always overflowing with trash. And as far the manager don’t ask for nothing she will immediately scream at you Even if you ask for a filter. Happy that my lease is over.

I got towed the first night here. The tenant was heartless. 250 to get my van out. The main manager is a thief and very greedy. He never even tried to reimburse or help me. And your forced to pay for parking add 50 to your rent and be prepared to park far away from your apartment.

This was the worst experience I had living in Houston have to pay for parking when you already paying high rent when something breaks they don't fix it right away but if you don't pay your rent on time see if they don't add those late fees,then at that the city had them to put new AC unit in the apartment they put holes in the walls don't come fix it the the new AC unit goes out and they take there time to come fix it this apartment complex needs to be managed by someone else because it's poor management the man in there looks at you like it's a problem he is not friendly at all the place stay with trash all over especially by the dumpster it's a mess when u invite friends and it just looks trashy and the gates stay broken it's sad I have to pay for gate keys very bad place to live