Casper Village

Was my first apartment ever! Had an awesome experience. Community always looked great and the staff was always there when I needed something.

I rate this as poor for the following reasons: Managment was very unprofessional when I was trying to move out and would not get back to me which then led me to have debt from them somehow when they gave me my deposit back. I wanted to move due to having a leak in my ceiling for over a year with multiple maintenance request, the 2 times it was fixed the Maintenace man kept flirting with me and any female friend I had over. The deposit they had me put down did not cover all the costs of them "cleaning" my apartment. They charged me for carpet cleaning twice which was about $150 and then decided to replace the carpet which was about $450. But mind you my dog is well behaved and had never gone potty in the house a day in his life even as a puppy. When trying to move out or contact them at any point during my stay they did not answer the phone, nor did they call me back when I would leave voicemails. They did however contact me 2 weeks after my move out date which lead me to owe them money. They also do not clean the oven appliances, they simply replace them which is $100 or more, and I was told they always just replace them every move out, but I never cooked as I worked in the food industry, yet they still replaced them when they were supposedly brand new?

I have lived here for almost a yeah and there are things that still need fixed and have yet to be fixed. They have many hidden charges and don’t come and fix things. I needed a new dishwasher and it took 4 months to get a new one and install it and the installation took all day.

Very awesome management and matnence crew. My lock broke on a sunday when the office was closed I was lucky enough to run into a manager and they helped me solve it. They are also very friendly! Made my bad day so much better!

Beware of this apartment complex. They charge you a consignment fee when you're even a day late. They charge $75 for a late charge and $10 a day late fees. When told they will refund your late fees this doesn't include the consignment fee. So since you owe more than $100 they send u a three day eviction notice for which your also charged $25 for because u thought all the fees were refunded u also accumulate the $10 a day. Easy to owe them lots of money when ur late just one time. Plus I've lived there for 7 mo and things that needed to be fixed in my apartment are still not fixed. And yes they were aware of these before I moved in cuz they told me a contracted would come and fix the issues. If I could give them less than a star i would. I'm not the only one who has this problem either.

The Casper village apartments are okay apartments, good for a first home away from your parents house. The facility is kept nicely, grass is always trimmed but I never hear a lawnmower, courtyard is kept clean, Rent is decent, utilities are good, management is very helpful and understanding. I do not plan on spending forever here. Apartments are small, neighbors are sometimes loud, baseboard heaters were turned on in July for a few days (tenants only have control over thermostat not if they're turned on or off.) overall fewer cons than pros so I'll rate 4 out of 5 stars.