City Place

I moved into City Place after a virtual tour with the leasing agent, and I have been really happy with my unit and the community. I was a little nervous as I had downsized from a larger home before moving here, but the unit is quite spacious and has a very smart layout. The complex is also really well constructed and feels like a condo community instead of an apartment community. It has been a great place to get to know Pasadena and the surrounding areas. My building has had recurring problems with the elevator, which can be a bummer when you live on a high floor, and the package delivery system in the lockers is not consistent which has resulted in packages lost or stolen, but that is the fault of the delivery people and not the building management. I also like the fact that the community has a broad representation of age groups, and is very pet friendly.

I absolutely love living at City Place! Everything here is fantastic, from the friendly community to the great amenities. I would definitely recommend this place to anyone looking for a great living experience.

City Place is very comfortable, clean, beautiful resort style casual atmosphere residential living community. I have been here three weeks and enjoyed the pool, hot tub, lounge area, nice work out room and well-kept grounds. Moving in was seamless and easy. Pasadena area is vibrant, with Lake, Walnut and Colorado all a short walk away. Perfect location and so much to do and see!

The staff at City Place is top tier! Ginger, Gandy & Luis are always helpful!

City Place is definitely one of the best and most convenient places I've lived at.

Cityplace is one of the loveliest, beautifully maintained apt complexes I’ve seen in Pasadena. During my search I viewed this one first and knew it was perfect for my needs- spacious, attractive, well managed ever since I moved in about 12 years ago. I’m so grateful I found this complex- and I’ve noticed that everyone who lives here seems upbeat and as satisfied as I am! A great place to live- perfect location!

Great apartment complex! Ginger and her staff are the best!!

As a long-time resident of CityPlace, the management team has been consistent, courteous and easy to work with. Maintenance requests are fulfilled in a timely manner. I could not have been any happier with my cozy apartment and how it's been my home for nearly 7 years.

During my 13 yrs as a resident I have experienced consistently outstanding management (thank you, Ginger!) in every respect- remarkable service and impeccably clean and attractive upkeep.

Going on 5 years here at City Place and it continues to be an outstanding home.

I like this community and the people who live here, but most of all I like the location of the City Place. Management helped me with all the problems that I had, and their help took a minimum amount of time. I have great respect for all the employees and management of this community. They really put in as much effort as possible to make this place a delight for the tenants of this community.

I started my stay at City Place over a year ago. The beginning was a bit bumpy but over the coarse of that year I have come to love my community despite some of its quarks. Ginger has been amazing to work with. She ensures that you receive accurate information and is timely in addressing any issues. I recently moved to another building and I have to say it has been 100% better. The move in process was easy and Ginger went above and beyond to help me. With the exception of the lack of storage in the unit and the carpeted floors the apartment is perfect.

The staff members of this apartment are incredibly nice and helpful. They respond to my queries promptly.

The consistent quality of dependable and impeccable service has been one of the countless reasons I’ve cherished my home here for over a decade. Ginger, many thanks! You are the best project manager!

Cityplace is superior in its mgt team efficiency, impeccable grounds maintenance and superior quality of living - I’ve lived here about 12 years and have experienced consistent service in every aspect of lifestyle!

It is a welcoming community, comprising beautifully maintained amenities.

The staff are incredibly friendly and welcoming! The vast majority of my maintenance requests are addressed within 24 business hours. The communal areas are always clean and well kept. I would recommend the space!

We have been here for four years and can count on the City Place staff to respond in a timely manner to anything that might pop up.

Pleasant surroundings, helpful staff and work staff, and pleasant to deal with, secure residence and so far, nice neighbors.

I have really enjoyed living at City Place! I feel so safe secure and happy being home! My friends and family who visit me also really enjoy and love my apartment! It's a awesome place to live and i am so happy i found this place when i did!

Beautifully maintained, highly professional mgr staff, just perfect in every aspect of lifestyle!

The City Place staff is always so kind and welcoming. This is also reflected in the maintenance staff. I love how quickly maintenance responds to work orders and takes care of the issue quickly. I love it here!

In the dozen or so years in which I’ve lived here, I’ve experience consistently impeccable service from the mgt & staff- I’m so grateful! Diane C

I have enjoyed living at City Place. The staff, neighbors and amenities are all amazing!

I absolutely love living at City Place. The location, amenities both in my apartment and on-site, and management/maintenance are fantastic.

Cityplace has. A highly professional mgt and staff, for which I’ve been so grateful over the last 12 yrs in which I’ve lived here. It provides all of the amenities for a safe environment- security, underground parking and full- time staff , as well as beautifully maintained grounds, pool and lanai with cooking facilities. I find it perfect for a truly Soithern CA living in luxury experience!

City Place is a very comfortable, safe, friendly place to live in!

I love the location, amenities, and my apartment, but the fob system seems to break frequently, and this is a security concern.

The staff and maintenance teams are consistently professional in every/all areas- personal attention to each/ any issue or concern. A great place in which to live, the grounds are meticulously maintained. Im proud to invite friends to this attractive environment!

The place is great and always clean and safe, but If leasing office could listen first a little more and not talk over you when politely expressing a concern or asking a question that would be very helpful. The leasing office also tends to provide somewhat passive aggressive evasive answers instead of helpful direct answers to questions. They often talk over you.

Love the convenient location and amenities at City Place!

Weve lived here for 4 1/2 years and appreciate the staff, facilities, location and maintenance!

City Place is an outstanding facility run by an excellent staff!

Great place to live with wonderful management and considerate tenants.

I enjoyed my home here at city place since we moved in April. Very quiet and soothing place to live.

City Place is a first class place led by first class people. I love it here!

Absolutely stellar place to live because of the amenities, the pristine landscaping, maintenance, and also, safety-underground parking, gated entries, etc. Perfect location for shopping and transportation.

I am generally very happy at City Place. The location is perfect, and I like the features of my apartment and of the complex. I look forward to exploring the amenities further now that they are reopening.

My husband and I went for a tour and decided to rent a two-bedroom apartment at City Place that they told us is going under renovation and the appliances are going to be replaced. Considering everything, we put in the application and during the process were in touch with Ginger, one of the property managers/agents. After we paid for the application, she called and told us that the she just talked to her manager and she was told that the apartment will not go under renovation. She said they decided this morning! But did not give us this information until right after we paid for the application fee. We had other options and one big reason we chose this apartment unit was the new appliances they told us about and the renovation. Now they are just sending us pictures of old "white appliances" in case it is not a deal breaker, not understanding giving us false information and putting us in this situation is itself a big reason to break the deal. Additionally we asked for refunding our application fee, and they cannot even give us straight answer and told us that they have to ask their manager to see if they can refund it. Very disappointing and unprofessional. Very bad experience. As I was typing these, my husband was talking to someone from one other option we had and we found out that we lost that option and it's no longer available. I don't know how I can express our disappointment. Dana gave us the tour at City place. Two main concerns I frankly expressed during the tour was the noise level and the appliances. She was a very pleasant individual, but I'm very disappointed at the wrong information they gave us and the situation they put us in. Please think twice when you visit this place and make sure that the information you receive is accurate. Ginger, after talking to her manager, informed us that they will refund the $45 application fee, but cannot refund $3.5 transaction fee that was added (although we used a debit card the fee was still deducted). After a few days they are still not refunding the application fee and in fact refusing to do so, now claiming they told us about the old appliances during the tour. Absolutely not. I wish they didn’t have to lie to make small money like this. The day after Ginger called me back and tried to convince me that they actually told us that this unit may undergo renovation and that if it doesn't then the price is lower, but if they renovate it the price would be higher. Absolutely false! Luckily we wright every de

We continue to love living at City Place in Pasadena after 4 years! The on site staff is receptive to all our needs, friendly and helpful.

I love living at City Place. Impeccable service, maintenance of grounds and interiors. Ideal location. It's been perfect for me, having lived here for over 10 years, meeting all of my needs.

I have been pretty happy with my time at City Place so far.

The staff and residents are all friendly and kind and the spaces are always well kept and clean. I would recommend city place to anyone!

City Place is extremely well managed and a joy to live in.

I have been living at City Place for almost 2 years now and I am so happy here. The staff is so friendly and I see them working hard to keep the place clean during the pandemic. The area is great too, I love walking my dog around the neighborhood and it’s also within walking distance to Ralph’s and Target.

Incredibly diligent staff! They have been working working with us in so many ways to help us. Really appreciate Jamie and Ginger for their hard work! I love living here!

This premise is alway immaculately maintained, maintenance service timely, efficient & greatly appreciated! Management has always been consistently professional in their helpful way of addressing any issues. Thank you all!!

As a long-term resident of CityPlace, I am grateful for the consistently excellent service the management team provides-in every aspect of my living experience here. I continue to be grateful to all of them.

City Place is an above average complex with great management. The residents here are professional and approachable. This is also a place where you don't have to worry about maintenance issues because the maintenance staff are alway ready and quick. Having hallways open to the outside keeps the halls smelling fresh. We are glad we are here.

We have lived here 3 years and still cant imagine a better fit for us! Great facilities, friendly and competent office and maintenance staff who are always available, well maintained complex!