Civic Lofts

Have a friend who lives there and she slept over at my place because both elevators were out of service. Have been out for over 48 hours and not the first time this has occurred. This property is not accessible to disabled individual in these types of circumstances and is not great for a “premium” apartment

Mediocrity At A High Proce The amount of hidden costs they don’t tell you about is insane. It’s supposed to be a smoke free building but they suck at reinforcing that policy. One of the elevators is always broken. A lot of the residents are loud as heck and don’t clean up after their pets. The staff is nice. David, Zack and Ignacio are wonderful, but they are bound by what the crappy management company will permit. I’m here because it’s convenient and moving is expensive. It’s not a great place but it’s not the worst.

The place is clean. Maintenance is on top of their stuff. Zak was great came in and fixed what I needed the day of my request! The views off the charts!

I’ve lived here for over a year now and I’ve had nothing but a great experience. David at the leasing office is great. Very attentive to needs. Everyone else I’ve came across also has been great

Maintenance Request response is superb Submitted my maintenance request on Sunday and it was completed by midday monday. Very timely and efficient. Also explained why the items had broken and was able to fix it on the spot. Excellent.

Happy to be here! I’ll admit, I read concerning reviews that made me a little anxious. HOWEVER, thanks to both David and Alicia for their continued support and reassurance, they both made this process smooth and simple. Very communicative and helpful team. So happy to be here!

Apartment was flooded recently like MANY others and I can’t seem to get any sort of eta on when I can get back into apartment or when it’ll be fixed. Very disappointed and hard to trust any company without clear and concise communication when life threatening issues strike

Less than a month into my lease and I can say this is not the place that I am proud to call home... Several clear indications and red flags came up before leasing... Such as the unresponsiveness... How I had to call 10 different numbers to get someone in the office... And then the office is not even open when it says it's gonna be... However I decided to lease here anyways and give this place a chance. When I say read the reviews, and take heed please do. My first day in the state I came here and I waited for an hour and there was no one in the leasing office this was two hours before closing I do not believe anyone ever returned. When I told management that I went through this issue they didn't say anything, it was as if they did not care. I came back two days later at the start of my lease term to see the apartment and the property and to finalize any signatures I needed to. I was overlooked and then when I got the attention, I was approached rudely. I asked for a tour of the property, and the male leasing agent who was supposed to be assisting me at that moment aggressively told me quotation mark can't you see I'm busy I don't have time for it. Then he sent me To search for my new apartment by myself, he didn't explain how to get my Wi-Fi set up he didn't explain anything further. Mind you I've only been in a state for a couple of days now... This is not the only issue that I've had unresponsiveness, rudeness from the staff here, but also a month before leasing I was promised they will be a parking space available for me to park my brand new car at once I arrived. The leasing agent asked me if I had a car and told me I could be on the waitlist and that it would be one month, I get here a month later and she said it will be end of July... That's two months after my arrival... I asked her how could they accommodate me or expedite this situation, she told me I will have to pay for parking offsite. I am brand new to this place! I am now paying $250 additional and I have to walk two blocks to a parking garage that is not on site. again they did not care, they did not offer help, they did not offer empathy... today, my key fob will not let me in my apartment. I called the leasing office over a half hour ago, before 6pm as the office hours state. no answer. So I called the emergency maintenance line .. There is no dog park, no car wash port, no parking, no community events.. no kind hearted staff... poor location ... do not move her blindly.

When you think of Civic Lofts, think "Frat house" After living here for a year I can honestly say that other than the killer view in the Sky Lounge, there is nothing "luxury" about Civic lots. Let's star with the unresponsive management. They never return your calls. You have to chase them down for maintenance. After opening a ticket on a broken sink and going down a couple of times to call them out, it still took them a week to get someone over to repair the sink. A WEEK!!! Trash....everywhere. Trash bins go weeks without getting replaced. If you get stuck outside without your keys, good look getting in because they never respond to emergency calls. Very few adult working professionals. The tenant base is way to young which leads to late night parties in said Sky lounge. The doors are supposed to close @10pm but the security guard never kicks anyone out. Parties going 'til 3am on a Thursday, this is unacceptable. The parking is an absolute joke, whomever designed this building must be laughing all the way to the bank and now the management team has failed to repair the garage door which has lead to cars being broken into. The security guard is either falling asleep on the job, doesn't care or is in on it. The building has two elevators, but one is almost always broken. At least the last management team, would try to repair it. This new management appears content with not repairing it. Were going on 2 straight week without a working second elevator. Do not be fooled by the Sky Lounge view, this is not a Luxury complex. If you're a working professional looking for peace and quite. Look elsewhere!

This place sucks so bad it’s unreal. Management is deceitful and disrespectful. Not only that they try to rip you off at every Avenue.

When you get emails from the office letting you know about urinating off your balcony, allowing your dogs to poop on the balcony, smoking and tossing your butts off the balcony, advising people to drive slowly in the garage (doors have been struck by vehicles twice in past year, left broken and unsecured), and not to clog up the trash chutes with a "foam mattress" ,,,,,,well there is a problem! Who has the lack of decency to do any of these things? Tenants! This place could be renamed University of Colorado @ Civic Lofts. One big frat house. You will hear your upstairs neighbors walking as there are wood floors with poor insulation. And dogs rule, barking is so common day and night. If you are 22 years old and can afford the rent, come on by. Older professionals who should be catered to, well we are leaving. Staff turnover(reasons unknown) in the past year is indicative of problems. And finally, the garage is sold out and there is a waiting list for spaces. Of course, the younger tenants and visitors with no respect park anywhere, including your reserved space. Imagine the issues if this building had a pool! Millenials already tear up the sky loft party room.

After 6 months at Civic lofts I’ve learned things are either not what they had seemed or have simply devolved over time. When I first came here, it was very new, the staff was extremely accommodating and I got the impression that Civic wanted to express that they were different…better….unique. With Civic being a new establishment they had a clean slate to create a desirable brand and I would say things were off to a very good start. Fast forward 6 months in to the future and I’m waiting to get out. Where Civic fails most is in the tenants they can’t seem to control. Due to management being seemingly ineffective, powerless at times, and a little defensive, the tenants run the building. I’ve seen changes in staff twice in this short period of time so there is a definitive leadership issue here. What is happening now is a new culture of disrespectful tenants and little repercussions. Here’s what I’ve endured in 6 months time: Vomit and filth in the elevators, vomit over the balcony, chronically overfilled garbage, lack of proper cleaning in the hallways, extremely poor support or enforcement of masks in all areas (including some staff) Syringe caps and beer cans in the stairwells, stolen cars, broken windows, transients walking the hallways that don’t belong here, power outages, heat outages, long repair times with poor communication follow up, repeated damage and issues with parking garage doors, and barking dogs to no end at all times. I don’t know what limitations management is required to follow but the experience remains to be true and the results are facts. In speaking with many tenant in the elevator it’s clear, those that care are now waiting to leave, while those that don’t just keep on. Even a local business I frequent is asking why Civic tenants are “so aggressive”. What this means is that the clientele is changing over time, defining what Civic is and there is little Civic does well enough to impress upon the tenants to make things better. In time, this place has gone from what they describe as “Avant Gard” and “Luxury” to frat house and dive. It is management’s responsibility to create the desired culture and habitat for the tenants to ensure long term stays and not temporary ones, but they are failing. I just don’t think they can keep up. I would've loved to stay here if these things weren't so consistently bad. My unit alone is great, but everything else makes this seem unimportant.

I love living here! I recently moved in and the staff made it a very warm welcome! I really appreciated all the goodies abs guidance that civic offered. Would recommend! Great space in the apartment too!

Love this place. My apartment is perfect for me, great staff, any maintenance issues are quickly resolved, they work hard to keep the building secure and clean and safe (and succeed at it). - Arlis Mongold

We love living here! We have an incredible unit, great view of the city (art museum, skyline, and mountains. We moved here blindly and love our neighborhood and building, but the best part is the leasing office- Terran is amazing and always makes sure things are going well for us! The building is also very secure, and we’ve never felt unsafe or susceptible to crime. A little pricy, but worth it