Claro Court

Ive complained in person and thro the service part of our 'app' we have access too. About how there is never hot water, as an adult i would deal i guess but i have an almost 2 yr old. We have to boil 4-5+ things of water just for her to have WARM water for her bath. Roaches Ive have requested pest control 4 times and ive lived here for 3 months and our front door doesnt seal properly on the bottom so there is constantly a draft, like the door has been kicked in before nothing has been done. Added uilities to our bill when we were told that was already added, it went up almost a whole 70$ more than normal. Not to mention (this isnt the offices fault but who they use) to pay online it cost an extra 25$, which is a lot. i understand 3-5$ more but a WHOLE 25$? to pay my rent online? Ive been speaking to my boyfriend about breaking the lease multiple times because of how bad this is. With how much you pay for rent and how they 'tried' to make it look so nice.Its just not. We chose this place because the convence they add a washer and dryer in the apartment for you and it was still fairly 'cheap' for the prices around this area.

I really hate being negative and leaving bad reviews, but I just have to say something here. Please DO NOT live here! The front desk people are super kind, but that doesn’t make up for the terrible quality of this place. There is never any hot water for me to use, particularly in the evenings and mornings. They use a shared boiler system here for the entire apartment, and since I live on the third floor, I just don’t get hot water if others are using it. Of course, I was never informed of any of this before moving here (there are several unpleasant things I wasn’t informed of before signing my lease, but I don’t want this review to be too long) I literally go days without showering most times; I’m extremely stressed by this place! After leaving more than 5 maintenance requests and contacting code compliance, they’ve come to the conclusion that there’s nothing that can be done. Couple that with all the added “utility” bills they add on to my rent (which they explicitly told me before signing were already included in the rent), the amenities advertised on their website that turned out to not be included, this place is just so sketchy and I really regret moving here. If you can help it, I’d highly advise to look elsewhere. I’m just counting the days till my lease ends so I can flee from this place!

In my experience as a resident AND leasing agent here at this property I would tell anyone to live under a bridge before leasing here or with Paul’s corp. This property is run down with roaches EVERYWHERE. Some of the buildings had rodents residents were complaining about. Holes in walls behind fridges were mounds of roaches were coming into a an occupied unit where someone stayed. This Managment company is NOT for residents. The property manager changed FOUR times in the span of 8 months. The renovations they claim to have done are cheap and poorly finished and rushed! Oh and those washers and dryers aren’t full sized so don’t get behind on laundry and only certain units have new washers/dryers the rest are old and look disgusting on the outside and inside. These apartments are a rip off and a scam. The leasing office staff from the assistant Down to the leasing and whatever next property manager are rude and inconsistent. They had people staying here that did not have a lease signed between the Managment company, or the tenant that they were wrongfully trying to evict. I hate I ever leased to anyone here at the property I didn’t know how extremely run down it was until I was offered a position in the leasing office. I wasn’t one to keep quiet about the things I seen and the foul play taking place, and because I too was a resident at the time of employment I felt whole heartedly what some of these Residents dealt with. These apartments were initially made for senior citizens only. Even the largest one bed available is still extremely small. Please save yourself the heartache, headache, and legal fee money and lease elsewhere. Paul’s corp is a HORRIBLE Managment company.

Office screens calls and won’t pick up for residents they don’t want to talk to. Very hard to get a hold of. Also now running a super shady towing rule and cars are getting towed left and right for no reason.

It so sucks I have to write this review as up to this point my stay has been amazing, but I had both my car and truck towed for no reason. Both of them were registered to the apartment and both were towed on different days for no registration. I had to pay 170 dollars to get my car out, and had to drive and get my truck out. Both the apartment complex and tow company have admitted they are in the wrong, yet neither of them would provide a solution besides "I'm sorry that happened". I am out of pocket 170 dollars for something I did not do. This is very shady and unprofessional.

First off, the previous comment was correct but I will give a 2 star for poor communication. My apartment was delayed too and parts of it dented with brown trims around the floor perimeter. Besides that, they keep the apartment clean on the outside, the upgraded units look better even though they do not complete the upgrade neatly, and landscaping is done every week. Secondly, why is the Utility bill for a one bedroom apartment $88 for last month and $111 for this month? What will it be for the upcoming months? This is only my 3rd month here. I asked the leasing office and was told the Utility bill comes from the City of Dallas and there is a leak. 1. Are the residents responsible for the leak? 2. Are the residents being charged more than they should be paying? 3. Should this be reported as Fraud, Waste, and Abuse? I asked the question about the Utility bill on the resident/community wall and Claro Court Apartments did not post my comments on the wall. They went ahead to disable the feature that sends daily email updates of what was posted on the Community wall. My questions have not been answered and I want to hear from the community about this. The Utility statement from RealPage clearly states “This bill is not from Atmos energy or City of Dallas TX”.

If you want to live in Hell then be my guest , unprofessional, parking is non existent! Staff is horrible liars , nothing gets done !

I’ve lived here for 2 years been through management changes and for the most part the office staff has been great!!! Gayle in the office has worked hard to make sure this community is a safe place to live

I have stayed in this community for years love the staff especially the assistant managers and lease agents. They work with you and accommodate you to your liking..

I wish i could Give zero stars!!! Since these apartments changed management, it’s been horrible!! Would NEVER recommend any one call this home! People are moving out left and right! The office staff temps” are a JOKE! They show no concern for residence what so ever. Never had a problem with pest until now which indicates they are not keeping up with the apartments anymore. I put A work order in 3 days ago for a light bulb something so simple but yet has not been done. Office staff is the absolute worst , they can’t even tell you when it’s going to be completed. The staff ”temps” are unprofessional and has no idea what they are doing! Please reconsider moving into this place. I’m not one to write a bad review but this is just ridiculous!!! Aspire woodmeadow is not a place to call home.

I’ve been here nearly 3 years and I enjoy staying here but in the last past month I guess they have change management and you can clearly tell you see trash all in the apartments, the pool is dirty, people are now staying in the pool at 3 AM in the morning , and you can just tell that the property is not taken care of anymore the people that work in the office don’t care and I don’t care if they New ..change has to happen but at least the old management team took care of the apartments.. you can just tell it’s a change and now I’m looking to move somewhere else I don’t think I’ll be renewing my lease again this year ... becoming too Hood for me and I’m from the hood . Oh and let’s not forget you have to wait on Maintenance all day.... and on top of the people are all leaving the trash outside the door for a week when the trashcan is downstairs u pass it everyday going to your car.. I just can’t I don’t enjoy staying here anymore....

My name is Robert i have been here since 2011 and this a lovely place to stay very quite great staff george mrya april they are a blessing very helpful i love them all i havent found a better place yet no saying its not but to my knowledge this is a great home and a blessing to anyone thts looking for a new start in life im hope to stay another 5 wth them if they keep this staff they are ?? great God bless them all and many blessings to them keep up the great wrk

At this complex sux. The girl in the office flat lied to me today and the moronic property manager turned down 2 weeks worth of what amounted to free rent because he would not lease me an apartment until my current lease was up. Idiots and liers in the office make this a complex anyone that is not desperate should avoid like ebola

This property is good for people looking for a new start. If you are new to the city, have poor or no credit, or first time renter this apartment complex is a good place to start. The management team is reasonable and accessible. Plus this is an one bedroom apartment community.