Cliffside Apartments

Mold, leaking ceiling, unresponsive staff, fleas, and breaking appliances. The reviews on here are clearly written by the property management company. Will never rent from NBM again.

Spencer the assistant manager and Rebecca the Leasing Consultant I would like to compliment them on their efficiency and their outgoing personalities when dealing with residents such as myself. They are quickly responsive and beyond helpful with normal requirements. Cliffside allows pets and encourages residents to pick up after their pets. During the winter time the plowing is sufficient. In this more demanding time, they are up to job! Over all Cliffside is better supervised than other establishments in the area.

I looked extensively for apartments in the area, and elsewhere, and Cliffside was the only apartments I came across that made me feel welcome and at home. I genuinely enjoyed living there because of management’s hospitality and outgoing nature. We were always alerted in a timely manner about things (e.g. about moving cars for plowing snow) and every effort was made to accommodate the tenants any time staff needed to enter apartments for maintenance and/or big projects (e.g. new electric meters, new thermostats, etc...). The property manager was honestly one of the nicest and most friendly people I have ever met—qualities you would expect in someone in such a position but are actually rare to find in real life. She went out of her way to arrange community get togethers (e.g. pizza parties) and was always looking for ways to improve life for residents there. While I did have an issue with maintenance once, that was really the only time I had problems—any work order I placed was dealt with next day, if not day of. I loved living there, so much so chose to renew my initial lease and then moved to a larger apartment in an adjacent building. The apartments had everything I needed and more, and were always cleaned thoroughly when I moved in. I have only just now moved because I had to move out-of-state for my job—had I remained in the area, I would have renewed my lease without a second thought.