Communities of Bent Tree

Outstanding customer service! Great communication and attention to details!!! Rapid attention to requests and fixed issues promptly Safe environment

The apartment could do a better job of informing residents of maintenance in the parking lot that affects their parking. Overall a nice place to live

I have lived here 3 years (April 2025)—Bent Tree Oaks. I love the area. My neighbors are great. The staff is great, always kind and helpful. The lawn is always kept up: I’m a nature lover. I love the parks nearby. The apartment is just the right size for me. I work close by and can walk to work. Overall, Communities of Bent Tree is a great place to live. I ALWAYS feel safe.

The area is peaceful and relatively quiet. Neighbors are nice and considerate. The up keep of the grounds are very well taken care of. Management is very friendly.

I have lived in the community since 2017 and service requests get completed quickly. Front office staff is friendly and any issues get resolved fast. I love living here.

Not only is the location awesome - but the staff is amazing! I wished that apartments had options to own similar to townhomes and duplex due to the higher cost of down payments - it's really difficult now -- to locate quality living with neighbors that become family.

When you renew your lease, I’d love to see some cool perks. Ideas include free carpet cleaning, air duct cleaning, gift bags, and even discounts on next month’s rent. What do you think?

It’s been great living here the neighbors are very nice and friendly the staff is very good and courteous with great hospitality and customer service. Over all a great experience here.

Mucha tranquilidad en el vecindario, y los departamentos son amplios. Adoro las actividades y celebraciones especiales en el leasing center.

Apartamentos bastante cómodos. En lo general un buen ambiente para vivir. Los apartamentos están en excelentes condiciones y prestan un servicio rápido y bueno en el mantenimiento general. Hacen un gran trabajo en el cuidado de las áreas comunes. Las chicas de la administración soy muy amables. En mi caso me atendió Elizabeth. Siempre muy cordial y atenta a todas las inquietudes mías y de mi familia. Siempre dispuesta a ayudarnos en cualquier necesidad. Excelente trabajo!! ????

Been to this apartment for 2 years and I love it. I would recommend it to anyone who wants or is looking for a good place. Ladies at offfice are always ready to help on anything you need.

I have been asking for my tub to be resurface for 4 months and still nothing. The property is going down since I move in. In the brooks theirs not enough parking we have other company trucks not parking in the vistor.

Been great. Great staff and location. No bug issues or noise problems. Problems get solved fast and the apartment is nice. They always have events going on at office which is nice

It’s been a pleasure living here for 5 years everyone in the office is great and helpful.The property is nice the only thing I don’t like is parking because the neighbors have so many cars, and they make a lot of noise but other thank that it’s cool. I mean it’s not granite countertops and backsplashes but it’s a home if you make it feel like one

This is my first apartment and I am blessed to be here. The office staff is very nice and helpful. And I love how they have stuff available for my children in office time to time.

My experience living here has been great. I've been here for almost 3 years now and I've only had one minor issue. The maintenance staff is quick and professional. Rent prices a little high, but it's high everywhere. It's a good price for the location. For apartment living, I really enjoyed being here.

Been in this complex for more than 4 years and never had a problem with them .Maintenance usually comes right away after putting a request .

Decent management but outdated unit. Moving in the apt was falling apart. After living here for over a year, there has been a lot of issues with basic necessities like plumbing, water pressure, and heat in the winter.

My experience here as a resident, that Jessica is super friendly, very knowledgeable, listens to you when you call her or speak with her in person. The complex is clean and the neighbors are friendly and are willing to help, I would recommend living here.

I have loved living here. It's quiet for the most part, which is what I was looking for. I know my neighbors and do feel safe. Having new office personnel was a bit challenging but I can't complain. We worked things out and that makes me happy. Look forward to the new things to come.

Me siento a gusto en la propiedad, mantienen los espacios siempre limpios y dan soluciones rápidas ante cualquier imprevisto presentado en las unidades

It’s a quiet, safe, and mostly well-kept complex. However, the apartments are older and the foundation will need repairing soon. In my own unit there are several cracks along the walls. Maintenance is friendly and quick to respond although sometimes they don’t necessarily fix the issue the first time and will have to be called out a few times or be reminded of a part they said they’d bring back but then never did. The front office staff is friendly and outwardly helpful but you will have to follow up with them regularly for any sort help beyond initial communication which can be frustrating. The office manager is exceptional, though, and quick to resolve issues. The location is central to everything and right off the toll. I do think cost vs value isn’t the best but again, the location is central so that’s what you’re paying for. The apartment themselves are older and outdated and appliances aren’t what you would see in similar units at a lesser price in the surrounding area.

Everything and the staff are amazing. The move I process was so easy and smooth when I first started living there the staff are caring and amazing to communicate with

So far it has been a very delightful experience . The community is very nice and quiet. The office staff are very helpful. I am very happy that I may have been tree community in my home

I lived here for 4years great place peaceful close to great restaurants and also close to other great cities like frisco the colony ,also a few blocks from north dallas tollway that will take you to all those great cities including downtown dallas .

Floors are wavy and thin. The first unit I moved in had mold and roof leak. My current unit had several cases where the ac unit leaked all over the restroom

Siempre he estado muy bien, solo he tenido problemas con fumadores que se me mete para mi casa muchas gracias por todo, espero poder tener respuestas de las incomodidades

This is a great place to live. It is calm and very close to different types of entertainment, dining options and groceries. We have been living here for a year without any problems, we have used the community facilities like the tennis courts and pools, they are always clean and ready for use. Parking is easy and always available. We have not had any problems with plagues or filtration.

The building maintenance seems a bit stretched thin so a lot of issues we have just had to figure out ourselves, and the buildings are older so that comes with its own challenges.

Bent Tree has been good so far in terms of their website and the unit doesn’t have any issues, and the property is maintained. The only issue thus far has been trying to get anybody to assist or even respond to any inquiries I’ve made in person, through email, and through the phone. I have not received a single response to any communication I’ve attempted to have with the personnel here.

The Communities of Bent Tree are a great place to live. The maintenance team is always on time for any issue and preventive maintenance. The staff is reliable and friendly. Don't be fooled because it's not one of those swanky, small, high rise complexes. These apartments are well maintained, upgraded, and most of all spacious. They feel like home and not a hotel.

¡De verdad que es muy buena! Muy tranquilo muy seguro no se tiene ningún tipo de problema siempre está limpio y en muy buenas condiciones!!!

Me gusta vivir aquí todo es tranquilo los de mantenimiento son muy amables los de la oficina está muy atento en todo y me gustaría recomendarlo

I love the staff! Everyone is so supportive and understanding! The property is well kept, clean and quiet. Maintenance address work items quickly.

The grounds are decently kept and spacious. The cost is higher than the quality of the units, but they were easy to work with when signing the lease. Pet friendly and responsive when it comes to maintenance requests.

I have lived here since 2018, and it has been the best property. I have mo complaints, and staff always very helpful and friendly. I would recommend this property to anyone who is looking for a peaceful place to live.

This community is not worth it. If you do not have your own laundry don't come. They only have 2 washers and dryers in the laundry room. You can't access the mail room after 5pm. Maintenance don't k own what they are doing. They don't clean air vents. There are wires and metal that will trip you while walking the community. People don't pick up their dog poop. And the excuses they give are ridiculous.

When I moved in great but after 6 months they decided to install the prison lights that shines through blackout curtains. For over 2 weeks we had no hot water and only after so many calls they decided to open up vacant units to shower during business hours only, SMH. I called back in June about my patio windows leaking when it rains, well guess what they still leak and have yet to be fixed after asking multiple times. Water in bathroom sink smells like raw sewage and most of the time no hot water on top of having to let it run for 20 minutes or longer just to get warm. The allocated water bill is a joke when you must run water that long to get warm. This is one of the worst experiences I have had with apartments. Try for yourself but dint say I didn’t warn you.

Not as nice as it seems, apartments does not look like these pictures! They do not fix things and do not care about your safety. There is no parking no gym no nothing much nicer apts in this area for cheaper

Do not. I repeat do NOT move here. The crime rate is so high. My motorcycle was stolen. My car has been broken into twice. And a little old 80 year old lady in a wheel chair was murdered in broad daylight last night right outside my apartment door. In a matter of one year! I can only imagine what the other residents have experienced. The staff doesn’t care about tenant safety at all. I see drug addicts wandering the parking lots like zombies during the day when everyone is away at work. Move here at your own risk.

when i moved in 3 years ago i was not sure how things would go. after 3 years and signing a 4th lease i can say this is a great place with amazing staff. i was worried about security with no gates but i myself have not had any issues at all. anytime i needed a service call the staff and workers have always been prompt,got the job taken care of and never had a single issue with the maintenance team. the new management team has made some beautiful upgrades in the last 6months (new roofing,new windows,and new landscaping). if a person in the office cannot answer my question,they have the manager contact me and she does in a timely manor. i am looking forward to being here until i can purchase my house. i am only a few blocks from everything. moving here was the best decision i could have made.

I live at the Fountains Apts. I blessed up on this community in a mad rush relocating. 100% blessing!! The staff is all EXTREMELY friendly and really enjoyable personalities. I've found them to be very responsive to any maintenance issue and reasonable in repair times. The rent is fair and the location solid. Its a VERY kid & dog friendly complex with a tight knit neighborhood community. The complex was purchased under new management just a couple months ago and since then have by making repairs EVERYWHERE (replaced all windows, pools, roof etc.) like they're possessed with greatness in details (definitely a virtue!!). I cannot speak on the other complexes surrounding this one however I can 100% say Fountains is FANTASTIC and the employees are now people I call friends (and hotties ;-)

Listen I have lived here 3 years and before August I was thinking about moving. Then September rolls around and they are making this placentury amazing. They seem to be moving along quickly. The girls in the office are so sweet! I recommend this place to everyone.

Constant construction, nails in the parking lot. Grass is infested with fleas and they don't treat it. My dog gets them even with medication. Lots of random people walk thru from bus stops... And then they always want to raise rent.

Contestant construction. An endless number of broken cars litter the parking lot. An insane amount of foot traffic from people traveling from one bus stop to another. Car getting broken into on a regular basis. One of the dirtiest pools I have ever seen. Gross! Stay away!

So happy I found this place! I moved in a month ago and I love it. They just finished installing my new windows. Also just finished the new roofing on my building. I can't wait for the dog park to be opened from my little baby girl. The office staff is friendly and professional. I can't recommend enough.

This is a wonderfol place for live, because I have the addison town near en we can walk to do exercise. the common areas are clean. the staff always help as in the damage of the aparmet. I feeling happy and relaxing live here.

I have lived at Bent Tree Brook for 2 years. It's an older complex but offers upgraded appliances and large floor plans. The office staff is friendly and work orders done promptly.

The individual apartments are nice. Dark espresso colored wood throughout, black/steel appliances & spacious floorplans. The problems are I have experienced staff that are unavailable when needed and difficult to get answers after move-in. They are wonderful until you have a problem... The manager is always unavailable or out and the tone changes from one of concern to being short and unconcerned.