Copper Cove Estates

I've lived here about a year now with my brother, and after seeing the negative reviews, I felt people needed to see the positives too. I LOVE coming home to my apartment, having our own separate bathrooms and our own laundry (With a split floor layout) are my favorite things. My brother is very tall, the vaulted ceilings were a HUGE win. A year went by so quickly, and we've never had to ask maintenance for anything because everything here was so well kept and still so new. Neighbors are very friendly in our experience, we've never had to deal with tons of noise. John helped us with information and the lease when we moved in, and made sure it was ready to go the day we moved, and he let us know to call if we needed anything. We love where we live, and I hope we stay a long time!

I called management for help and never got it. I called their corporate office and left voicemails for every line I could reach for help from upper management and never received any calls back. I even mailed a typed letter to management and the corporate office stating my complaints including Wisconsin renter rights and the hazards of breathing in cigarette smile and my mail was ignored. There was cigarette smoke in my apartment everyday until I moved out. I stated in my letter that I would have to move out if I did not receive help. After no response, no empathy, no communication, and I was told I never asked if it was a building that allowed smoking as if it was my fault that their walls and vents did not prevent smoke from moving into my apartment. I moved out and they immediately found someone else to move in yet they tried to charge me thousands of dollars even though they had someone else paying rent there and they refused to do their job which caused me to move out. Take responsibility for your actions and stop arguing and defending your poor management. When there is an emergency you can call tenants on the phone and not invade their privacy by pounding on the door at 5am or in the evening when I am in the shower or bathroom. You have no right to infringe on privacy and must call before approaching someone's home. You have no right to disturb someone daily because you neglect to fix your pipes to save money. Renters have rights and deserve respect like every other person. You prey on vulnerable people for money and abuse the system to profit in this capitalist broken housing system. There has never been an apology or any regard for my rights and humanity. Shame on you for trying to charge money for no reason. Shame on you for ignoring your tenant. Learn how to do your job.

Neighbor's cigarette smoke gathers upstairs in the walkin closet making your clothes smell like smoke. Managers are rude and knock on your door at 6am for any reason. They don't care about your comfort for a home. They only care about their money. They rented my apartment to a new tenant after I moved out and still tried to charge me money while someone was paying rent. Terrible experience, worst experience with a landlord in my 20 years of renting. I do not recommend this place, it's sad because the apartment is beautiful with a garage. They just don't know how to manage the property. They would rather try to ruin someone's credit history than have basic customer service and humanity.