Coppertree

If you are looking for a cheap place with a great location these apartmets are great. Management was great an never had a problem with them until I moved out. I lived there for for four years and it worked for me as I was out of town most of the time. But if you want to move there be ready for....... 2.- Washing machines are always broken and when they work the card machine to load money is broken. So you have to go and charge your card to another buiding complex 2 blocks away. 3.- Never leave your cloths unatended for a single minute or you cloths will be stolen. YES, THE WHOLE LOAD OF LAUNDY STOLEN. It did happened to me. So I just started doing my laundry somewhere else. 4.- Making a payment online will cost you an EXTRA $15!!! like they were Ticketmaster. So get your check book out (who uses checks now?!!!) or wait in line at a convinience store to pay your rent and waste your time there. 5.-The parking is horrible. There is not enough parkig and if you get there late at night you will have to park on the street where cars get vandalised. Theres a lot og wholes which they are trying to patch out. 6.-As other reviwes say, they tow your car if you park too close to a line. Paking is not very well marked and in some areas the parking spots are extremely narrow you cant get in/out from your car. So for that reason I got my car towed. 7.- Homeless wondering the parkig at night and breaking and stealing the mail boxes. Yes, mail was stolen several times. 8.- They dont give maintance to the pool so you cant use it.Travis County closed it for over a year for it unsanitary conditions. 9.-When I moved in the carpet was already old, stanined and dirty. I cleaned it as much as I could. I even asked them to send some cleaners or replace it but they told me they could not do it unless they apartment was vacant. So now that I moved out they are charging me a ridiculus amount for a carpert that was already old and tjat is considered wear and tear. That carpet was who knows how old. 10.- When I tried to moved out they would not returned the calls or provide my information to the new place I was aplyig for, suspicius. I had to go and request all my info in person. I was a really good tenant and always pay on time, sometimes even ahead of time.

I've had a terrible experience living here. There seems to be no customer service from management, if I have an issue I have to be sure to stay on top of getting it resolved. I had a leak in my ceiling go on resolved for over a week - staining my bath tub with rust. My electricity bill throughout the summer was consistently $150+ even though I don't bring my thermostat below 75 degrees, and come to find out that all of the AC units are from 1995. Let me repeat, ALL OF THE AC UNITS DATE BACK TO 1995. I have bugs on the third floor, roaches, and the exterminator has came to my apartment three times now - still no resolve. I've been trying to get him to come back again, but management here doesn't know the next time he's going to make an appearance and won't answer me about whether or not I can hire someone on my own to fix the issue. Parking is terrible. Visitor spots are few and far between, if you have visitors tell them they're going to have to park on the street and walk into the complex. For residents, if you don't spend the extra money per month on a reserved spot, parking spots are extremely tight and far from your building. I've had two dings on my car this lease. It's a cheap apartment with cheap management. Not resigning and would recommend literally any other apartment on Riverside, you'll have better luck.

overall the apartments are good but a little to small with out dated appliances which made my electric bill extremely high.