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Monthly Rent
$1,299 - $2,108
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Bedrooms
1 - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
608 - 1,260 sq ft
Pricing & Floor Plans
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Unit 381price $1,299square feet 608availibility Now
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Unit 383price $1,299square feet 608availibility Now
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Unit 185price $1,323square feet 608availibility Now
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Unit 168price $1,319square feet 688availibility Now
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Unit 162price $1,342square feet 688availibility Now
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Unit 264price $1,376square feet 688availibility Jan 18, 2025
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Unit 156price $1,334square feet 748availibility Now
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Unit 321price $1,334square feet 748availibility Now
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Unit 446price $1,392square feet 748availibility Now
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Unit 171price $1,456square feet 662availibility Dec 28
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Unit 365price $1,406square feet 662availibility Jan 11, 2025
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Unit 348price $1,406square feet 662availibility Jan 22, 2025
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Unit 322price $1,828square feet 982availibility Now
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Unit 424price $1,828square feet 982availibility Now
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Unit 522price $1,883square feet 982availibility Dec 28
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Unit 177price $1,908square feet 979availibility Dec 28
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Unit 154price $1,908square feet 979availibility Jan 22, 2025
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Unit 359price $1,968square feet 994availibility Mar 6, 2025
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Unit 381price $1,299square feet 608availibility Now
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Unit 383price $1,299square feet 608availibility Now
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Unit 185price $1,323square feet 608availibility Now
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Unit 168price $1,319square feet 688availibility Now
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Unit 162price $1,342square feet 688availibility Now
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Unit 264price $1,376square feet 688availibility Jan 18, 2025
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Unit 156price $1,334square feet 748availibility Now
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Unit 321price $1,334square feet 748availibility Now
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Unit 446price $1,392square feet 748availibility Now
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Unit 171price $1,456square feet 662availibility Dec 28
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Unit 365price $1,406square feet 662availibility Jan 11, 2025
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Unit 348price $1,406square feet 662availibility Jan 22, 2025
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Unit 322price $1,828square feet 982availibility Now
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Unit 424price $1,828square feet 982availibility Now
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Unit 522price $1,883square feet 982availibility Dec 28
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Unit 177price $1,908square feet 979availibility Dec 28
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Unit 154price $1,908square feet 979availibility Jan 22, 2025
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Unit 359price $1,968square feet 994availibility Mar 6, 2025
Select a unit to view pricing & availability
About Cortland Arboretum
With direct access to The Arboretum and The Domain popular shopping, dining, and entertainment spots, our community offers a luxury lifestyle with all the fun of North Austin, TX – near the heart of the city. Upscale features like smart thermostats, granite countertops, and stainless steel appliances will make you proud to call any of our spacious one, two, and three-bedroom apartments home. Convenience to major thoroughfares and Silicon Hills employers make your everyday commute a breeze. And when you’re considering your weekend (or weeknight) plans, you have plenty of options nearby. Bike over to Gateway Shopping Centers for a quick bite or grocery run, or explore The Domain – Austin’s premier shopping and entertainment district. Then, head into Downtown Austin for a concert or night on the town with friends. Make sure to also check out our sister communities nearby: Paseo at Bee Cave, Cortland Bluff Springs, Cortland Onion Creek, and Cortland Southpark Terrace.
Cortland Arboretum is an apartment community located in Travis County and the 78759 ZIP Code. This area is served by the Austin Independent attendance zone.
Unique Features
- Above Cabinet Lighting
- Discounted Housekeeping Services Offered
- Elevators
- Newly Renovated Apartment Homes
- Walk-in, Glass-door Showers
- In-Home Washer/Dryer
- Outdoor Resident Lounge
- Planned Resident Social Events
- Under Cabinet Lighting
- Walkability to Gateway Shopping Center
- Wood-Style Flooring
- Barbecue Grills
- Leash-Free Bark Park
- Granite Or Quartz Countertops
- Package Lockers
- Cortland Live Easy Guarantees
- Indoor/Outdoor Lounge and Workspace
- Undermount Sink With Gooseneck Faucet
Community Amenities
Pool
Fitness Center
Elevator
Clubhouse
Controlled Access
Business Center
Grill
Gated
Property Services
- Package Service
- Wi-Fi
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Play Area
Shared Community
- Elevator
- Business Center
- Clubhouse
- Lounge
- Multi Use Room
- Storage Space
- Disposal Chutes
- Walk-Up
Fitness & Recreation
- Fitness Center
- Pool
- Walking/Biking Trails
- Gameroom
Outdoor Features
- Gated
- Fenced Lot
- Sundeck
- Cabana
- Courtyard
- Grill
- Picnic Area
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Island Kitchen
Granite Countertops
Highlights
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Trash Compactor
- Storage Space
- Double Vanities
- Tub/Shower
- Framed Mirrors
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Quartz Countertops
Model Details
- Hardwood Floors
- Carpet
- Vinyl Flooring
- Dining Room
- Family Room
- Views
- Walk-In Closets
- Linen Closet
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Porch
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$150
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Application Fee$65
- Dogs Allowed
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Monthly pet rent$35
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One time Fee$600
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Weight limit75 lb
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Pet Limit2
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Restrictions:We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed
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Comments:We welcome 2 pets per apartment home. There is a $400 pet fee for one pet, and $600 for two pets. Pet rent is $25 per month for the first pet and $35 for two pets.
- Cats Allowed
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Monthly pet rent$35
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One time Fee$600
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Weight limit75 lb
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Pet Limit2
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Restrictions:We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed
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Comments:We welcome 2 pets per apartment home. There is a $400 pet fee for one pet, and $600 for two pets. Pet rent is $25 per month for the first pet and $35 for two pets.
- Parking
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Surface Lot--1 Max
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GarageParking Garage Onsite. Please call for complete parking information.--
Details
Lease Options
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Available months 3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18
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Short term lease
Property Information
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Built in 2015
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330 units/4 stories
- Package Service
- Wi-Fi
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Play Area
- Elevator
- Business Center
- Clubhouse
- Lounge
- Multi Use Room
- Storage Space
- Disposal Chutes
- Walk-Up
- Gated
- Fenced Lot
- Sundeck
- Cabana
- Courtyard
- Grill
- Picnic Area
- Dog Park
- Fitness Center
- Pool
- Walking/Biking Trails
- Gameroom
- Above Cabinet Lighting
- Discounted Housekeeping Services Offered
- Elevators
- Newly Renovated Apartment Homes
- Walk-in, Glass-door Showers
- In-Home Washer/Dryer
- Outdoor Resident Lounge
- Planned Resident Social Events
- Under Cabinet Lighting
- Walkability to Gateway Shopping Center
- Wood-Style Flooring
- Barbecue Grills
- Leash-Free Bark Park
- Granite Or Quartz Countertops
- Package Lockers
- Cortland Live Easy Guarantees
- Indoor/Outdoor Lounge and Workspace
- Undermount Sink With Gooseneck Faucet
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Trash Compactor
- Storage Space
- Double Vanities
- Tub/Shower
- Framed Mirrors
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Quartz Countertops
- Hardwood Floors
- Carpet
- Vinyl Flooring
- Dining Room
- Family Room
- Views
- Walk-In Closets
- Linen Closet
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Porch
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
If you love to shop, you’ll love living in Arboretum. At the heart of this neighborhood, you’ll find The Arboretum, a popular shopping destination located off Highway 183 in north Austin. In addition to popular shops like Pier 1, Talbots, and Trader Joe’s, this shopping area contains a variety of restaurants like BRIO Tuscan Grille, Estancia Brazilian Steakhouse, Z’Tejas, and Eddie V’s Prime Seafood. Directly across the highway, Gateway Shopping Center provides even more options, including a Sam’s Club and a Whole Foods Market. Other nearby shopping includes the upscale outdoor mall the Domain and the Shops at Arbor Walk.
Arboretum is next door to JJ Pickle Research Campus of the University of Texas at Austin and Austin Community College Northridge Campus, making this an excellent option for students and faculty. Residents can hop on the Mopac Expressway or I-35 to quickly reach Downtown Austin, only about eight miles south.
Learn more about living in Arboretum| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 8 min | 3.4 mi | |
| Drive: | 13 min | 9.1 mi | |
| Drive: | 14 min | 9.6 mi | |
| Drive: | 18 min | 11.3 mi |
Property Ratings at Cortland Arboretum
I have been without A/c or heat for 3 weeks going on 4. It’s been 80 degrees for the majority of the time in my apartment and I have reached out to the office many time and have documented each time. I have been told repeatedly “I don’t know” or “ I didn’t know” by management and maintenance team. If you plan on moving to this building make sure that the A/c and heat are up to date because this is not ok.
Great experience! They have a wonderful and communicative leasing office. The complex is in a great area, the space is quiet, and the property is kept very clean. So glad to be living here!
Property Manager at Cortland Arboretum, Responded To This Review
Hi, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Arboretum
Price is on the higher end for apartments in the Gateway and Arboretum area. Which would be understandable if there were consistent high end amenities, cleanliness, and safety. Unfortunately, vehicle break ins are much too frequent in the gated and covered parking garage. The management refuses to cooperate with the police on such crimes.
Best move in experience!! Residents are nice. Went to Happy Hour and it was nice hanging out in clubhouse after hours!!
Property Manager at Cortland Arboretum, Responded To This Review
Hi there, Thank you for sharing your feedback with us. We are so happy to hear you had a great move-in experience and that you enjoyed the happy hour! We love hosting resident events, so we hope to see you at the next one! -Your team at Cortland Arboretum
Property Manager at Cortland Arboretum, Responded To This Review
Hi, we are so happy to hear that you had a great time at our resident event and look forward to seeing you at our next one. - Your team at Cortland Arboretum
Move-in process was efficient. Staff is exceedingly courteous, friendly and attentive. The complex is very well maintained, wonderful amenities, quiet, great location. Apartment is beautiful and modern.
All service requests are ignored and lived months without working washer. Sink has been broken upon move in 3 months ago.
This location is near Target, Costco, Sams, The Domain, Lupes Tortilla, Bj's, and A LOT More. I am hoping I get a job here so that I can move in. The staff was inviting and The property was clean.
Property Manager at Cortland Arboretum, Responded To This Review
Hi, thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at arboretum@cortland.com if you ever need anything at all. - Your team at Cortland Arboretum
Newly renovated interiors, green belt views, awesome amenities. The staff are friendly and helpful, especially the manager Robbie. Highly recommend!
Property Manager at Cortland Arboretum, Responded To This Review
Hi, thank you so much for taking the time to share your feedback with us! We're always here for you if you need anything at all. - Your team at Cortland Arboretum
Love how close this community is to Sam's Club, and shopping. They have the Arbor Walk shopping center very close by and good restaurants. Close to 183 amd Mopac. The manager is AMAZING and the office team is extremely responsive and caring.
Property Manager at Cortland Arboretum, Responded To This Review
Hello, Thank you so much for taking the time to leave us a review! We truly appreciate your feedback. We're thrilled to hear that you find the location amazing – it's definitely one of the top reasons why our residents love leasing here. Your kind words mean a lot to us! Sincerely, Your Cortland Arboretum team
Living at Cortland has been my best apartment experience by far. It's everything you would want in an apartment community.
Property Manager at Cortland Arboretum, Responded To This Review
We know you have many choices in where to live and we are happy that you have chosen Cortland Arboretum as your home. Please feel free to reach out to us at arboretum@cortland.com if you ever need anything at all. - Your team at Cortland Arboretum
Courtland living is amazing and Courtland business people are great!!!
Property Manager at Cortland Arboretum, Responded To This Review
Hi, thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Arboretum
Cortland Arboretum has an amazing leasing team and management. They’re attentive, easily reached through email, and typically replies within 2-24hrs. Service requests are actioned quickly. Apartment is quiet, clean, and modern. Recreation area has a pingpong and billiard table. Public spaces are elegantly designed with contemporary furniture and art. Gym is well equipped with chilled face towels. Pool is surrounded by stylish loungers and a bbq. The apartment’s location is top-notch. Essentials and entertainment (groceries, restaurants, cinema, etc.) are within 5-10 min walk or drive. As a new comer in Austin, moving here was the best decision we made.
Property Manager at Cortland Arboretum, Responded To This Review
Hello, we know you have many choices in where to live and we are happy that you have chosen Cortland Arboretum as your home. Please feel free to reach out to us at arboretum@cortland.com if you ever need anything at all. - Your team at Cortland Arboretum
The Cortland Arboretum property management and maintenance teams are outstanding. They are knowledgeable, responsive, and kind, with unmatched foresight and hospitality.
Property Manager at Cortland Arboretum, Responded To This Review
Hello, we know you have many choices in where to live and we are happy that you have chosen Cortland Arboretum as your home. Please feel free to reach out to us at arboretum@cortland.com if you ever need anything at all. - Your team at Cortland Arboretum
I’ve been here for 4 years and Robbie and her team are by far the best office staff I’ve had here! Super Friendly and maintenance is awesome! There’s been a lot positive changes here and I plan on staying for another lease term.
Property Manager at Cortland Arboretum, Responded To This Review
Hello, Thank you for your kind words about Robbie, she is a remarkable team member, always ready to service every resident and their needs. We appreciate you as a tenured resident and we look forward to many years alongside you and your family. If we can be of any further assistance, please do not hesitate to reach out to us at arboretum@cortland.com. - Your team at Cortland Arboretum
Cortland Arboretum has been one of the better experiences I’ve had while living within the Austin area. They have provided great communication with issues throughout the community, maintenance staff are very responsive, as well as they have gave my dog a bark box one month ad a gift. I have enjoyed my stay at Cortland and plan on renewing when the time comes to renew my lease
Property Manager at Cortland Arboretum, Responded To This Review
Thank you very much for taking the time to share your feedback with us! We truly appreciate you letting us know your wonderful experience at our community. Please always let us know if you need anything. -The Cortland Arboretum Team
Living at a Cortland managed property has been a pleasant experience.
Property Manager at Cortland Arboretum, Responded To This Review
Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Arboretum
Antoinette was great help with leasing and answering all of my questions. Move in was easy. I enjoy all the amenities. There’s always a spot to park in the garage even if I get home very late. Its a very pet friendly place (I do hope some dog owners would pick up after their dog more though). Robbie and the whole management team has been very easy to work with and very nice.
Property Manager at Cortland Arboretum, Responded To This Review
Hello, Thank you for your kind words and for giving Antoinette and the team a shout out! We will be sure to share your positive feedback. We do love our pets here and try to make sure the grounds are kept clean! Please let our team know if you encounter areas we need to concentrate more on and we'll be sure to address. Thank you! -Your Cortland Arboretum team
It's a terrible experience for us. Just can't wait for my lease to end. Our quality of living is affected due to these stomping noise issues. Despite multiple complaints to management, they are clueless how this can be handled or provide a better resolution steps.
Property Manager at Cortland Arboretum, Responded To This Review
Hello, We sincerely regret to hear that we have missed the mark in providing you with an excellent experience at Cortland Arboretum. We are always striving to improve and would greatly appreciate the opportunity to address any concerns you may have. At your convenience, please stop by the office to discuss further or contact me at Robbie.Degrate@Cortland.com or 512-343-1600. Hope to hear from you soon! Robbie Degrate Community Manager
This is a well kept property in a convenient location. Lots of parking in a covered garage. My apartment was newly remodeled when I moved in, and I’m pleased with the appliances, flooring, and other fixtures.
Property Manager at Cortland Arboretum, Responded To This Review
Hello there, Thank you for taking the time to leave us a review. We are happy to hear you like what we've done to ensure you love your home. Please let us know if you need anything. We are happy to help! -Your Cortland Arboretum Team
The Cortland Apartments are so conveniently located to great restaurants, movie theaters and shopping in NW Austin!! I love the convenience of living here. It is so quiet and peaceful and the staff and residents are always friendly and accommodating. On a scale of 1 to 10, my comfort level here is a 10!!
Property Manager at Cortland Arboretum, Responded To This Review
Hello, That's awesome to hear! It's always nice to know our efforts to make sure you enjoy where you live is being recognize. If you need anything do not hesitate to reach out to our office staff. We are here to make sure you continue to love your home. -Your Cortland Arboretum Team
Best place to live at!!!! Office staff is the best
Property Manager at Cortland Arboretum, Responded To This Review
Hello, Thank you so much for taking the time to share your feedback with us! Please don't hesitate to stop by the office any time; we'd be happy to see ! -The Cortland Arboretum Team
Love the property location and all the upgrades to the amenities! Office staff are friendly and very helpful!
Property Manager at Cortland Arboretum, Responded To This Review
Hi, thank you so much for taking the time to share your feedback with us! We're always here for you if you need anything at all. - Your team at Cortland Arboretum
While on my tour at this beautiful property, I can definitely say that the cleanliness and appearance is superb. The amenities are better than what most apartment complexes are actually offering now and days. As I always say when looking for our perfect home, if the office is not gorgeous or up to the standards of my living then it is not the place for me. This property meets all my standards and expectations when it is time for us to become residents, quiet and well maintenance. Recommend this property a 10/10.
Property Manager at Cortland Arboretum, Responded To This Review
Hello, We're so happy to hear that you had an amazing experience when touring Cortland Arboretum. Our amenities definitely set our community apart and we're thrilled to hear that you loved them. We hope to welcome you home to Cortland Arboretum soon. Have a wonderful day! -Your Cortland Arboretum team
Perfect location, great amenities and quiet area. Maintenance staff is quick and thorough
Property Manager at Cortland Arboretum, Responded To This Review
Hi neighbor, Thank you so much for your kind words and for recognizing our incredible service team. If there is ever anything else we can do for you, please let us know! The Cortland Arboretum Team
The staff is very friendly and assertive and the atmosphere and environment was really quiet.
Property Manager at Cortland Arboretum, Responded To This Review
Hello, Thank you for recognizing our awesome team. We hope to keep exceeding expectations. Please let us know if there is ever anything else we can do for you! The Cortland Arboretum Team
Cortland Arboretum is a great location close to shopping and popular Austin attractions! The property is well maintained, and grounds are clean. The office staff is friendly and very helpful as well!
Property Manager at Cortland Arboretum, Responded To This Review
Hi, thank you for recognizing all the hard work that our staff does around here! We are truly lucky to have them on our team. We're always here for you if you need anything at all. - Your team at Cortland Arboretum
Very impressed with the staff. Specifically Ken the maintenance supervisor and staff. He answered my needs promptly and efficiently. Thank you!
Property Manager at Cortland Arboretum, Responded To This Review
Hello, Thank you for taking the time to complete our survey and kind comments. We will definitely share this with our staff here at Cortland Arboretum. - The Cortland Arboretum Team
Cortland Arboretum has been a nice and quiet place to live at. They have good amenities, such as a well-sized gym, pool area, and a decent-sized dog park. Lockers for package pickup have also been installed. The location of the complex is very convenient as far as access to groceries/other shopping. Daily digest emails and updates on happenings at the complex are provided in a timely manner, and the staff has been very helpful.
Property Manager at Cortland Arboretum, Responded To This Review
Hey neighbor, We greatly appreciate your feedback! We're happy to hear that you are making the most out of our amenity spaces and are enjoying the location. If there is ever anything else we can do for you, please let us know! -Your team at Cortland Arboretum
Maintenance is proficient in keeping residents updated with apartment-wide service events (such as sending out an email to everyone about fixing the broken garage door). Cortland hosts community events once in a while (there was yoga with mimosa a few days ago!) and maintenance is very good about responding to service requests, such as broken utilities in the apartment buildings. Definitely, having a great management system is what separates Cortland from other apartment buildings, so to me, the overall care and treatment at Cortland is worth the price.
Property Manager at Cortland Arboretum, Responded To This Review
Thank you for your kind words! We also appreciate our amazing maintenance team and all they do! We look forward to more resident events to come and continue to improve our community for our wonderful residents. -Your Cortland Arboretum team
Overall nice community and the upgraded apartment is good , like the gym and swimming pool area. But sometimes faced issues with parking fobs. Business center can be better like at least should give access during the weekends.
Property Manager at Cortland Arboretum, Responded To This Review
Hello, Thank you so much for taking the time to review Cortland, we are delighted to hear that you are enjoying your living experience with us! If we can be of any further assistance, please do not hesitate to reach out to us. - Your Team at Cortland
Living here has been very rewarding. I was skeptical about leasing an apartment after owning my own home. But I’m sold on apartment life because this has been such a positive experience. I may decide to postpone buying a home. I feel very safe and secure at Cortland Arboretum- thank you!!
Property Manager at Cortland Arboretum, Responded To This Review
Hello, We are so happy to hear that you have had a great experience at Cortland Arboretum. If there is ever anything we can do to make your experience even better, please let us know! -Your Cortland Arboretum team
Overall, living at the Cortland Arboretum complex has been a pleasant experience. The new management team that came in has made great improvements to the community and is very responsive to any and all issues/concerns.
Property Manager at Cortland Arboretum, Responded To This Review
Hi, thank you so much for sharing your feedback! We are excited about the upcoming clubhouse renovations and being able to provide another upgraded amenity space for our residents. Please let us know if you need anything at all. Your Cortland Arboretum Team
Cortland's team did a great job when they took over the property. They made a lot of overdue repairs and renovations to community areas, and have been constantly working to improve the property's amenities, security and appearance. Maintenance is prompt and responsive, and the management team is friendly and professional.
I’ve been a home owner for the past 52 years. This is my first apartment experience. I was not excited about it before I came to Cortland. Now I’m questioning whether I want to go back to a home or live the good life here at the Cortland Arboretum apartments! There’s a lot to be said for renting….no taxes to pay, no maintenance worries, more time for rest, relaxation, fun and travel!! I feel like I’m on vacation every day, staying in a first class hotel and living the good life!!
I’ve been a resident for about 2 months. So far I’m pleased with the apartment (which was recently updated) and the grounds. The services are great, the management are responsive, and there is a convenient parking garage at no extra charge.
I wouldn't recommend this apartment for now as there are ongoing renovations going on with this apartment. I might change my decision if they improve their security, infrastructure ,gym etc. Dont take this apartment unless you really cheap deal and you can live with the above hurdles.
The staff is a breath of fresh air! The previous management company left this complex with a bad reputation, however the Cortland team has done a phenomenal job. They go above and beyond and are working to improve the property.
The Cortland management team that took over in September 2021 has been amazing and making improvements!
This is a great place to live. An Amazing location. Walking access to movies, grocerys, shopping, etc and only a stones throw from the Domain. The property staff is attentive and friendly.
The entire staff is amazing! They are doing their absolute best to turn this place around (from previous management failure). I couldn't have asked for a better management and service team!
I love it here and the Management is the best in the business.
It would be nice to have all doors,gates,and such secure and In working order. The homeless creep in and sleep in common areas, break into cars, and steal packages. Trash could be better managed as the community is a mess. Lastly, the dog park needs some work. Wood chips payed down, working gate, etc. currently is a messy dust pit. New office staff is amazing!
The bad: 1. The staff/management is mostly incompetent, with a couple exceptions. 2. There's no on-sight maintenance. The same things that were broken when I moved in were never addressed despite submitting work orders. This is even more of a pain after the unexpected winter weather caused ruptured sprinkler systems to flood many areas throughout the buildings. 3. Theft is rampant. If you live here, have your Amazon packages left at the Whole Foods pickup. For all other parcel services, packages are regularly left outside of the office, or outside of the mail room do to miscommunication between the parcel services an management. - No bike at any of the bike racks has gone un-stolen; if the garage gate is closed, there's only a chest high concrete barrier between the bike thief and your bike. - People used to have the tires stolen off their cars in the parking garage. - My car was broken into here, and when I confronted the staff, I was informed that camera that was right above my car hadn't been working for a while. 4. Doors to the buildings and gates to the property are left open and unlocked, allowing unwanted foot traffic, and facilitating package theft. 5. When the unexpected winter weather caused widespread power outages, many of the residents here had to endure an additional week without power, because the master circuit breaker wasn't sized properly. This breaker was replaced more than 3 times with an incorrectly sized breaker. This left residents out in the cold, sleeping in their cars, even after power had been restored for the area. The good: 1. Rent is reasonable for the area. 2. Some of the staff goes above and beyond their job to help. (referring mainly to Carol) TL;DR: There's a lot more bad things than good, and there are better places to live in the area. Avoid these apartments.
Property needs a major makeover and lacks the maintenance needed to meet the basic requirements for the rents being charged. I don’t feel safe here. Multiple thefts of deliveries from mailboxes and cars in parking garage. Filthy and unlit hallways and parking garage. A touchy fire alarm system that seems to only alert in the middle of the night.
The Apartment is definitely one of the newer ones around located in a great location. The multilevel covered parking is another plus which again is a testament to the fact that it is a new building. The Cons: There has been a recent spate of thefts of packages from doorstep and also from cars in the Garage. This is where the apathy of the Staff begins - they refuse to accept packages and do not make any reasonable attempt to guarantee safety in the apartment. Also during the last few months the response time for services has been horrible. It takes them multiple weeks to address issues like issues and this after constant followup
The Good: The location can't be beat. Ascent is close to so many restaurants and shops, yet still feels kind of secluded and away from the congestion of Austin. Also, the office/leasing staff is outstanding and goes out of their way to make you feel welcome. The property is fairly quiet overall. You don't get a lot of partying kids like you would at some Austin apartments. The Bad: Depending on what floor you're on and where your apartment is located, you could have a ton of bugs in your home. I've seen numerous bugs/insects, including roaches, spiders, slugs, silverfish and centipede-looking things. Also, the office does not accept resident packages any longer, so most packages are left at your door. Several residents have reported on the portal message boards that their packages show as delivered but they never received them. And sometimes if a delivery attempt was made but you aren't home, then you have to get on phone with the delivery company to schedule a pickup or redelivery. It's a HUGE inconvenience. The parking garage is another problem. Spots are tight, especially those next to the concrete pillars. You could easily scrape your vehicle against one of them if you aren't careful.
I have LOVED living here and I highly recommend it! I've lived here two years and just resigned for another 16! Here's all the PROS: 1) the office management is so kind and personable - they always remember my name despite having hundreds of leasors (Melissa the director is fantastic, a true gem) 2) Apartments are well built and quiet meaning you have little noise from your neighbors. Appliances are top notch and the apartment as a whole is beautiful especially the HVAC system which stays cool especially in the hot summer months 3) Amenities alone are impressive with a gorgeous pool that I love entertaining at, gym, gym classes, and game room. 4) location is walking distance from all the great places in the arboretum ( target, HomeGoods, wholefoods etc) def makes not shopping even harder 5) the community is professional, respectful, and friendly I've never had any issues with other tenants and have actually made a few friends here 6) Maintenance is speedy and reliable and the valet trash feature is such a bonus 7) probably the most important is the complex is safe. I always feel safe coming home late at night as q single female. As nothing can be perfect although this complex is close here are the CONS: 1) the guest parking access is on the lower level parking which has the least parking in the building which means it fills up fast and you and your guest have no where to park-it would make sense to have guest access on the gate that leads to 5 floors of parking 2) deliveries to your place are difficult as the layout is a maze. For example, the LL1 actually has unit number 2 and floor one has unit number 3. They don't match up to an intuitive user experience 4) prices are steeper than surrounding areas BUT you get what you pay for (safe,clean, AMAZING office staff etcc) 5) very minor thing but I wish they had a hot tub for use in the winter and 6) the game room is connected to the leasing office which means you also can't access it after 6 when the office closes. This is.prime time when you would want to use it so that's a design flaw. 7) most or the layouts don't have bathtubs and I miss that more than I thought I would.
Property Manager at Cortland Arboretum, Responded To This Review
Thank you so much for all of the kind words regarding your apartment community, the staff, and what’s nearby. This review will truly benefit those that are looking in the area for their new apartment home. It is a pleasure to have you as our resident and look forward to the next year with you!
This place is horrible. Lived there 2 years, 1st year was good and we renewed because rent didn't go up and we liked the area. Into the 2nd year they took away the only pet station that was near by or had elevator access. Speaking of elevator access, don't plan on them working ever. They seriously broke about 30 times and would be down for 3-5 days on average. Before we moved I got stuck in the elevator and it was broke for 2 weeks(yes we had to move everything down 4 flights of stairs). The water in the showers smells awful. The gym tv's never work. The parking garage is the worst garage I've ever seen. It's incredibly tight and I've witnessed numerous cars hitting the parts of the garage trying to park. DO NOT MOVE HERE. The new management is very nice but they've inherited an awful building and can only offer you lip service.
Property Manager at Cortland Arboretum, Responded To This Review
Thank you for reaching out to us, Jacob. I sincerely apologize that you feel this way. I realize many of these issues were prior to the management and staff change, but I would like to address your concerns of which happened before you received your move-out statement. We want to make sure all of our residents are happy during their stay with us and if they have to leave, we want to ensure that they had a positive experience. Please let me know if you have an opportunity to visit our office so we can address this together and in person. Our door is always open and we would love to meet with you in regards to these concerns you have.
Broadstone Arboretum is my first home in Texas with my husband and we enjoy our cozy apt! It was a brand new building last year, so the idea of being the first tenant to live in my unit was awesome. Coming from the Bay Area, Broadstone's amenities and staff have exceeded my expectations. The fitness center has great equipment, TV's mounted, has clean towels for use and is always clean. The office usually sends you an email notification whenever packages are dropped off you in the office so you never have to worry about it being lost. If I ever have work orders that I need to put for maintenance, the job is done in matter of 48 hours. The staff is very friendly and always accommodate us. Plus, the location is perfect with the Domain and other shopping centers nearby! I would definitely recommend Broadstone to anyone! :)
I've been living here with my wife for about a year now and we have no complaints. We have checked out other places in the arboretum and Domain area, and we liked Broadstone right off the bat. The apartment itself is very spacious and everything is new with modern appliances. The staff is wonderful. I would recommend Broadstone to anyone.
Cortland Arboretum Photos
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Cortland Arboretum
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Map Image of the Property
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Domain 1X1
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Resort-Style Pool
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Cortland Arboretum has one to two bedrooms with rent ranges from $1,299/mo. to $2,108/mo.
You can take a virtual tour of Cortland Arboretum on Apartments.com.
Cortland Arboretum is in Arboretum in the city of Austin. Here you’ll find three shopping centers within 0.5 mile of the property. Five parks are within 4.3 miles, including The Stephen F. Austin Planetarium, Bull Creek Greenbelt, and Great Hills Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
10011 Stonelake Blvd
Austin, TX 78759