Cortland Falls River

Price is high for quality of features, but it is a great location. Management and staff change often so it's hard to build a relationship with them. Maintenance is amazing and friendly.

I have toured these apartments a few times. I am very indecisive so I have to see stuff more than once. I really enjoyed every tour and the staff was very nice each time, I toured twice with Ms. Karen and she was so sweet and helpful! The apartments were beautiful, I still have not made a decision but this is at the top of my list!

I visited this property and the office staff treated me very well, very friendly, I was very pleased with the community. I absolutely recommend.

I visited this property and the office staff treated me very well, very friendly, I was very pleased with the community.

Cortland falls is a great community to live in. Very friendly and helpful office staff when they are available. Timely response from maintenance team. Courteous neighbors, clean surroundings,reliable trash disposal and most important superb location, health care,restaurants,clothing,schools, all literally in walking distance in some instances you don't even have to get on the main roadway also 5mins from the 540 west. If you are apartment hunting check out Cortland falls River you won't regret it.

I have lived in Cortland Falls twice now, due to moving to another state and back again, and I have loved it here! Love the layout of my apartment, a two bedroom, and how it was updated from the last time I lived here. I love the teams respond quickly when needed and they go the ectra mile, providing community based "events and services" especially the food truck visits! Would love to see a "CHILDREN ORIENTED DAY"!

This apartment complex has really gone downhill from when we moved in five years ago. The breezeways are filthy and never get blown. There are roaches and a pest control service that doesn’t exist. The pool gates are always locked on the weekends, and the office is only open four days a week. Good luck getting help with anything between Friday and Tuesday.

Great community. Just need to address the landscaping problems.

Cortland Falls River apartments listen to their residents, and completes service requests in such a timely and professional manner.

Condiciones bajas de operación de los electrodomésticos , falta de mantenimiento, mal olor , no limpian los pasillos , entregan la propiedad en mal estado

This is a great place to live. The staff here make living here great, and the apartments are good quality for the price. Definitely consider living here if you plan to move.

Great place to live and the office team and maintenance team are great!!!

Maintenance is awesome and prompt on service calls.

This apartment community is excellent, as they always put their residents needs first.

Great place to live. Great location Great amenities Awesome staff

I feel for the expensive rental fee, I should have quality maintenance. That is why I sold my house and moved to apartment living. I did not think I would need to deal with maintenance.

Apartments are beautiful, Quiet and friendly neidghborhood, Clean, with fast response to any need brought to their attention, and are great at planning communtiy events! I love it here!

Strongly consider moving here. The apartments are very nice for the price. The staff very clearly care about their tenants; any requests you have are answered quickly. The apartment community is very clean and well-kept, and the amenities are great.

Cortland Falls River is such a wonderful place to call home. Maintenance is promptly taken care of and the front office team is so incredibly supportive of our quality of life here. I could not ask for a better place to live.

As for me, everything is very convenient, convenient, parking, convenient location of the office, pool. Also, for my children, there is a school nearby, there is a hospital nearby, and there are many different shops. there is literally a public bus nearby. Very fast service, if something is broken, they come and fix it very quickly or replace it with a new one. It is very comfortable. I think I would have problems fixing everything that breaks if I lived alone in my own house. Thank you, Cortland team. You are best!

We enjoy living in this community. The apartments are well maintained and it's convenient to shopping and all the major interstates.

Absolutely love the atmosphere at Cortland Falls River. The staff and neighbors are all very kind! The location is also great. Lots of shopping and dining options.

Excelente ambiente para vivir, tranquilo, espacios agradables en realidad aprecio muchos mi estadía en este complejo siempre lo recomiendo a mis amigos y se han venido a vivir aquí

I felt like I was at home before I even move in. Jamedra was so kind and sweet. She explained everything perfectly and her communication skills with amazing!

I have really had a great experience with the new management…everything has been handled very well during my time here with the new management…I would recommend this complex to anybody looking for a nice apartment

Jamedra is who helped us with our lease and our new home, she is very friendly and patient. I really appreciate all her help. The team her is amazing and if their are any problems they fix them in a timely manner.

Management team & technicians are the best I have had in my years of apartment living.

The office staff is very helpful and friendly! The maintenance staff is very efficient! Love the curb appeal!

Jamedra was so amazing, her bubbly personality, how detailed she was and patient with me when giving me information and listening and answering all my questions. This was one of my best touring experiences. I want to live somewhere , where the staff cares. Jamedra defiantly cares.

New management is horrible. They don't follow their own rules. Pit Bulls and other breeds that are not allowed per the lease are everywhere. They allow glass bottles at the pool. You see people smoking Hookas and bongs at the pool. Stay away from the dumpster area. There is trash everywhere. For months it looked like someone cleaned out the fridge and left everything in the shrubs. It was never picked up. If your not friends with the current property manager, they will purposely make your life a nightmare. Once Britt, the former PM left everything went down hill. Cars and garages are broken into very frequently. If you have kids, keep an extra eye on them outside. People drive 40 MPH around the buildings. There was a car accident not to long ago because of speed and inattentive driving.

It starts w/ the Community Manager, Brittani. She is amazing. Her staff is courteous and very customer focused. Maintenance turnaround time is tops. They say its all about location, location, location (North Raleigh). Its really all about the folks that manage the property.

It has been a wonderful place to live. I have lived her for 15 years and it truly feels like home!

Normally I don't write reviews but Aurum Falls River deserves a recommendation. I moved here from out-of-state a few weeks ago and it has been a great experience! The office personnel including Kristie and Britney have responded quickly to my every request. I needed a few improvements and Dale's maintenance team were knowledgeable and easy to work with. The apartment looks great and I am extremely pleased with the entire move. Job well done! Bill S.

We experienced rodents and roaches in our beds and belongings. There was mold in every room and they rented it to us like this. So much stress and emotionally damaging. We moved out in January and still have stress from this place.

We love living at Aurum Falls River. The entire staff and maintenance crew are amazing!!! The grounds are beautiful and all the amenities are great!! Wonderful neighbors, quiet neighborhood. The apartments are beautiful, with granite countertops throughout and stainless steel appliances, and beautiful floors that are easy to clean. You will love living here!!

Overall, the apartment is a really good place to live in, the management team and maintenance team are very reliable, and the location is very convenient since it's near many different stores and restaurants.

Apartments are OK to good. Grounds are OK to poor. Maintenance is responsive but mostly unskilled so repairs are sometimes poor.

Best apartment experience I have ever had. Beautiful apartments and landscaping and amenities!! Friendly community. Great maintenance and management teams. So far the rent has been reasonable. Love this place!!

We feel very comfortable and safe at our apartment. The management staff is very accommodating and professional.

I have a little more than 3 years since we made the decision to move here, it is a quiet and well-maintained place, however I think they can improve, although I also understand that there are things that do not depend on you but on each person who lives here

We moved into the community in July 2021 and we love it here! We are very happy. A nice community to live in and our neighbors are very friendly. We are pleased with our decision to live at Aurum Falls River!

Aurum Falls River has consistently been a beautiful neighborhood to live in for the past 3yrs, with the best rotating staff of maintenance personnel we could ask for. Unfortunately, rent was raised $300 (over 20%) this August, making it unaffordable to live here any longer. This has remained a very nice neighborhood to live in for the independently wealthy, however unfortunately, my family does not belong to that group, so we are actively looking to move and be the next resident with the moving truck in the parking lot.

Great people to work with, and my neighbors are great!

The staff are easy to work with, and want to take as much stress off of the moving experience from you as possible!

Understanding the dire importance of quality customer service, the staff at Aurum Falls River never fails to deliver. The genuine concern for the residents has been demonstrated since day one and hasn't lessened an ounce. Brit, Kyle, Tori and the maintenance team all operate with the same level of cordiality and professionalism. I often refer to AFR (Aurum Falls River) as a family. To anyone considering becoming a resident, don't hesitate as you won't regret it!!!

Every interaction I have had with the team here has been seamless and stress free! I love the amenities and how close to everything my apartment is!

Aurum is a fantastic place to call home. I've lived here for over 2 years and don't regret it at all. The location is spot on and it's such a safe and quiet neighborhood.

Apartment is great size for me and my family! My grandkids love using the pool!

My name is Anthony I am a resident at Aurum River Falls. I absolutley love the community , the friendly neighbors and the ultimate staff both office and maintenance

I love the third floor in the corner unit I have. I love the view that overlooks nice scenery. There's not a lot of noise which I enjoy. I have no issues with feeling unsafe in the community. There's ample parking. However, since moving here in April there have been multiple different nights I've come home to cockroaches being in my tub or my sink in the bathroom, or the ceiling in the living room. This is honestly unacceptable conditions for the rate I pay monthly with pest control included. The anxiety I have at night checking every corner and crevice for a cockroach is something I wouldn't wish on anyone. It's honestly a big enough issue for me that I wouldn't recommend living here.