Coulee Ridge

I’ll start of with the good stuff. The apartment itself is fairly nice. The wood floor is nice. There’s not much storage space. One bedroom closet and a laundry room and pantry but no other closets and minimal shelving. Underground garage is nice. This may be due to the fact that there’s little carpet so sound travels better but I can hear nearly EVERYTHING the upstairs neighbors are doing. I can hear coughing, running around, TV, etc. They may be exceptionally loud people, I don’t know, but if you value quietude you’ll hate it here. You can constantly hear dogs barking as well. On the topic of dogs, there is regularly dog poop littered in front of the building. It looked horrible in the winter with the snow but in the summer you can’t tell as much. Also, people’s dogs regularly run around off leash. Sometimes management sends texts to the residents regarding that but that doesn’t necessarily stop it. I’ve been jumped on several times. The texts clearly aren’t enough for people to obey the rules. Too bad they didn’t have cameras installed in the hallways or something in case of an incident. Oh, and speaking of cameras, not too long ago a message was sent out that someone was throwing meat (why??) behind one of the buildings so management threatened to install cameras if it didn’t stop. Why not just install the cameras in the first place? Would keep the place more safe and more clean. Oh, and speaking of safety, when I first moved into this place (over a year ago) people’s things were being stolen out of the parking garage. That’s not all though, last November I had hundreds of dollars worth of packages stolen from the entryway where the mail is placed. There’s nothing management could do about that I suppose. People will let whoever in the building quite frequently so yeah, don’t consider your belongings all that safe. Now let’s talk about management. They are incredibly difficult to contact at times and don’t always return phone calls. When I first moved in the was a big hole in the bedroom door. Brittany told us a new door was being ordered and they’d contact us soon to replace it. Guess what? Over a year later, no new door. Same big, ugly hole in the bedroom door. Also, if you are trying to move and your new place requires rental history verification to approve you, Coulee Ridge will not provide that. Move here at your own risk.

They took roughly half our deposit for cleaning fees, which isn't the worst since we were expecting to not get much back given the other reviews. As for my full-opinion of Coulee Ridge: It's okay. Our upstairs neighbors caused nothing but trouble for us during our entire stay. They bought a drum kit, refused to not play during late hours, and when they came to our apartment, they screamed at me and my Fiance saying that if the noise is too much, we shouldn't have gotten a cat (the cat would get nervous from the noise). When we spoke with management regarding this, they came to the conclusion that it was fine and that they "had to believe" the upstairs neighbors because they had been living there longer. As for the staff: I had some of the worst customer service experiences I have ever had when dealing with Brittany at Coulee Ridge. Any time we called to request maintenance or with a question, we would have to deal with a lot of attitude and sometimes we would have to call/email multiple times over a course of several days to get a response. There was a crack in the cooling coil of our AC unit, leaking Freon into the air making it so there was a weird smell anytime it turned on and when we reported it and requested it to be fixed, we had to send multiple emails because Brittany specifically told us: "Nobody else has complained about this." before even letting a maintenance tech look at it. The best thing honestly about Coulee Ridge is the maintenance man, he actually is kind and courteous to customers and doesn't just treat us like an "interruption" to their day. The apartments themselves are pretty nice and we rarely heard our side neighbors, it was just our upstairs neighbors that we constantly heard. Also, the underground garage was broken into multiple times during our stay and we were informed that they did not have any camera footage for it even though there are cameras at every single entrance in the building. When this occurred, there was a property wide text sent out telling people "Please do not store valuable items in the underground garage" which kind of defeats the purpose of having an underground garage. I think the month we left they started installing cameras down there so maybe this will not be a future issue. When we moved out, we specifically left an unused air conditioning filter in our laundry room that was given to us by the maintenance man but we were still charged for a new filter.

I have lived here a short period of time but it has been a great experience. The location in North East Bismarck is greatly located and can get about any where in town in roughly 10 minutes. The apartment complex is kept clean, snow is removed timely and the underground parking is wonderful. Management is great about pushing out updates and keeping tenants safe and needs met. I am glad I decided to go with these apartments over others in the surrounding area, it has made the move and transition much less stressful.

I just moved in and so far, it's been nice. The property looks nice and the underground garage has an elevator which made moving in easier. The neighbors are quiet and everyone is polite and keeps to themselves. As far as the apartment goes, it's what you'd expect for what you pay. Can't complain.

We have been here for about 2 years and we love this apartment they are thoughtfully lates out and maintenance and management are very helpful when we have had to reach out to them and they have a dog park for those who have dogs!

Coulee Ridge is a very clean apartment complex. The underground garage is great and the elevator is a bonus for hauling items to your apartment. The washer and dryer are another huge bonus in the apartment. The exercise facility is clean and has everything you need to get a workout in. The complex is right next to a great walking trail that goes by a golf course with nice scenery. Overall, I am very pleased with my stay at Coulee Ridge so far.

Newer apartments with great amenities as well as great space for an apartment. The management was easy to work with and was very helpful. Great location as it is safe and there is ton of shopping options near by.

This is my second apartment in the Bismarck area and it is absolutely beautiful - the views, the interior and exterior - everything is perfect and up to date. The staff was very friendly and easy to work regarding all of our matters. Almost everything was done online, making it a breeze! We could get in for a viewing appointment right away and were approved quickly. I am so happy to be living here. It's the perfect place for pet lovers, too.. the dog park is HUGE!

High quality, well maintained property. Heated parking garage is a wonderful amenity. Neighbors are welcoming and service professionals have met my expectations. Very nice property!

I have been with IMM for several years now and have always had a great experience, Coulee Ridge is no different. Process was quick and painless and the management here on site was always available when needed during the move in process. The units are modern and beautiful and the manager keeps in touch with frequent text message updates on necessary information for the community - DCB

I am excited to be a new resident. I love my apartment and the location. Madison French

These people worked with me to get me into this nice apartment and that’s something amazing in itself, I am very pleased with the way they handled the situation and get me into my beautiful apartment . Strongly recommend!!

Love the apartments, great staff, and amenities! The dog park and the 24 hour gym are a huge plus! Brittany, Mina and Donnie are the best staff i have ever come across since living in an apartment. I highly recommend Coulee Ridge!

Management staff has changed three times in 3 years, and the most recent seems the least experienced. Communication to tenants has decreased, and when it does happen is riddled with errors or incorrect information. I’ll give Coulee Ridge 3 stars because It is a very dog friendly community (great dog park,) one of the most “modern” in Bismarck, and having an elevator and underground parking are great in ND summers and winters. But in the past 3 months the garage door was broke for an entire month, so our building was not secure. Our water has been shut off for “maintenance” 5 times (so far) in the past two months, and common areas are no longer cleaned as frequently... which is disgusting with all the foot and paw traffic. Whether it’s an experience issue from the new managers or money issues from the Management company, it’s been very disappointing lately.

We love our new apartment! The staff and maintenance worker were easy to get a hold of and did a nice job making us feel comfortable in our apartment.

Management was so great and answered every question we had very quickly. We love our new apartment along with the underground parking and fitness center nearby.

Love living here. Ben here for two years. Pet friendly, my cat loves it.

This place is very nice with very helpful and kind staff! Love the exercise room and underground parking!

Love this place, management is helpful and friendly, pets are welcome, nice dog park, love the underground parking. We’re never planning to leave ??

I've lived at Coulee Ridge for about 2 years and I am very happy with everything. Usually with new places there are lots of issues to work through but I have had no major issues with my apartment. Had a few minor maintenance issues that were both resolved the same day by the great office and maintenance staff. The apartments are spacious, modern and comfortable. The buildings and grounds are kept in great shape. The clubhouse is great for hosting parties and the workout facility removes any need for purchasing a fitness club membership. I use it almost every day and it meets all my needs. Underground heated parking is a plus to beat those cold Bismarck winters. Location is beautiful and overlooks a green/wetlands area with walking/running/biking paths. Has a true rural feel to the location but is still close to shopping and restaurants and is still convenient to downtown and the airport. Don't hesitate to rent here - you will not be disappointed. D and V

It’s very nice ... I travel for my job .. so I don’t have the Basics... but this place Gave me everything that I needed to make me feel at home fully furnished cable TV Wi-Fi wash machine and dryer linin And it has a cool gym... what I love about this place is that it’s pet friendly... so cool first class apartment complex....:)

This is a really great place to live. It is well managed. Clean and taken care of. The pet policies are enforced and the grounds are well kept. The apartments are spacouios and well built. We love it here and highly recommend it! Scott an Jen

Apartments are spacious, underground parking is the best for winter, and elevators are a relief for old people. Very well kept..!! Staff is nice and friendly. Would recommend everybody to stay here.

We had our Christmas party and Thanksgiving dinner in the community room and it was awesome! We had room for our huge family and room for all the kids to play games. There is even an exercise room to burn all the calories off when you are done eating. Love the place! Great amenity for the residents and their families!

New, clean and well kept community. Apartments are spacious, underground parking, and elevators. The staff is very friendly and seem to know everyone. Check this place out! You will not be disappointed

Excellent apartment complex! I have been here for 4 months and the community is a great place to live! The staff all treat you with respect and take care of issues immediately. The complex is always clean and the community area is a very warm and pleasant area to sit around and visit with friends. They had a Christmas get together so that we could meet our neighbors! Very nice. I would suggest this apartment complex to anyone looking for a clean and well kept atmosphere!

Coulee Ridge is GREAT! One of the few apartment complexes that allow 2 pets with no limitations on size. The fenced Bark Park is a safe area for off leash exercise. The apartment has ample and efficient closet and pantry space. The secured building and underground parking is great. The staff is friendly and efficient, and they have some fun contests and activities that add to the “neighborhood”. The only problem would be it would be hard to rent from any place else after having lived here!!