Crestbrook Apartments

Theses apartments are older, built in 1985. So because of this the complex has a multitude of problems like: paint falling off the ceiling in the shower, wood rotting outside which allow bugs like flying American Roaches. Possible black mold that caused our daughters and ourselves extensive allergy issues. The foundation has problems which cause air to leak in from windows and electric bill to sky rocket. They made it where we can’t access tenant documentation after moving, then slapped us with multiple fees. Maintenance started cutting corners this past year 2023 to save in costs, like cutting filters in half instead of special ordering them and only change them every 3 months. Ultimately, Crestbrook needs staff that will make sure that things are cleaned properly and not just painted over. There are many things that need to be redone and replaced. The carpet in our apartment was there when we moved in in 2019. It wasn’t new then and already had stains from previous tenants. Most people know no matter how many times you clean a carpet the stain won’t go away, it is imbedded in the foam padding underneath it. So to charge each tenant for a black spot that keeps coming back is unfair to the tenant when it’s their job to replace the old and dirty carpet. The drip pans on our stove weren’t new when we moved in and that was fine but because I didn’t replace them upon moving out we got charged for them. The fan in the vent a good is so old it is falling apart and makes a loud noise when on. The mailboxes don’t have the numbers on them, they instead use permanent marker to write on them. The gate always has issues, and if my review isn’t up to their liking they will flag it and have it removed so people don’t see it. They went through 5 managers in the time we lived there from 2019-2023. There’s obviously problems that need to be addressed and I understand management is only able to do so much without the proper consent from higher up, but it’s disheartening to have to deal with these issues.

i lived just 4 months with this community, The maintenance is top notch. The first two weeks living here, there was an issue of my water heater leaking. Notified the management staff of this issue and they repaired in 20 minutes. Wonderful and promptness prevented a disaster. Kudos to the team at Crestbrook Apartments. Also not to forget the ladies in the main office, very kind and cordial care about their tenants who live here. Charles Sawyers Apt#230

I've been living at these apartments for 2 years and have loved living here! It's very peaceful and everyone is extremely friendly. Madison did an amazing job helping me today. She was incredibly friendly and very efficient in assisting me with any questions or concerns I had in regards to moving out. Ray has also been an amazing Maintenance guy. He did some really great work when we first moved in and has always been someone we could rely on when we needed him.

Quiet, close to all shopping, well kept!! Love it!!

I just love living here it is perfect and it is so Beautiful, it makes me very Happy, it is close to everywhere I need to go to, I am so grateful to be able to live here, and the people that run this place are just awesome. :) !!!

Being that my building faces the main road through town I thought it was going to be noisy. The area is quiet and the only thing you have to worry about is your neighbor's yapping dogs. But for the most part they are quiet too. I wanted a gated community that was in a safe neighborood and I could not have asked for better for the price. I will say that they could upgrade the appliances, and maybe upgrade to more accurate thermostats but overall I am very happy with my decision to live here. The staff is all very friendly and helpful. When you need to come into the office, they remember your name even if it's been months since they have seen you.