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Monthly Rent
$919 - $2,400
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 1.5 ba
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Square Feet
520 - 1,300 sq ft
Welcome to Crystal Lakes Apartments & Townhomes in Richmond, VA, a place you'll love to call home. Our pet-friendly community is only a short commute from Downtown Richmond, giving you a taste of city life from the comfort of your quiet community. We have a variety of one, two, & three bedroom apartments and townhomes all with sizable space and other great amenities like our lakes, activity court, bark park, fitness trails, playgrounds, and swimming pool. Contact Crystal Lakes Apartments and get started on your ideal living. Your Luxury Apartments for Rent in Richmond, VA Welcome to a refined living experience at our exquisite luxury apartments in Richmond, VA. As you step into our meticulously designed community at Crystal Lakes Apartments, you're greeted by an ambiance that effortlessly combines sophistication with comfort, setting a new standard for upscale living. Elevating Your Lifestyle Indulge in the epitome of modern living with our thoughtfully crafted apartment rentals. Our residences cater to diverse preferences, from the intimate elegance of our 1-bedroom apartments to the expansive comfort of our 3-bedroom apartments in Richmond, VA. Each space is meticulously designed to offer luxury and functionality, with sleek finishes and spacious layouts. Amenities That Define Opulence Beyond the walls of our apartments lie an array of amenities designed to enhance every aspect of your lifestyle. Stroll around our serene lakes or embark on an invigorating walk along our fitness trails. Enjoy our well-equipped playgrounds, bark park, activity courts, and sparkling swimming pool. Convenience Redefined We understand the importance of seamless living and offer modern conveniences that elevate your experience. Simplify package deliveries with our efficient Amazon Package Lockers and enjoy the convenience of our kitchens featuring sleek black or stainless steel appliancesincluding sought-after built-in microwave, blending style and functionality seamlessly. Prime Location, Unmatched Lifestyle Our community boasts easy access to the city's cultural hotspots, entertainment avenues, and culinary delights. Experience a dynamic social scene, diverse dining options, and exceptional shopping, all within minutes of your doorstep. Elevate Your Living Experience Discover the pinnacle of luxury living at our luxury apartments in Richmond, VA. Whether you seek a serene haven or a vibrant urban lifestyle, our community offers the perfect fusion of comfort, style, and convenience. Reach out to schedule a personal tour and unlock the door to unparalleled luxury.
Pricing & Floor Plans
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Unit 82-6406price $1,515square feet 700availibility Now
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Unit 38-3439price $1,515square feet 700availibility Jan 7, 2025
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Unit 15-3452price $1,199square feet 700availibility Dec 18
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Unit 82-6405price $1,199square feet 700availibility Dec 18
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Unit 40-3421price $1,199square feet 700availibility Dec 20
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Unit 44-3369Dprice $919square feet 520availibility Dec 27
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Unit 03-3134price $1,309square feet 944availibility Now
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Unit 32-3541price $1,379square feet 927availibility Now
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Unit 42-3399price $1,379square feet 927availibility Dec 17
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Unit 47-3349price $1,445square feet 927availibility Jan 16, 2025
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Unit 06-3222price $1,275square feet 944availibility Dec 20
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Unit 07-3190price $1,205square feet 944availibility Dec 23
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Unit 66-6463price $1,305square feet 927availibility Dec 20
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Unit 73-6436price $1,305square feet 927availibility Dec 23
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Unit 79-6501price $1,305square feet 927availibility Dec 26
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Unit 75-6500Bprice $1,325square feet 870availibility Dec 29
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Unit 93-6542Bprice $1,325square feet 870availibility Dec 29
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Unit 62-6440Cprice $1,325square feet 870availibility Jan 7, 2025
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Unit 12-3316price $1,429square feet 944availibility Dec 30
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Unit 41-3405price $1,190square feet 927availibility Jan 7, 2025
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Unit 57-3235price $1,199square feet 927availibility Jan 10, 2025
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Unit 21-3262price $1,525square feet 1,300availibility Now
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Unit 81-6417price $1,560square feet 1,300availibility Dec 31
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Unit 83-6416price $1,629square feet 1,300availibility Now
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Unit 81-6423price $1,640square feet 1,300availibility Now
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Unit 18-3396price $1,640square feet 1,300availibility Now
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Unit 52-3285price $1,799square feet 1,300availibility Dec 18
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Unit 08-3176price $1,805square feet 1,300availibility Dec 30
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Unit 08-3168price $1,805square feet 1,300availibility Jan 13, 2025
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Unit 82-6406price $1,515square feet 700availibility Now
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Unit 38-3439price $1,515square feet 700availibility Jan 7, 2025
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Unit 15-3452price $1,199square feet 700availibility Dec 18
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Unit 82-6405price $1,199square feet 700availibility Dec 18
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Unit 40-3421price $1,199square feet 700availibility Dec 20
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Unit 44-3369Dprice $919square feet 520availibility Dec 27
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Unit 03-3134price $1,309square feet 944availibility Now
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Unit 32-3541price $1,379square feet 927availibility Now
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Unit 42-3399price $1,379square feet 927availibility Dec 17
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Unit 47-3349price $1,445square feet 927availibility Jan 16, 2025
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Unit 06-3222price $1,275square feet 944availibility Dec 20
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Unit 07-3190price $1,205square feet 944availibility Dec 23
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Unit 66-6463price $1,305square feet 927availibility Dec 20
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Unit 73-6436price $1,305square feet 927availibility Dec 23
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Unit 79-6501price $1,305square feet 927availibility Dec 26
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Unit 75-6500Bprice $1,325square feet 870availibility Dec 29
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Unit 93-6542Bprice $1,325square feet 870availibility Dec 29
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Unit 62-6440Cprice $1,325square feet 870availibility Jan 7, 2025
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Unit 12-3316price $1,429square feet 944availibility Dec 30
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Unit 41-3405price $1,190square feet 927availibility Jan 7, 2025
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Unit 57-3235price $1,199square feet 927availibility Jan 10, 2025
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Unit 21-3262price $1,525square feet 1,300availibility Now
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Unit 81-6417price $1,560square feet 1,300availibility Dec 31
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Unit 83-6416price $1,629square feet 1,300availibility Now
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Unit 81-6423price $1,640square feet 1,300availibility Now
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Unit 18-3396price $1,640square feet 1,300availibility Now
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Unit 52-3285price $1,799square feet 1,300availibility Dec 18
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Unit 08-3176price $1,805square feet 1,300availibility Dec 30
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Unit 08-3168price $1,805square feet 1,300availibility Jan 13, 2025
About Crystal Lakes Apartments
Welcome to Crystal Lakes Apartments & Townhomes in Richmond, VA, a place you'll love to call home. Our pet-friendly community is only a short commute from Downtown Richmond, giving you a taste of city life from the comfort of your quiet community. We have a variety of one, two, & three bedroom apartments and townhomes all with sizable space and other great amenities like our lakes, activity court, bark park, fitness trails, playgrounds, and swimming pool. Contact Crystal Lakes Apartments and get started on your ideal living. Your Luxury Apartments for Rent in Richmond, VA Welcome to a refined living experience at our exquisite luxury apartments in Richmond, VA. As you step into our meticulously designed community at Crystal Lakes Apartments, you're greeted by an ambiance that effortlessly combines sophistication with comfort, setting a new standard for upscale living. Elevating Your Lifestyle Indulge in the epitome of modern living with our thoughtfully crafted apartment rentals. Our residences cater to diverse preferences, from the intimate elegance of our 1-bedroom apartments to the expansive comfort of our 3-bedroom apartments in Richmond, VA. Each space is meticulously designed to offer luxury and functionality, with sleek finishes and spacious layouts. Amenities That Define Opulence Beyond the walls of our apartments lie an array of amenities designed to enhance every aspect of your lifestyle. Stroll around our serene lakes or embark on an invigorating walk along our fitness trails. Enjoy our well-equipped playgrounds, bark park, activity courts, and sparkling swimming pool. Convenience Redefined We understand the importance of seamless living and offer modern conveniences that elevate your experience. Simplify package deliveries with our efficient Amazon Package Lockers and enjoy the convenience of our kitchens featuring sleek black or stainless steel appliancesincluding sought-after built-in microwave, blending style and functionality seamlessly. Prime Location, Unmatched Lifestyle Our community boasts easy access to the city's cultural hotspots, entertainment avenues, and culinary delights. Experience a dynamic social scene, diverse dining options, and exceptional shopping, all within minutes of your doorstep. Elevate Your Living Experience Discover the pinnacle of luxury living at our luxury apartments in Richmond, VA. Whether you seek a serene haven or a vibrant urban lifestyle, our community offers the perfect fusion of comfort, style, and convenience. Reach out to schedule a personal tour and unlock the door to unparalleled luxury.
Crystal Lakes Apartments is an apartment community located in Chesterfield County and the 23234 ZIP Code. This area is served by the Chesterfield County Public Schools attendance zone.
Unique Features
- Online Rent Payments
- Bedroom Ceiling Fans with Lighting*
- Bilingual Spanish Speaking Staff
- Cultured Marble Vanities
- Plank Flooring
- Walking Trail
- Granite Countertops*
- Activity Courts
- Washer/Dryer*
- Plantation Blinds*
- Valet Trash
- Amazon Package Lockers
- Clothes Care Center with Easy Pay App
- Convenient Garbage Disposal
- Enclosed Patios*
- Plush Carpet
- Sleek Black or Stainless Steel Appliances*
- * In Select Homes
- Ample Closet Space
- Built-in Microwave*
- Dishwasher*
- Two Bark Parks
Community Amenities
Pool
Laundry Facilities
Playground
Picnic Area
- Laundry Facilities
- Property Manager on Site
- EV Charging
- Walk-Up
- Pool
- Playground
- Walking/Biking Trails
- Picnic Area
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Storage Space
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Carpet
- Patio
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$125
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Application Fee$50
- Dogs Allowed
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Monthly pet rent$35
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One time Fee$0
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Pet deposit$0
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Weight limit50 lb
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Restrictions:no more than 50lbs. each
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Comments:2 pets max, One-time non-refundable pet fee of $300 for the first pet and $150 for the second pet. Breed restrictions apply.
- Cats Allowed
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Monthly pet rent$35
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One time Fee$0
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Pet deposit$0
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Weight limit50 lb
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Restrictions:no more than 50lbs. each
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Comments:2 pets max, One-time non-refundable pet fee of $300 for the first pet and $150 for the second pet.
- Parking
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Other--
Details
Property Information
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Built in 1967
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716 units/2 stories
- Laundry Facilities
- Property Manager on Site
- EV Charging
- Walk-Up
- Picnic Area
- Dog Park
- Pool
- Playground
- Walking/Biking Trails
- Online Rent Payments
- Bedroom Ceiling Fans with Lighting*
- Bilingual Spanish Speaking Staff
- Cultured Marble Vanities
- Plank Flooring
- Walking Trail
- Granite Countertops*
- Activity Courts
- Washer/Dryer*
- Plantation Blinds*
- Valet Trash
- Amazon Package Lockers
- Clothes Care Center with Easy Pay App
- Convenient Garbage Disposal
- Enclosed Patios*
- Plush Carpet
- Sleek Black or Stainless Steel Appliances*
- * In Select Homes
- Ample Closet Space
- Built-in Microwave*
- Dishwasher*
- Two Bark Parks
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Storage Space
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Carpet
- Patio
| Monday | 9am - 5pm |
|---|---|
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |
| Saturday | 10am - 4pm |
| Sunday | Closed |
Featuring a historic charm and progressive attitude, Richmond is the capital city of Virginia. Nicknamed the “Creative Culture,” art, history, and a strong sense of community define this eclectic city. Walk through the cobblestone streets to find murals, sculptures, and other forms of public art decorating local businesses and storefronts. From the Virginia Museum of Fine Arts to the Poe Museum, the arts are represented throughout the entire city. Not just for art lovers, foodies thrive in Richmond. The city has been crowned as one of the best spots in the country for great eats, and residents can get a taste of all it has to offer through the countless local restaurants that encompass every cuisine from southern comfort to Korean barbeque. With all the hustle and bustle of the city, residents need an escape into nature, and the city certainly provides. The James River runs through Richmond allowing thrill seeking residents to explore the whitewater rapids.
Learn more about living in Richmond| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 15 min | 8.0 mi | |
| Drive: | 17 min | 10.7 mi | |
| Drive: | 17 min | 10.9 mi | |
| Drive: | 19 min | 12.1 mi |
Property Ratings at Crystal Lakes Apartments
I wish i could give them negative star, I have Yet to receive my security deposit! Called to get information reguarding contact information they never forward the information. I called about my deposit for a month and all they could tell me it was processed. They tell me something different every time I call asking about it. I DONT RECOMMEND THIS APARTMENT COMPLEX please find some other place. I have been waiting for my deposit over 60 days today I went to the apartment inquiring about my deposit, TODAY THEY HAD INFORMATION ABOUT MY REFUND THEY claimed it was sent on May 8 WHICH I NEVER RECEIVED. They gave me a corporate number that is just an answering machine. They have the nerve to want to deduct administrative fees for what they do not communicate with you and they never return phone calls. I repeat do not Apply here they are rude and just want to take your money. I should not feel like the only way I am going to get my money is to take them to court. I paid $482.90 and yet they was only trying to refund $300 this place is a rip off. I wish I would have read the reviews before I applied.
Property Manager at Crystal Lakes Apartments, Responded To This Review
We apologize for the inconvenience and frustration you have experienced regarding your refund. Your feedback is important to us, and we take your concerns very seriously. We would like to investigate this matter further so that we may get your refund to you. However, we are having trouble finding you in our system. Please reach out to us at (804) 743-0855 so that we may address and resolve this issue promptly. We appreciate your patience and hope to resolve this matter to your satisfaction as soon as possible.
Property Manager at Crystal Lakes Apartments, Responded To This Review
We apologize for the inconvenience and frustration you have experienced regarding your refund. Your feedback is important to us, and we take your concerns very seriously. We would like to investigate this matter further so that we may get your refund to you. However, we are having trouble finding you in our system. Please reach out to us at (804) 743-0855 so that we may address and resolve this issue promptly. We appreciate your patience and hope to resolve this matter to your satisfaction as soon as possible.
Terrible service, they say one thing when you go to apply and then they come out with another when you have already paid, the manager of the place is a not very nice person! They do not comply with the established time to give answers, really irresponsible
Property Manager at Crystal Lakes Apartments, Responded To This Review
We appreciate you taking the time to share your experience with us and apologize for any inconvenience or frustration you encountered during the application process. Your feedback is important to us as we continually strive to improve our services and provide the best possible experience. We would like the opportunity to discuss your experience further. Please feel free to reach out to us directly (804)743-0855.
Aplique para una fecha de disponibilidad para después decirmen que ya no está disponible qué hay disponibilidad para dos meses después que mala esperiencia cuando uno va aplicar les importa es que uno apliquen y ya después te salen con cuentos y no dan solusion si no devolver el dinero menos lo de la aplicación cuando la culpa es de ellos como tal por qué no son claros al momento de uno ir y aplicar qué irresponsabilidad no recomiendo esta mala experiencia donde perdí prácticamente 100 dólares
Property Manager at Crystal Lakes Apartments, Responded To This Review
Mauricio – Thank you for your input. We always strive to have availability for immediate move in. However, unforeseen circumstances will cause delays in surrendering an apartment. We apologize for any inconvenience. Thank you.
Excellent place to live as a family, in the office they are very responsible and efficient, they make the whole process quite fast, they are very helpful and friendly (Evelyn, Stephanie and Duff) we are very pleased with their service, delivery on time and everything very nice in the apartment Thank you for your excellent service. best regards
Property Manager at Crystal Lakes Apartments, Responded To This Review
Thank you so much for the wonderful review! We appreciate the kind words and hope you have a great day!
People aren't exaggerating. I had 3 different move in dates. I was placed in the model home for 2 weeks because of their incompetence. Then when I was finally about to move in, the apartment was FILTHY and unfinished. Management does not care about this property or its residents.
Property Manager at Crystal Lakes Apartments, Responded To This Review
Hi there. We're disappointed you feel this way. Please give our office a call directly so we can address this feedback. Thank you.
Crystal Lakes has been a great experience thus far. Kaylyn and the rest of the staff have been so helpful with the whole process.
Property Manager at Crystal Lakes Apartments, Responded To This Review
Hello! Thank you so much for the amazing review. We're so happy you feel this way!
The only good part about the entire move in was the first day. Getting moved in was the easiest part, everything else has been a nightmare. My apartment has leaks in the ceiling and the rental office has no concern about it whatsoever.
Property Manager at Crystal Lakes Apartments, Responded To This Review
Hello. We value your feedback and never want you to feel unheard. Please give us a call directly so we can address your concerns properly. We can assure you that we do care about all resident concerns. We hope to speak soon.
Worst place to call home ! Don’t look for any excitement in living here. Roach infested. Office can’t keep up with anything. Oh and let’s not forget, the endless list of things you can’t even have on YOUR back patio ( grill, toys, NOTHING ) There’s not even anything for children to do out there.
Property Manager at Crystal Lakes Apartments, Responded To This Review
Hello. Thank you for taking the time to share your feedback. Please give the office a call directly so we can address your concerns properly. We hope to speak with you soon.
The leasing office is terrible, they act nice in the beginning but when it gets time to move in they are disorganized. I put my deposit down two months prior yet they wanted to up the rent a week before I was due to move in, the apartment changed, and the new apartment still wasn’t ready in time. I had to move in the middle of the night because the apartment wasn’t ‘ready’ til 8:30pm. The ac was broken and took 6 months before it got fixed. There is also no internet access, you gonna have to have to have someone service it because the cord is cut on the other side of the outlet. I will definitely be moving out at the end of my lease.
If the roaches don't get you, the leaks will. Maintenance is slow and incomplete...IF they respond at all. If you have ANY other opiltions....tent, cardboard box, someone's couch....take it. This trash dump is disgusting.
they have endless roaches and could careless about getting rid of them horrible property and the people that work here are even worse.
Do not move here!! They will only repair things after threatening to either bring health department, vacating the property, or looking to sue them. I live their from 2015 to 2020 and they transferred ownership 4 times. They will blame everything on you even if it was their responsibility and make you pay for their mess up even everyday normal things. Also they like to say you did not call in a maintenance issue and neither management nor maintenance are helpful. Had water leaking into my living room ceiling from the ac unit that is upstairs, the ceiling downstairs fell out. They did a crappy repair and 3 months later that same spot fell out. The bathroom tub's plumbing started leaking, we reported it they came out 9 months later after black mold started to grow in the downstairs ceiling. They well not treat you fair. All they want is your money and life. They are not out here to help you live a good life. Now that I bought my own house, my health has gotten alot better. All around made a great choice moving out of this crappy place. I highly advise you go somewhere else or get a house. The house i bought is just under 2000 sqft and. Crystal lakes 850sqft to 950 sqft and my house cost just alittle more than Crystal Lakes. Also the police is constantly there monitoring drug deals and you hear gunshots almost everyweek. I hope this review really helps you make the best choice. <3 best of luck to y
This place is so unorganized and unprofessional I don't know how they even have their jobs! Toured the property and the model was ok looking but the process after was a complete nightmare! Submitted a application and never received a call back, tried calling them and don't bother you will never get anyone on the phone. It goes to this strange call center that doesnt know anything about what's going on. After several weeks of leaving voice mails finally received a call and told me my deposit will be over $1000 because they made a clerical error and now the apartment is rented. THEN after a month goes by they send back my administrative fee yes administration fee. But send only $1 back and I gave them $100. Really?! This place is not even worth it.
Property Manager at Crystal Lakes Apartments, Responded To This Review
Hello and thank you for your review. Please know that it's never our intention to cause any inconvenience. We always do our best to be transparent with any fees and apologize for any miscommunication on our part. We'd love to help so please contact our manager at CrystalLakesMGR@pinnacleliving.com. We look forward to hearing from you.
May 2014 My husband got the keys and our move in date was on the 15th,we were moving from NY so we actually didn’t move in until the end of May.... So the day we moved in what do you know freaking ceiling caved in pouring water just coming down right in the living room as soon as we walked in the house....Here’s what happen my husband had left the AC on so the house would be nice and cool apparently the unit we had AC gets clogged and there you have it falling ceiling smh so it took them 4ever to fix it we didn’t move in until July was so freaking over this tacky,unprofessional place.... A few weeks after we moved in ceiling is linking again so according to the unprofessional management team our AC will continue to get clogged and we have to keep calling them to fix it like what type of mess is this and who can live like that so nevertheless we moved out so yea don’t move here they need serious remodeling and new management with professional attitudes.....
Property Manager at Crystal Lakes Apartments, Responded To This Review
Thank you for your review. Our team strives to provide high-quality service for our residents, so we’re disappointed to see that our efforts aren’t reflected in your feedback. We invite you to stop by our office so that we may work toward improving your living experience with us.
Roaches, my sink and toilet were broken when I moved in and not even a month later my fridge broke. Maintence is excellent however the leasing staff themselves?!? Not worth it. I’ve called them every single day for two weeks and still have not gotten a reply. They will lie about anything to get you in the door and then they disappear.
First, they don't show you the townhouse prior to residency. The day I moved in 2015, Rasheeda (the wise guy leasing agent) showed me the home I where I would reside for 12 months. She acted scared like she was afraid of something. My son and I had been there 3 days and when I came home from Bible Study my son said, "Mommy you're not gonna believe what I saw come from underneath the stove." I became extremely nervous and watchful. I saw Roaches (some people call them Water Bugs). I told my son to go to the store and get the sticky glue traps which we placed in the kitchen. In the mornings there were at least 5 bugs on all 3 traps. When I spoke to Leasing they sent Pest Control who I had noticed on the premises daily. I was so frightened that my son couldn't leave me there alone. I then asked Leasing to send maintenance because there was a hole under the sink where they could have gotten in. Maintenance came and I told him what I had seen, he said "They can climb also and some residents see them upstairs too." I said, Oh Lord." The bugs are huge. When I moved I left the townhouse "As Is". Today, those wise guy leasing agents are saying I owe them $200 for not cleaning the townhouse upon departure and they are aware of how frightened the tenants must be. They need to Fumigate because pest control can not control those bugs. Where I live now is bug free, Thank You Jesus. They owe me for suffering 12 months that I stayed there, and they owe you too. This is Class Action!
A friend of mine hasn't even moved into Crystal Lakes yet and has already encountered an extreme level of unprofessionalism. He requested to tour the property weeks ago, and the "leasing consultant" (which is far from a befitting title for this employee) was not hospitable. She chose to remain outside instead of walking the potential resident inside the apartment; she barely engaged with him regarding his thoughts and did not bother to explain why Crystal Lakes cold be a good housing option. In fact, her stand-offish demeanor could possibly reflect her overall negative attitude towards Crystal Lakes Townhomes. In addition to this lazy, unpleasant individual, the rental office is sub par. Despite his overall welcome, he decided to take a chance and apply for approval. he took the application with him and returned it before Memorial Day. Unfortunately, it was in the hands of the employee who did not do a proper job of showcasing the apartment. She said it would take a week to process the application and background information. After a week passed, he called and was told his application was still being processed. He was told to call back in a few days or next week. The same thing happened the following week, and he was met with more excuses. One excuse was that the "consultant" he was with had been fired. It was one instance after the other, and this week he was told that his paperwork had been "sitting," and that another employee was handling it now. The rest are too long and do not matter. Take responsibility for your employees, tie up their "loose ends" if he or she gets fired, and stop making unacceptable excuses for poor customer service. He was approved, but, after three and a half weeks of waiting for Crystal Lakes to communicate, I would reconsider. The excuses continued to flow with a series of useless apologies and promises (i.e. lower rent the first month) the office can't legally keep. I think you all get the point. I understand that everyone's financial situations are different, but their lack of organization this early in the leasing process is a CLEAR INDICATOR of how this complex operates on a daily basis. Whether you pay, 850.00 or 8.50, you should be treated with consideration. Anyone who says that this is an awesome place has low standards is probably used to being treated poorly. A couple of good comments out of the various "one to no star ratings" are not some "drummed up" coincidence. This place is horrid from beginning to end!
First of all they should close the whole site and never open it, because that complex apartment is not in habitable or sanitary conditions, much less in safe conditions of someone living there. I would not recommend it to anyone. And to top it all they have a company of towing car ( ON DEMAND TOWING) that take the cars at night from the parking lot for pure joke and illegally to get money from people. The apartments are ugly, dirty and old. And the staff of the rent office are unprofessional.
Moved in on the 2nd . Everything was up to date as far as the kitchen, I even looked behind area's stove and etc No bugs at all ! Counter tops , light beads in etc are really nice . NO BUGS !!! If your house is dirty or you keep a nasty house then there is a 100% chance you will see bugs / roaches . Maintenance and cleaning crew are very nice , These apartments are really affordable. I just wished they were just re- modeled on the outside in a re- modeled fencing patio . Overall Crystal lake apartments are nice !
These apartments are run down and the grass gets as tall as your knees before they have anybody cut it. Your kids are not safe period b/c you have to worry if they walk outside are the neighborhood kids going to jump them or not b/c they have parents that do not care about their kids at all. They are roaming all times of night when they should be in the house. So, to me management does not care about the safety of the residents that live there or they would start evicting people who violate the lease agreement. They have had shootings and kids running around stealing etc. etc. This is not an ideal place for a family period and management is very poor and the corporate office should do something about the people they have working there . POOR MANAGEMENT AND A VERY NASTY LIKE PLACE TO EVEN LIVE DEFINITLEY DO NOT RECOMMEND ANYBODY TO LIVE HERE WITH KIDS ESPECIALLY IF YOU CARE ANYTHING ABOUT THEM.
When you call them they lie straight to your face nothing they say can be trusted. They are normally disgusting to deal with. The maintenance is a joke there are people without AC's middle of the summer by the way and I have water leaking from my ceiling been a week since someone has even looked at it and looks real close to falling in..... this is not living for anyone and certainly not what I paid for.
These apartments are absolutely amazing! The rental office is so easy to work with, the maintenance department is on POINT!! The fix problems usually the same day, the staff is friendly and always willing to work with you! The apartments themselves are very spacious compared to others in the area, and VERY affordable. As a single mother I recommend these to anyone who is looking for a nice, affordable, and clean neighborhood to live in. The schools are EXCELLENT!! Its convenient to the interstates and very clean and well kept properties! I love it here and wouldn't move if you paid me!! Quiet and clean neighborhoods are hard to find in this area lucky for me we already have one! :-)
Crystal Lakes Apartments Photos
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Kitchen
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Map Image of the Property
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Sycamore Renovated - 3 bedroom, 1.5 bath
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Kitchen
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Foyer entrance
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Living Room
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Dining Area
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Living Room
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Bedroom
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Iron House Apartments
1309 W Broad St
Richmond, VA 23220
1-3 Br $1,097-$1,999 8.0 mi
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The Gallery Midtown Apartments
308 N Nansemond St
Richmond, VA 23221
1-2 Br $1,225-$2,155 8.7 mi
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Country Club Apartments
201 Tam-O-Shanter Blvd
Williamsburg, VA 23185
1-2 Br $1,390-$2,070 46.3 mi
Crystal Lakes Apartments has one to three bedrooms with rent ranges from $919/mo. to $2,400/mo.
You can take a virtual tour of Crystal Lakes Apartments on Apartments.com.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
3501 Meadowdale Blvd
Richmond, VA 23234