Dexter Lake Union

I was extremely excited to move into this apartment complex in a central location but immediately found it to be overpriced with poor amenities and poorly designed/built apartments. The freshly-renovated unit had a broken laundry machine. It took 2 months for a replacement to arrive with no updates from management. After I complained, the then-Assistant Manager finally told me the building’s owner is cheap and wants multiple bids to pick the least expensive option. Other amenities (rooftop furniture and gym equipment/HVAC) remain broken/unusable for long periods of time. Gym HVAC stopped working during heatwave, and management did not notify residents or provide alternatives for cooling and safety/ Security issues are huge issue management doesn't address. My unit was broken into and robbed. On top of this, I personally incurred cleaning fees due to the burglary. While the building did move to me another unit, management made me pay a higher rent. This new unit also had severely outdated fixtures and appliances, making it grossly overpriced then and now. Ongoing issues include - The “gym” is poorly equipped and always reeks of body odor. - Package room not secure and in garage. Even with gate, people break in. A tenant could get hurt encountering a thief. Current management was unresponsive to my complaint in writing. - Units on the very top floors are only accessible by garage elevators, which is unsettling because of car break-ins. Rear elevators are often vandalized. - Poor window insulation everywhere, Aurora-facing apartments are especially noisy. The maintenance team, current manager and assistant manager have been reasonable and nice to chat with. That said, this doesn’t make up for the multitude of issues I encountered. I’m very excited and relieved that I finally managed to move out of this building.

I am compelled to express my profound dissatisfaction with the management and overall state of the apartment complex, which has significantly impacted my living experience here. One of the most pressing issues is the condition of the trash rooms. They are consistently neglected, overflowing, and unkempt, which not only detracts from the cleanliness of the complex but also poses health concerns. Additionally, there is a serious safety concern due to the frequent presence of homeless individuals in and around the building. This situation has made many residents, including myself, feel unsafe and uncomfortable. The lack of effective security measures and management's apparent indifference to addressing this issue is alarming. What is most frustrating, however, is the apparent lack of accountability from the office staff. Reports and complaints seem to go unheeded, with little to no action taken to rectify ongoing issues. Requests for assistance or intervention are often met with apathy, leaving residents feeling ignored and undervalued. This experience has been deeply disappointing, and I urge potential renters to consider these serious issues when making their housing decisions. Management's failure to maintain basic standards of cleanliness and security, combined with their overall unresponsiveness, makes living here untenable.

Toured recently and loved the spacious floor plans that were offered. I hope to come back later to look at the two bedrooms since they were not ready to view yet.

Dexter is a great place to live. While the building is older than most on the block, in my opinion older buildings are built to last. The new team has been working hard to make this a better home for us and we appreciate it.

The new office staff are very helpful! We have great views of the lake and absolutely love the area.

This is the worst place to live, leasing office staff are lazy and don't do a single thing, office is supposed to be open 7 days a week but is always closed on the weekends with no one there, that is ridiculous

This apartment doesn’t get the basics right !!! It fails to provide a secure home and secure space for your car. Your packages go missing, your home appliances don’t work and will not get replaced even after countless complaints. If you want a full time job dealing with hundred problems caused by this apartment, then dexter provides that perfect nightmare

The last event we had was awesome. The wine was great and I got to meet some of my neighbors. I cant wait for the next one!

DO NOT COME LIVE HERE AT ALL. Do not come live here unless you like getting broken into. In our 2 months living here we have gotten our car window smashed from their "secure parking garage" that we pay $200 for and also got out (supposedly secure residence storage room) stolen out of which we pay around $50 for per month. We lost more than $1,000 worth of things from our storage that had a lock and you need a key to get into the room, we saw other people's storages had been opened and stolen out of too. We thought we got a good deal since we got the 6 week free special but now we understand it's because the apartments don't spend a dime in updating their security system. Have no working cameras at all so now its becoming a concern how easily could someone just break into an apartment. I try to give every place the benefit of the doubt since there are people that complain about anything and try to bring the ratings of apartments down but this is absolutely insane. Management seems to be very nice and such but there clearly is an issue with upper management wanting to keep these apartments insecure as hell. I would rate them a 0 if I could and it is so sad because we were so excited to move here and to the area but upon being here 2 months we have lost thousands of dollars in things being stolen in one month alone. Save yourself and do not come live here, the price is not worth it unless you want to walk away with nothing.

Moving internationally, from Sydney to Seattle, I am grateful for how easy Dexter has made the process. The entire staff has been super helpful in the leasing and moving-in process, especially Gizelle.

I had a great experience speaking with the leasing staff! I’ve been working with Gizelle for about two months now and she has been very helpful and knowledgeable about the area. Looking for apartments has been very stressful for my family and I but she has made the search all the more pleasant. On top of that our children love her! It make us feel like Dexter can be a home for us in the future.

This apartment is literally the WORST. After many months and many complaints about the noisy trash compactor running at night. They finally agreed to turn it off after 10PM so I removed my original review. But not for long. After 4 weeks, everything was back. The trash compactor runs all night long. Every 30 minutes to be exact. This time the building management team don’t care for sure. They stopped responding to our emails. They refused to do anything. They refused to release our contract so we can go find another place. They’d charge us penalties if we wanna break the contract. I’m living in HELL at this place. I talked to many people who are living here. They’re also complaining but get no response whatsoever. We’re living in the WORST HELL. I contacted the local police and sent videos about the noisy machine running at night. I contacted Seattle Department of Construction & Inspections. More to come on that. PEOPLE. YOU SHOULD AVOID THIS PLACE AT ALL COST. IN FACT, YOU NEED TO

Great location at a reasonable price. Essential amenities available, and the staff is friendly

Dexter Lake Union is a great place to stay. We have been living here for more than 3 years now. Everything is good except for security in parking garage which they have improved now, and I am hoping to see it improve more with time.

We truly enjoy living at Dexter Lake Union. Besides a good location and nice amenities, the entire staff is so friendly and helpful which really sets this location apart from others.

In the past year with COVID, we've had multiple packages stolen, a bike stolen, and notices of multiple break ins into cars in the parking garage. Every time I've asked about a stolen package, the front office has said that they will check the security cameras, but I've never had anyone update me on what they saw in the footage. They have always asked me to just re-order the package and that it was most likely my fault for not saying to put it in the package locker. They're not willing to take responsibility for any of these happenings. Also, the garbage room on our floor has been dirty for the last month until they cleaned it up this week. If we're forced to pay $35 a month to pay for trash service, at least they could keep the communal spaces clean. There have also been multiple rats around the main garbage disposal area near the entrance to the parking garage during July and August. All in all, I'm not impressed with the apartment any more. The staff members in the past years have been wonderful and courteous but since 2021, all of my positive thoughts about the building, Greystar, and management have gone out the window

I've been living in Dexter Lake Union for nearly 4 years, and everything has been good until recently when the building manager and staffs were changed. I had 4 packages coming safely to package concierge within a week, and all of them were retrieved by the leasing team. When I went to ask for my packages, they said they already delivered to my apartment front door. However, I didn't see any package at all even though I stayed at home the whole week. This really raises the question of the trust and reliability of the staffs in the building. The manager didn't give me any explanation or solution. I really disappointed and feel unsafe because of the staffs in the building.

Great community, friendly staff and friendly residents.

Great place to live. Friendly and professional Staff members who take time to help with any problems. The location is convenient to downtown & a short walk to Lake Union is a wonderful perk. The recent paint & carpet upgrades make the building even better.

It has been a year since the pandemic started and management has yet to outfit the gym properly. First, the dumbbells were stolen, then the gym was closed, then they re-opened it, and finally opened it again in mid-January 2021. They've had a whole year to replace the stolen dumbbells which to this day they have not. There is a gap from 12 lbs dumbbells to 35 lbs dumbbells. All other amenities are less than basic in comparison to what other buildings offer for the same rent. The roof top is poorly furnished, the 4th floor garden could use some sprucing up too. The elevators are super slow and unfortunately, there's nothing they can do about that. However, double booking two elevators next to each other for move-ins at once is extremely frustrating. Good luck finding a cart to carry your Costco box across the entire building. The maintenance team gets 5 stars. They've been the best so far! Some parts of the building are very loud and no one seems to care. There is an army of rats by the dumpsters every evening. Not sure how they can get rid of them. There's also a homeless encampment on the south side of the building.

Great maintenance. Well maintained interior and exterior. Great location. Horrible management. Unfriendly and rude residents. No sense of community whats so ever. If youre looking for a sense of community and great apartment living, you could probably do better elsewhere.

I had a bad experience trying to rent a one bed room apartment from DexterLakeUnion, i have tried calling multiple times trying to schedule a tour, looks like the tour is not available till next week, i told the team that i am ready to apply and move in to the unit i selected , the leasing team responded with that, part of the ongoing special would not apply till i tour the apartment , again the tour for which is not available, this is not logical, the leasing team was not very helpful, and never reached back to help.

Dexter Lake Union has been our home for almost 17 years. It is a great place with top notch staff.

The apartment layout is great. Hallways and common areas clean, yet thin walls, and extremely noisy that goes beyond regular apartment living. If you have to wake up early or looking for a semi-quiet place to live, this is probably not the place for you.

The location is wonderful, so much within walking distance. The staff is professional and very helpful. They all make me feel at home within our community. I love the design of my apartment and the rooftop patios are lovely with great views of the city.

Dexter Lake Union is the best living experience in Seattle's South Lake Union

This is the best community Ive lived in since moving to Seattle!

I have lived here for a little over a year. I really like the building. However, there are things I'd like to change Pros: -great community with monthly wine Friday's where you can mix and mingle with co-residents. -Ample parking, always able to find a parking spot. -Close to lake Union which is great for jogs and summer walks. -1-2 miles away from Whole Foods, metropolitan market and QFC -Great rooftop with grills and view Cons: -$25/mo trash fee that they won't let you opt out of -3 break-ins in the past 6 months. Man robbed front office stealing residents packages and broke into mailboxes stealing mail -a few restaurants within walking distance, not very many.