Downing Apartments

READ THE REVIEWS AND DON'T LIVE HERE. While the paint may appear nice, all of the apartments have a lot of issues with heating, cooling, pest control, plumbing, lighting, etc. Rushmore Management notoriously does not communicate about anything, maintain their properties nor resolve any issues. For the rent, there are better options.

I never lived where roaches or mice reside. Someone told me if you see 1 that means there’s more and they were right. The leasing manager sends out pest control emails occasionally but using the service is useless if ALL tenants aren’t using it which is the case with the building I live in. Unfortunately, I’m planning to move when I can because of the roaches. I will say that I live in a renovated unit and I haven’t seen any mice.

Numerous attempts to communicate with the management and maintenance teams, all of which have been met with disappointing silence. The lack of responsiveness and disregard for resident concerns is truly disheartening. Despite multiple emails detailing problems, there has been no acknowledgement or action taken. This lack of communication and inaction is unacceptable and shows a clear disregard for the well-being of the residents. Move out of here and stay away from this place.

I couldn’t wait to move out! Property managers never handled any concerns. They don’t care about tenants. Renovated every apartment that was vacant but those of us who chose to stay lived in unrenovated apartments. So don’t be fooled by the pics. I’m sure whoever will live in my old apartment will find pay more than I did without the amenities! Mice living rent free; pest control is a joke they leave sticky pads throughout the apartment. Mouse caught on pad in bedroom and living room on the weekend at that (they don’t provide emergency services). I told management in Monday they said maintenance does not remove them. Neighbors are easily heard all times of the night, and those who own homes in the neighborhood are rude and snobby about street parking, which sucked because parking lots are small. My car was swiped numerous times. FYI don’t be late on rent past 12 days or you will be put on eviction notice, but don’t worry once you pay legal fees they might let you stay. Good luck.

I do not recommend this place at all. Since I moved i had problem after problem. Dryer broke, air broke, bathroom faucet was clogged with old debris, boiler steaming and making horrible sounds. Management is the worst and maintenance is not great. You will be lucky if you end up next to a good neighbor.

Scheduled an appointment for 6/26 @ 1:30 PM. The leasing agents never showed up. I called the office and someone said they would be there in 10 minutes, they also never showed. Sat there for 2 hrs.

If you wanna get apartment from this property you will wait a lot. They always promise call you back, but you get nothing. This is the one of the bad experiences I have ever had with rent of apartments.??????

My boyfriend and I moved in the beginning of April. While we did have some complications at first, management was able to fix them within the first three days and everything has been great ever since.

Nice, clean, spacious and newly renovated apartments in a quiet beautiful area. The Property Management (Romelis) is respectful and professional. She is doing such a great job, always available, quick to reply, and get things fixed and done in timely manner. I will recommend it. 5 stars.

I lived in a Rushmore Apartment for over a year, and it’s Maintenance is great from trash to lawn Care. Also their Customer Service is Top Notch! I never had a problem under this Ownership and to be honest don’t plan on having none! I recommend Downing to anyone. Kenny G

The apartments are newly renovated, clean, and nice. The Property Management is always quick to reply and get things fixed/corrected in a timely manner. The application process was easy and I got approved in seconds. She was also very respectful and professional. The location is quiet which is a plus. I was so happy to find an apartment that takes pets, I was able to keep my two furbabies. 10/10 would recommend.

With this being my first Time renting, the land lord was so helpful, nice and professional. When I messed up on my application she helped me fix it . The process was easy and I got approval in seconds . I appreciate her for making my first experience easy for me and helping me get set up in a nice and cosey apartment In a nice area.

Apartamentos estan completamente renovadas. Romelis me ayudo desde el comienzo del proceso hasta mi mudanza. Estoy muy entusiasmado con mi nuevo apartamento!

bueno , el trato recivido al llegar a la oficina muy bueno , respondieron a mis preguntas con mucho profecionalismo , mucha amabilida , al final resolvi mi problema , gracias por tanta amabilida

The Leasing Manager at Downing is professional and very efficient. I contacted the office in search of a 2 BDR, her demeanor was so welcoming and so inviting; unlike several other places in the area I had contacted. Obviously the end result was a rental. Excellent front office!