DURAND TERRACE APARTMENTS

After York purchased the building from Guardian during COVID, it has gone SO downhill. The landlord is absolutely horrendous—worst I’ve ever dealt with. In fact, it’s a new “employee” every single time; the landlord is unreachable. They treat long term tenants horribly: constantly threaten to evict, extort and harass us. TAKES RENT MONEY AND USES IT FOR WHATEVER THEY FEEL IS NECESSARY, AND WILL NOT PUT RENT TOWARD RENT (above rent increases that are not approved by LTB—overriding the LTB and paying off the extra rent they feel is owed from our legal rent payment). After they’ve stolen your money and put it towards whatever illegal item they want to, they tell you that you underpaid and threaten to evict. There’s black mold in the entire building. Our elevator is constantly out of service and does not pass ESA standards. OTIS (elevator repair company) continues to tell the tenants that the motor will blow someday. Not to use it when it’s raining, etc. Severe damages on the top floor due to water leaks that they’ve never bothered to fix even after bylaw orders. Maintenance lives in London. The “resident manager” has failed at tenant screening and this building has become sketchy. Tenants are stealing other tenants mail, clothes, and trying to get into their apartments late at night by jiggling our doorhandles. All has been reported to management, and nothing has been done. Let it be known that this company does not care about the building, or the tenants, or about being a landlord. This is nothing but passive income to them, which is unfortunate because any real landlord knows this is a job. They have failed us miserably. DO NOT APPLY TO LIVE IN ANY OF YORK PROPERTY MANAGEMENT BUILDINGS. BEWARE!