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Monthly Rent
$1,805 - $4,130
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
856 - 1,558 sq ft
Pricing & Floor Plans
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Unit 142price $1,805square feet 856availibility Now
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Unit 143price $1,830square feet 856availibility Now
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Unit 202price $1,910square feet 856availibility Now
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Unit 112price $1,840square feet 893availibility Now
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Unit 212price $1,865square feet 893availibility Now
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Unit 320price $1,900square feet 893availibility Now
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Unit 422price $2,100square feet 1,024availibility Feb 1, 2025
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Unit 211price $2,165square feet 1,213availibility Now
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Unit 217price $2,370square feet 1,213availibility Now
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Unit 202price $2,380square feet 1,213availibility Now
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Unit 427price $2,590square feet 1,462availibility Jan 13, 2025
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Unit 229price $2,850square feet 1,500availibility Now
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Unit 425price $3,000square feet 1,558availibility Now
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Unit 105price $3,065square feet 1,558availibility Feb 8, 2025
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Unit 405price $3,120square feet 1,558availibility Feb 17, 2025
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Unit 142price $1,805square feet 856availibility Now
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Unit 143price $1,830square feet 856availibility Now
-
Unit 202price $1,910square feet 856availibility Now
-
Unit 112price $1,840square feet 893availibility Now
-
Unit 212price $1,865square feet 893availibility Now
-
Unit 320price $1,900square feet 893availibility Now
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Unit 422price $2,100square feet 1,024availibility Feb 1, 2025
-
Unit 211price $2,165square feet 1,213availibility Now
-
Unit 217price $2,370square feet 1,213availibility Now
-
Unit 202price $2,380square feet 1,213availibility Now
-
Unit 427price $2,590square feet 1,462availibility Jan 13, 2025
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Unit 229price $2,850square feet 1,500availibility Now
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Unit 425price $3,000square feet 1,558availibility Now
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Unit 105price $3,065square feet 1,558availibility Feb 8, 2025
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Unit 405price $3,120square feet 1,558availibility Feb 17, 2025
About Emerson at Cherry Lane
Welcome to Emerson at Cherry Lane, a gorgeous apartment home community nestled in Laurel, Maryland. Situated in close proximity to Highway 1, getting around is a breeze. You can enjoy many scenic parks, great restaurants, local shopping, and fun entertainment venues in close proximity to these spectacular homes. Once you arrive, you know you have discovered something special. Renderings are an artist's conception and are intended only as a general reference. Features, materials, finishes and layout of subject unit may be different than shown. Pricing changes daily. Rent ranges reflected are estimates and are subject to change at any time.
Emerson at Cherry Lane is an apartment community located in Prince George's County and the 20707 ZIP Code. This area is served by the Prince George's County Public Schools attendance zone.
Unique Features
- Washer and Dryer in Home
- Luxer One Lockers
- Parking
- Pet Park
Community Amenities
Pool
Fitness Center
Elevator
Clubhouse
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Trash Pickup - Door to Door
- Online Services
- Planned Social Activities
- Elevator
- Clubhouse
- Storage Space
- Disposal Chutes
- Fitness Center
- Pool
- Gated
- Courtyard
- Grill
- Picnic Area
- Lake Access
- Zen Garden
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Loft Layout
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Island Kitchen
Highlights
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
Model Details
- Hardwood Floors
- Carpet
- Dining Room
- Den
- Built-In Bookshelves
- Crown Molding
- Vaulted Ceiling
- Views
- Walk-In Closets
- Linen Closet
- Loft Layout
- Double Pane Windows
- Window Coverings
- Balcony
- Patio
- Deck
- Lawn
- Garden
- Greenhouse
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Application Fee$50
- Dogs Allowed
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Monthly pet rent$50
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One time Fee$0
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Weight limit70 lb
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Pet Limit1
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Restrictions:The Emerson at Cherry Lane is a pet-friendly community and proudly participates in the PooPrints Pet Waste DNA Program! Ask our leasing agents for full program details today. Pets must be registered with the leasing office and with the PooPrints Program prior to move-in. It's easy, and we will help you navigate the process. Emerson at Cherry Lane is a Pet-Friendly Community! Cats and Dogs Welcome 2 Pets Maximum Per Apartment 70lb.
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Comments:Pricing per pet
- Cats Allowed
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Monthly pet rent$50
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One time Fee$0
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Weight limit--
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Pet Limit1
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Restrictions:The Emerson at Cherry Lane is a pet-friendly community and proudly participates in the PooPrints Pet Waste DNA Program! Ask our leasing agents for full program details today. Pets must be registered with the leasing office and with the PooPrints Program prior to move-in. It's easy, and we will help you navigate the process. Emerson at Cherry Lane is a Pet-Friendly Community! Cats and Dogs Welcome 2 Pets Maximum Per Apartment 70lb.
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Comments:Pricing per pet
- Parking
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Garage1st vehicle is FREE! All other vehicles thereafter is $50 per vehicle per month. Please call the leasing office for detailed garage parking information and availability.$50/moAssigned Parking
Details
Lease Options
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Flexible lease terms available - please call the leasing office for detailed lease term information.
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Short term lease
Property Information
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Built in 2007
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445 units/4 stories
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Trash Pickup - Door to Door
- Online Services
- Planned Social Activities
- Elevator
- Clubhouse
- Storage Space
- Disposal Chutes
- Gated
- Courtyard
- Grill
- Picnic Area
- Lake Access
- Zen Garden
- Fitness Center
- Pool
- Washer and Dryer in Home
- Luxer One Lockers
- Parking
- Pet Park
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Hardwood Floors
- Carpet
- Dining Room
- Den
- Built-In Bookshelves
- Crown Molding
- Vaulted Ceiling
- Views
- Walk-In Closets
- Linen Closet
- Loft Layout
- Double Pane Windows
- Window Coverings
- Balcony
- Patio
- Deck
- Lawn
- Garden
- Greenhouse
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Laurel enjoys a unique position roughly halfway between DC and Baltimore, and its relative seclusion makes it an attractive option for commuters who work in either city but prefer a small-town home environment. The close proximity to Fort Mead also makes Laurel a popular option for Department of Defense employees and military personnel seeking off-base housing.
The cost of living is rather affordable, and apartments tend to rent for much more reasonable rates than closer to the major cities nearby. While almost exclusively residential, Laurel does feature a handful of large shopping centers along its major roadways as well as a quaint Main Street district, the perfect place to grab a cup of coffee in a friendly café before heading off to work.
Learn more about living in Laurel| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 16 min | 9.2 mi | |
| Drive: | 18 min | 9.8 mi | |
| Drive: | 21 min | 11.6 mi | |
| Drive: | 23 min | 14.4 mi |
Transportation options available in Laurel include Dorsey, located 10.1 miles from Emerson at Cherry Lane. Emerson at Cherry Lane is near Baltimore/Washington International Thurgood Marshall, located 15.5 miles or 26 minutes away, and Ronald Reagan Washington Ntl, located 24.7 miles or 39 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 19 min | 10.1 mi |
|
|
Drive: | 20 min | 12.3 mi |
|
|
Drive: | 20 min | 13.2 mi |
|
|
Drive: | 20 min | 13.5 mi |
|
|
Drive: | 23 min | 14.7 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 4 min | 1.6 mi |
|
|
Drive: | 8 min | 2.7 mi |
|
|
Drive: | 5 min | 3.2 mi |
|
|
Drive: | 11 min | 4.9 mi |
|
|
Drive: | 16 min | 7.7 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Baltimore/Washington International Thurgood Marshall
|
Drive: | 26 min | 15.5 mi |
|
Ronald Reagan Washington Ntl
|
Drive: | 39 min | 24.7 mi |
Time and distance from Emerson at Cherry Lane.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 5 min | 0.3 mi | |
| Walk: | 9 min | 0.5 mi | |
| Walk: | 9 min | 0.5 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Fairland Regional Park
|
Drive: | 9 min | 4.2 mi |
|
Patuxent Research Refuge - North Tract
|
Drive: | 14 min | 6.3 mi |
|
Patuxent Research Refuge - South Tract
|
Drive: | 14 min | 7.1 mi |
|
Maydale Conservation Park and Nature Center
|
Drive: | 15 min | 8.9 mi |
|
Browns Bridge Recreation Area
|
Drive: | 19 min | 9.7 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 3 min | 1.7 mi | |
| Drive: | 13 min | 8.0 mi | |
| Drive: | 18 min | 10.2 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 16 min | 7.8 mi |
Property Ratings at Emerson at Cherry Lane
I recently lived at this apartment complex, and while the exterior gives off a luxurious vibe, my experience was far from satisfactory. Several issues marred my stay: Maintenance Problems: The call boxes, security locks, and garage doors were frequently malfunctioning, posing security concerns. Pest Issues: There were persistent rodent problems throughout the property, which impacted the overall living environment. Security Concerns: Squatters on the premises were a known issue, and despite bringing it to the attention of the Office Manager, no action was taken. Unprofessional Staff: Unfortunately, I encountered rude and unprofessional behavior from both maintenance and office staff. Additionally, there were instances of homophobic behavior, creating an uncomfortable living atmosphere. Infrastructure and Cleanliness: Thin walls made for a less-than-ideal living situation, and the presence of dog poop in hallways and common areas was a recurring problem. Management Issues: The frequent turnover of office staff is concerning, and the fire alarms consistently going off added to the overall frustration. I strongly urge the management company to conduct a thorough audit of the property's operations and consider significant renovations to improve the living conditions for all residents. Prospective tenants, please explore alternative housing options before committing to this property.
Property Manager at Emerson at Cherry Lane, Responded To This Review
Hello Amir, we're sorry to hear that your stay at Emerson at Cherry Lane didn't meet your expectations. We appreciate your detailed feedback as it helps us understand areas where we can improve. We aim to provide a high standard of living for all our residents, and it's regrettable that you didn't experience this. We encourage you to reach out to us at (301) 725-0009 or Emerson@kcmapts.com if you have any additional concerns or suggestions.
Do not fall for the facade , Rents are in line with areas with more amenities and less headaches . Property looks well kept until you move in .. Gates constantly broken.. No call box to buzz in your guests, do not get me started about that , they lie all the time , Claimed they were getting call boxes last year, that never happened . Charging $20 for visitor parking, which is sick I have seen other complexes charge but not $20 like stop trying to gauge your tenants, Defiantly should be free considering you have to go through hell to let them into the garage. And provide real amenities not just a pool and that gym where most of the equipment is broken , and has been broken way before I ever moved here. Trash rooms are disgusting , they have never cleaned them , Pressure washing them would not hurt ... The residents drop trash in the garage , they walk their dogs in the garage allowing them to use the bathroom in the hallways and the garage area. Rental office does nothing to try to combat this , but will attempt to fine you for placing your trash outside to early. Trash removal is 7 days a week , unfortunately there are no standards to anything that they do . I have had Valet Trash for the last 7 years , lets just say this last year has been less they stellar , No trash cans available at move in . I am pretty sure that the company they are using are just some random people who pitched their services. Save your time and money look any where but here...
Property Manager at Emerson at Cherry Lane, Responded To This Review
Thank you for sharing your feedback, DNettra. We are sorry to hear that your experience with Emerson at Cherry Lane has not met your expectations. We aim to provide a well-maintained, welcoming environment and we're disheartened to learn that this was not your experience. Your insights help us understand areas where we can focus our improvement efforts. Please feel free to reach out to us at (301) 725-0009 or Emerson@kcmapts.com if you would like to discuss your concerns further.
I have been living here since December and this place is awesome. Management is extremely professional, maintenance personnel are always on the job. I have nothing negative to say. Great location.
Property Manager at Emerson at Cherry Lane, Responded To This Review
Thank you for taking a moment to award Emerson at Cherry Lane with a five-star rating! It's great that you're happy and comfortable in our community—we want our residents to be nothing short of 100% satisfied with their living experience here. Thanks again!
I’ve lived here for 6 months now. The first 5 ish months were ok. I put in maintenance requests for little things that weren’t answered, staff were nonchalant about missing packages even though we have Luxer lockers so that won’t happens, etc. However, this past month is where things took a turn for the worse. I asked before moving in, if they had issues with rodents because I’m completely terrified. A few weeks ago we saw a mouse in our apartment and I’m almost certain I heard them in the walls. Pest control came out and laid glue traps, and it seems like the problem got worse after that. The mouse or rats Bc idk at this point literally ate through the glue traps. I’ve put in request, spoke to leasing staff and everyone is too nonchalant about this. I pay too much money in rent to be roommates with rodents. Staff is not handling this issue appropriately and I can’t wait until my lease ends so I can move. Please don’t move here. This apartment costs too much, just for the appearance of luxury because the services definitely aren’t.
Property Manager at Emerson at Cherry Lane, Responded To This Review
Aniya, thank you for taking the time to write this feedback. We want you to have an exceptional living experience at Emerson at Cherry Lane. Please reach out to us at (301) 725-0009 or Emerson@kcmapts.com at your convenience, so that we can discuss your concerns at greater length. Thank you so much!
I’m on the 3rd floor of one of these building and I’m one of the cleanest people but yet I’m having mice come in and out of my apartment !! DONT LIVE HERE !!!
Property Manager at Emerson at Cherry Lane, Responded To This Review
Jewel, thank you for this feedback. We know how frustrating it is when outside pests make their way in. We'd like to talk to you about your concerns at greater length. Please reach out to us at (301) 725-0009 or Emerson@kcmapts.com at your earliest convenience. Thank you!
I have been here for 5 years. I recently moved to the 4th floor from the first floor. Depending on which side you move on the first floor, be prepared for water bugs. Our whole time there we had an infestation of them. When I first noticed them, I went to management and requested to move to a higher floor. I was told nothing was available and we could the apartment treated. Their idea of treatment was to replace the patio door stripping, which they did. Every week we had the exterminator. Not until we decided to move to the 4th floor, I was told there was no way of getting rid of them due to the bushes. This apartment complex is in dire need to major renovations.
Property Manager at Emerson at Cherry Lane, Responded To This Review
Our team is sorry to learn of the challenges you’ve encountered, and we sincerely apologize your living experience with us has not been of the quality you expected. Our team wants nothing more than complete resident satisfaction, as we do our best to provide a clean and comfortable community for all our residents to enjoy. Your concerns matter to us, and we value your feedback. Please contact us directly at (301) 725-0009 or Emerson@kcmapts.com so that we can put an action plan into place and work on regaining your confidence. Thank you.
When I called to book my tour I was told 930 was great. Sometime between sat and Monday morning that changed. I wasn’t updated that my tour was canceled. When I arrived for the tour I was then notified that my tour was canceled and would have to reschedule. I don’t live in MD so that was a hassle.
Property Manager at Emerson at Cherry Lane, Responded To This Review
Hello Marcus. We sincerely apologize for any inconvenience caused by the cancellation of your tour. Your interest in our community is very important to us and we would like to make this up to you. Please contact us at (301) 725-0009 or Emerson@kcmapts.com so that we may speak with you and arrange for another tour. Again, please accept our apologies.
The staff are always very friendly! The maintenance and cleaning crew wave as I drive by in the garage and the reception staff are very quick to answer. However, they are largely ineffective. The dishwasher has been broken since I've moved in with a part on "back order" for over a year. It took the crew two weeks to fix my AC when it went out. Overall the place looks nice, but is fairly cheap. The plastic on the cabinets has melted away around the over. The bathroom hardware has fallen off from general use despite being fixed twice. There are about three people with LOUD cars that will drown out your TV and have woken me on multiple occasions. The white car is the absolute loudest; it almost seems like he purposely revs his engine to be obnoxious. With no restrictions on the lease about this, there isn't anything to do about it. I had really high hopes for this place given the friendly staff, but I would never recommend this place.
Property Manager at Emerson at Cherry Lane, Responded To This Review
Hello. We're so sorry to hear that you've had these experiences within our community. Please reach out to our office at (301) 725-0009 or Emerson@kcmapts.com so that we can discuss these issues and work on improving your experience. Thank you.
I moved into Emerson about three months now and I love it. my moving and application process was very easy, I move-in within a week. The staff (Michael) was very professional and helpful. the apartment is clean, quiet, and spacious.
Property Manager at Emerson at Cherry Lane, Responded To This Review
Welcome! We're so happy to see that you had a great experience while joining our community at Emerson at Cherry Lane, and that you were treated to exceptional customer service by Michael. We appreciate your feedback, and hope that you'll reach out if you need anything as you continue to get settled in.
Last week I moved into my new apartment. Due to covid I decided to lease completely sight unseen although the leasing office is open. The on-site staff completely understood that I preferred not to come to the office and I never felt that I was a bother with my 101 questions and emails. I needed to move rather quickly and the process was easy. When I moved in I was impressed with all of the safety efforts I saw taking place ( signage, masks, the smell of cleaning products). The apartment looked exactly the way the leasing agent said it would and I feel great about my decision!
Property Manager at Emerson at Cherry Lane, Responded To This Review
Thank you so much, Lauren! We’re committed to providing our residents with the best experience possible, so we're delighted to hear that the team has worked so diligently to ensure a safe and easy transition to our community. We appreciate you taking the time to share your experience. Please let us know if you need anything in the future. Welcome to Emerson at Cherry Lane!
I have lived at Emerson a few days shy of a year and since move in, I have received nothing but exceptional customer service and living conditions. The office staff answered all of my questions and gave me detailed information about the property before I signed my lease. Once my lease was signed, the move in process was seamless. I haven't had to contact them for anything as of late, except for when I locked myself out. Lauren came and let me in my apartment within 3 minutes of me calling so I could look for the keys I eventually found. The maintenance staff has been super helpful since move in. I broke the knob on my washer at least 3 times since moving in and they have always come the same day I put my request in, especially Omar. He has been super accommodating - never complaining and always showing up on time with a smile. Stu has also gone above and beyond helping me out one morning I came out to a flat tire. He happily pumped up my tire for me. Overall, I have had nothing but a positive experience since I moved in.
Property Manager at Emerson at Cherry Lane, Responded To This Review
Hello Amara. Thank you for your five-star rating and for sharing your experience at Emerson at Cherry Lane. It's so nice to hear that you have been treated to exceptional customer service by Joann and Cole, and that you're happy with your space. We appreciate your feedback, and hope that you have a wonderful residency.
I recently moved into my apartment at Emerson and the experience couldn’t be more satisfying. The staff, Michael in particular, was very welcoming and transparent throughout the application process. The apartment space was clean and spacious. So I really couldn’t ask for more!
Property Manager at Emerson at Cherry Lane, Responded To This Review
That's great! Thank you for taking the time to leave a review. We value our residents, and want each one of them to be completely satisfied with their space and our service. We're so pleased to hear that you're happy with your well-kept space, and that the staff has been accommodating. Please let us know if you need anything during your residency at Emerson at Cherry Lake.
My apartment home is so beautiful on the inside and out. All of the leasing staff made my move in smooth sailing. So far, so good. I love it here!
Property Manager at Emerson at Cherry Lane, Responded To This Review
Welcome to Emerson at Cherry Lane, Jade! We're proud to provide our residents with top notch customer service, so we're thrilled that you've been receiving the five-star treatment during your move. Thank you for the kind words about our staff and our beautiful living spaces. We hope you enjoy your time with us!
Living at the Emerson has been a terrible experience. Everything is always broken and takes months to be fixed. The garage doors are always broken, doors remain broken, equipment at the gym, ACs within the hallways and the elevators do not have working ACs. The leasing office and its staff are completely incompetent, extremely rude and I've always left the office with unresolved issues and total frustration. The lack of care within the leasing office is appalling. Stay away, keep your money and do not let this place overcharge you for such terrible service.
Property Manager at Emerson at Cherry Lane, Responded To This Review
Hello Amvri. We are so sorry to see this feedback, especially when it pertains to service from our team. We feel it would be best if we spoke with you directly about your concerns. Please contact us at (301) 725-0009 or Emerson@kcmapts.com. Thank you.
I have been on the manhunt for a new place to stay since I relocated here a year ago. I’ve been paying $3100 a month for a suite in a hotel (crazy right!??) for a year. For money purposes obviously and to finally feel like the DMV is my new home I was seeking out an apartment that was in a prime location, fit my needs, and fit my budget (the goal is buy a home within next 18-24 months). Mike and his team were inviting and kind and patient. He was willing to respond to my emails and calls and was very responsive to understanding what I was seeking in a new home. The application process literally took only a few hours (IF THAT!). He was flexible about my move in date and willing to accommodate my schedule (as I work from home and needed a few more weeks to save up more for furniture and final move in costs etc.) NO HAGGLE NO HASSEL NO PRESSURE none of the turn offs I was experiencing with other properties. I am looking forward to making memories and settling into my new space! Thanks so much to Mike and the team in the background who made this all possible.
Property Manager at Emerson at Cherry Lane, Responded To This Review
That's what we like to hear, Terry! We're so pleased that the leasing process was quick and painless, and that Mike was a pleasure to work with. Thank you for taking the time to share your experience. Welcome to Emerson at Cherry Lane!
looking to get Apartement in less then 48 hours? That’s what happened to me I went to Mike all he did take my application online 3 min exactly after I finished my application he called me tell me that’s I was pre approved he did send me email telling what kind of document he need. I tell him I want to see the apartment because I cannot rent something just by picture he did send the best of his employees with me after hours my parent and I loved the apartment then I send him the document, less then 12 hours he called me and tell me I got my final approval and now I can move from today. Less then 2 days I got my apartment. If you guys talking about Customer Services is MIKE and you need quality is the apartment. Thanks a lot Emerson at cherry ln for your support and kindness you’re the best.
Property Manager at Emerson at Cherry Lane, Responded To This Review
Hi Mido, Welcome to your new home at Emerson at Cherry Lane! We're delighted that you found our team, especially Mike, to be friendly and that we were able to provide you with a quick and smooth leasing process. It's our pleasure to serve you! We hope you continue to enjoy your beautifully appointed apartment for a long time to come. Have a great day!
The headline explains it all. The trash rooms are located in the garage so it's no wonder why we have mice. No mice traps in the trash rooms for some odd reason smh. Nice apts but the mice are disgusting. And people that don't live here break into the building every day. No cameras in the buildings or garages.
Property Manager at Emerson at Cherry Lane, Responded To This Review
We take pest issues very seriously. Unfortunately, outside pests can sometimes make their way inside. If you notice an issue please notify us immediately so we can alert the correct channels and handle the situation immediately. Due to the nature of your concerns, we feel direct communication is the best way to move forward. Please contact us at (301) 725-0009 or Emerson@kcmapts.com. We hope to hear from you.
I am shocked this place has a 5 star review. It has to be for the little perks here and there because customer service was awful. My husband and I were coming in to get a tour of a unit. Upon arrival to the location, we had to look around to see who to speak to. We were then met with an associate who appeared to not care about a thing. This associate barely spoke to us, took us to a unit, said three words then promptly leaned against a wall and tended to their cellphone. Didn’t explain any details of the unit, amenities, nothing. We had to ask questions and were given one word answers. Then we ended up just asking for a pamphlet with info and was a given a folder. No goodbye, no interaction. If you don’t want to do your job then don’t do it! First impressions are everything and I would never rent from this place. Lack of care or explanation was enough for us to quickly leave. The entire tour lasted 3mins. Never have experienced such poor customer service.
Property Manager at Emerson at Cherry Lane, Responded To This Review
We're sorry to hear this feedback. What you described does not reflect our customer service expectations. Our team will continue to work diligently to ensure all visitors of our community receive exemplary customer service. So that we can improve upon our services, please reach out to us at (301) 725-0009 or Emerson@kcmapts.com. Thank you.
I lived here for over 2 years (moved out now), and here are my thoughts. Pros: -Amenities (great resort-style pool, nice 24 hour fitness center, handy parking garage, good floor plan, etc.) -Location (walking distance to lake/park, movie theater, town center, groceries) -Balcony (each apartment building has an interior courtyard, so every apartment has a balcony) -Package pick up (Automated locker system allowing pick up at any time) -Media center/clubhouse (never used it, but looked very nice) -Planned social events -Maintenance on site, very friendly and helpful -Elevators -Office staff were helpful as well Cons: -Building security (Multiple key fob door locks, including from a busy road/sidewalk, were broken for a long time so anyone could come in) -Parking garage security (garage doors entrances were usually broken, allowing either anyone in or no one. And no security cameras in the garage other than by the entrances, so when my parents tires got slashed and car door kicked in there were no cameras to figure who did it. And who is out here slashing tires and kicking car doors anyways??) -Though the complex reminds everyone that no drugs are allowed, including marijuana, you can smell marijuana and find drug remains in the back entrance stairwells. -Some graffiti in the entrance areas from the sidewalk (likely due to broken locks) Overall, it wasn’t too bad but wasn’t the best. Like any place, there are good and bad things, and it just depends what things matter most to you.
Do your due diligence. If you want to pay rent at a place where the parking garage gate is always broken, the entry security doors can be opened without a key fob and the smell of dog pee and pooh in the elevator this is the place to be! This is only a fraction of the many things this apartment complex lack! Lastly, don’t let the exterior of the building fool you!
I have lived here since November 2016 and I have only complained of one issue, which obviously the management is not able to take care. Is either they are afraid of the neighbor or is one of them stomping on my head at every opportunity. I have called laurel police severally, yet no intervention. Left a voice message on the maintenance and the number called back, the person heavily snoring, could not talk. There is no security. I worked late one night and the security guy was busy on the phone blocking my view with high power. The location of course is great for my job and school. But what's the point when I can't call this place a home. Constant headache because of lack of sleep. I have tried not to review them negatively, but management doesn't care about the residents at all. Is all about money.
Living here will be fine--aside from doors that are always broken and the smell of weed in hallways-- but be prepared to be taken advantage of upon move out. They are attempting to keep our entire security deposit request more for an apartment left in amazing condition. We scrubbed floors on our hands and knees (floors that were given to us dirty enough that our feet turned black, mind you) and they're charging us $120 for cleaning. After pushing back, we will be reaching out to corporate and reporting them to the BBB.
The apartments themselves may be nice, but the complex is completely mismanaged. Not worth it at all. Discovered mold in my apt. Lydia (manger) told me lie after lie & never followed through with anything. Received many rashes and had terrible allergies due to mold.
When I first viewed our apartment at the Emerson it felt like home. Kathy in the rental office was extremely helpful and very welcoming. They were running a great promo when we moved in, we couldn't resist. Our apartment is everything we could've dreamed of its spacious, were on one side the kids are on the other.... GREAT FLOORPLAN ! Now the amenities are a plus there is a pool ( just wish the sun hit it more), 24 fitness center, movie theater and a lot more. My only downfall w/ the property is PARKING ! Now your apartment comes w/ one space but if you have 2 adults then you have to pay a monthly fee for an additional space or run the risk of parking outside and there's no guarenteed you'll have some place to park .... So that's very frustrating. Another negative is its suppose to be a secured building but the gates are always broken, management needs to come up w/ a new solution or take suggestions . And lastly we have 4 or 5 courtyards no uses or barely uses, considering there are children who live on the property it would be nice if they utilized one of these courtyards for a playground ... Just a thought, but over all I love living at the Emerson and would recommend it to anyone.
The location is perfect with access to public transportation, and walking distance to a brand new shopping center. The front office staff is actually helpful, and understanding. Large apartments, and grounds are reasonably well kept. Now the downs; The parking garage is a pretty hazardous, motorist drive too fast while in the garage. Some petty theft was a problem also, but the management did hire an off duty police officer to patrol the area. All in all I would recommend the property.
Great Place, location is amazing. Management is great. Maintenance is timely. Valet trash is the most concern since it comes to early.
This is a good choice if you are looking for a place to live that has covered parking...
This is the perfect building if you want access to everything: shopping, fine dining, gas stations, movies, you name it. The city of Laurel is right in the middle of your hands. The complex is beautifully kept, and the amenities are gorgeous. The staff is very warm and friendly, and they make sure to cater to your needs. Because of the location, rent for the units change every week, and they don't decrease until early/late summer. You are basically paying for the dimensions of your room and your utilities. However, if you want quality, this apartment complex is worth looking at.
Emerson at Cherry Lane Photos
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EVERYTHING WITHIN REACH
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Map Image of the Property
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Unit 720-117 - 1BR, 1BA - 856 SF
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Emerson at Cherry Lane
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SHIMMERING SWIMMING POOL
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Pool
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Fitness Center
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Fitness Center
Models
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Emerson at Cherry Lane has one to three bedrooms with rent ranges from $1,805/mo. to $4,130/mo.
You can take a virtual tour of Emerson at Cherry Lane on Apartments.com.
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14720 4th St
Laurel, MD 20707