Essex Properties at Miracle Mile

Essex gave me an apartment infested with COCKROACHES! Within hours of moving into Windsor Court, Unit 403, I saw 20 or more live German cockroaches. I saw all life stages (adult, nymph) in every room of the apartment (living room, kitchen, bedroom, bathroom, closet). They claimed they had no idea there was a problem, but after I told them I was moving out, they immediately listed the unit as available to rent next week, even while fully aware there is an active cockroach infestation. Don't rent from them, because they are willing to lease you the worse conditions and charge you a lot for it too!

The management office is terrible. They never pick up the phone or are every helpful. They are plain rude. This building adds on hidden fees. The elevators are always broken. Packages stolen. DO NOT LIVE HERE.

We moved into the complex in 2018 and we’re very happy the first two years. In 2020, the complex management went fully remote which has led to mismanagement as well as a lack of accountability. The maintenance team to their credit has been and continues to be wonderful. But the management team has had a shocking decrease in quality of work. This goes beyond the perceived lack of security we feel at the complex with all our packages being stolen- yes, I understand that this is a problem at all complexes. The management team has added a lot of incorrect fees into our monthly bill, often double charging on autopays incorrectly and billing for incorrect amounts. To be specific, in may 2022 the complex increased the trad bill from about $30 a month to over $110 per month. All of the residents are confused by this but we are not getting any answers as to what the increase is for, despite a good faith request for information.

I have lived here for many years and am extremely excited to be leaving as soon as my lease is up. I cannot recommend against living here enough. While the location is great, the staff and management is terrible. My car has been broken into twice in the parking garage, and zero support has been provided by management. My packages are routinely stolen and neighbors throw parties or blast loud music at all hours of the day, which management refuses to respond to. Additionally, my electrical box has been having issues and makes an extremely loud buzzing sound all day long, which could be a real fire hazard, and yet I haven’t been able to get anyone to take it seriously despite six months of filing work orders. When it comes down to it: the price and location are great, but not worth it. You have zero support living here, terrible neighbors and even worse management.

My wife and I lived in the Cochran building of Essex at Miracle Mile for 2 years and during that time we had various negative experiences. When we first moved in, we thought we were getting a fairly nice apartment at a competitive price but we quickly realized that most of the “amenities” were just a fancy veneer over an aging building and an unhelpful staff. For example, given the particularly rainy year in LA last year we had multiple instances of major water leaks in the foyer and garage areas. The leaks made huge puddles and caused the dry-wall to fall off the wall. Each time these problems would be “fixed”, only to recur with the next rainy day. The pipes in the garage would also leak onto our cars with each rain. As far as our apartment goes, we had multiple instances where our A/C unit would break, then be “fixed”, only to break again a week later. We also had multiple instances of dirty water bubbling up from the drain of our showers and also leaking down through the ceiling on one occasion. There are 6 washers/dryers and at least 1 or 2 is always out of service. There are 2 elevators and there is always at least 1 out of service as well, and as of our leaving in April of 2017, both elevators were expired by over a year for inspection. All of this would probably earned Essex 2 or 3 stars if that had been all but the management staff are some of the most disorganized and unhelpful people I have ever experienced in my life. Stefania in particular was painful to work with, not only was she unhelpful but she would fail to complete tasks she said she would accomplish. In our specific instance we had a sit down meeting with her in January of 2017 to give notice that we would be leaving in April and to ask if Essex could extend our lease for 1 month and our normal rate. She stated that she would ask upper management but never relayed the information. Therefore, Essex never got back to us on our request and ended up raising our rent by over $1000 for the extra month. They also did not consider this meeting “written notice” and charged us an extra $1000 for the last week of April even though we moved out April 5 and payed through April 20. Overall, I recommend that you should not rent from any Essex property. They are a huge company that sees you only has a number and never is willing to work with you as an individual. They complete the bare minimum in order to make as much money as possible.

These reviews are obviously fake. Since I have lived here for over a year, I have had mail, packages and a bicycle stolen, the elevator and garage door routinely break and it takes a while to fix them. Used condoms and cigarette butts by the hot tub and pool, front and back doors to the building unlocked at night (I actually check the building myself when I go for a nightly walk), and rude staff. Random Airbnb people coming and going, doors propped open and rent increasing quite a bit each year. There are better places to live in LA.

AMAZING ROOF TOP VIEW OF LOS ANGELES. Pool and hot tub. Gated parking and street parking available. Close to runyon canyon, yoga, grocery stores, cvs, starbucks, multiple banks, pet friendly, SAFE environment! What else could you ask for?! Laundry on site. You can use your debit card and check status of your laundry from your computer!!! Everything you need is within 5 mins!

Within my budget, Essex at Miracle Mile proved to rank the highest in almost every category: * Location - excellent walking distance to everything * Kitchens are nice with more space than most others I looked at * Building is nice with good amenities - parking, pool, fitness, bus center Things to note: Essex has 4 buildings in the area so walking to some amenities. My building has a "dog run" area where I can let my dog go off leash. The employees are very friendly.

My husband and I moved to this 2 bed/bath apartment from NYC. We love how quiet and beautiful the street is. We live in walkable distance to really LACMA, amazing restaurants, and shops. The apartment itself has a remodeled kitchen and bathrooms but still has a lot of the character. The leasing office people are super helpful and answer all of our questions. There's a small pool and hot tub on our roof which a lot of people don't seem to use. We haven't really had any issues so far. The walls might be a little thin but we have really big windows to let natural light in and 2 small balconies. We also get 2 reserve parking spots with our apartment so we never have any issues. Overall - we really like it here!

We moved into this property a few months ago and love the area. Its a nice neighborhood and very pet friendly with lots of grass on the streets for the dogs. Great for dog walking. Building has a decent sized pool and small jacuzzi on the roof. The views from the roof are amazing looking out to downtown LA, Sunset and the Hollywood Hills. There are numerous bars, cafes, coffee shops, restaurants, yogurt, shopping, gyms/yoga, ect. in a walkable distance or a short car ride to the Grove, Hollywood and many more places. Leasing and maintenance staff are great, everyone is super friendly and accomodating. Best staff I have ever dealt with in all my years of renting with large properties. Leasing process was seamless and it made our choice to lease with them a easy and quick decision. It's an older building, but overall, the prices are great for the location and remodeled units are relatively spacious with nice kitchens and bathrooms.