Flats at Carrs Hill

Received over $1000 in charges living here. I even provided photo evidence from when I moved in and out proving these are false charges. They still refuse to remove them. They also forced their way in my apartment for an inspection when I wasn’t dressed and told them to come back in 10 minutes. Once it gets towards the end of your lease term, they stop maintaining the property because they know they already have your money. The elevators were broken the entire month of move out. My guest got stuck in the elevator with an expired safety permit for over 10 minutes and the door had to be pried open. There was no bedroom door for my bedroom, nor was I provided a headboard as seen in the photos. There was only one window in my entire apartment. Fruit flies everywhere. Walls are PAPER thin, I’m talking you can hear your neighbors conversations, alarm clocks, everything. And, no, the leasing office does not care if you can’t sleep or study. They already got your money! Crappy furniture that’s falling apart. If you have a dog, well they only have 2 tiny patches of grass filled with poop for the entire complex. Not enough parking spots. Leasing office people are very rude and not helpful. They charge a $1500 sublease fee (never even seen one that high), so you better hope you’re not a December grad or plan on studying abroad. Sketchy people that don’t live here constantly loiter around in the parking lot and the lobby. I’ve even seen cops have to remove random people out of the apartments. Doesn’t help that the gates are constantly broken and open. There’s so many other apartments that are nicer and closer to downtown/campus.

My daughters lived here for two years. One of my daughters had an issue with mold growing up her bedroom wall. It did get treated, but ended up coming back and consequently making her ill. Maintenance came into her apartment unannounced and unscheduled while they were sleeping, which also caused them to feel distressed. The girls working the office were unapologetic for the unannounced entry, saying that maintenance had to come When they were available and it was hard for them to schedule their entries into apartments.

Normally quiet, but sometimes I can hear the neighbors through the walls. The parking lot is well lit, but a bit bright through my window. Overall experience has been good

I love the Flats at Carrs Hill and I think living here has been an incredible experience. However, as a community I feel slightly disconnected from the rest of my neighbors. I wish that there were more events that involved more community togetherness rather than here take this thing.

I love it here! The community is amazing and the amenities are awesome! The staff is very friendly and the maintenance staff is nice and efficient!

The flats is a great place to live. The workers and maintenance guys are very nice. We even have a cool new package room for after hours. The pool is great too.

The Flats is an amazing place to live! The workers are so welcoming and helpful with all problems. The amenities are super nice and always well kept.

great amenities and great staff. ready for the warm weather and pool. Study lounges are super great for late night studying. Excited to use the new package pickup system.

No problems here! Perfect for a student! I have lived here a few months now and everyone has been so welcoming and helpful with everything! The main tenge crew is amazing and always there to help fix stuff quickly!

The security at the pool is terrible. It is a gate that has no lock, no code, no anything. The pool is monitored by flats staff by having one person from the front desk coming down every hour to check for non residents. This system has fallen off, and is not utilized any more. With this system, after hours, a deadlock was placed on the pool gate, locking residents out of the pool at 6:00pm, but the gate is still hoppable, so people who don't care about the rules, also known as all of Athens, hop the gate and have the pool to themselves at prime time. The covered parking leaves white dust over any cars after a storm. When confronted, the assistant manager said, "Yeah, that happens, we can't fix that". Property is damaged at this location and security is so poor that I usually remain in my apartment after business hours.

I have lived here for two years and have really enjoyed it. It is walking distance to UGA and downtown. The property has many great amenities, such as the pool and the new gym. The study rooms are also nice and quiet. The apartment also comes fully furnished. I have never had any issues here and would highly recommend it to others.

Read the other reviews. They are true. Be careful.

There is no ability to go below 1 star so that's what I will give them. They charge rediculous fees, are higher in rent that normal, and will ding you with extravagant and erroneous fees after move-out. They charged us $50 to remove a sheet from a bedroom, $75 to remove a toilet brush and a har of clorox wipes. Then, when you try and have a conversation with them on the ridulous charges, there policy is to not talk to you on the phone or in person. So you have to email which isn't always responded to. There only stance is pay all the high fees we randomly charge you or we send it to collections. Horrible company to deal with. AVOID THEM!

This was literally one of the worst places I have ever lived in. Moved into a German cockroach problem, the side stairwells always smelled like dog pee, the hallways were rarely cleaned (someone threw up in the hallway outside my room and no one ever came to clean it), 24hr gym isn't actually 24hrs, plus all of the treadmills had ripped up belts so it's not like the equipment was safe to use anyway. Every month my roommate and I were consistently overcharged $50 each for electricity (which makes no sense because our ac and our cable box weren't working so I wonder what the electricity was going to). The front door for the building never locked, the front gate was rarely closed, everyone had the same gate code, and the back gate was always broken. The pool was undergoing maintenance for a good three weeks over the summer and there were always people that did not live at the flats using it like a literal community pool since no one was really checking to make sure there were only residents. The elevators also kept stalling during move out which it difficult to move out on time. I literally saw someone get stuck in the elevator, twice. To top it all off there was a move out cleaning fee uploaded to my account (which is ironic because I literally moved into a cockroach problem, so are they cleaning the apartments?) when my roommate and I definitely thoroughly cleaned the apartment. The only positives I can think of are the girls in the front office who were very sweet, and the location. But for what you're paying, that isn't worth it at all. Do not live here, take your business elsewhere there are so many places even closer to campus and downtown for a fraction of the price that are much cleaner and worth the price.

I lived here for 1 full year and I wouldn't exactly recommend. First and foremost, the Wifi is the biggest problem. There are so many random walls in the unit (3 bedroom) that it makes the wifi very hard to extend to all of the bedrooms. I even purchase a few wifi extenders and I still had a very hard time connecting. The leasing office wasn't much help either. They would simply tell me to call the wifi company, who then said it was a problem with the wiring. The walls in-between units are very thin and leave little to none to the imagination. I also cannot believe that they are charing such crazy rent prices for an apartment that really is not close to downtown, nor is it THAT close to campus. They say that it's a 6 minute walk to campus, but I would argue more, especially on the way back, which is entirely uphill. I have walked that on hot summer days and it is NOT fun. I would recommend spending your money elsewhere. You can get a lot more for your $ at other apartments in Athens that are more centrally located.