Flats at North Springs

The manager and staff in the office are great, and their always willing to take care of anything that I'm concerned about. The maintenance team is always great and they will get the job done, to make sure that everything is fixed on the first visit.

I will definitely recommend to my friends this community. I can see management is very good and committed to provide best service to the residents.

It is close by Marta which is pretty comfortable for commute. and most of grocery stores like Costco and target are nearby. Indian groceries stores are pretty nearby as well.

Safe and secure around Sandy springs. Has each and every amenities free of cost. We have a clean pool and game ni8’s every month and parties organized by management. Clean and kids friendly community.

Our experience has not been wonderful, because the stress in the application for accommodation was truly stressful but we understand. The accommodation was good but we needed some little things like brighter light and the seat out areas was not well cleaned, as the stains were not well cleaned. But apart from all these, we appreciate the community.

My move in was seamless, office staff was awesome. I love the area, convenience of having everything within minutes. Will definitely refer in the future.

The maintenance team is great. Creaser always answer my request when i have a problem. If im not home i can always pick up my packages in the office

Fairly smooth move-in process. Just a few minor things that I had to follow up on but it was a busy time with multiple move-ins happening. Love the community so far and looking forward to exploring more.

Trash pickup is not reliable. Also gate gets broken many times. Sometimes outside people use swimming pool on property. Plus point Maintenance folks get things sorted quickly.

The community here is fantastic. The common areas are well-maintained, and the amenities are top-notch. Whether I'm using the fitness center, relaxing by the pool, or taking a stroll through the beautifully landscaped grounds, I always find something enjoyable to do. The events organized by the management, like the monthly socials and fitness classes, have helped me meet new people and feel more connected.

I like this place. Everything was good. Maintenance service was on time and made everything was corrected. Leasing office staff is very helpful if we need anything.

My overall move in so far has been great! The move in outgrew was quick and simple. Madison is awesome and the staff is very kind and responsive. So far so good. I'm looking forward to checking out the amenities and walking around the community.

The apartment is very good with natural light, its a pleasant stay. The amenities are very good. Leasing office helped us to move in smoothly.

Recently moved in, they have some works still incomplete which was mentioned to us and said it will be taken care in 2 days, but not taken care of

The new manager on the property is very nice and she will do whatever she can to make sure that your happy living at this community! The staff in the office & the maintenance team is also very nice too, so I'm very happy to call this community my home!

The onboarding process was smooth and welcoming, which made the transition much easier. The apartments themselves are well-maintained and pristine, reflecting the high standards of the community. Additionally, the staff here is exceptionally attentive, responding promptly to any inquiries and ensuring that residents are comfortable and satisfied.

Great experience with the move in process. Bria was a lot of help and was quick to answer any questions I had for her. The apartment itself is very clean and overall nice neighborhood.

Location is good but rent is high according to amenities. North spring Marta station connected to community. Maintenance service is not up to the mark according to the rent.

Great area, my roommate and I are pleased with location and amenities. We especially love the valet trash service and gym space. The entire neighborhood is surprisingly quiet for the location.

Place is awesome!! Accessibility is also good. We have Marta near by - Just 5 mins walk. Surroundings is clean. Leasing people are so good and are always ready to help out.

I absolutely love it here! From rent price, location amenities and staff. Everything has been great. I really appreciate the community the events the staff holds, I usually can’t make a lot of them but the ones I’ve been able to have been a delight.

Wonderful community for someone seeking privacy, gate just doesn’t work hopefully not an ongoing issue before it becomes a problem for a gated community amenity. Customer service is actually great with communication and no issues thus far. There are current damaged remotes in the clubhouse for the entertainment room that prevents usage of it. Maintenance crew responsive is good. Gym is nice.

Okayish..Can improve a lot on cleanliness. Marta connectivity is a nice thing. But other amenities are not that great. Needs to improve on services

I have been staying here for more than 10 years now. The neighborhood is great and close to both downtown and Alpharetta with easy access to MARTA.

YOU REALLY NEED TO CHECK THIS PLACE OUT!!!! Please ignore the low review. I have been here about 4 years. I can tell you the good and bad. Was good when I moved here site unseen. We later got new management that really drove the place down. They really didn’t care. We’ve had another management change since late last summer and as a resident can see the changes happening. They really care and are honestly making it a good place to live. Check it out!

The management in the office is very nice, and the maintance team is AWESOME also too! They really know how to get the job done ASAP! I really do love living in the Flats at North Springs!

My experience has been pretty good so far after maintenance fixed a handful of things in my apartment. The maintenance crew and office staff are very sweet and helpful. The rental company seems to be good with upkeep of the property.

I have lived here since October. I hate to complain about anything but I have to be honest. Since I have moved here I have not had a working dishwasher and I have no access to letting guess in through the gated entry. I’ve called and put in countless requests for the issue with my dishwasher to be fixed and they always say they are sending someone right now and each time it is a lie. I have never experienced such staff who lie like they do in any place I have lived and it is very frustrating because I am not rude or unreasonable. I do everything right as far as paying my rent ahead of time and being a great citizen and resident. Please if you are looking for a honest staff that really helps there residents with needs they are supposed to provide DO NOT move here!!!!!

Ok to be here not a great place. No amenities, no play area, pool will be closed on mostly during summer, gate are broken, but the rent is way more expensive than nearby communities

The experience as been nice. The front office is very respectful and nice. They get in moving in the direction you wanted. The community is family oriented which makes this nice warm environment.

The property is always clean and the staff & maintance team are very AWESOME people, they really know how to get the job done ASAP! We always have a property event every month and that is so AWESOME too!

Has Nice Neighborhood good community space but couple of key issues. 1. No kids play area, kids play in parking lot. we are having tough time to let kids run around and play on a concecrete ground. 2. Maintanance requests are not attended properly and sometimes closed with no updates. 3. You will have to keep calling/ visiting leasing office frequently to get one issue resolved.

The maintenance is team is amazing ! Specially Sean and Mitch. They always have a smile and are super willing to help and make sure we are feeling well at home. Thank you !

Units are good but maintenance can be better. The community is pet friendly but sometimes the pets are not leashed and pet waste is not picked up by owners and makes unpleasant

Location is good, near to marta and grocery stores. There are few challenges with maintainance which can be improved

Great place to live in. Near to Marta and grocery stores and many more. I would definitely recommend it. Great schools and easy access to transportation.

Community maintenance is really good and it’s very close to Martha station and lot of other facilities like theatre and stores. The only complaint I have is management is taking a little while to respond back to tenant’s.

I am very pleased with my experience here at The Flats. Maintenance is amazing. The new management team including Sheree and AJ are very kind and efficient. Shaun has always taken very good care of my issues and now Mitch. It’s very serene and I’ve never had an issue with security or noise. I love it here.

Do not move here. This place has been under two management companies in the past year and a half. It is literally a dump, trash everywhere at all times. They do not fix anything. I called about my garage leaking, I had to go to the rental office 5 times before someone even came out. I called and submitted to the portal maintenance request for my garage not opening/closing and someone else’s remote opening my garage, a year later still has not been fixed. I put in a work order to get the bath tub deglazed, verified with the office IN PERSON that it was scheduled for today. Displaced myself for hours. No one ever came. The two girls in the front office are terrible and told two completely different stories of why the service was not complete. One said they don’t have a key to my apartment, the other said the contractor never came out. I specifically asked them before I left do I need to leave the door unlocked they said they had a key. Total incompetence here and no customer service.I asked why they didn’t call to let me know they didn’t have a key, they claim they did. No missed calls no voicemails. Just lying. Do not move here. Complete waste of time and money

Terrible terrible terrible. There needs to be credits given to everyone living here for amenities not able to use but are charged for. In addition your carpet should be replaced and your unit freshly re painted by complex per renewal As the rent greatly increases with everything aging and not being repaired on the inside on the unit The community has yet to do Anything about replacing a broken entry door a faulty ac unit that has my bill 200 because kw use is tripled. Trash collected when they feel like it. Roaches are extremely bad for terrace units that there were some living within control panel of appliances. Units in back have no lighting or trail JUST dirt and grass. No patio nor balcony for some TERRACE units but not deducted from Cost The office, gym, yoga room Computer area should NOT have ANYTHING TO DO WITH THE COST OF THE UNIT

Good amount of space and luxurious amenities. But cleanliness is required through the breezeway. Also, some more security is required from walkway of Marta

The in-office staff are wonderful, helpful ladies and the neighborhood itself has such charm. Unfortunately, there are maintenance issues that go unanswered for far too long. The gutters have not been cleaned in what seems to be a long while, making waterfall-pressure water fall from the tops of the buildings when it rains. The pool and other amenities are wonderful, but the pool gets dirty easily and is not taken care of. It has been cloudy for a week now.

I have lived at the Flats at North Springs for many years. It has so many advantages! It is located in a Dunwoody neighborhood only 5 miles from Buckhead; a MARTA station is connected; a beautiful pool and yoga room are included; and the staff are extremely friendly and helpful.

The apartment complex is a mess right now. There is no play area for the kids, the car wash doesn’t work. The pool is closed for maintenance. We need more EV charging stations due to increase in EV cars.

Good community. Good ambiance. Easy to access to Marta station, Costco, target Walmart publics and Indian stores with in 2 miles radius. Staffs are very helpful.

Prompt response on maintenance request and additional service requests

The flats at North Springs is a very nice place to live and it's very convenient to everything!

The Flats at North Springs has an awesome front office and maintenance team!

Good community-based apartment, good locality, new friends, events and amenities. It's only 1month still feels like home and had good get together.

Leasing office and members are proactive and we’re able to answer all my questions before moving in.