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Monthly Rent
$1,483 - $2,593
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
668 - 1,326 sq ft
Pricing & Floor Plans
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Unit 5829CT31price $1,677square feet 861availibility Now
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Unit 5823CL34price $1,677square feet 861availibility Now
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Unit 5801CL34price $1,692square feet 861availibility Now
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Unit 9114EC12price $1,690square feet 668availibility Now
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Unit 9108ER12price $1,690square feet 668availibility Now
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Unit 6111BC24price $1,700square feet 668availibility Now
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Unit 5833CT12price $1,731square feet 777availibility Now
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Unit 5904CT12price $1,731square feet 777availibility Now
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Unit 5803CT32price $1,806square feet 777availibility Now
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Unit 9118EC13price $1,773square feet 807availibility Now
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Unit 9126ET12price $1,773square feet 807availibility Now
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Unit 9111SL33price $1,773square feet 807availibility Now
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Unit 6214BC11price $1,652square feet 899availibility Now
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Unit 6229SC15price $1,687square feet 899availibility Now
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Unit 6220BD11price $1,627square feet 899availibility Feb 25, 2025
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Unit 5805CT33price $1,814square feet 874availibility Now
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Unit 5807CT32price $1,824square feet 874availibility Now
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Unit 5805CT13price $1,854square feet 874availibility Now
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Unit 5917CT13price $1,723square feet 776availibility Now
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Unit 5915CT13price $1,733square feet 776availibility Now
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Unit 5925CT23price $1,733square feet 776availibility Now
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Unit 9314ER34price $1,785square feet 799availibility Now
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Unit 9318ER32price $1,850square feet 799availibility Now
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Unit 9324ER21price $1,915square feet 799availibility Now
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Unit 9334ER23price $2,007square feet 994availibility Now
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Unit 9010BT33price $1,818square feet 994availibility Mar 5, 2025
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Unit 9308ER23price $1,877square feet 994availibility Mar 5, 2025
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Unit 9122EC11price $1,811square feet 913availibility Now
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Unit 5913CL11price $1,826square feet 913availibility Now
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Unit 6204BD31price $1,831square feet 913availibility Now
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Unit 5815CL24price $1,950square feet 1,062availibility Now
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Unit 6005CC34price $1,960square feet 1,062availibility Now
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Unit 6104BD21price $1,965square feet 1,062availibility Now
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Unit 5801CT11price $1,910square feet 942availibility Now
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Unit 5805CL13price $1,949square feet 942availibility Now
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Unit 5829CT23price $1,959square feet 942availibility Now
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Unit 9131ET33price $1,972square feet 1,016availibility Now
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Unit 9134EC32price $1,987square feet 1,016availibility Now
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Unit 5911CT23price $2,019square feet 1,016availibility Now
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Unit 6002BD13price $1,955square feet 1,083availibility Now
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Unit 5809CT12price $2,086square feet 1,083availibility Mar 8, 2025
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Unit 5904CT23price $2,096square feet 1,083availibility Mar 8, 2025
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Unit 9013BT13price $2,098square feet 1,049availibility Now
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Unit 9316ER21price $2,125square feet 1,049availibility Now
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Unit 9010BT32price $2,168square feet 1,049availibility Now
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Unit 9302ER14price $2,500square feet 1,049availibility Now
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Unit 9302ER33price $2,592square feet 1,049availibility Dec 31
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Unit 9304ER13price $2,210square feet 1,099availibility Dec 24
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Unit 9001BT32price $2,136square feet 1,099availibility Mar 5, 2025
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Unit 9318ER23price $2,260square feet 1,099availibility Mar 7, 2025
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Unit 9332ER12price $2,380square feet 1,326availibility Mar 7, 2025
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Unit 5811CL24price $2,141square feet 1,060availibility Mar 8, 2025
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Unit 9304ER12price $2,328square feet 1,182availibility Mar 8, 2025
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Unit 9300ER21price $2,375square feet 1,312availibility Dec 24
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Unit 9005BT24price $2,335square feet 1,312availibility Mar 8, 2025
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Unit 9124EC22price $2,271square feet 1,065availibility Mar 4, 2025
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Unit 6115BC33price $2,070square feet 1,065availibility Mar 5, 2025
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Unit 9118EC31price $2,020square feet 1,065availibility Mar 8, 2025
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Unit 9298ERTHprice $2,421square feet 1,135availibility Mar 5, 2025
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Unit 9284ERTHprice $2,421square feet 1,135availibility Mar 5, 2025
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Unit 9145SLTHprice $2,325square feet 1,135availibility Mar 8, 2025
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Unit 9142SLTHprice $2,375square feet 1,225availibility Mar 8, 2025
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Unit 9146SLTHprice $2,375square feet 1,225availibility Mar 8, 2025
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Unit 9134SLTHprice $2,525square feet 1,225availibility Mar 8, 2025
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Unit 5829CT31price $1,677square feet 861availibility Now
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Unit 5823CL34price $1,677square feet 861availibility Now
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Unit 5801CL34price $1,692square feet 861availibility Now
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Unit 9114EC12price $1,690square feet 668availibility Now
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Unit 9108ER12price $1,690square feet 668availibility Now
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Unit 6111BC24price $1,700square feet 668availibility Now
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Unit 5833CT12price $1,731square feet 777availibility Now
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Unit 5904CT12price $1,731square feet 777availibility Now
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Unit 5803CT32price $1,806square feet 777availibility Now
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Unit 9118EC13price $1,773square feet 807availibility Now
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Unit 9126ET12price $1,773square feet 807availibility Now
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Unit 9111SL33price $1,773square feet 807availibility Now
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Unit 6214BC11price $1,652square feet 899availibility Now
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Unit 6229SC15price $1,687square feet 899availibility Now
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Unit 6220BD11price $1,627square feet 899availibility Feb 25, 2025
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Unit 5805CT33price $1,814square feet 874availibility Now
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Unit 5807CT32price $1,824square feet 874availibility Now
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Unit 5805CT13price $1,854square feet 874availibility Now
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Unit 5917CT13price $1,723square feet 776availibility Now
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Unit 5915CT13price $1,733square feet 776availibility Now
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Unit 5925CT23price $1,733square feet 776availibility Now
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Unit 9314ER34price $1,785square feet 799availibility Now
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Unit 9318ER32price $1,850square feet 799availibility Now
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Unit 9324ER21price $1,915square feet 799availibility Now
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Unit 9334ER23price $2,007square feet 994availibility Now
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Unit 9010BT33price $1,818square feet 994availibility Mar 5, 2025
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Unit 9308ER23price $1,877square feet 994availibility Mar 5, 2025
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Unit 9122EC11price $1,811square feet 913availibility Now
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Unit 5913CL11price $1,826square feet 913availibility Now
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Unit 6204BD31price $1,831square feet 913availibility Now
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Unit 5815CL24price $1,950square feet 1,062availibility Now
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Unit 6005CC34price $1,960square feet 1,062availibility Now
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Unit 6104BD21price $1,965square feet 1,062availibility Now
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Unit 5801CT11price $1,910square feet 942availibility Now
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Unit 5805CL13price $1,949square feet 942availibility Now
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Unit 5829CT23price $1,959square feet 942availibility Now
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Unit 9131ET33price $1,972square feet 1,016availibility Now
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Unit 9134EC32price $1,987square feet 1,016availibility Now
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Unit 5911CT23price $2,019square feet 1,016availibility Now
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Unit 6002BD13price $1,955square feet 1,083availibility Now
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Unit 5809CT12price $2,086square feet 1,083availibility Mar 8, 2025
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Unit 5904CT23price $2,096square feet 1,083availibility Mar 8, 2025
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Unit 9013BT13price $2,098square feet 1,049availibility Now
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Unit 9316ER21price $2,125square feet 1,049availibility Now
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Unit 9010BT32price $2,168square feet 1,049availibility Now
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Unit 9302ER14price $2,500square feet 1,049availibility Now
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Unit 9302ER33price $2,592square feet 1,049availibility Dec 31
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Unit 9304ER13price $2,210square feet 1,099availibility Dec 24
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Unit 9001BT32price $2,136square feet 1,099availibility Mar 5, 2025
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Unit 9318ER23price $2,260square feet 1,099availibility Mar 7, 2025
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Unit 9332ER12price $2,380square feet 1,326availibility Mar 7, 2025
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Unit 5811CL24price $2,141square feet 1,060availibility Mar 8, 2025
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Unit 9304ER12price $2,328square feet 1,182availibility Mar 8, 2025
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Unit 9300ER21price $2,375square feet 1,312availibility Dec 24
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Unit 9005BT24price $2,335square feet 1,312availibility Mar 8, 2025
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Unit 9124EC22price $2,271square feet 1,065availibility Mar 4, 2025
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Unit 6115BC33price $2,070square feet 1,065availibility Mar 5, 2025
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Unit 9118EC31price $2,020square feet 1,065availibility Mar 8, 2025
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Unit 9298ERTHprice $2,421square feet 1,135availibility Mar 5, 2025
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Unit 9284ERTHprice $2,421square feet 1,135availibility Mar 5, 2025
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Unit 9145SLTHprice $2,325square feet 1,135availibility Mar 8, 2025
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Unit 9142SLTHprice $2,375square feet 1,225availibility Mar 8, 2025
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Unit 9146SLTHprice $2,375square feet 1,225availibility Mar 8, 2025
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Unit 9134SLTHprice $2,525square feet 1,225availibility Mar 8, 2025
Select a unit to view pricing & availability
About Franklin Park At Greenbelt Station
Elegant living in a beautiful park-like setting. Today's apartment living is all about lifestyle. Franklin Park at Greenbelt Station delivers an amenity-rich lifestyle with unbeatable comfort and an unmatched convenient location. Nestled among trees and lush landscaping with enough paths to train for a marathon. Franklin Park at Greenbelt Station offers a lifestyle that meets your needs. Splash at the pool, work out at the fitness center (coming soon) or take a leisurely stroll around the pond. And, within close proximity to the property are many Greenbelt services such as shopping, dining and entertainment. No one comes close to how convenient our property really is. Call today and set a tour to see what you've been missing out on!!
Franklin Park At Greenbelt Station is an apartment community located in Prince George's County and the 20770 ZIP Code. This area is served by the Prince George's County Public Schools attendance zone.
Unique Features
- 2nd Floor Premium
- Fountains
- March 2
- Pepco Direct Pay
- Two swimming pools
- Walking distance to Greenbelt Station (Metro & MAR
- Combo Washer and Dryer
- March 1
- On Site Patrol
- Proximity to Shopping Center
- Verizon FiOS
- Full-size washer/dryer
- Laundry Facility
- Short walk to Greenbelt Metro Station
- Stackable washer/dryer
- Tennis courts
- 3rd Floor Premium
- Brand New Designer Kitchens
- Lifeguard on duty
- Vaulted ceiling
- Vaulted Ceilings
- Onsite Laundry Care Center
- Premium View
- Proximity to Metro
- Washington Gas Direct Pay
- High-speed Internet
- Stainless Steel Appliances
- Brick is primary exterior
- Green and flowered areas
- Habla Espanol
- In unit Washer and Dryer
- Maple Cabinetry w/Soft-Touch
- Pass through Kitchen
- Section 9
- Excellent elementary and middle school within comm
- Oversized Closets
- Well maintained grounds
Community Amenities
Pool
Fitness Center
Laundry Facilities
Playground
Recycling
Grill
Basketball Court
Picnic Area
Property Services
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Shuttle to Train
- On-Site ATM
- On-Site Retail
- Recycling
- Renters Insurance Program
- Planned Social Activities
- Public Transportation
Shared Community
- Walk-Up
Fitness & Recreation
- Fitness Center
- Pool
- Playground
- Basketball Court
- Tennis Court
- Walking/Biking Trails
Outdoor Features
- Courtyard
- Grill
- Picnic Area
- Lake Access
- Pond
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Granite Countertops
Microwave
Highlights
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Cable Ready
- Satellite TV
- Tub/Shower
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Breakfast Nook
Model Details
- Hardwood Floors
- Carpet
- Tile Floors
- Dining Room
- High Ceilings
- Den
- Sunroom
- Vaulted Ceiling
- Views
- Walk-In Closets
- Linen Closet
- Window Coverings
- Floor to Ceiling Windows
- Balcony
- Patio
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$200
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Application Fee$35
- Dogs Allowed
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Monthly pet rent$45
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One time Fee$300
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Pet Limit2
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Restrictions:Breed restrictions apply: Presa Canarios, American Staffordshire Terrier, Staffordshire Bull Terrier, Bull Terrier, American Bulldogs, Cane Corso, Rottweiler, Dobermans, Chows, and Pit Bulls. Please call for complete pet policy.
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Comments:Large dogs accepted; Pet rent and fees are applicable per pet.
- Cats Allowed
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Monthly pet rent$45
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One time Fee$300
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Pet Limit2
-
Restrictions:Breed restrictions apply: Presa Canarios, American Staffordshire Terrier, Staffordshire Bull Terrier, Bull Terrier, American Bulldogs, Cane Corso, Rottweiler, Dobermans, Chows, and Pit Bulls. Please call for complete pet policy.
-
Comments:Pet rent and fees are applicable per pet.
- Parking
-
Surface LotParking Available--1 Max
Details
Lease Options
-
None
Property Information
-
Built in 1968
-
2880 units/3 stories
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Shuttle to Train
- On-Site ATM
- On-Site Retail
- Recycling
- Renters Insurance Program
- Planned Social Activities
- Public Transportation
- Walk-Up
- Courtyard
- Grill
- Picnic Area
- Lake Access
- Pond
- Dog Park
- Fitness Center
- Pool
- Playground
- Basketball Court
- Tennis Court
- Walking/Biking Trails
- 2nd Floor Premium
- Fountains
- March 2
- Pepco Direct Pay
- Two swimming pools
- Walking distance to Greenbelt Station (Metro & MAR
- Combo Washer and Dryer
- March 1
- On Site Patrol
- Proximity to Shopping Center
- Verizon FiOS
- Full-size washer/dryer
- Laundry Facility
- Short walk to Greenbelt Metro Station
- Stackable washer/dryer
- Tennis courts
- 3rd Floor Premium
- Brand New Designer Kitchens
- Lifeguard on duty
- Vaulted ceiling
- Vaulted Ceilings
- Onsite Laundry Care Center
- Premium View
- Proximity to Metro
- Washington Gas Direct Pay
- High-speed Internet
- Stainless Steel Appliances
- Brick is primary exterior
- Green and flowered areas
- Habla Espanol
- In unit Washer and Dryer
- Maple Cabinetry w/Soft-Touch
- Pass through Kitchen
- Section 9
- Excellent elementary and middle school within comm
- Oversized Closets
- Well maintained grounds
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Cable Ready
- Satellite TV
- Tub/Shower
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Breakfast Nook
- Hardwood Floors
- Carpet
- Tile Floors
- Dining Room
- High Ceilings
- Den
- Sunroom
- Vaulted Ceiling
- Views
- Walk-In Closets
- Linen Closet
- Window Coverings
- Floor to Ceiling Windows
- Balcony
- Patio
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 9am - 5:30pm |
| Sunday | Closed |
A friendly residential neighborhood in Prince George’s County, Maryland, less than 10 miles northeast of Washington, D.C., Berwyn Heights thrives on its reputation as a small town in a big city. Located in easy commuting distance not just from the Nation’s Capital, but also from Baltimore and Annapolis, Berwyn Heights residents enjoy a peaceful refuge from the urban jungle in this family-oriented neighborhood.
Learn more about living in Berwyn Heights| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 9 min | 4.1 mi | |
| Drive: | 16 min | 8.8 mi | |
| Drive: | 20 min | 9.7 mi | |
| Drive: | 19 min | 11.4 mi |
Transportation options available in Greenbelt include New Carrollton, located 5.7 miles from Franklin Park At Greenbelt Station. Franklin Park At Greenbelt Station is near Ronald Reagan Washington Ntl, located 17.9 miles or 31 minutes away, and Baltimore/Washington International Thurgood Marshall, located 21.8 miles or 34 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 12 min | 5.7 mi |
|
|
Drive: | 16 min | 7.7 mi |
|
|
Drive: | 16 min | 8.2 mi |
|
|
Drive: | 17 min | 8.3 mi |
|
|
Drive: | 20 min | 9.2 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
| Drive: | 12 min | 4.2 mi | |
|
|
Drive: | 11 min | 4.5 mi |
|
|
Drive: | 12 min | 5.2 mi |
|
|
Drive: | 10 min | 5.4 mi |
|
|
Drive: | 10 min | 5.5 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Ronald Reagan Washington Ntl
|
Drive: | 31 min | 17.9 mi |
|
Baltimore/Washington International Thurgood Marshall
|
Drive: | 34 min | 21.8 mi |
Time and distance from Franklin Park At Greenbelt Station.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 11 min | 0.6 mi | |
| Drive: | 7 min | 3.0 mi | |
| Drive: | 8 min | 3.2 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Baltimore-Washington Parkway
|
Drive: | 3 min | 1.2 mi |
|
Lake Artemisia Natural Area Park
|
Drive: | 5 min | 2.1 mi |
|
Greenbelt Park
|
Drive: | 7 min | 2.2 mi |
|
University of Maryland Observatory
|
Drive: | 8 min | 3.5 mi |
|
NASA Goddard Space Flight Center
|
Drive: | 9 min | 4.0 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 9 min | 3.8 mi | |
| Drive: | 14 min | 6.5 mi | |
| Drive: | 12 min | 6.6 mi |
Property Ratings at Franklin Park At Greenbelt Station
Horrible. Always doing an awful job. You open a ticket and believe they will close it without doing nothing at all. I’m being waiting for a door to be changed and a mildew problem and they came and went back to the office to just close the ticket I submitted. That’s to look good for their superiors that they do their job. My bathroom stinks cause of the mildew. They will always say the same thing that we take hot baths. Lol and in summer time. I had called and they will tell you that they see the ticket you submitted but obviously it won’t.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback and the update. This is not the type of experience we want residents to have and want to work towards creating a better experience and addressing your maintenance issue. Since this is an .anonymous review please contact us at 301-474-1602 so we can directly address this situation. Thank you again
Don’t live here unless that you no longer want to be able to rent again anywhere in the US. I paid everything that I owe them in time, and they still put debt collections in my credit report. I kept being denied any other appartment I applied to after that. When I diged into the issue, I realized it was due to them putting a debt collection of 858 on me. When I called accounting, they did not even apologized for their mistake, and just basically told me to waste my own time calling the credit report company and try to fix the issue myself by sending me my final account statement showing I don’t owe them money. Also, my experience while I was there was not that great. Make sure that they show you where you will actually live when you go tour. They showed me a nicely decorated appartment when I toured. However, the day that I signed and went to see the actual place, it was dirty and a complete downgrade of what I was shown before. I was young and it was my first ever own place and the guy at the leasing office fully takes advantage of that. I had to move in urgently so I did not have much choice than to take it.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback. This is not the type of experience we want former residents to have and we would like to work towards creating a better experience. Since this is an anonymous review, please get in touch with us at 301-474-1602 so we can directly address this situation. Thank you again.
It took them 5 MONTHS to get rid of one mouse and I just seen other one pop up tonight! I have to now pay out of pocket for services that should’ve already been provided but because they can’t do their job I have to take measures into my own hands. DO NOT MOVE HERE!!!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback. This is not the type of experience we want residents to have and would like to work towards creating a better experience. Since this is an anonymous review, please contact us at 301-474-1602 so we can directly address this situation. Thank you again.
As a current tenant I will say between the mice, roaches, and the fact maintenance doesn’t fix a thing and paying crazy amounts in rent when they fix nothing is asinine. I have had a leaky ceiling since December it’s March the bucket they placed in the apartment is still here. Do not waste your money
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback. This is not the type of experience we want residents to have and would like to work towards creating a better experience. Since this is an anonymous review, please contact us at 301-474-1602 so we can directly address this situation. Thank you again.
There’s mice everywhere. Service requests gets ignored and they take forever to get completed. I literally dread coming home because I’m always finding more traces of mice. I will not be here much longer and it’s only been a few months.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback. This is not the type of experience we want residents to have and would like to work towards creating a better experience and addressing your pest control concern. Since this is an anonymous review, please contact us at 301-474-1602 with your unit number so we can directly address the situation. Thank you again.
Roaches here are crazy but it’s ok parking is crazy and make sure your vehicle has an camera so you can see who hits it or breaks in
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback. This is not the type of experience we want residents to have and would like to work towards creating a better experience. Since this is an anonymous review, please contact us at 301-474-1602 with your unit number so we can directly address the situation. Thank you again.
Hello wanted to write a quick review about this apartment complex I came to tour. Very convenient to metro , grocery store and library. They have a lake and very nice park 3 minutes away. Not to mention fitness center on property free to residents. I highly recommend this complex.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the 5-star rating and feedback! We are happy you're having a positive experience and that you like the location. We also are delighted you like the fitness center. Please let us know if you have any concerns that need to be addressed. Thank you again.
First off, THE AMOUNT OF ROACHES is insane. No matter how much my family cleans they will never leave it's disgusting and it's driving my family insane. That being said we figure it's from the old 90s appliances. Small white fridge, old stove, old moldy cabinets, etc. My family has requested to upgrade our stuff because we've lived here for more than 3 years but they completely ignore us and it's frustrating. I love the area but the apartment itself is terrible.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your detailed review and being a long-time resident. We want to work towards creating a better experience and resolving any issues you are encountering. Since this is an anonymous review we ask you to please give us a call at 301-474-1602 so we can directly address these concerns. We want to create a community that you truly love. Thank you again.
This complex is full of roaches, mice, spiders, and other insects you've never seen. Management does patch jobs to say they addressed your issue. The apartments needs updating really bad. When you see the model apartment you get sold, but in reality your apartment doesn't look like what you were shown. I made a terrible mistake moving here. I wish I took the time to read the reviews
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your detailed review and feedback. We want to work towards creating a better experience and resolving any issues you have. Since this is an anonymous review, we ask you to please give us a call at 301-474-1602 so we can directly address these concerns. We want to create a community that you truly love. Thank you again.
It’s a nice property! I moved into an updated unit I guess. Here for maybe a week and we hear scratching in the walls!! Seen a Roaches just shortly after moving in. I assume maybe I’ll let the maintenance team aware and we should ok. Noooo not at all. My request were treated to just shut me up. The pest control person SMH is by far the worst. The complex is poorly maintained but yet they raised the fee amount to remove the trash and it’s still horrible. the trash cans are over flowing most of the time. I moved in late January of 23 and it has been the worst experience ever. From mice, roaches to poor communication with the maintenance team. I wish I had never came here. I’m ready to leave early out of this lease. Ps Parking is terrible!!!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback. This is not the type of experience we want residents to have and would like to work toward creating a better experience. Since this is an anonymous review, we ask you to please call us at 301-474-1602 with your unit number so we can directly address the situation. Thank you again.
Mr. Thomas was amazing today. I recomend asking for him. Nice guy
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for sharing your experience. We're delighted that Mr. Thomas was excellent to work with and amazing. We hope you enjoy your home here and keep us posted if you need anything in the future.
Today I went in to look for an apartment and I found a nice one. Mr Thomas was a great help thank you.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Welcome home and thank you for the positive feedback! We're pleased you're having a delightful experience and that the team has been wonderful to work with, especially Mr. Thomas. We want you to have a home that you truly love. Please feel free to reach out if you need anything. Your feedback is greatly appreciated. Thank you again!
Don’t move here!!! We been here for a little over a month had 3 treatments and still are infested with bedbugs! Their only solution is to throw us in a smaller apartment not upgraded with dirty carpets. We’ve been dealing with this since day 1 and it’s only got worse!! Save ur time and money! Don’t even bother! We will be moving out as soon as lease is up! Til then it’s escrow for me!!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the feedback. We're sorry to see you've encountered issues during the leasing process and we will be sure to look into this issue mentioned. Your happiness is important to our team. Since this is an anonymous review, please feel free to give us a call at 301-474-1602 so we can resolve your concerns directly and receive more details. Thank you.
If I wasn't in a pinch and needed to move I would have never moved here. The leasing agent "Judy" started off nice but got nasty with me real quick. She even hung up the phone on me. During the process I asked her about my move in bonus and she told me that everything was okay and that it wouldn't be a problem. However, the day I moved in she quickly backpedaled on me and told me that she couldn't give it to me. I have a screenshot of the offer and I met the criteria but they still refused to give me my move in bonus. So don't expect these people to stick to their promises. This a "Bait and switch" offer and they'll come up with anything excuse to not honor it. Instead of dealing with the situation like a professional, she resorted to offering to cancel my paperwork knowing that I needed to move. Bottom line, these people won't honor their offers or move in specials. If you want to be lied to and hung up on come on and apply.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the feedback. We're sorry to see you've encountered issues during the leasing process and we will be sure to look into this issue mentioned. Your happiness is important to our team. Since this is an anonymous review, please feel free to give us a call at 301-474-1602 so we can resolve your concerns directly and receive more details. Thank you.
I have been working with them for months now on the mice in my apartment and they still choose to not take this seriously. They have been doing patching holes and spraying but it’s not working. I don’t understand why I am paying the amount of rent im paying and having mice for roommates.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the feedback. This is not the type of experience we want our residents to have. Since this is an anonymous review, we ask that you please call the office at (301) 474-1602 so we can discuss these concerns in more detail. Your happiness is important to us. Thank you again for reaching out.
I have been living in this apartment complex for almost a year. When I moved in, I immediately noticed a roach and mice problem. I have been submitted maintenance requests for almost a year and the problem still exists. The maintenance staff is responsive and tries to address the problem but what they are doing obviously isn’t working. When I contacted the Resident Coordinator, she told me to be patient and allow the treatment to work. I felt that to be not only insensitive but condescending. I keep my lights on, spray myself and did not cook for the first 6 months living here because of mouse droppings on the stove and roaches crawling everywhere. I think it’s mainly due to poor management of the facilities. Previous apartment complexes where I lived had a structured extermination program which included quarterly inspections of the apartments. The residents here are allowed to refuse treatment and to exceed occupancy levels for people and pets. These issues make it impossible to alleviate pest problems. Finally, we are currently having a problem with our heating system. This is during a frost advisory for our area. We had also had problems with heat/and or air conditioning during snow and rainstorms. My question is why these systems aren’t tested/maintained during off usage seasons to ensure that they are operational when required. When I inquire, I am not given a completion date for repairs nor estimated date for restoring services. Again, this seems to be a management problem. Why is it okay for residents to be without heat? If we all filed complaints, they would be in serious trouble with the state of Maryland. I feel that the decent residents will eventually move to better properties which this facility will be left with those who trash the property and don’t seem to have problems living with roaches and mice. Do not move here!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the feedback. We never want our residents to have a negative experience. We would love the opportunity to change your mind and reset with a new experience, but since this is an anonymous review, please reach out to us at 301-474-1602 so we can address your issue directly. Your happiness is a priority to our team. Thank you again.
Had the worst years of my life. Only there because I had to and they knew that. Pictures of rodent and bug infestation. No matter how much I cleaned it never went away. Structural issues never getting fixed. No security no cameras no lighting. Being Robbed at gunpoint was the icing on the cake. Tried to transfer apartments because of stolen ID and fear of retaliation. Told its a 2 week process like everyone else. Had to park almost 5 buildings every night to get home because parking is horrendous. Not worth what they are charging. Maybe $500 and that's being generous.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback. We will be sure to look into the issues mentioned and see if we can resolve your concerns. We want to work towards creating a better experience. Since this is an anonymous review, please contact us at 301-474-1602 with your unit number so we can directly address the situation. Thank you again.
We are ending the first year of our lease and though the apartments have been nice, there is an EXTREME mouse problem. I first heard about pest control issues from my banker who lived in the apartments for 5 years. When we first moved in, within a month we saw mice and roaches despite being very cleanly and washing dishes, sweeping, and wiping counters with bleach every day. We called maintenance and they sent exterminators out. We had to move everything out of the cupboards and all furniture away from the walls so they could treat the area. It work very briefly and the extwrminators found and sealed multiple holes in the wall. Two weeks later, the mice were back. In our year of living here, there has not been 2 solid weeks that have gone by where we did not see roaches or mice. The pest control unit has sent exterminators out multiple times but the problem seems like an infestation of the entire unit. Oh! And my husband has also caught about 10 mice himself over our year here using traps, but the problem continues.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback. We will be sure to look into this issue and see if we can resolve this concern. We want to work towards creating a better experience. Please contact us at 301-474-1602 with your unit number so we can directly address the situation. Thank you again.
Mr Thomas was amazing today helping me move in. long time coming. the apartment is beautiful
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Welcome home and thank you for the positive feedback! We're pleased you're having a delightful experience and that the team has been wonderful to work with, especially Mr. Thomas. We want you to have a home that you truly love. Please feel free to reach out if you need anything. Your feedback is greatly appreciated. Thank you again!
Mr thomas was fantastic. I love my new apartment
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for this glowing review! We're very proud that Mr. Thomas was on top of everything and was quick with the process. Thank you for sharing your experience and we hope you love the community. Your happiness is a priority to our team.
If it's possible to rate this place any lower, I'd do so. The lack of care from management is appalling. I've called and emailed the apartment with the same issue over and over again. They have refused to do anything about it. It's been six months. Don't live here. It's not worth it. My messages on their website have been deleted over and over again because they don't want any negative reviews
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the feedback. Since this is an anonymous review, we encourage you to please call the office at (301) 474-1602 so we can work with you specifically about your concerns. We want to work towards changing your mind about your time here. Your happiness is a priority to us. Thank you again.
moved in today. the apartment is huge. justin was a great leasing agent. go see him.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the positive review! We're pleased that you are receiving great customer service from Justin and having a positive experience. We hope you are truly happy here! Please keep us posted if you need anything. Your opinion greatly matters to us.
I had a great experience at Franklin park apartments MR. Thomas helped me go through all the process I highly recommend him. Great service!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the 5-star review and positive feedback about your experience. We're proud the team has been excellent and responsive, especially Mr. Thomas. Please feel free to reach out if you need anything. Your feedback is greatly appreciated. Thank you again.
I have contacted the leasing office multiple times about it being a mice problem in my apartment and they just say sorry and they sent out this guy to spray once and I still see mice. They said sorry but no accommodations,suggestions, or changes to my rent have been made. Don’t stay here.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for sharing your feedback. We would love the opportunity to discuss your issues in more detail and try to make your experience here better. Since this is an anonymous review we ask you to please give us a call at (301) 474-1602 so we can work with you specifically about your concerns. Your opinion matters greatly to us. Thank you.
We are not impressed with Franklin Park. Before we originally moved in, we asked about a bug problem and were told that the building was bug-free. The first thing one of our neighbors told us on the day we moved in was that the building was infested with cockroaches. We spent about 11 months battling them. They were everywhere. It was disgusting. We called pest control repeatedly but they weren't able to make a dent in the sheer numbers of bugs. Eventually we were transferred. Franklin Park did not compensate us for any of our moving costs. We signed another year lease back in October. A few days later someone called us and told us we couldn't have a year lease. We could only have a six-month lease as they wanted to move us in six months' time. We were promised that we would get another six-months lease after this one at exactly the same rate. When the six-months were up, we were told they were putting the rent up. Exactly what they said they wouldn't do. We called on February 7th to inquire. No-one knew what was going on. No-one ever called us back. In the meantime, my father-in-law had a series of strokes. As a result we need to move home. We need to go month-to-month for the last few months. Month-to-month costs an extra $300 per month. We asked Franklin Park if, as we have paid our rent on time and in full for nearly 3 years now, if they would consider giving us a slightly cheaper month-to-month rate for our remaining few months in the country. Not only did they insist that we pay the full $300, they also increased the base rate (again, the thing they promised they wouldn't do), so we now have to pay almost $400 more per month. And what do we get for nearly $2,000 per month? A small apartment with single-glazed windows, trash and dog poop everywhere outside (they never seem to come to pick any of that up), thin walls so you can hear everything your neighbors are doing, run by the worst management company I have ever had the misfortune of leasing from.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for sharing your feedback. We appreciate you being a resident for a long time. We would love the opportunity to discuss your issues in more detail and try to make your experience here better before you have to move back to the UK. We have found your information in the system and will be in touch soon. Your opinion matters greatly to us. Thank you.
Mr Thomas is amazing customer service . Beautiful apartments. Answered all my questions and was very polite. Showed me the model and was fast with aplicación process. Got me my pre approval within minutes
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the 5-star review! We're pleased that you are receiving great customer service from the staff, particularly Mr. Thomas. We're also delighted that you like the apartments too. We hope you are truly happy here! Please keep us posted if you need anything. Your opinion greatly matters to us.
Having Mr. Thomas as an agent throughout the process of getting an apartment was such a blessing. Everything went so quick and I was able to move in within 24 hrs. He is really nice an professional.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the 5-star review! We're pleased that you are receiving great customer service from Mr. Thomas and having a positive experience. We hope you are truly happy here! Please keep us posted if you need anything. Your opinion greatly matters to us.
Franklin Park at Greenbelt is a perfect location for me for work and leisure. This is my second go-around here and I was hoping things would be great. Process to get the unit in September '21 was swift, good service, I was even able to nail a unit with a washer and dryer. Things went downhill not to long after moving in. The washer was/is an ongoing issue for months. Which was a big inconvenience because I had to use the laundromat or head to my friends/sister home. I requested washer/dryer and barely got to use it. Now it's "fixed" but truthfully there's still an issue with it. I was supposed to be credited for my inconvenience and that has yet to happen. There's also been uninvited guests in the unit. I noticed in the fall but they went away...so I thought. In the early winter, the roaches started coming in HOT. I raised the issue to the main office around January. In the meantime, I tried home remedies, then finally pest control stepped in and they have been to my apt roughly 3xs. Now realizing it may be a building issue and not my unit alone. This was probably an issue before I moved in and other residents may have been fine if these "guests" were in their apts. This has been an EXTREMELY uncomfortable experience. I requested a transfer and was told I needed more inquires of the issue at hand. Now that it's been months, there has been a little process to get this situation fixed but it has been hard, communication could have been better on offices end. It feels like I'm pulling teeth to get these critters out!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for sharing your feedback. We would love the opportunity to discuss your issues in more detail and try to make your experience here better. Since this is an anonymous review, please give us a call at (301) 474-1602 so we can work with you specifically about your concerns. We will need your unit number and phone number to work on the concerns you mentioned. Your opinion matters greatly to us. Thank you.
Mr. Thomas was amazing and very knowledgeable. Showed me nice and helped me throughout the whole process. Great experience.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Welcome home! We're very excited for you to be a resident here. We appreciate you taking the time to leave a review and share some positive words about your experience with Mr. Thomas. We hope you truly love the community. Please keep us posted with anything you need. We're just a phone call away!
Mr thomas is a very pleasant ans welcoming person. We are pleased for what we came for.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Welcome home! And thank you for the 5-star review! We're pleased that you are receiving great customer service and having a positive experience. We are delighted that Mr. Thomas was a welcoming person. We hope you are truly happy here! Please keep us posted if you need anything. Your opinion greatly matters to us.
I’ve lived here since August of 2021 and this is, by far, the worst apartment experience I have ever had. The first week I noticed roaches in every room. After calling twice to request pest control, they reminded me I would have an additional $100 fee added to my rent for pest control for roaches that were there long before I was. I have trapped 2 mice as well. The sidewalks outside my apartment are cracked and broken and there is hardly any parking if you’re home after 5pm. There is a single small dumpster for 5 buildings that is overflowing with trash every day. Around the dumpster is broken glass, dirty diapers, and random furniture that sometimes overflows into the sidewalk. The walls are paper thin all around. I have an unoccupied guest room that I returned from vacation to find has extensive water damage and is cracking and molding from the apartment above mine. It is dangerous to walk from your car to your home at night and if you value your car, good luck not collecting any damage from the carelessness of the people that park in the parking lot. Do you like air conditioning? Well, I hope you have no need for it after September because the apartment shuts it off to “switch to heat.” Do you like your packages not being stolen by people in your building? This isn’t the place for you! I had a Christmas gift stolen from my doorstep and saw my downstairs neighbor wearing the sweater I ordered less than a week later. I have been hung up on by staff in the leasing office after requesting to speak to the property manager. I wish I could give this place 0 stars.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for sharing your experience. We would love the opportunity to discuss your experience in more detail and try to make your experience here better. Customer service is a priority for us. Since this is an anonymous review, please feel free to give us a call at (301) 474-1600 so we can work with you specifically about your concerns. Your opinion matters greatly to us. Thank you
Mr. Thomas was amazing. Very polite. Found me a very nice apartment. No issues. I will be sending friends and family.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the positive feedback! We're pleased you're having a delightful experience and that the team has been wonderful to work with, especially Mr. Thomas. We can't wait to help your friends and family as well. Remember we offer a resident referral. Please feel free to reach out if you need anything. Your feedback is greatly appreciated. Thank you again.
I've been living here for a little over a year. This place is dirty and unsafe. The garbage is ALWAYS over flowing with trash. There's roaches and mice. I haven't had too much of an issue with this because I'm on the third floor plus how I care for my unit but I have had more than 2-3 mice in my unit! Maintenance is not that good one guy came to fix my oven- didn't fix it but left his tool in there?!. There's been shootings. I've had to duck on the floor with my SMALL children. Let's continue on SMALL children and how little ones need a safe environment to play in. There's nails coming up from the floorboards. And there's a GAS being emitted in this building making our unit hard to breathe in! Let's go into air quality. At a time like this during a pandemic you'd think the complex would be more concern. The building shares vents so we're all sharing the same air. One neighbor had COVID 19 an AIRBORNE illness instead of AIRING OUT the unit. They cleaned it and moved someone in almost immediately. That person ended up leaving as quick as they moved in because they could NOT breathe. On top of this I've been constantly complaining about a neighbor that has made the WHOLE BUILDING SMELL LIKE DOG URINE. When I've complained they spoke to him but the neighbor keeps Moving his dirty pet and that is not enough as the urine smell is CONTAMINATING the air. It was ALREADY HARD TO BREATHE in here but the urine makes it 40x worse where it is everything I own! It IS disgusting. Plus the gas emitted from the stove/ oven. I do NOT use my own heat due to this and it's WINTER time. IT IS NOT WORTH THE MONEY. DO NOT MOVE HERE.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for sharing your experience. We would love the opportunity to discuss your experience in more detail and try to make your experience here better. Customer service is a priority for us. Since this is an anonymous review, we ask you to please give us a call at (301) 474-1600 so we can work with you specifically about your concerns. Your opinion matters greatly to us. Thank you.
You have people smoking weed in the hallway of the apartment which permeates into your own apartment. They don't do anything about it. Kids can not play in the grass because you have dog poop all over the place. Let's not talk about the Roches and the mice.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for sharing your experience. We would love the opportunity to discuss your experience in more detail and try to make your experience here better. Customer service is a priority for us. Since this is an anonymous review, please feel free to give us a call at (301) 474-1600 so we can work with you specifically about your concerns. Your opinion matters greatly to us. Thank you.
I signed my lease in November 30, 2021 but didnt actually move in until December 3, 2021 and was surprised to find roaches in my unit. I immediately notified the leasing agent and was told the issue would be addressed. After numerous inquires I was finally able to get someone to treat my unit but when I asked about the other units in my row, I was informed that they had refused treatment. Now I am no expert but i'm thinking first of all how is it acceptable to refuse extermination treatment and second, i'm thinking no wonder I am still having a problem. It has been almost a month since I identified the problem and I still have roaches. There doesn't seem to be any since of urgency with the management of the facilities which tells me roaches are acceptable. I am in the process of looking for somewhere else to live because I can no longer live with roaches crawling on my stove, sink and walls. The maintenance here also is sub-par. I have put in requests that have been pending for almost a month and some of the requests were cancelled randomly without any explanation. If you are considering moving here DONT!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the review and feedback. We would love the opportunity to discuss your experience in more detail and try to make your experience here better. Customer service is a priority for us. Since this is an anonymous review, please feel free to give us a call at (301) 474-1600 so we can work with you specifically about your concerns. Your opinion matters greatly to us. Thank you.
This place is disgusting. It's cheap, it's overridden with pests, roaches, and people are loud all the time. Everything is outdated, and I have had my car towed TWICE WITH NO WARNING. Maintenance never follows up with issues and the leasing office never answers their phones. This place needs to be shut down, torn apart, and turned into something else because THIS IS RIDICULOUS. i have never lived in a more disgusting area. Shame on this place and the property managers. They spend more money trying to do community activities then actually taking care of the COMMUNITY.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the rating. We would love the opportunity to discuss your experience in more detail and try to make your experience here better. Customer service is a priority for us. Since this is an anonymous review, please feel free to give us a call at (301) 474-1600 so we can work with you specifically about your concerns. Your opinion matters greatly to us. Thank you.
Update, October, 2021 After 4 months I feel obligated to report that the honeymoon is over. Although our experience with the leasing office was positive, I can't say the same for the Maintenance and Residential Services Offices. We have experienced extreme delays in maintenance requests, over 10 weeks to repair 3 holes in the wall of the kitchen that were there when we moved in and defective window screen is still not repaired afterc 3 weeks. At times maintenance requests are simply cancelled and there is no/minimal follow up on complaints. There are also heating and AC issues. A major concern is the prevelance of drugs on the campus of Franklin Park. I have reported to the Residential Services Office and Security but the problem is still there. The police have been to our building a number of times. There are also safety and security issues with lighting in stairwells and entryways. Requests for review have been ignored and Management has not returned calls left over a week ago. To our dismay the bad reviews we saw before moving in are becoming a reality. You should think twice about moving here.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback. We would love the opportunity to discuss your experience directly. Since this is an anonymous review we encourage you to give us a call at (301) 474-1600 so we can work with you specifically about concerns. We want to work towards creating a better experience for you. Your opinion matters greatly to us. Thank you.
In addition to not taking care of the common areas, the management doesn't seem to care about residents or their health either. They seem to go out of their way to not help people and to evict them or over charge them. If you need a place that's cheap and you can stick it out long enough to save money to buy a home, maybe consider this place. But if you want your kids or yourself to be safe, keep looking.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your review. We would love the opportunity to discuss your issues in more detail and try to make your experience here better. Since this is an anonymous review, we ask you to please feel free to give us a call at (301) 474-1600 so we can work with you specifically about your concerns. Thank you.
WARNING DO NOT MOVE HERE! Unless you wanna be roommates with pests I lived here for a year and was more than excited when my lease was up within the first few months of living here I caught 20 mice TWENTY that's ridiculous & I kept my apartment very clean I contacted the office and they sent pest control which did absolutely nothing the pest control they have absolutely sucks they come in and spray something that doesn't even fix the problem usually mice would only come out at night the mice here are different they come out whenever as if they pay rent you can't even use the bathroom in peace because they're running out of the linen closet it really sucked because the apartment is nice and spacious but I hated living here too scared to even step foot in the kitchen sometimes the final straw was seeing a mouse in my child’s bed super unsanitary and absolutely disgusting I could go on for days about this trashy complex. Please do not move here!!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the feedback and review. We want to work towards creating a better experience and resolving any issues you have. Since this is an anonymous review, please contact resident services at 301-474-1602 so we address your concerns directly. Your happiness is important to our team. We want to create a home that you truly love. Thank you again.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the feedback and review. We want to work towards creating a better experience and resolving any issues you have. Since this is an anonymous review, please contact resident services at 301-474-1602 so we address your concerns directly. Your happiness is important to our team. We want to create a home that you truly love. Thank you again.
Great location! Jocelyn recently assisted me with some minor concerns that I had and ensured that they were taken care of in a timely manner.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the 5-star review and positive feedback about Jocelyn and the location. We're proud she has been helpful and resolved your concerns in a timely manner. Please feel free to reach out if you need anything. Your feedback is greatly appreciated. Thank you again.
Thank you for helping me apply today. Very easy process. Mr Thomas was fantastic. Look forward to moving in.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the kind words. We appreciate your positive feedback and we're very happy that the team has been excellent to work with, particularly Mr. Thomas. We hope you truly love living here and we're equally excited about your move. Please keep us posted with anything you need. We're just a phone call away!
Only moved here for a month and my car was broken in last night. The apartment office does no help !!! I talked to some other residents nearby and was told by many of them that they had the same experience. Some of them even had their car been broken into twice and more than twice in less than a year. This is ridiculous!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the review. We will be sure to look into this issue. We also strongly encourage you to file a police report. Since this is an anonymous review, please feel free to give us a call at (301) 474-1600. We would love the opportunity to change your experience. Your happiness is important to us. Thank you.
I am new to the building just moved in on the 24th of March. Justin was my leasing consultant and he is amazing! He definitely deserves 5 stars. He provided us with so much useful information and stayed in contact with me throughout the entire moving process. He answered all questions honestly and in a timely manner. There was a bit of a pest problem however pest control came and put down a treatment. Again thank you Justin for your dedication and hard work. I really appreciate it!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Welcome home and thank you for the positive review. We're delighted that the service from Justin has been 5-stars and he was informative. Please let us know if you need anything. We want to continue to provide a 5-star experience during your time here. Thank you again.
I have lived at Franklin Park for about 3 months now and despite the negative reviews I absolutely love my apartment. Ms. Brown moved me in and her level of professionalism and knowledge is unmatched. If you apply here make sure you request Ms. Brown by name. You won't regret it.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Welcome home! And thank you for the glowing review about Ms. Brown and your apartment. We're proud she provided an excellent moving experience. We hope you truly love your new home. Please keep us posted with anything you may need. We're just a phone call away!
"Loreal took her time to make sure that I had the apartment I wanted as well as needed. By her being empathetic to my needs, I felt as if we had connected, building a working relationship I could trust. I could see myself actually living in a community such as this. It has exactly what I want and that is whatever I need!!!!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for sharing your positive experience and the 5-star review! We're so happy that the leasing experience was a breeze! Thank you for the kind words about Loreal as well. We hope you are here for many years! Keep us posted if you need anything. Thank you again.
Mrs. Brown was amazing and very helpful... she was very Courteous... I love my apartment
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for sharing your positive experience and the 5-star review! We're so happy that you are enjoying the community and your apartment. Thank you for the kind words about Ms. Brown. We hope you are here for many years! We're just a phone call away if you need anything. Thank you again.
Moving here was HUGE MISTAKE!! community unkempt! Trash in the hallways, liquor bottles in the bushes in front of the buildings units are full of rodents No matter How clean you keep you place. staff is EXTREMELY unprofessional. The residents are loud and disgusting (the other day while heading out I witnessed guy who live across throwing up over his third floor balcony and nevermind we are in a pandemic, nevermind he has a bathroom, Nevermind there's people who live downstairs! I instantly regretted moving in the first day and CANNOT wait to move out!!! Car gets broken into on a daily! They is Zero sense of security AT ALL!!!! STAY AWAY!!!!! Worst place to come live!!!! Absolutely Disgusting!!!!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the feedback. Since this is an anonymous review, we ask you to please reach out to us at resident services at (301) 474-1600 so we can look into any issues you might be experiencing. Your feedback is always appreciated and we hope to work towards creating a better experience for you. Thank you again.
Anytime it takes maintenance, 6 days and counting, to respond to fix a water leak in your apartment its unacceptable. Now I have to clean our countertops, utensil drawer, lower cabinets and floors daily because it floods and flows over twice daily. Got my whole apartment smelling like sewage water all the while maintenance is replacing window screens throughout the complex. SAD!
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for your feedback. We want to work towards creating a better experience and resolve any issues you're experiencing. Since this is an anonymous review, we ask you to please reach out to resident services at 301-474-1602 so we can address your issues directly. Your happiness is important to our team. We want to create a home that you truly love. Thank you again.
Such a good property. They always have great events and contests for the community. I have recommended friends and they also have a good experience. Anytime I have had any concerns Natasha, Jocelyn and Donna have always helped me.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you for the 5-star review. We're so proud to hear that the team, especially Natasha, Jocelyn, and Donna, have been helpful. We also delighted that you like the contest and events. We appreciate your resident referrals. Please keep us posted if you need anything. We're just a phone call away!
I’ve been living in the community for 2 years now and so far my experience has been good. Recently due to hardships with covid I had to downgrade and Jocelyn was very helpful throughout this process.
Property Manager at Franklin Park At Greenbelt Station, Responded To This Review
Thank you, for the kind words about Jocelyn. We're sorry to hear about your hardships due to Covid but glad you were able to stay within the community. We always want to provide the best customer service possible. Please keep us posted with anything you need. Your happiness is our team's priority. Thank you again.
Franklin Park At Greenbelt Station Photos
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Franklin Park At Greenbelt Station
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Map Image of the Property
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Eleanor 1 bedroom
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Fitness Center
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1BR, 1BA - 668 SF
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1BR, 1BA - 668 SF
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1BR, 1BA - 668 SF
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1BR, 1BA - 668 SF
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1BR, 1BA - 668 SF
Models
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The Eleanor
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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The Heptagonal
Nearby Apartments
Within 50 Miles of Franklin Park At Greenbelt Station
Franklin Park At Greenbelt Station has one to three bedrooms with rent ranges from $1,483/mo. to $2,593/mo.
You can take a virtual tour of Franklin Park At Greenbelt Station on Apartments.com.
Franklin Park At Greenbelt Station is in Berwyn Heights in the city of Greenbelt. Here you’ll find three shopping centers within 3.2 miles of the property. Five parks are within 4.0 miles, including Baltimore-Washington Parkway, Lake Artemisia Natural Area Park, and Greenbelt Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
6220 Springhill Dr
Greenbelt, MD 20770