Gala at Fate

Fire alarms go off all the time and cannot be shut off until fire department comes. Sometimes that is in the middle of the night. Apartments say it is due to someone smoking inside but it is an in going issue and they have gotten citations due to it. Right.m now the elevators are off due to the apartments reading the hall floors on the third floor. This is a 55 and older apartment. The elevators have been off since Thursday. The team that is laying the floor in the hall are not working over the weekend so again they will still be without elevator access for a few more days. My grandmother and her sister who are both almost 80 cannot walk down the stairs. They have called the apartment office with a response. This is typical and if for some reason you happen to get them to answer the phone the new office staff if extremely rude and unprofessional. 2 weeks ago I called to ask if they had received the new button for my grandmother to get in the gate of the parking lot and the mail room and the lady in the front office proceeded to be disrespectful, unconcerned, dismissive, rude and still after 2 months of needing a new button she still does not have one and they said it is because they can’t sink the button. The gate is 80% of the time broken so that isn’t the issue but it’s how they get into the mail room if the office is closed. My grandmother still writes checks and a few months ago they lost the check she paid her rent with. Many cars that do not have handicap plates park in the handicap spots which leaves many of the older elderly who can’t walk far walking long distances and have to stop and sit down. Reported but nothing being done. Doors to go from outside the building to the inside of the complex building is extremely heavy and many residents have trouble opening the heavy doors with their walker. I have reported that myself as well. Overall it is an awful experience.

I've lived here for 9 months now and have decided to Move next month. When I moved in there were no washers or dryers in the laundry rooms, my floor now has 1 washer and 1 dryer. The fire alarm goes off so often the fire dept. doesn't come out anymore only the police. Management posted notes on the tenant's doors saying the alarm was going off due to tenants smoking in their apts. Seems to me that if that was true the alarm would go off in the apt where the smoking was happening and not set off the alarm for the entire bldg. If Feb when we had the sleet and ice the side walks and drive way were iced over and guess what, the alarm went off around 10:15 pm. This is a senior complex with people using walkers, wheelchairs, and other mobility devices. Although it's touted as senior living there are many children who live here as well. The website says free utilities, the only free utility is water. The website also says gated, well it is gated but in the 9 months I've been here it's been working off and on maybe a total of 60 days. The apts. themselves are nice but very small. The location is also nice with easy access to I-30.

We have lived here for 6 weeks and love it here. The place is beautiful. I want to especially give a shout out to Alyssa Wright…she is the BEST! She has been so helpful as we’ve had many questions for her. If you come here look for her…she is always smiling!