Granada Villas

Since 2013 I've been living in this apartment complex We recently moved Thank God before we left we make a video of the apartment how we left it Clean Just how we got at the 1st time actually better than we got it Everything worked properly We actually painted the whole apartment before we left We receive a notice that we have to pay them some money and they will not be given us our Deposit In the email they send us It said the utility are $394 This is just for trash in water for 2 bedroom apartment The electricity In gas I pay that separate $210 for sanitize I ask why 210 they say for covid When I 1st signed the contract they never say 210 Counter resurfacing 220 Be careful make sure You Read everything in the contract before sign in it The 1st owner they were really good make sure everything gets fixed in our apartment this one they don't even change the AC filter And they have a big problem with roaches they do not care At all I'm gonna post the letter they send me and you will see exactly the breakdown they gave me This is somebody that's been living in an apartment for 11 years think about if you're gonna live one or year 2 year it will be worst If you got a Amazon package left on front of your door good luck finding it Any package get Deliver to your front door it will get stolen I have 2 brand new Bicycle deliver to my front Both got stolen before I got there I bought brand new car that I parked right front of my patio It was all scratched up When I call the office to ask if they have any camera they say the camera they are not working in that area If you Try to wash your clothes at the laundry area the washer are always broken Big complex they only have 10 washer And if you find 3 or 4 washer are working they got A-line of people waiting to wash their clothes And let's go on For your safety and the comfort of your family look for another place to live better than This And good luck

We are very satisfied with the service. Angel and Mario did an amazing job! Were quick and efficient! Super satisfied with their attention and work as well as leasing office! You have all been extreamly helpful! Thank you!

I have lived here for 2 years, and have never had an issue. Very quiet community and my 1 bed apartment is plenty spacious for me. They upgraded my unit prior to me moving in and has a very modern feel. I feel very safe living here, management has always treated me well and the tiny maintenance requests I have had have all been taken care of quickly.

I’ve lived here for about a month and half and it’s been very nice. It’s very quiet, night and day most of the time. Sometimes people play their music but I don’t mind that personally. The neighbors are pretty quiet and the complex is always clean, including the pool. There is almost always a sheriffs car patrolling, which I love. The building seems to consist of a lot of families with young kids. I feel very safe here and I’ve really enjoyed living here.

I must say its one of the best apartments in Lancaster area. Both the office team as well as the maintenance guys do their job efficiently.Any maintenance request is serviced within 24 hours. Special thanks to Orlando for his prompt response to any kind of maintenance issue. He makes sure that we are 100% satisfied with his work.Great work Granada villas team!!

The office staff are always a pleasure to work with and the maintenance stuff are very reliable and very well trained they are always going the extra mile to help every resident and always helping the seniors and disability people THANKS JENNIFER, YOLANDA, ELAINE, AND MELISSA YOU GUYS ROCK ALL THE WAY!!!!!!!!!! Great People all around

Management staff is very polite and professional. They always answer any questions promptly. The maintenance staff is very knowledgeable and helpful.

GUYS DONT LIVE HERE. THe new management is so rude and never want to do anything to help you. The gym is always burning hot, the pool is always dirty, the staff is not considerate that this is your home!!!!! They just work here!!! they charge so much for rent but never want to upgrade anything. Old paint on the counters, the paint job on the ugly cupboards are atrocious, the playground is poorly maintained, the laundry room always smells moldy and your clothes come out stinky, also the washers are expensive just to make your clothes stink. The office is shady!!!! they change policies and don't tell you until they want to charge you all kinds of money. ITS NOT WORTH THE RENT!!!!

This place is a joke regarding their staff members and services. Rude, unprofessional and lazy. All the reviews are written by leasing consultants and manager, since they have nothing else to then flirting and on their phones. Ugly and unprofessional.

Came in to look at a 2 bedroom apartment it is really quiet. I plan on moving here the front office gave such great customer service if you go in ask for yolanad very pleasant and professional thanks Yolanda and Elaine ????

I visited this community due to curiosity surrounding a rumor I heard about the community. I myself used to be in the property management field, and let me tell you Granada Villas is doing something right. Yolanda was a great tour guide. If you've never been to Lancaster in August, let me start by saying its hot as fish grease out there. Yolanda never made me feel like I was bothering her at any point in the tour. She was kind and friendly, and easily spent more than 15 minutes in the sweltering heat showing me all her community has to offer, including a ride to the fitness center located across the street. I felt compelled to leave a review and acknowledge her for her great customer service.

My boyfriend and I came in and were immediately greeted by Kelly. She is very sweet, helpful and patient. We had a lot of questions and she made this entire process a piece of cake. Before we came here we went to other complexes but the staff was not welcomin at all. Kelly definitely made us feel right at home and we decided to apply because of her. Not to mention the apartment is beautiful and we love the amenities. Thanks so much for all your help Kelly !!

I came by Grenada Villas today to look into renting a 3 bedroom for myself and my family. I really have my heart set on washer and dryer hookups, so unfortunately I wasnt able to bring myself to apply. However I felt compelled to write a review based on my experience. I spoke with a very nice woman by the name of Yolanda. Apartment hunting is stressful, and Yolanda made my experience this afternoon fun. She was professional and very informative. The community is beautiful and with staff like Yolanda I was almost ready to apply. Only con for me was lack of washer and dryer hookups.

I have to say in the beginning, walking on this property it was clean and organized. The staff was friendly and helpful. What makes this place interesting is the flexibility when renting. You can rent from 2months-13 months and depending on the move in date is what keeps your rent on the low end. But beware you only have 24 hours to decide before the rate changes. This 330 apartment complex comes with 2 pools, basketball court and gym - there was a tennis court but that was turned into a place where the younger kids can ride their bikes. Pets are allow, as well as, service animals (at no cost). What I really like is the appliances (refrig, stove, microwave) and dishwasher (which I won't use since I'm so use to washing by hand) but it beats going out looking for a refrig. The 644 sq ft /1 bd has a huge pantry and balcony (compared to the one upstairs) that my dog and I can sit out and soak up the sun. Even though the kitchen is smaller than the 2bdr, I still feel like a chef... lol. My cozy and quaint apartment is all mine!!!! Freedom at Granada Apts - I feel I have everything I need since my transaction went quickly within 12 hours period. This is my "first home" away from home and I'm going to live my life to the fullest!!!!