Ratings and Reviews

Learn more about the importance of ratings and reviews.

Aug 14, 2024

Improve Your Property Reviews: A Crash Course

Did you know that online reviews matter to 98% of renters searching for an apartment? You can’t afford to ignore this important part of your online reputation. Watch to get a solid game plan that will help you improve your ratings and successfully manage negative feedback.

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Photo-illustration of apartment building with ratings and comments

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January 5, 2024

Your Online Reputation: Why It Matters and What to Do

Your online reputation is a multimillion-dollar asset that shouldn’t be overlooked. Here’s exactly why your reputation matters and what you can do to protect it.

Article

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November 8, 2023

How to Respond to Online Reviews: Do’s and Don’ts

Did you know that actively monitoring and replying to your online reviews can improve your reputation and boost consumer trust? With these tips, you’ll have a clear strategy for responding, whether reviews are positive or negative.

Article

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Sep 28, 2023

Your Guide to Better Reviews and Ratings

Your community’s reviews and ratings are an essential part of your online reputation. Join Erica Byrum, Apartments.com assistant vice president of social media, in this on-demand webinar. You'll learn exactly why online reviews matter, what you can do to improve your ratings, and how to handle negative reviews.

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