Hanover Walnut Creek

It’s not a #1 management! If I can leave a negative review I would. There are four to five people working in the office and all they do is seat there and call for no reason to the tenants. This supposed to be a high end apartment and it's not helpful with the tenants nobody helps you when you are moving in or how to use the payment system. Not only that my HVAC was not working for over two month during winter my house was super cold and nobody was reaching out to help me at that moment. But if it's to complain about a payment they called you 20 times a day. This supposed to be a high end apartment complex and all the care about is their payment they don't care about the tenants and not only that they take forever for maintenance to come. The place is nice but the leasing office is terrible!! I wish they would change them. Please change the management team they don't help the tenants in anyway!

Chelis did an amazing job showing me the community. He was very personable and the units themselves were immaculate. Highly recommend checking out this community if you’re searching for apartments in the East Bay.

This is a frustrating place to live. There are serious, repeated noise issues in this building. I hear stomping coming from my upstairs neighbors throughout the day, every day. No, I'm not exaggerating. I am woken up usually 4 or 5 nights a week. I never had sleep / sound issues prior to living in this quote luxury unquote building. The Hanover management team has no solutions and no alternatives. Please don't comment on this asking me to give you a call. How many times have we spoken. 40 times? 50? You haven't done anything. I've been reporting gym and neighbor noise issues since September my guys. I have been patient and understanding for 10 months, but enough is enough. I'm moving out at first opportunity. I wouldn't wish my worst enemy to live in my apartment

The property is always so clean and looks incredible, it's so close to Bart so travel is a breeze, and the staff is always so friendly and happy to help with anything you need!

My experience at Hanover Walnut creek was amazing. The building is very clean and the staff is super helpful. They go above and beyond to make sure you find the right fit for a new home. I would definitely consider checking with place out

Chelis was a great tour! Amenities are out of this world!I have applied with him on-site I am excited to make this my new home!

I’ve been nothing but impressed by the team at Hanover Walnut Creek. The property is beautiful with excellent amenities, and the team - leasing and maintenance - has been incredibly helpful as I navigate relocating to Northern California.

Amazing team and Staff! Chelis has been great with coordinating my move and follow up during my first month.

Such a good spot to live, amazing management team and good community

Very beautiful building and the location is next to perfect. Definitely recommend. Chelis was very helpful as well as the rest of the team!

My lease ends soon so i've been touring apartments for my next home and this place is hands down the nicest i've checked out. The amenities alone sold me, but the location is perfect; It's right at the edge of Walnut Creek, Pleasant Hill, Concord. Also thanks to Chilis for an enthusiastic walk through!

My roommate and I had an outstanding welcome by the one and only Chelis ! He made this tour & process very smooth. We felt right at home as soon as we walked in.

The leasing staff is very helpful, friendly, and attentive. The apartment complex have a beautiful heated pool with multiple cabanas and lots of pool furniture. They also have a social courtyard with a huge! fire place, shuffleboard, ping pong table, and bocce ball court. Definitely a great place to live!

This place is so nice! What a huge difference compared to other apartment buildings in the area. In addition to the open floor plan and sleek interiors, the amenities here are top notch. Will definitely make the most of the pool side cabanas this summer.

I did a tour and loved all the detail work, and design of the complex. I work in the flipping homes industry and can tell everything was done professionally and they paid attention to detail well done.

Perfect location and all the finishes are super nice.

Awesome location, building is quite new and I got shown by Chelis who was very patient and kind showing us around! He did a great job at helping us envision our new home! Few construction but understandable since it’s brand new! Can’t wait to move in and see the final product

Fantastic property with a great property management team.

The place feels like a resort, can’t wait to relax at the pool on the weekends. The staff has been great, very knowledgeable and responsive. Plus the units are the nicest I’ve seen in Walnut Creek!

All members of the staff were very helpful and knowledgeable! High quality apartments!

What a bucolic location and access to BART is phenomenal. Highly recommend!!

Hanover not only is a wonderful place to live but the Leasing office staff is beyond amazing Corina,Chelsea,Chalise,and BiBi are super helpful and welcoming. We are so grateful that we chose Hanover as our new home

I visited a friend recently and there were so many awesome amenities! The staff that I talked to were also super nice.

Can't say enough about this apartment complex! The amenities are top notch!

My friend and I toured this beautiful building while on our search for apartments and let me just say , we did not have to keep searching. This building had it all, and the staff was so helpful and inviting. Especially Chelis , he gave a great tour and has been a great help with any questions i needed answered. Thanks to Chelis and staff of walnut creek!

Hanover was one of the best spots me and my boyfriend toured, it was so luxurious and beautiful, we can’t wait to hopefully move in. The part that really sold Hanover for us was the leasing agent who toured us; Brittani. She was so personable and professional she made us super excited and comfortable throughout our whole visit at Hanover.

Great property and amenities, Chelis was awesome throughout the tour

I toured so many locations near Walnut Creek but this place really stood out. I toured with Bibi and she was great! Answered all my questions and showed me all the amenities they had to offer.

The property is absolutely stunning! Chelsie gave me a tour and she displayed such excellent customer service! She was very helpful, friendly, and enthusiastic when answering my questions. Highly recommend checking out the property.

Absolutely great location and great experience touring the complex. These apartments are perfect for me and my husband. We were lucky enough to work with Brittany who was kind, responsive and knowledgeable. We were extremely impressed with Hanover!

Had an amazing tour with Careena. She answered every question I had perfectly/honestly and was very mindful of my time. I really love the location and amenities. I have been looking at apartments for quite some time now and it has been a robust process. Needless to say, after my tour with Careena, my mind has officially been made up and I can’t wait to move in. In addition to this amazing complex - Careena is the main driver in my decision because having management like her gives me a security blanket of safety knowing I will be well taken care of no matter what issue will arise. With that being said, because of such a great overall experience - I am making my decision to move in!

The property is beautiful and will satisfy all my wants and needs. Make sure you request Chelsie when yo u schedule a tour. She knows the property very well and there is a lot to see. Chelsie helped me find my new home!

Property is brand new and a must see! Well kept grounds and so luxurious! Brittani and her friendly team were wonderful! They greeted me right away and took me on tour even though I was a walk in.

Wow! the amenities here are top notch. Don’t even get me started on the bathrooms, they rival any custom bathroom in a multi million dollar executive home. The grounds are nothing short of resort style living. Brittani was an absolute professional, Knowledgeable and welcoming Thank you Hanover for an upscale living option in Walnut Creek.

First and foremost, thank you so much to all the staff working there, especially Chelsie, for their professionalism and knowledge! She was able to address any questions I had about the property in a timely manner. She was very patient and took the time to show me all the amenities. Hanover was built from the ground up and it’s absolutely gorgeous outside and inside of the building. There are two separate courtyards within the middle of the complex and the units looking into them have amazing views. There are many amenities like the pool, gym, theater room, and many more that makes you feel like you’re on vacation. The bathrooms in the units definitely gives hotel-esque vibes.

We just toured Hanover in Walnut Creek. Wow…this complex is a 10! Brittani was very polite, informative, and patient!

I came in to browse a new place to stay and was greeted by Careena and a very welcoming staff. The modern style throughout is fantastic and I look forward to my stay.

My daughter lives here and I absolutely love the place! It is beautiful. I can’t wait to come and visit and hangout by the pool with her. If I lived in Walnut Creek full time this would absolutely be the perfect new home!

Just had an apartment tour with Chelsie and Bibi. Were able to schedule last minute. All went seamless and easy, didn’t have to wait at all. Guys were the best hosts, very welcoming and knowledgeable. Managed to show us every amenity and all apartment plans available in under 30 minutes. Answered all our questions and had a nice laugh with us. All in all, great experience: easy, friendly, no time wasted, very on point. Great apartments too. Anastasia

Stunning property with every detail covered. Hanover Walnut Creek is my dream home. Special shout out to Mark the maintenance supervisor for his quick response.

My fiancé and I toured this apartment complex and they truly are the apartments you dream of, they have absolutely everything you could want and the management teams customer service is unquestionably remarkable. Loved it!!!

Stopped by on a whim, Chelsie immediately greeted me and offered a tour!! Very gorgeous apartments with beautiful amenities. Highly recommend it to anyone who can afford :)

I love the property management here an Hanover Walnut Creek. The amenities are great especially the pool and the gym. Apartment finishes were high quality and the high ceilings are to die for. Highly recommend renting here, the experience has been a 10/10 !

The staff at this apartment building are all so helpful and nice. They were prompt and professional throughout the whole application and your process. Not to mention, the units all have great layouts and the building amenities are really impressive. I personally thought the pool was much nicer than other nearby options.

Great staff! Good, central location and the staff is always friendly and helpful! The amenities are also very enjoyable.

excellent service and very friendly team. The property is very nice.

I stopped by the office and I was very well taken care of by all the workers, excellent service

This is the most beautiful apartment complex I have ever viewed!!!! The interior design, architecture and creativity they put into this just blows my mind. I loved what I saw from there website but my goodness it is 1000 times better in person. I am scheduled to tour a couple more apartments in the area but after seeing this one, I have no desire in doing so. I’ve made up my mind on this one. The amenities that they provide here are also what really caught my attention. This place is perfect but especially for those who work remotely with Wi-Fi and outlets everywhere including the courtyard by the pool where you can lounge and work at the same time! I would never want to leave my home. You really do feel like you’re at a five-star resort. I really hope a room is available by the time I’m ready o move out! My tour guide Chelsea was extremely helpful. She provided me with a tour around the entire complex showing me all the amenities which really caught my attention. She also showed me two rooms which I absolutely fell in love with. She was also so kind in offering to take pictures/videos of another room I was interested in that wasn’t quite ready for viewing. I can’t stop thinking about this place and hope I’m able to get one !! :)