Heron Flats and Lofts

I seldom do comprehensive reviews for anything, but I think the Heron is definitely worth my time to share my family’s very positive experience during our stay. My family of four were brand new to Washington in 2022 when we opted in secure a 2 bedroom in Heron. Tanya was the one who graciously showed us what the room would look like and the entire property along with its amenities. She was very welcoming and gave us a sense of comfort knowing we would have management that was responsive and kind. She would later continue her attentiveness in addressing any concerns we had. When we moved in our actual room on the 5th floor, it was very clean and looked brand new. New paint and deeply cleaned carpet. During our entire stay at the Heron, we greeted daily by the awesome team whenever we saw them. Lourdes and Brian helped maintained the entire building. Every day I constantly saw them not only keeping the place clean, but functioning. Brian I think literally maintained the entire building and made sure everything was working great. I think all and all, the communication and the accomodation provided by Tanya, Brian and Lourdes made the entire experience positive and memorable. It made us not wanna buy a home and just stay there forever because the Heron team made you feel at home. Whatever negative reviews that has been given in the past is now non-existent. If I ever needed another flat in Redmond, I would definitely move back in Heron.

This place is great! Such lovely staff and such beautiful surroundings! Quiet place! Come and see!

Good establishment that provides apartments with reliable comfort and stability. Keep in mind that a pleasant view is not guaranteed since your window might look across at the other tower. Although they've done us a significant favor by holding our rents level over a two-year period.

Heron flats and lofts has a new management and the staff seems rather inexperienced. Pros: 1. Great location - convenient access to shops and freeway (WA 520) 2. Well maintained, spacious units 3. Good amenities - lobby, break room, etc. 4. Well maintained and clean Cons: 1. Bad move in experience - key fobs were not ready even on the day of move. More surprises the day after. 2. Rather high security deposit and application fees 3. Parking nightmare - apartment has no parking available. Was never informed about limited parking and was told no parking available the day after moving in. 4. Very limited street parking - there are several new apartments nearby. 5. Very hard water - even the filtered water from refrigerator is not great. Tap water is undrinkable. I moved in a few weeks ago and I'm struggling to feel good about moving here. Heard from a couple of current residents who are having issues as well. The lease breaking fee is high, but I'm already considering it.

The Heron is a great place to live; from the locale, amenities, management staff, and overall environ of the community are of immense comfort. Parking, whether if garaged or outdoors, is extremely convenient and exercise, whether if in the gym, just outside, or along the long winding trails of Redmond are all at the end of ones choice. I love it here.

The Heron Flats Lofts is an awesome place to Live. The location in downtown Redmond is great! The staff the best and always available when needed! The community events are a bonus. The residents are all super friendly!

We moved in to our apartment in March this year and have been in love with the Heron community since then. The staff are always helpful and easy to talk with, the building is kept so clean and well maintained, anything we put a work order in for gets taken care of within about a day's time, and the apartment itself is amazing! We weren't even really looking to move when we did, but after touring and seeing that it ticked all the boxes on our must have lists, we were sold. Three months in and we couldn't be happier about the decision to move here. The smaller community, closeness to both downtown and the trail system in Redmond have been huge perks as well!

The Heron Flats and Lofts is the newest apartment that we can find in the dt of Redmond. We felt really welcomed by the leasing staff as we moved in. The whole building is well cleaned and all the appliances in the apartment are great. All the little details make Heron like a home.

My family loves living here. We are close to grocery stores, the farmers market, my gym, my wife’s yoga studio, and the elementary school my son will start in the fall. I like the layout of our unit, the tall ceilings, and windows that provide lots of natural light.

We moved into The Heron Flats Lofts the first week that residents were able to and we have loved it ever since. Leith, Shannon, and Patty do such a great job of being personal, kind, and friendly whenever we see them in the offices or if they are giving a tour. A great leasing staff is truly what makes an apartment complex seem like a neighborhood. My husband and I have felt at home the day we moved in and we are so thankful for the people that made it happen! As well as, the amenities, the floor plans, and the cosmetic design is modern and everything we could have ever wanted. We are so thankful that we found The Heron Flats Lofts and don't plan on going anywhere anytime soon!

We cannot say enough wonderful things about living at Heron Flats Lofts! All of the small details really make a world of difference. The Whirlpool appliances, the sleek interior finishes, the convenient amenities, the perfect location, the warm welcoming staff, and so much more! This is the peaceful refuge we have been searching for. We hope they like us, too because we will definitely be staying for a while.

We love the location, staff and the building is beautiful. Apartment layout is great and lots of windows.

We love living at Heron Flats Lofts! The building is beautiful from the inside-out and in the perfect location for our walkable lifestyle! The staff is wonderful. They are caring, thoughtful, and treat us like family. Our unit has a homey yet luxurious feel which is so special. We are so happy here!