Hickory Highlands

After paying the application fee and setting up a tour, they stood me up on the tour. Absolutely no one was in the leasing office the Wednesday morning I had set up my tour for. I received no response from them via phone or email within 24 hours of my tour. Then they cancelled my application. I was not denied; I was ghosted.

This place has ants, spiders and scorpions and will do nothing. About it I also had mold in my shower that they painted over when I moved in. And said they would replace the toilet but only repainted it to make it look new. If you do get a place here make sure you can look at the apartment before you get it. Don’t accept anything that you wouldn’t feel comfortable in. I am breaking my lease because I don’t feel safe here with the bugs!

We moved in September 27. The leasing consultant, Ashley, knew of this 1 month in advance. Upon arrival and picking up our keys, the apartment was not ready. The apartment was not cleaned, the Incorrect appliances were installed, the bathtub and sinks were still being fixed with a strong acetone smell , and several maintenance issues were not completed. There was no shower rod or shower head. Ashley vehementally promised to have everything completed the next day (Saturday). Nothing was done much to my disappointment after work Saturday. We were left until the following Thursday with no A/C and spent 3 days without a shower rod to hang a shower curtain as well as nothing else being fixed. Come Monday I began to call the front office for answers. Victoria answered and asked me to email over everything that was wrong with the apartment. I did so. Nothing was done in response nor had I heard anything from the girl who sold us the apartment, Ashley. I called again Tuesday and Wednesday. I was told by 3 different people to email my concerns, and Ashley was no where to be found. This whole time we were living there with a halfway ready apartment. We couldn’t do laundry, shower, or get settled in the place we paid rent for. The first day I was able to personally make it to the front office was Wednesday. Marling, the assistant, came to see our apartment. She brought the wrong size shower curtain rod and was useless in getting anything resolved for our unit. The next day, Thursday, Alicia the general manager came to our apartment. She promised to give us a concession for our inconvenience, a cleaning fee since we cleaned our own unit upon move in and the prorated rent for the weekend we moved in. Fast forward one month and this was not done. We still had to pay full price rent for a halfway done apartment and we were told this could not be granted. It was the least they could do after sleeping in a hot bedroom, with an incomplete apartment, a migraine from the acetone in the bathroom drying up, an inaccesible bathroom, and unresponsive front office staff. Not to mention the wall in the Washer and dryer closet was rotting and falling apart. The first day maintenance came to address several issues and seal this was the following Thursday, almost a week after move-in. It was quite disappointing and it is true that they don’t take care of their residents after that lease is signed.

I called the Hickory Highlands Apartments to hear their rent prices, and was quoted a resonable price over the phone for a one bedroom. We made an appointment to schedule a tour and took time off work to go, only to find out that they had LIED to us about the price! We even listened to the phone call recording with the manager, and she told us that the apartments were not the price that the lady on the phone told us. The manager was very apathetic, and did not even apologize for lying and wasting our time. If this is how the Hickory Highlands treat potential leasors, I would hate to see how they treat their residents.

If you can avoid renting here, do so. They dont fix what's broken, are not concerned about tenants concerns. Horrible management. Lazy maintenance. Only plus is it's safe and quiet.

The management here is absolutely disgusting. First of all, they raised the rent from the original price in the rental contract. The new price was outside of my budget and abrupt with no warning, so I was almost evicted. My sister came to discuss with the property manager one day and this woman had the nerve to say, "well I moved to Nashville 19 years ago by myself and I'm just fine." Really lady? How dense, idiotic, insensitive, and unprofessional. You must live under a rock that only plays Faux News. I had given her some personal details about my family and that was her response. Firstly, 19 years is literally my whole lifetime. Secondly, I didn't move here I am BORN AND RAISED here. Thirdly, I'm sure the rent had to be about $500/month or something way back then! This is why our parents chose antioch, because it used to be affordable. On top of this high rent, there have been countless issues. The walls are paper thin. There is mold. The hot water doesn't always work. Our front door doorknob is broken. And now the heat has been out for the past 3 days. The maintenance phone line has a recording that says if the heat is out and it is below 60° outside that is categorized as an emergency, and they are to come fix the issue immediately. Well we've been waiting. And let me tell you, everyone we've spoken to has been rude. How is it not understandable for me to be frustrated when I'm paying $1k a month to sleep in layers as if I'm homeless? This is insane! I'm a student working 3 jobs and it's all you assholes from Cali and NYC that make it really hard for us to just come up out of poverty and make it out here! This is literally the issue with gentrification. And yall have NO COMPASSION WHATSOEVER. That is the most disgusting part of all. I try really hard to be a positive person, but this has gone on for too long. I'm nice but I'm also not one to be taken advantage of, and I am one to take action. I am not one to stay silent when things are going wrong. Y'all messed with the wrong one. Y'all really thought you would come up in my neighborhood and take advantage of poor people and come out unscathed? You have another thing coming.

This is one of the worst apartment complexes to live in. I lived here for a year and had issues from the time I moved in til the time I moved out. I moved out over 2 months ago and still haven't received my deposit back. I've gone to the office twice and Alicia, the manager is never there, and apparently, is the only person that can help me. I've called several times and no response or call backs. It's so frustrating when you've done everything you could and still nothing. I left the apartment super clean, all they had to do was spot paint. Also, the renovated apartments are NOT high quality. They did a really bad, lazy job. the best part about my renovated apartment, were the floors, that's it. Word of advice, Steer clear of this place.

I believe this apartment is a good choice for me. I believe apartments are very expensive right now, and people who don't make good money are suffering because of the apartment rental increases across Nashville.

I would recommend this apartment community because it is very professional. The community is very neat, clean and well taken care of.

I would recommend this apartment community because of the amenities they have to offer and the prices that the apartment units are set at as well as the friendly people thar work in the office.

The pools the gym the beauitiful kitchen and the diverse families along with your great staff makes it a great place to me.

The dog park and children's playground have quality clean equipment...doggie door bags are always available within the dog park area

Its an okay property. I feel that the new manager Alisha has really been helpful and accomplished more than any other manager that has been there.

Spent two years here had to deal with rude noisy neighbors stomping on the floor. People knocking on the window and trying to open the door. And one of the vehicles being vandalized and the other getting several dents in it would not recommend.

Will give it a fair jus because it will do until my lease is up. Would not recommend this living environment for anyone, these apartments really do need MAJOR renovations, as well as a new staff. Staff members are lazy and are little to no help at all! Seriously consider other options or you will be disappointed, I know I am.

These apartments are great. When I first moved in, there were minor issues I was concerned about. The staff here made sure everything was fixed QUICKLY. I saw these apartments just riding but I ended up making a good choice by turning it into my new home. So far I'm happy.....very happy.

the new management is working hard to breath life back into these apartments!

1br, 1bath, 687sq ft, spaceous rooms, w/big walk in closet. Bathroom is not small w/ a ceramic tub, utility closet, & medicine cabinet. Washer, dryer hook up for side x side or stackables. Ceiling fan in br, central heat & air. French doors from lr goes out to a patio, deck, or sunroom w/a big storage closet. Windows in every room for good light, but blinds for privacy. Smoke detectors, but for extra safety a fire alarm system throughout the complex. 75-80% brick on outer exterior, also for safety, & is well lit @ night. The grounds are very well kept every week. Garbage pick up service @ door sun-thur w/ dumpsters throughout if need arises. Central heat/air. The kitchen has a lot of cabinets, pantry, good counter space.Open planned to look into living space, great for cooking & baking. Good size dining room off the kitchen. The openess of this floor plan makes it feel bigger, but cozy at the same time. 3 pools, tennis court lit up @night, workout area w/ several types of gym equipment. Outdoor charcoal grills located at pool area since grills arent allowed on patio/deck. Good size dog park w/seating & another grill, & pic-nic table is also lit up @ night. Sidewalks if you want to walk your dog w/plenty of grass area for kids to play. The complex is located off of a highway that offers bus service if you do not own a vehicle. Close by are the post office, supermarket, dry cleaners, nice restaurants & fast food restaurant. A brand new library w/an indoor track. Also, a brand new ice skating rink, movie theater, churches are close. Pharmacies, drs & a hospital are close by. Some big box stores too. I find the location is perfect for any kind of lifestyle. I have owned 3 houses, & Im very happy living here. Its cozy, but not small. The lay-out is very open. I also have a dog, & going to the dog park or even walking her is so nice. I guess the 1st & main topic would be rent? & i have to say I looked all over, & the monthly rent is so reasonable for what mission hickory highlands has to offer. You will love it here!